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User Research Jobs in Mumbai

Explore top User Research Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

UX Researcher Lead

Founded 2015
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via upGrad
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Remote, Bengaluru (Bangalore), Mumbai
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6 - 10 years
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Best in industry{{renderSalaryString({min: 2000000, max: 3500000, duration: "undefined", currency: "INR", equity: false})}}

Senior Manager - Research   About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for the Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning   Role Summary As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams. You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.   Roles & Responsibilities Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote) Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way   Skills Required You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies You have to lead a team of at least 4 people You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods You know how to analyze and work with design, business, and product data tracking You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus. Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India. You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

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Senior Product Designer

Founded 2015
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via upGrad
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Remote, Bengaluru (Bangalore), Mumbai
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7 - 10 years
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Best in industry{{renderSalaryString({min: 2400000, max: 3500000, duration: "undefined", currency: "INR", equity: false})}}

About Us  upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a  new digital-first learning experience to deliver tangible career impact to individuals at scale.  upGrad currently offers programs in Data Science, Machine Learning, Product Management,  Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow.  • upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most  sought-after startups in India  • upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.  • We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program  • Our program with IIIT B has been ranked #1 program in the country in the domain of  Artificial Intelligence and Machine Learning \ Role Summary  This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value.  You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields. You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team.   You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice. Roles & Responsibilities  Work closely with your team and other designers in defining, designing, and iterating  on product features across web and mobile platforms  Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products. Invest in design standards, documentation, and processes alongside your team members to further our design practice   Shape product strategy and vision together with product managers and have a significant impact across all the product teams Bring consistency to all the platforms and products Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence,  interviewing potential new team members Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code.  Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator.  Skills Required::  7 years of Product Design experience with at least 2 years of experience leading  product design teams Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful,  and direct feedback that removes roadblocks encourages growth, and accelerates delivery Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution Experienced recruiting, hiring, and retaining multi-disciplinary design teams Ability to understand complex feature sets and their dependencies while being able  to deliver a design strategy that accounts for capabilities and limitations of the product   Methodology rich, including standard approaches for design deliverables including  user journeys, research plans, mocks, prototypes, documentation, and quality checks   Have the ability to communicate research findings and design decisions openly and  confidently, regardless of the audience   Have partnered with research teams or led research experiments to validate and  inform product thinking  Have a proven history of partnering with engineering in a continuous delivery environment

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UI/UX Designer

Founded 2010
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Mumbai
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1 - 4 years
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Best in industry{{renderSalaryString({min: 360000, max: 800000, duration: "undefined", currency: "INR", equity: false})}}

What will you be doing?In a growth stage startup you would be often surprised to know how much and how fast you can work. This is how your initial days might look like.Job Description:• Demonstrable UI design skills with a strong portfolio Collaborate with product management to define and implement innovative solutions for the product direction, visuals and experience• Execute all visual design stages from concept to final hand-off.• Excellent visual design skills to conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks• Present and defend designs and key milestone deliverables to peers and executive level stakeholders• Establish and promote design guidelines, best practices and standards• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools

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Product Designer

Founded 2011
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Mumbai
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4 - 6 years
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Best in industry{{renderSalaryString({min: 1200000, max: 1500000, duration: "undefined", currency: "INR", equity: false})}}

About Us:- World’s leading consumer companies are all internet / technology / new age companies - Amazon (retail), Airbnb / Oyo (Hospitality), Priceline (travel), Netflix / Spotify (Entertainment). The only sector, where traditional companies are still the largest ones is restaurants. McDonald’s market cap is 130 BN USD. With Food Delivery growing exponentially worldwide, there is an opportunity to build the world's most valuable restaurant company on the internet, superfast. We have the formula to be that company. Today, we can safely say we are the world's largest delivery only / internet restaurant company, and by a wide margin. At 2200+ individual internet restaurants, in 30 + Indian cities, 3 in UAE, 17 + in Indonesia and 2 in the UK and expanding further, we have indeed come a long way. It’s still Day 1, but we know we are onto something very, very big. We have a once-in-a-lifetime opportunity to change a 500-year-old industry. For more detail on how we are changing the restaurant industry from the core, using the power of the internet, please refer below. It’s important reading if you want to know our company better and really explore working with us:  https://medium.com/@jaydeep_barman/how-to-build- 1000-restaurants-in-24-months-the-rebel-method- cb5b0cea4dc8    About CIA Who are we? Communications Innovations Agency (Yes, even we strive on human intelligence)  While we started as the support team for business verticals in the Rebel ecosystem, which had just Faasos at one point, we are now a team of 30+ creative brains that tinker with ideas and strategies across social, digital, design and corporate outreach to provide business solutions for our brands that delight customers across India, UK, Indonesia and Dubai !   What’s in the name? A little bit of whack is what we’re all seeking and the aspiration of being the coolest people to hang out with coined the term of CIA – Communications Innovations Agency. What we do? From the early days, we had a small set-up but big dreams of making successful brands across mediums that are relatable to everything food. With time, we have grown and so have the brands that we built from scratch! Their identity across spheres – from pr, outdoor, social, influencer marketing to packaging, design and user experience, our creativity has created aspirational brands across geographies that resonate with foodies and always give them something extra, the same way they expect it from their food.  How we evolve? Our recipe to success is just like a chef making a dish that everyone would love in his/her restaurant. We know there’s always something more you can do to make the dish better. We simply keep reminding ourselves, that excellence takes time and patience, eventually making the perfect recipe!  Social responsibility and the Internet A food order and social post have one thing in common – there are always some people ready to criticize it, no matter how good or bad it is. We keep our eyes wide and filter out anything and everything that can cause a fire in the digital world.  The need of the hour With increased hours on social media and more dependence on food delivery, we are striving to work on solutions that could change the way people consume content and make buying decisions. The most exciting thing is that there is no template, literally! Whatever works, becomes the way to go ahead in the world we live.  We leverage and maximize the true potential of what we have built over the years, since our inception in 2012 and are set to fuel the next biggest revenue channel for Rebel. Read more about it here: https://medium.com/@jaydeep_barman/rebel-launcher-2-0-entrepreneurs-wanted-9d91fa2a53da     What we are looking for?   A Senior Product Designer (UI/UX) to build a new-age consumer facing platform- from scratch. The platform would have unique offerings & would aim to become the largest food ecosystem in the world. The first rendition of it would be a most transparent and safest food-ordering app in India.   So, we need the designer to understand & appreciate the criticality & nuances of good design – along with human behaviour & psychology. He/she will be working very closely with the product managers, engineering team and business team.   Our Ideal Candidate   3-6 yrs experience in digital product design (minimum 3 years in consumer facing native mobile apps).   Ability to marry business objectives & user needs with design – carrying out user research & validating every problem & every solution.   Strong experience with Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD) or equivalent software. Hands-on experience in prototyping tools like Invision, Principle etc.   We need someone who is   Emphatic: Understands users, behaviours and motivations.   Logical Thinker: Can break complex problems into logical and solvable components.   Passionate about User-Centric Design: Dedicated to the cause of creating a high-quality user-centred experience.   Curious and wide-eyed: Keeps up with the latest product and design trends.   And is an expert in   Creating user stories: Creating personas, crafting meaningful user stories and tasks to design effective interactions   Creating clean interactions: Creating intuitive interactions according to design trends.   Establishing strong Information Architecture: Logically thinking through the structure and defining the level of information and navigation.   Usability Testing: Conducting usability testing to determine effectiveness.   Creating sketches, wireframes, navigation flow charts, mock-ups and interactive prototypes   If you make the cut, you will be working with a passionate team that continuously ideates, loves fun discussions while working & takes foosball breaks to energise the mind.   Work Location: Nahur West, Mumbai, India   The Rebel Culture  Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will fit into the company. Please go through it before you make your mind up. It’s not everyone’s cup of tea.  https://www.slideshare.net/JaydeepBarman/culture-rebel  If you find this interesting, we should meet. Please reach out to us with answers to the following questions.  Why do you want to join Rebel Foods? What makes you the right person for this role? One example of where you created something unique through Customer First Thinking.

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User Experience Researcher

Founded 2015
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via upGrad
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Remote, Bengaluru (Bangalore), Mumbai
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3 - 5 years
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Best in industry{{renderSalaryString({min: 1100000, max: 2500000, duration: "undefined", currency: "INR", equity: false})}}

Position - User Researcher Location - Mumbai/Bangalore   About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.   upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India  upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program  Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning    About the Role The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.  You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user   Roles & Responsibilities   Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment. Help to develop and track quantitative measures of user experience (goals, metrics) Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development. Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products. As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote). Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights. Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way. Work closely with product teams to identify research questions. Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions. Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way. Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies Interpret and analyze research results through the lens of UX and social science. Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support. Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.   Skills Required   You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method   Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)  Years of Exp –  2+ Years

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UX Designer

Founded 2012
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Remote, Mumbai
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0 - 5 years
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Best in industry{{renderSalaryString({min: 100000, max: 300000, duration: "undefined", currency: "INR", equity: false})}}

Understand the requirements from domain and user needs perspective and work closely with other members of the team to come up with interactive design solutions that leads to intuitive user experience Gather insights from analytics, conduct adequate research and employ a User Centered Design approach. Perform competitive analysis and create reports Deliver clean wireframes with adequate annotations Come up with fresh interactions, visuals and artwork for website/app designs Keep updated with trends and developments in the industry Prepare and present rough drafts to key stakeholders Support and improve our existing portfolio of products. Translate concepts into user flows, wireframes, mockups and prototypes Work collaboratively with developers to create solutions that find a balance between business needs, usability, and development effort

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UI/UX Designer

Founded 2015
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Mumbai
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2 - 10 years
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Best in industry{{renderSalaryString({min: 500000, max: 1200000, duration: "undefined", currency: "INR", equity: false})}}

Unifynd Technologies is looking for driven and self-motivated individuals who are eager to pursue a career in UIUX. As a User Experience Designer in the Unifynd team, you will be part of the leading team that engineers and designs apps on iOS, Android and the Web. You will be working closely with product and engineering teams, turning ideas and wireframes into awesome user interface ranging from landing pages, applications and mobile sites. You will communicate with front-end and app developers and will be responsible for proper visual execution of ideas, improving your designs based on data and user feedback.Education & Experiences: • Bachelors Degree in from recognized University• 3+ years of experience in UIUX or related fields• Designing user interfaces for mobile (iOS, Android) and web platforms, as well as prototyping experience. • Translate a given user-experience journey into a smooth and intuitive interaction. • Hands-on experience creating mockups and prototypes. • Experience using Sketch and any of InVision, UXPin, Quartz, Flinto, Principle, Framer or Origami for Prototyping.Duties & Responsibilities: • Create wireframes, mockups and prototypes to effectively communicate your interaction ideas. • Present and defend your design decisions and stick to well known design guidelines while designing interfaces. • Continually keep yourself and your design team updated with the latest changes in your industry’s standards.Technical Skills:Languages: English (Written & Verbal) Computer Programs/Skills/Languages: MS Office, Sketch, InVision/UXPin/Flinto/Other Prototyping tools, HTM5 & CSS3The ideal candidate should be willing to commit himself fully to the company and drive the company forward.

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