Behavioral Scientist / Researcher (Consumer, Insights) at TalentXO · Pune · 2 - 5 years · ₹10L - ₹14L / yr · Profitable · Posted 17 Mar 2026

Role & Responsibilities
Minimum required Accountabilities for this role-
- Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
- Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
- Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
- Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
- Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
- Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.
Additional Accountabilities pertaining to the role-
- Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
- Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
- Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
- Contribute to the development of internal research standards, methodologies, and best practices.
Ideal Candidate
- Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
- Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
- Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
- Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
- Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
- Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
- Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
- Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
- Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
- Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
- Candidates from institutes with strong behavioral research exposure are preferred
- Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
- Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
- Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
- Preferred (Gender) : Female candidates are highly preferred

About TalentXO
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What we are looking for
8+ years of experience in consumer insights, market research, strategy consulting, social intelligence, cultural insights, or a related research environment.
Experience independently owning custom research projects—from ambiguous brief through analysis,
synthesis, recommendation, and client presentation.
Strong qualitative and quantitative reasoning. You can work with both nuance and numbers without
overstating what the data proves.
Exceptional PowerPoint or Google Slides craft: storyline, executive writing, information hierarchy, charts, visual examples, and disciplined editing.
A portfolio of client-ready research decks or case studies that demonstrates synthesis and
storytelling—not merely attractive slide design.
Confident client presence and clear spoken communication, including experience presenting to senior
stakeholders and navigating difficult questions.
Hands-on fluency with modern AI tools for research and creative production. You know how to
prompt, critique, verify, refine, and combine outputs into work that does not feel machine-generated.
High ownership, speed, curiosity, and composure in a startup where priorities can move quickly and
important projects can arrive with short timelines.
You will stand out if you have
Experience in beauty, personal care, food and beverage, nutrition, home care, or another consumer category.
Agency-side experience managing multiple clients and deadlines without sacrificing quality.
Experience with social/video intelligence, digital ethnography, online communities, search, reviews, or
creator/influencer data.
A strong visual instinct and comfort using image-generation or design-assistance tools to make
abstract insights tangible.
Experience leading or mentoring researchers, even if you have not formally managed a large team.

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Mandatory (Note) - This is NOT a UI/UX Design role. We are looking for Usability / Design testing candidates who specialize in testing product concepts, validating workflows, and creating prototypes purely for experimentation and usability testing
We believe that experience is everything. Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.
Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati.
Indian Registered name: Buyers Road India Private Limited
URL: www.experience.com
Strong Product Designer from top college profile2Mandatory (Experience) - Minimum 5+ YOE in UX / Product Design, with strong focus on B2C Products3Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products4Mandatory (Company): Top B2C product company5Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority6Mandatory (Gender) - Only female candidates (Gender diversity)7Mandatory (Exclusion) - Only UX designer wont work, we need product designers
Strong Product Designer from top college profile
2
Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products
3
Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products
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Mandatory (Company): Top B2C product company
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Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority
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Mandatory (Exclusion) - Only UX designer wont work, we need product designers
Strong Product Designer from top college profile
2
Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products
3
Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products
4
Mandatory (Company): Top B2C product company
5
Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority
6
Mandatory (Exclusion) - Only UX designer wont work, we need product designers
Strong Product Designer from top college profile
2
Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products
3
Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products
4
Mandatory (Company): Top B2C product company
5
Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority
6
Mandatory (Exclusion) - Only UX designer wont work, we need product designers
Senior Product Manager – Growth & Consumer Products (FinTech Preferred)
We're looking for a Senior Product Manager with 6+ years of product management experience, including the last 3+ years owning consumer-facing B2C products (app, onboarding, checkout, growth, or conversion funnels).
Must Have:
- Consumer product ownership (not backend/infrastructure-focused)
- Strong track record of improving conversion, engagement, revenue, or retention through A/B testing and data-driven experimentation
- Experience with analytics, funnels, cohorts, and product metrics
- Active use of AI tools (ChatGPT, Claude, Gemini, Perplexity, etc.) in product work
- Strong stakeholder management across business, engineering, and design teams
- Experience writing PRDs, user stories, and working in Agile environments
- Current or recent experience in a B2C product company (FinTech preferred; otherwise Series B+ startup)
Good to Have:
- Experience with AI/ML products, prompt engineering, LangChain, or RAG.





