Designation: Senior Manager - User Retention and Analytics Experience Level: - At least 6+ years experience - Relevant Experience in Consumer Internet company - Loyalty or CRM programme experience - Experience in using CRM tool - Degree educated (specialist in Maths or Business Statistics preferable) Description: Rapido is India's leading Bike Taxi application focused on making your daily intracity commute more time-efficient and economical. As the Customer Retention Manager, you will be expected to drive customer retention across all channels through CRM and Loyalty activities at Rapido. You will be overall business Customer Champion, with responsibility for the Single Customer View database system and campaign management tools. You will be responsible for the strategic campaign development as well as the analysis and insight from all CRM and Loyalty activity. The role requires you to have strong strategic, creative and organisational skills, and a passion for deriving insight from data. Responsibilities: - Own and revise charter for Customer experience. Solving key customer pain points/experience enhancements by working closely with different function. - Strategic planning and execution of all CRM and Loyalty campaigns to deliver against customer service and retention KPI's. - Identify opportunities to drive incremental revenue from existing customers at key stages of their relationship with us. - Map customer journey and develop listening points in the journey. - Working with analytics team to setup, update and track all the key performance factors involving customer service. - Identify opportunities to grow the database; in valuable customer segments. - Forecast, manage and monitor department budget. - Working with the ads creative and operations team to ensure that there is enough visibility of the product. - Prepare customer engagement plans for different cities using multiple communication channels. - Influence future lifetime value through higher product adoption, customer satisfaction and overall health success. Required Skills: - Proficiency with Microsoft Excel, SQL, Advanced Analysis techniques. - Proven experience in managing and coordinating multi-channel marketing campaigns (with the multi - channel user journey/ user experience in mind at all times) - Excellent quantitative aptitude and ability to perform market analysis. - Excellent database / CRM knowledge and expertise in reading / understanding data - Strategic thinker and ability to offer marketing solutions to activate seasonal marketing strategy. - A team player with good planning and organizational skills and the ability to manage own workload - Should be a team player, working alongside people from all walks of life
Unifynd Technologies is looking for driven and self-motivated individuals who are eager to pursue a career in UIUX. As a User Experience Designer in the Unifynd team, you will be part of the leading team that engineers and designs apps on iOS, Android and the Web. You will be working closely with product and engineering teams, turning ideas and wireframes into awesome user interface ranging from landing pages, applications and mobile sites. You will communicate with front-end and app developers and will be responsible for proper visual execution of ideas, improving your designs based on data and user feedback.Education & Experiences: • Bachelors Degree in from recognized University• 3+ years of experience in UIUX or related fields• Designing user interfaces for mobile (iOS, Android) and web platforms, as well as prototyping experience. • Translate a given user-experience journey into a smooth and intuitive interaction. • Hands-on experience creating mockups and prototypes. • Experience using Sketch and any of InVision, UXPin, Quartz, Flinto, Principle, Framer or Origami for Prototyping.Duties & Responsibilities: • Create wireframes, mockups and prototypes to effectively communicate your interaction ideas. • Present and defend your design decisions and stick to well known design guidelines while designing interfaces. • Continually keep yourself and your design team updated with the latest changes in your industry’s standards.Technical Skills:Languages: English (Written & Verbal) Computer Programs/Skills/Languages: MS Office, Sketch, InVision/UXPin/Flinto/Other Prototyping tools, HTM5 & CSS3The ideal candidate should be willing to commit himself fully to the company and drive the company forward.
We are looking to hire a mobile application UI designer. We are currently in private beta with a functional mobile app. After an encouraging initial response, we are working on the version of the app that will be ready for public launch. The primary responsibility of the candidate will be to design the main version of the app. The candidate will have a high degree of flexibility and autonomy in this process. The candidate will be responsible for the overall design of the mobile application. This includes information architecture, visual and interaction design, navigation and transitions of screens amongst other things. Requirements for UI designer: Experience in mobile application design Ability to communicate with the developers A design degree from a recognised educational institution (optional) Learn more about us at: www.qually.com We are based in Mumbai, India. Dont hesitate to reach out - even if its for a casual chat.
We are a year old bootstrapped startup, working on a social sharing mobile app to explore drinks and drink related activities happening around the city. We have recently launched in the public beta space, and are all set to experiment with innovative ways to reach out to our target users and capture their attention. We are looking connect with creative, passionate & vibrant individuals, via this platform, who can help us with lean growth of our user base as well as evolve the product. We are looking to collaborating with a freelancer or consultant, who can help us ideate and strategise the way forward. We haven't mentioned a suggested salary range in the current posting since we'd prefer discussing it upon connecting with the individual. We are a small team. We love discussing experimental ideas and can't contain our curiosity for cocktails & more.
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Welcome to Waggonstation, your go-to app for all your automobile needs, is a product from TAKELEAP. TAKELEAP is a interactive Marketing and Technology media agency with expertise in Projection Technologies, Hologram, app development and augmented reality. Headquartered in Dubai, we service clients across the Middle East and Asia. Log on to www.takeleap.com to know more about us.