
About Us
Nimesa is a fast-growing enterprise software start-up founded by ex-Netapp, EMC, and Oracle executives, that is looking to revolutionize Disaster Management of cloud-native applications through its proprietary patent pending and award-winning ADM (Application Data Mesh) technology.
We help our customers to instantly recover their cloud environment after any catastrophic event such as cyber-attacks, outages, or human error.
We cater to top Industries like BFSI, Fintech, E-commerce, Medicare, and SaaS to protect their Business Continuity and investment in AWS and other Cloud Platform.
Key Responsibilities
- Assist in the design and development of user interfaces for web applications.
- Collaborate with the development team to create wireframes, mockups, and prototypes.
- Support user research efforts by conducting surveys, interviews, and usability testing.
- Contribute to the creation of engaging presentations and marketing materials.
- Develop graphics for various marketing channels including social media, email campaigns, and website.
- Work closely with cross-functional teams to ensure design alignment with business goals.
- Learn and grow by actively participating in team meetings and design critiques.
Qualifications
- Pursuing/Completed a degree in Graphic Design, HCI, Visual Communication, or related field.
- Basic understanding of design principles and best practices.
- Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, Canva, or equivalent.
- Strong communication skills with the ability to effectively articulate design ideas.
- Ability to work independently as well as collaborate in a team environment.
- Eagerness to learn and grow in the field of designing.
- Availability to work in the office.
Benefits
- Gain valuable hands-on experience in designing in a supportive and collaborative environment.
- Work on real-world projects and make meaningful contributions to our products.
- Opportunity to learn, understand about your strengths, and enhance your skills.
- Potential for future full-time employment based on performance and company needs.

About Nimesa
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Key Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle
management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,
Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.
· Strong knowledge on Windows and Linux
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps


- Development and Design and support Expertise in MVC
- Good Knowledge of SQL Server database
- Good Interpersonal and Communication skills to effectively interface with Internal Clients & teams.
- Excellent Analytical and Problem Solving Skills.
- Ability to work under rigorous schedules and on own initiative and maintain team morale.
For more information, please visit http://www.irisbusiness.com/" target="_blank">http://www.irisbusiness.


Job description
1. To design and build advanced applications for the iOS platform.
2. Client Interaction.
3. To collaborate with cross-functional teams to define, design and ship new features.
4. To generate wireframes.
5. To design, develop, test and implement an iOS application as well as continue production of new versions of the application.
6. To design solutions independently.
7. Unit-test code for robustness, including edge cases, usability and general reliability.
8. Work on bug fixing and improving application performance.
9. Operates effectively in a fast paced, deadline driven, collaborative and iterative programming environment.
10. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Experience -
1. 1-3 years Experience required.
2. Good knowledge of interface builder, Core animation, Swift and Object oriented concepts.
3. Strong working knowledge of HTML5 & CSS, MySQL, and JavaScript.
4. Working knowledge of the general mobile landscape, architectures, trends and emerging technologies.
5. Experience with third-party libraries and APIs.
6. The familiarity with frameworks & web technologies.
7. Android experience is an added advantage.
8. Team handling experience is an added advantage.


We are looking for an experienced individual to join our engineering teams as a python developer.
You would be responsible for developing solutions as per business requirements. Working closely with a global team of developers and product managers and develop the solution according to the business requirements.
Required/ Must have:
• Be passionate about programming
• Understand requirements, validate assumptions, and design and develop solutions independently for users
• Ability to learn new python skills to deliver solutions
• Writing reusable, testable, and efficient code
• Identify and suggest various opportunities to improve efficiency and functionality.
• An ability to perform well in a fast-paced environment
• Review existing python solutions for quality and provide feedback
• Agile methodology experience with able to translate user stories and features into python code
• Knowledge of Pandas and experience of automating Microsoft excel and preferably other office apps
• Be flexible to learn and undertake other responsibilities as required by the team
Preferable/Good to have:
• Good knowledge in writing QA test cases and performing QA is preferable
• Coordinate with internal teams to understand user requirements and provide technical solutions
• Write and implement software solutions that integrate different systems.
• Work experience with libraries: Win32, Openpyxl, Pypdf, Pandas, Selenium
• Hands on experience with Git repository
• SQL experience is preferred
• Good Interpersonal Skills & Ability to work Independently
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)

