Product Designer - AI SaaS Platform

Role :Ecommerce Executive

Location : Pune- Hadapsar

Industry: FMCG - Food Products (D2C Brand)

Employment Type: Full-Time, Permanent

Roles and Responsibilities:

1. Online Catalog Management

Ensure menu and product catalog hygiene across all e-commerce platforms.

Update product listings, descriptions, pricing, and availability.

Regularly audit online catalogs to identify and resolve bugs or inconsistencies.

2. E-Commerce Platform Operations

Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart,

Blinkit, and others.

Liaise with platform points of contact (POCs) to align on promotions, campaigns, and

strategies.

Coordinate with platforms to resolve technical or operational issues promptly.

3. Sales and Performance Optimization

Meet and exceed sales targets through data-driven strategies and promotions.

Formulate and execute marketing strategies to boost product visibility and increase sales.

Research and on board new e-commerce portals to expand the brand’s digital footprint.

Analyse sales trends, identify gaps, and optimize listings for maximum visibility and

conversion.

4. Customer Coordination

Address and resolve customer queries and complaints across e-commerce platforms.

Collaborate with customer service teams to enhance the buying experience and build

customer loyalty.

Implement strategies for improving customer satisfaction and online reviews.

5. Logistics and Order Fulfilment

Coordinate with production, warehousing, and logistics teams to ensure seamless order

fulfilment.

Track and resolve issues related to order delays, returns, and cancellations.

Monitor inventory levels to prevent stock outs or overstocking.

6. Online Reputation Management

Monitor and manage the brand’s online reputation across all platforms.

Respond to customer feedback and reviews professionally and promptly.

Work with the marketing team to implement strategies for maintaining a positive brand

image.

7. Data Analysis and Reporting

Use tools like Excel to analyse sales data, customer trends, and platform performance.

Generate and present weekly and monthly performance reports.

Provide actionable insights to optimize campaigns and product placements.

8. Collaboration and Coordination

Work closely with internal teams, including marketing, production, warehousing, and

logistics.

Partner with digital media teams to develop promotional campaigns for e-commerce

platforms.

Stay updated on the latest trends in the e-commerce landscape and implement best practices.

Desired Candidate Profile:

Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C

sectors.

Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart,

Flipkart, and similar platforms.

Skills:

Strong proficiency in Microsoft Excel for data analysis and reporting.

Excellent organizational and multitasking abilities.

Strong communication skills for internal and external coordination.

Analytical mind-set to identify trends and formulate data-driven strategies.Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).

Key Skills:

E-Commerce Management: Online catalog management, platform operations, order

fulfilment.

Digital Marketing: Campaign planning, lead generation, promotional strategies.

Customer Relationship Management: Handling customer queries, feedback, and reputation

management.

Data Analysis: Sales performance tracking, trend analysis, and reporting.

Logistics Coordination: Inventory and order flow management.

ROLE SUMMARY:

The Business Analyst is responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions that support the organization's goals. The role involves gathering and analyzing data, identifying trends and patterns, and creating detailed business requirements for new or improved systems, processes, and products.

QUALIFICATIONS:

• Excellent academic record – B.E./B.Tech IT, CSE/ MCA along with MBA (preferred).
• 3-6 years of experience

ROLES AND RESPONSIBILITIES:

• Responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions.
• Ability to use data processing tools for data transformation. Gathering and Analyzing data, identifying trends and patterns
• Develop detailed business requirements for new or improved systems, processes, and products while you collaborate with development teams to ensure that solutions meet business requirements.
• Monitor and report on the progress of projects along with managing testing and deployment. Also provide training and support to end users.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies and staying up to date with industry trends and best practices.
• Aim to align your knowledge against BABoK and certification aspirations (ECBA, CCBA or CBAP)

COMPETENCIES:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience with data analysis tools and methodologies.
• Good Understanding of project management skills.
• Experience with Agile development methodologies is a plus.

LOCATION:

All roles at Byteridge are Work from Home except in cases where Clients may ask you to work at their location or in cases where performance issues are identified. If you are asked by the Client to work in a location other than our base locations (Hyderabad, Chennai, Bangalore & Delhi) you may claim an extra reimbursement as per policy

Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation( 2018-2023)

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

Responsibilities:

• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing

• Implementing Spark processing based ETL frameworks

• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Modifying the Informatica-Teradata & Unix based data pipeline

• Enhancing the Talend-Hive/Spark & Unix based data pipelines

• Develop and Deploy Scala/Python based Spark Jobs for ETL processing

• Strong SQL & DWH concepts.

Preferred Background:

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs

• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives

• Understanding of EDW system of business and creating High level design document and low level implementation document

• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document

• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• must have experience in Java, Spring Boot, Microservices , Kafka, API
• Developing applications that demand high availability and concurrency.
• Good understanding of DevOps concepts and processes
• Ability to write structured and well documented code
• Good knowledge of working with third-party dependencies and debugging dependency conflicts.
• Knowledge of Unit Testing and Build tools.
• Team Leading & Mentoring for Senior Developers
• Retail domain experience is added advantage.