11+ User Research Jobs in Ahmedabad | User Research Job openings in Ahmedabad

Job Title : HR (People & Culture)

Experience : 5+ Years

Location : Surat / Ahmedabad (On-site)

Employment Type : Full-time

About the Role :

We’re seeking an experienced HR professional to lead People Operations — covering hiring, onboarding, performance, compliance, engagement, and culture. This is a hands-on role for someone who can build scalable HR processes in a fast-growing startup environment.

Mandatory Skills :

End-to-end recruitment, HR operations, compliance (POSH, PF, ESI, PT), performance management, and employee engagement.

Key Responsibilities :

• Manage end-to-end recruitment for tech and non-tech roles.
• Strengthen employer branding and referral programs.
• Design and manage onboarding, performance, and engagement processes.
• Oversee HR operations, compliance (POSH, PF, ESI, PT), and policies.
• Drive learning, development, and culture initiatives.

Requirements :

• 5+ years of HR experience in startups or product-based firms.
• Strong understanding of HR compliance and payroll.
• Proven experience in setting up HR systems and hiring processes.
• Excellent communication and stakeholder management skills.

Preferred :

• Experience hiring for tech roles and exposure to ESOPs.
• Prior work in health-tech or similar domains.

Success Metrics :

• Faster time-to-hire and high offer acceptance.
• Smooth onboarding and compliance adherence.
• High engagement and 90-day retention rates.

Brief Job description:

• Develop, implement, and optimize our digital advertising strategies on platforms like Google AdSense and Meta Ads.
• Meticulously track key performance indicators (KPIs) and optimize campaign performance.
• Stay aware of the industry trends for performance marketing.
• Conduct rigorous analysis and optimization of campaign performance using data- driven insights and strategies devised using quantitative analysis. Budget management to ensure efficient expenditure while maximizing return on investment (ROI).
• Communicate analyses using visualization dashboards and metrics (demand funnel, marketing plan and budgeting, marketing ROI, operational efficiency, campaign impact, and strategic KPIs).

Job Title: SEO Executive

Location-Ahemdabad

Experience: 1.5–3 Years

Employment Type: Full-Time

Job Summary:

We are seeking a results-driven SEO Executive to enhance our website’s organic visibility and search performance. The ideal candidate will have experience in keyword research, on-page and off-page optimization, technical SEO, and performance tracking. You’ll work closely with the content and marketing teams to implement effective SEO strategies aligned with business goals.

Key Responsibilities:

🔹 Keyword Research & Strategy

• Conduct keyword research using tools like Google Keyword Planner, SEMrush, Ahrefs, and Ubersuggest.
• Identify high-value keywords and develop SEO-driven content strategies.
• Optimize title tags, meta descriptions, header tags (H1, H2), and image alt text for better rankings.

🔹 On-Page Optimization

• Optimize website structure, content, and internal linking for SEO best practices.
• Ensure all web pages are user-friendly, mobile-friendly, and search engine optimized.
• Fix technical SEO issues related to crawlability, indexing, and site performance.
• Implement structured data and schema markup for enhanced search visibility.

🔹 Off-Page Optimization

• Develop and execute white-hat link-building strategies.
• Identify relevant websites for guest posting, outreach, and backlink creation.
• Monitor backlink profile health and disavow toxic links when needed.

🔹 Monitoring & Reporting

• Track performance using Google Analytics, Google Search Console, and SEO tools.
• Prepare monthly reports on keyword rankings, organic traffic, and site performance.
• Stay updated with Google algorithm changes and SEO best practices.

PHP Developer

Experience: 4 + Years

Location : Ahmedabad - WFO 

JOB DESCRIPTION

Position Requirements:

• Strong experience in Back-End Web Development, Object-Oriented Programming (OOP). 
• Must have 4+ years of experience in Laravel, CodeIgniter, or other MVC frameworks
• Should have knowledge of Agile Process & Knowledge of Web Application Security concepts.
• Database experience of at least one of the following: PostgreSQL or MySQL.
• Must have experience of Laravel Seeders, Migration and factory files, Service Providers.
• Should have Experience of creating schedules and artisan commands in Laravel.
• Should be very strong with Object Oriented concepts, design and architecture.
• Basic Database conceptual knowledge such as DDL, DML and their usages.
• Knowledge of Ecommerce, payment gateway & API integration.
• Identify and correct bottlenecks and fix bugs
• Experience with Google Map API, Firebase API, and AWS is plus.
• Proficient understanding of code versioning tools (such as Git, Bitbucket)

We are hiring for Sr. BDE role in our company, If you are interested or looking for better job opportunity then please find below company details and job description and revert accordingly to proceed further.

Post: Business Development Executive (International Calling) 

Educational Qualifications: Any Graduate or Post Graduate 

Job Responsibilities: 

• The successful candidate will be a proactive self- starter with creative and innovative thinking. 

• Highly effective communication, presentation, organization, coordination, and business generation skills. 

• Identify business prospects and contact in USA Markets to offer RCM, Website Development/SEO Services to the healthcare providers via calls, emails etc. 

• Should be dialing 60 Calls per day to make connections and generate prospects/leads. 

• Generating the leads through cold calling, bidding sites, using LinkedIn and other tools. 

• Prepare report data and take 360-degree approaches on calling data. 

• Follow up to the prospects on regular basis. 

• Schedule a meeting with Leads and coordinate with RCM Business head & Consultant. 

• Follow up to the prospects on regular basis. 

• Should have knowledge of email marketing and follow - up with the client’s response. 

• Follow up to the prospects on regular basis. 

• Creation of proposals, sending Proposals, order Processing and payment follow ups 

• Additional knowledge on Digital marketing, Social media, Branding and marketing will be an added advantage. 

• Achieving the monthly sales target / exceed the target. 

Job time : 6:30 PM to 3:30 AM IST (flexible as per US hours)

Working days : 5

Mode : On site

Looking forward to hear from you soon!

Senior Software Engineer (Frontend) – Credit Card Platform (Team Lead)

What you'll do:

• Perform complex application programming activities with an emphasis on mobile development: Angular, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
• Assist in the definition of system architecture and detailed solution design that are scalable and extensible
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
• Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
• Become a subject matter expert for our mobile applications
• Deliver amazing solutions to production that knock everyone’s socks off
• Mentor junior developers on the team

What we’re looking for:

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
• Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
• Flexible and willing to accept change in priorities, as necessary

Basic Qualifications: 

• Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University
• At least 6 years of experience designing, developing, and delivering web applications with Angular, Node, Typescript, IONIC and JavaScript
• At least 2 years of experience building iOS-based applications utilizing hybrid technologies
• At least 2 years of experience with AWS and/or Openshift
• Experience integrating with native device API’s (iOS)
• Experience with front-end and/or mobile-specific testing frameworks
• Strong experience in object-oriented design and development
• Knowledge of building and consuming RESTful APIs
• Excellent sense of web design, passionate about creating and refining great mobile user experiences.
• Ability to manage multiple tasks and consistently meet established timelines  
• Strong collaboration skills
• Excellent written and verbal communications skills

Preferred Qualifications:

• Proficient with Apache Cordova framework
• Built or maintained custom Cordova plugin

• Demonstrable knowledge of native coding background in iOS

• Understanding of Apple certificate and profile management
• Experience developing and deploying applications within Kubernetes based containers
• Experience in Agile and SCRUM development techniques

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Who You Are:

• You’ve built scalable, production-ready APIs in fast-paced environments, and are comfortable with the challenges that come with a growing startup.
• You understand event-driven architectures and have hands-on experience building real-time applications.
• You are fully capable of taking ownership of backend systems, from designing the database schema to writing efficient, maintainable code.
• You think beyond the code: optimizing performance, scalability, and security are as important as building new features.
• You’re comfortable troubleshooting complex issues, whether that’s API bottlenecks, database performance, or production issues.

Responsibilities:

• Design, implement, and manage a NestJS backend with a modular, scalable architecture that can easily handle real-time events and communication.
• Develop and maintain WebSocket services for real-time event-driven updates and ensure seamless communication across the system.
• Integrate RabbitMQ for reliable internal messaging, handling queues and ensuring event-driven workflows are efficient and fault-tolerant.
• Implement database management strategies using MongoDB, Redis, and Elasticsearch, ensuring efficient data handling, indexing, and optimization.
• Integrate with external APIs (JSON-RPC, XML-RPC, REST) to enhance system capabilities.
• Ensure high performance of the system by optimizing database queries, implementing caching strategies using Redis, and ensuring optimal indexing and data flow.
• Implement role-based authentication and authorization mechanisms using JWT, OAuth, and RBAC patterns within NestJS.
• Follow security best practices to ensure sensitive data is protected, credentials are stored securely, and the system is resilient to common vulnerabilities.
• Work collaboratively with cross-functional teams to ensure seamless integration between different services and technologies.

Must-Have Skills:

• Strong proficiency in Node.js and NestJS with TypeScript.
• Solid experience with MongoDB, Redis, and Elasticsearch for data storage and real-time data handling.
• In-depth knowledge of WebSockets and Socket.IO in NestJS Gateways, enabling real-time communication and updates.
• Experience with RabbitMQ for message queuing and asynchronous task handling.
• Strong understanding of authentication & authorization systems using JWT, OAuth, and RBAC (Role-Based Access Control).
• Expertise in optimizing APIs, including techniques for caching, improving database performance, and reducing latency.
• Familiar with API security best practices, including secure storage of credentials, encryption, and safeguarding sensitive data.

Key Skills:

• TypeScript, NestJS, WebSockets, Socket.io
• Redis, MongoDB, Elasticsearch, RabbitMQ
• API Optimization, JWT, OAuth, RBAC
• Real-time communication, Event-driven architecture

Primary Responsibilities

• Architect and drive complex software performance improvement projects that mitigate the performance challenges of the product and establish new guidelines for future product features
• Work with the development team, and database administrators to analyze performance bottlenecks, make recommendations to address performance concerns, and co-design performance into new feature development
• Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
• Review end-user usage patterns and customer logged performance defects and enhance performance test coverage based on gaps identified.
• Understand database internals, server and storage system design, application interactions with database queries and stored procedures and with other downstream systems
• Troubleshoot issues experienced by users and propose solutions

Basic Qualifications

• 8+ years of experience in implementing and driving software performance engineering projects and solutions. Advanced level experience with concurrency, multithreading, and distributed system architectures
• Experience analyzing performance bottlenecks with application code interfacing with databases using ORM Frameworks, cache layers, data storage, servers, networking, and database query protocols including developing stored procedures, SQL queries, and database applications
• Working knowledge of relational database internals (locking, consistency, replication, serialization, failover, recovery)
• Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, SPA, Modern UI Frameworks, ORM Framework NHibernate in terms of both tools and application development
• Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
• Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
• Experience with performance bottleneck analysis, system design for scaling

• With the support of product managers and engineers, collect and analyze user demands. 

• To show design concepts, use storyboards, process flows, and sitemaps. 

• Menus, tabs, and widgets are examples of visual user interface components.

• Make page navigation buttons and search fields. 

• Make UI mockups and prototypes that demonstrate how websites function and look. 

• Create original graphic designs (e.g. images, sketches, and tables) 

• Internal teams and significant stakeholders should be given rough draughts to review. 

• Identify and fix user experience issues (e.g. responsiveness) 

• Make layout adjustments based on user input. Follow the requirements for typeface, color, and image style.

• High-performance reusable components and future-proof front-end frameworks.

• Create new user-facing features as well as reusable code. 

• Write efficient, performant code to achieve optimal web application performance and scalability. 

• Identify design flaws and provide attractive remedies.

• Assuring software compatibility and responsiveness across a range of screen resolutions. 

• To reach your objectives, collaborate with product managers and designers.