Position - User Researcher Location - Mumbai/Bangalore About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning About the Role The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation. You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user Roles & Responsibilities Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment. Help to develop and track quantitative measures of user experience (goals, metrics) Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development. Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products. As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote). Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights. Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way. Work closely with product teams to identify research questions. Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions. Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way. Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies Interpret and analyze research results through the lens of UX and social science. Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support. Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts. Skills Required You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) Years of Exp – 2+ Years
In the words of SpaceX and Tesla founder/CEO Elon Musk, “Any product that needs a manual to work is broken.” We at Yapsody are embarking on a new endeavor to greatly reduce our customers’ reliance on written instructions and customer support. This is a super challenging opportunity for a true UX/UI Artist looking to make an impact on a feature-rich, mass-market product used in dozens of countries representing every inhabited continent. This is not a boring job by any stretch of the imagination. As a Yapsody team member, the moment you enter our eccentric “YapStudio” and experience our creative haven of team excellence, the rush of inspiration will make you love what you do even more than you already do; and the generous revenue share bonuses in which every team member shares will drive you to proudly take ownership of your critical role. Job Description Develop, optimize and oversee Yapsody’s design standards and processes to be used across the organization Create pixel perfect, responsive visual layouts for desktop and mobile platforms that ensure delivery of complex information to users in the most visually compelling, simplistic manner and makes each user feel that the product was made for him/her Work with the web development team to ensure timely and accurate delivery of all UI/UX requirements Ensure that all designs conform to practical limitations of front-end technologies being used in order to maximize ROI on time invested Work directly with stakeholders to convert business requirements into designs that maximize the quality of the user experience to maximize conversions and minimize application abandonment Work with graphic designers to achieve timely delivery of required artwork What more can we really say? At Yapsody, we don’t hire people to tell them what to do. We hire them for their expertise and creativity so that they can tell us what to do. Skills & Experience Requirements 3+ years of relevant work experience Strong work portfolio exhibiting attention to detail and ability to demonstrate the decision process and rationale behind each design element Proven excellence in all relevant aspects of UX/UI, including typography, color balance, use of graphic design elements, information hierarchy, etc. Proven ability to work with minimal supervision by relying on experience and judgment to plan and achieve goals Basic understanding of the development practicalities and limitations of front-end technologies that are used for implementing designs Demonstrated ability to mentor and manage others Strong English verbal and written communication with ability to be a persuasive and sell your ideas Quoting Albert Einstein, “We cannot solve our problems with the same thinking we used when we created them.” So what will YOU solve? What will YOU bring to the table in terms of creativity, vision, and passion for making customers fall I love with Yapsody and continue driving our strong growth trajectory? We invite you to our vibrant YapStudio to share with us over a cappuccino… or even a beer! (no kidding)
Understand the requirements from domain and user needs perspective and work closely with other members of the team to come up with interactive design solutions that leads to intuitive user experience Gather insights from analytics, conduct adequate research and employ a User Centered Design approach. Perform competitive analysis and create reports Deliver clean wireframes with adequate annotations Come up with fresh interactions, visuals and artwork for website/app designs Keep updated with trends and developments in the industry Prepare and present rough drafts to key stakeholders Support and improve our existing portfolio of products. Translate concepts into user flows, wireframes, mockups and prototypes Work collaboratively with developers to create solutions that find a balance between business needs, usability, and development effort
Unifynd Technologies is looking for driven and self-motivated individuals who are eager to pursue a career in UIUX. As a User Experience Designer in the Unifynd team, you will be part of the leading team that engineers and designs apps on iOS, Android and the Web. You will be working closely with product and engineering teams, turning ideas and wireframes into awesome user interface ranging from landing pages, applications and mobile sites. You will communicate with front-end and app developers and will be responsible for proper visual execution of ideas, improving your designs based on data and user feedback.Education & Experiences: • Bachelors Degree in from recognized University• 3+ years of experience in UIUX or related fields• Designing user interfaces for mobile (iOS, Android) and web platforms, as well as prototyping experience. • Translate a given user-experience journey into a smooth and intuitive interaction. • Hands-on experience creating mockups and prototypes. • Experience using Sketch and any of InVision, UXPin, Quartz, Flinto, Principle, Framer or Origami for Prototyping.Duties & Responsibilities: • Create wireframes, mockups and prototypes to effectively communicate your interaction ideas. • Present and defend your design decisions and stick to well known design guidelines while designing interfaces. • Continually keep yourself and your design team updated with the latest changes in your industry’s standards.Technical Skills:Languages: English (Written & Verbal) Computer Programs/Skills/Languages: MS Office, Sketch, InVision/UXPin/Flinto/Other Prototyping tools, HTM5 & CSS3The ideal candidate should be willing to commit himself fully to the company and drive the company forward.