12+ User Research Jobs in Mumbai | User Research Job openings in Mumbai

Your role: We are looking for a product builder who will research, iterate, scale & lead our new products & features to fuel our product-led strategy to help millions learn new skills. This is a leadership role & you will be working directly with the founder & product teams and will focus on innovating & iterating to drive strong user experience, feature adoption & growth loops.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

1. AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
2. Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Responsibilities:

• Understand markets, competition, and user requirements in depth.
• Work collaboratively with/manage the UX/UI and engineering team.
• Define a roadmap for the design & development team.
• Explore and integrate monetisation strategies and evolve business models
• Execute on that roadmap to ensure resiliency and reliability of the product.
• Work closely with engineering to solve problems and build elegant solutions.
• Work closely with design and content team to ensure you’re enriching the end-customer experience.
• Learn, understand and predict user interactions.

Experience:

• 3-5 years of dedicated product management experience.
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Growth and Business. Marketing understanding is a definite plus
• Successful track record in planning, developing and executing a strategy for a product while collaborating cross-functionally.
• Solid engineering fundamentals & strong expsoure to technology.
• You’re entrepreneurial and are comfortable working in a complex and fast-paced environment.
• Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project.
• You’re passionate about your customers and always bring questions back to what will serve them best.
• You’re a confident communicator.
• Experience driving the product vision, go-to-market strategy, and design discussions.
• Experience as a software engineer/developer or a designer and working with distributed teams is highly desired.

Why Work With Us: At LearnTube, you're stepping into a place where your career leaps forward—you're looking at three years' worth of growth packed into one. We're the career experts for over 1.2 Million youth, after all! Expect to dive deep and get your hands dirty because with high performance comes even higher autonomy. By joining LearnTube, you’ll play a pivotal role in assembling a team that’s as innovative and forward-thinking as the educational solutions we provide. Plus, you'll get to work closely on individual projects with both the founders. Our team of 35 ninjas are all about pushing for more—more revenue, more user love, and most importantly, more impact on careers. And yes, we absolutely look forward to our Monday Morning Meets, where we all catch up and connect with our colleagues from all across India.

Your Role at ProCreator

At ProCreator, we primarily work on complex B2B products, including web applications and mobile applications. We do not focus on simple websites or marketplace apps like e-commerce, food delivery, kind of platforms. Instead, our expertise lies in niche and complex B2C products, such as loan applications, healthcare solutions, edu-tech solutions and similar other industry-specific digital products requiring innovative solutions to sophisticated user problems.

We are looking for someone who can lead projects, communicate effectively with clients, and solve complex UX problems while fostering a collaborative and innovative environment.

• Passion for Innovation: A relentless drive to create user-centric designs that exceed expectations, especially within complex B2B or niche B2C environments.
• Leadership & Collaboration: Experience leading design processes from concept to final hand-off, while creating an environment that encourages creativity and collaboration.
• Client & User Engagement: Strong skills in understanding both client and user needs, and translating them into exceptional products. Experience with web and mobile applications is a must—no website or marketplace design work here!
• Design Systems Mastery: Expertise in building and implementing robust design systems and scalable UI components for web and mobile applications.
• Problem-Solving Mindset: Ability to identify and resolve UX issues in complex workflows. Proven experience in refining user experiences through iterative design and usability testing.
• Mentorship: Proven experience mentoring and guiding a team of UX designers, fostering growth, and maintaining high-quality design output.
• Complex Product Design Experience: Minimum of 3 years working on complex web or mobile applications (B2B or niche B2C products like loan or healthcare apps), with a strong portfolio that highlights your approach to UX problem-solving.
• Critical Thinking: Strong analytical skills to tackle design challenges, paired with innovative and actionable solutions.

What You Will Do:

• End-to-End Design Execution: Lead and execute all stages of the design process, from wireframes to visual design, across complex B2B and niche B2C applications (web and mobile).
• Prototyping & Specifications: Develop high-quality design prototypes that reflect deep user insights, solving complex UX challenges specific to our clients’ industries.
• Review & Feedback: Critically evaluate wireframes, user flows, and visual designs, ensuring they meet both ProCreator’s high standards and client expectations.
• Design Systems & Problem-Solving: Establish and maintain scalable design systems while proactively troubleshooting UX issues in products with advanced functionality.
• Team Leadership: Mentor junior designers, ensuring their growth and the delivery of high-quality output across projects. Lead by example in refining UX processes and contributing to our continuous improvement.

Requirements

What We’re Looking For

• UX Methodologies: Mastery in research, persona development, wireframing, prototyping, and iterative design, particularly in complex, multi-step workflows.
• Design Expertise: Ability to translate complex user journeys into intuitive UI designs, while maintaining a deep understanding of modern UI/UX principles.
• Design Systems: Extensive experience in building design systems for complex B2B and B2C applications, especially for web and mobile platforms. Proficiency in Figma is essential.
• Platform Experience: Demonstrated success in designing web applications and mobile platforms (iOS and Android) with a portfolio that showcases successful projects across these platforms.
• Communication: Excellent verbal and written communication skills to articulate design decisions effectively to both internal teams and clients.
• Leadership & Mentorship: Strong ability to lead, mentor, and inspire junior designers, promoting a culture of excellence and innovation.
• Bonus Skills: Experience with motion design or prototyping tools like After Effects and ProtoPie is a plus.

Benefits

Why Join ProCreator?

At ProCreator, we’re not just offering a job; we’re providing a platform for you to thrive, grow, and lead. Here’s what makes us unique:

Unmatched Growth Opportunities  :

• Wealth-Building Benefits: ESOPs, Shared Appreciation Rights (SAR), profit-sharing, and referral bonuses to recognize your contributions.
• Skill Development: Access professional growth funds, learning courses, and mentorship programs tailored to your ambitions.

A Work Environment That Inspires:  

• Comfort Redefined: Ergonomic furniture, standing desks, and training for optimal productivity and well-being.
• Flexibility: We offer the flexibility of working from the office as well as hybrid work arrangements.

Health and Wellness Focus  :

• Comprehensive Health Coverage: Insurance up to INR 5,00,000, subsidized gym memberships, and regular health check-ups.
• Team Bonding Retreats: Strengthen connections and recharge during annual team-building getaways.

A Culture That Values You  :

• Feedback-Driven Growth: Transparent policies, wellness seminars, and a supportive community invested in your success.
• Leadership Opportunities: Participate in hackathons, design sprints, and leadership programs to accelerate your career.

Ready to Shape the Future of Design?

At ProCreator, we believe in the power of collaboration and the art of storytelling through design. If you’re ready to bring your unique voice to a team that values innovation and impact, join us.

Let’s redefine what’s possible—together.

Role/ Responsibilities:

Design and own product roadmap. Ensure steady execution of product life cycle processes from idea to final launch.

Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Create buy-in for the product vision both internally and with key external partners

Translate product strategy into detailed requirements and prototypes Scope and prioritize activities based on business and customer impact Manage product team and guide whenever necessary.

Work closely with engineering teams to deliver quick time-to-market and optimal resources.

Drive product launches including working with the public relations team, executives, and other product management team members Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

Act as a product evangelist to build awareness and understanding Assist in developing Product Strategy and Product Roadmap.

Define and create metrics to measure the success of the product. Work on continuous enhancements at each stage of the product life cycle Ability to conceptualize, manage and prioritize tasks

Requirements:

5+ work experience in product management.

Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management

Solid technical background with understanding and/or hands-on experience in software development and web technologies

Strong problem-solving skills and willingness to roll up one’s sleeves to get the job

Skilled at working effectively with cross-functional teams in a matrix organization

Excellent written and verbal communication skills

Should have hands-on knowledge with A/B Testing, Data Analysis & User Research.

Should be well-versed with Market Trends

At PivotRoots we follow a user centred and value driven design thinking process. As a UX designer, 

1. You should be able to understand product specifications and know how to convert business requirements into user journeys and wireframes. 
2. Able to create personas through user research and data. 
3. Adept in developing wireframes and prototypes around customer needs.
4. Use various UX processes to fefine the right interaction model and evaluate its success
5. Work with UI designers to implement attractive designs
6. Communicate design ideas and prototypes to developers
7. Keep abreast of competitor products and industry trends

This is a pure UX role and does not require any prior experience in visuals and graphics. 

We are on the lookout for an effective UX writer to create microcopy that is intuitive to users, in keeping with the product’s brand voice, including people of different abilities, ages, gender identities, and backgrounds.

Create copy for apps, websites, and other digital products. Suggest words for menus, definitions, buttons, labels, chatbots, error messages, or instructions to guide first-time users through a product. Knowing grammar, spelling, and an in-depth understanding of tone and shades of meaning is essential. You will closely work with product design teams and collaborate with front-end and back-end developers. This role also has elements of a UX Producer. As a producer, you would support design teams, business stakeholders and clients.  Stay up-to-date with what teams are working on. Designers have to justify their work with clients. As producers, bring guidance during those crossroads, shedding light on the creative process and educating the clients in a way that’s digestible for them. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us. 

About Houzeo:
Houzeo is an online platform that lets homeowners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with
local real estate professionals, use the provided dashboard to obtain a property valuation, compare the value with other properties, avail market analysis reports, fill federal/state disclosures electronically, connect with
attorneys/escrow companies, and more. The company earns revenue by

offering various monthly packages.

Houzeo is based in Manhattan, New York with offices in Charlotte, North Carolina (US), and Mumbai, India. Our founder is a finance, real estate, and technology veteran with an ivy-league MBA. We were showcased at the TechCrunch Disrupt Startup Battlefield in New York City. The startup is already profitable and experiencing double-digit month-over-month growth. As we are building our brand, we are growing tremendously and launching new products to enhance customer experience and highlight partner services.

We're scaling rapidly and this in turn has created an opportunity for us to expand our services to cover the mobile
platforms.
Website: https://www.houzeo.com
Headquarters: Manhattan, New York
Location: Thane, Mumbai.
Designation: Senior UI/UX Developer
Preferred Candidate: Has experience both as a UI/UX Designer and Developer

Job Overview
We are looking for a skilled UI/UX Developer to join our IT team. As part of the UI/UX developer role. You will be optimizing software and applications to function smoothly across different devices and screen sizes. Besides, you will be coordinating with the UI Designer, Web Designer, and Backend Developers to improvise
website visuals and functionality. You should be able to develop mock tests and prototypes to determine software/website functionality. As a UI developer, you should have a strong knowledge of HTML, CSS, and
JavaScript.
If you have excellent developer skills that can offer a seamless user experience then do write to us.
Responsibilities
1. Using programming languages like HTML and JavaScript to create responsive web pages
2. Working closely with Designers and Backend Developers to ascertain client needs
3. Optimizing websites, programs, and applications for better speed and functionality
4. Creating aesthetically appealing websites along with a friendly user interface design
5. Following established code practices when undertaking user interface development
6. Designing features and applications for mobile and other screen sizes
7. Coordinating with Developers to rectify any issues
8. Developing functional documentation and guidelines for other team members
9. Conceptualizing website designs and placements
10. Determining project timelines
11. Using analytical tools to determine website performance including website speed, load time, etc.
12. Following UI design guidelines and best practices
13. Ensuring all designs and specifications are rendered properly
Requirements
1. Bachelor’s degree in Information Technology, Computer Science or a related field
2. 5+ years of experience as a UI/UX Developer or Web Developer
3. Complete knowledge of programming languages like HTML 5, CSS 3, C++, Sass, and JavaScript
4. Knowledge of website aseptic practices and UI/UX designs
5. Full-stack experience in developing applications and software
6. Strong analytical skills
7. Ability to work in a team and under pressure
8. Excellent multitasking and organizational skills
9. Up-to-date with the latest UI technologies and practices
10. Understanding of design programs like Adobe Photoshop, Figma and Illustrator
11. An eye for detail and excellent problem-solving skills

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients, while delivering financially favorable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.

We’re looking for an experienced UX/Product designer to take on the end-to-end design of the web and mobile product suite experience. As a pivotal member the Anarock’s team, this portfolio will support Product Managers and Engineering for a broad set of digital experiences.

You will be responsible for translating business objectives into product concepts by iterating and optimising UI designs while maintaining a consistent and user-friendly experience across mobile and web platforms.

We have 3 key focus areas: Product Design, User Research, and Visual Design.

Key job responsibilities

• Design web and native mobile app experiences that delight our users and help drive the company vision

• Collaboration with the product, engineering, data, marketing, and other teams to ensure a quality end-to-end customer experience
• Create consistent and thoughtful designs that include user flows, interaction designs, information architecture, and more
• Pitch and present designs to stakeholders for sign-off
• Provide accurate specifications for the engineering team
• Create design system to ensure consistent experience across various features
• Participate in design reviews and feedback sessions to help the design team  

Basic Qualifications

• 3+ years of product design experience (Product Based Company) in all phases of the design process: user research, wire-framing, prototyping, visual design, interaction design, and usability
• Experience in complex UX/UI design and end-to-end processes in B2B SaaS and B2C
• Strong understanding of iOS and Android native app patterns
• Strong understanding of visual design basics (color theory, typography, spacing)
• Strong understanding of digital design fundamentals (forms, interaction methods, responsive design etc.)
• Expertise with user-centered design principles
• Deep knowledge of design tools, such as Photoshop, Sketch, Illustrator, Figma,

Skills that will help you build a success story with us

• Experience in working with a cross-functional team of developers, product managers, and
• Communicating and storytelling to present your work and articulate design rationale for efficient design
• Zooming out to product concepts and zooming in to design details while wire- framing, prototyping, and reusing components from a design
• Integrate and manage the ANAROCK brand through a visual design

Experience: 3 - 6 years

Locations: Bangalore or Mumbai or Gurgaon

Quick Glances:

• https://www.anarock.com/aboutus">What to look for at Anarock
• https://www.linkedin.com/company/anarock-technology/">Who are we A glimpse of Anarock Tech, know us better
• https://www.anarock.com/news-and-media">Anarock - Media – Visit our media page

Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them

• Proven work experience as a UI/UX Designer.
• Minimum 3 to 7 years of experience designing interfaces for mobile and web applications.
• Portfolio of a design project.
• Up-to-date knowledge of design software like Adobe XD, Illustrator, and photoshop.
• Team spirit: strong communication skills to collaborate with various clients.
• Good time management skills.
• Thinker and problem-solving skills.

• Executing all visual design stages from concept to final hand-off to the client.
• Conceptualizing original ideas that bring simplicity with user-friendliness to the complex design.
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas.
• Combine creativity with an awareness of the design elements.
• Conduct ongoing user research.
• Don't forget to attach previous work or Behance portfolio link.

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

About Us 

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a  new digital-first learning experience to deliver tangible career impact to individuals at scale.  upGrad currently offers programs in Data Science, Machine Learning, Product Management,  Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow. 

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most  sought-after startups in India 

• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. 

• We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program 

• Our program with IIIT B has been ranked #1 program in the country in the domain of  Artificial Intelligence and Machine Learning \

Role Summary 

This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value.  You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields.

You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team.  

You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice.

Roles & Responsibilities

•  Work closely with your team and other designers in defining, designing, and iterating  on product features across web and mobile platforms 
• Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products.
• Invest in design standards, documentation, and processes alongside your team members to further our design practice 
•  Shape product strategy and vision together with product managers and have a significant impact across all the product teams
• Bring consistency to all the platforms and products
• Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence,  interviewing potential new team members
• Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code.
•  Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator. 

Skills Required::

•  7 years of Product Design experience with at least 2 years of experience leading  product design teams
• Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful,  and direct feedback that removes roadblocks encourages growth, and accelerates delivery
• Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution
• Experienced recruiting, hiring, and retaining multi-disciplinary design teams
• Ability to understand complex feature sets and their dependencies while being able  to deliver a design strategy that accounts for capabilities and limitations of the product 
•  Methodology rich, including standard approaches for design deliverables including  user journeys, research plans, mocks, prototypes, documentation, and quality checks 
•  Have the ability to communicate research findings and design decisions openly and  confidently, regardless of the audience  
• Have partnered with research teams or led research experiments to validate and  inform product thinking 
• Have a proven history of partnering with engineering in a continuous delivery environment

Position - User Researcher

Location - Mumbai/Bangalore

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.

 You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user

Roles & Responsibilities

• Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
• Help to develop and track quantitative measures of user experience (goals, metrics)
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
• Work closely with product teams to identify research questions.
• Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
• Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
• Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
• Interpret and analyze research results through the lens of UX and social science.
• Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
• Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.

Skills Required

• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
• BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
• 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method

Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years