
Lead - UX Research / Analytics (Customer Experience,App/Web)
at Technology Industry
Review Criteria
- Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
- 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
- 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
- Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
- Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
- Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
- Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
- Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.
Preferred
- Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers
Job Specific Criteria
- CV Attachment is mandatory
- We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?
Role & Responsibilities
Product Conceptualization & UX Strategy Development:
- Conceptualize customer experience strategies
- Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
- Develop and implement UX strategies that align with business objectives.
- Stay up-to-date with industry trends and best practices in UX & UI for AI.
- Assist in defining product requirements and features.
- Use data analytics to inform product strategy and prioritize features.
- Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
- Create wireframes, prototypes, and mock-ups using tools like Figma
- Conduct usability testing and iterate designs based on feedback
- Employ tools like X-Mind for brainstorming and mind mapping
Customer Journey Analysis:
- Understand and map out customer journeys and scenarios.
- Identify pain points and opportunities for improvement.
- Develop customer personas and empathy maps.
Cross-Functional Collaboration:
- Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
- Coordinate with development teams to ensure UX designs are implemented accurately.
Data Analytics and Tools:
- Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
- Leverage data to drive decisions and optimize customer experiences.
- Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.
Ideal Candidate
- Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
- 5+ years of experience in CX/UX roles, preferably in a B2C environment.
- Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
- Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
- Excellent communication and collaboration skills.
- Proven experience in managing cross-functional teams and projects.
- Strong background in data analytics and data-driven decision-making.
- Expert understanding of user experience and user-centered design approaches
- Detail-orientation with experience and will to continuously learn, adapt and evolve
- Creating and measuring the success and impact of your CX designs
- Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
- Experienced in designing responsive websites as well as mobile apps
- Understanding of iOS and Android design guidelines
- Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
- Excellent communication skills to be able to present their work and ideas to the leadership team.

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If interested kindly share your updated resume at hitanya@ zohomail.in
About One Impression
One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.
Job Overview
We are looking for a seasoned Senior Frontend Engineer (SDE III) with over five years of experience to lead, mentor, and grow a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence.
As a Frontend Lead, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization’s goals and play a critical role in shaping the technology roadmap and engineering culture.
Key Responsibilities:
- Leadership and Team Development: Lead and inspire a team of engineers, fostering a culture of innovation, accountability, and continuous improvement. Manage the hiring, training, and career development of engineering staff.
- Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Define technology roadmaps and ensure alignment with organizational goals.
- Technical Excellence: Guide the team in designing and implementing scalable, robust software systems. Drive the adoption of best practices in architecture, coding standards, and software testing to ensure high-quality product delivery.
- Project and Program Management: Oversee the successful delivery of engineering projects, ensuring deadlines, quality standards, and budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
- Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
- Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
- Stakeholder Communication: Act as the technical point of contact for stakeholders, providing regular updates on project progress, resource allocation, and performance metrics. Communicate complex technical concepts to non-technical stakeholders.
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- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
- 5+ years of experience in software engineering.
- Proven track record of successfully delivering large-scale, high-impact software projects.
- Strong understanding of software architecture, design patterns, and scalable system design.
- Expertise in multiple programming languages and modern development frameworks. For this we require expertise in JS/React, and React Native.
- Experience working with REST APIsMust have a knack for developing good looking frontend apps.
- Experience with cloud infrastructure (AWS), microservices, and distributed systems.
- Experience in delivering full-stack B2B/SaaS applications including mobile applications, web frontend, and a scalable backend.
- Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
- Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
Why Join One Impression?
- Be a part of one of the largest influencer marketing platforms globally, working with top brands and influencers.
- Opportunity to lead and shape a fast-growing marketplace product.
- Competitive salary and benefits package.
- A collaborative and innovative work culture in a rapidly scaling company.
Job Description:
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.
We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.
Desirable Skills & Expertise:
v Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity). At least a year of experience in managing a team is mandatory.
v Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.
v Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.
v Strong skills in HTML, Java Script, XML, CSS and Mango DB.
v Product development in Linux environment is an added advantage.
v Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.
v Excellent Communication & Analytical skills with integrated professionalism at all levels.
Key Responsibilities:
Ø The role is responsible for designing, coding and deploying of high-performance applications.
Ø Deep expertise and hands on experience as a Core JAVA Developer.
Ø Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
Ø Should be able to communicate effectively with both technical and non-technical personnel.
Ø Excellent trouble shootings & problem-solving skills.
Ø Experience with SDLC from requirement analysis through testing and deployment.
Ø Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.
Ø Develop and maintain strong product knowledge.
Ø Guide the clients through various stages of the project and transition to support organization.
Ø Review existing business processes and participate in the Process Improvement Program.
SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.
Roles and Responsibilities :
Job Title: Sr. Business Development Executive
Location: Okhla Phase 1
Years of Experience: 1-2 years
Job Type: Full-Time, Onsite
Role Description:
The Sr. Business Development Executive is responsible for driving growth by developing relationships with new clients and maintaining fruitful relationships with existing ones. This role demands a strategic thinker with a keen understanding of digital marketing and sales processes. The successful candidate will be proactive in identifying new business opportunities, adept at negotiating deals, and skilled at closing sales to meet revenue targets.
Qualifications:
- Proven Experience: Demonstrable experience in sales, marketing, or a related field, preferably in the digital marketing or influencer marketing sectors.
- Digital Marketing Acumen: Strong understanding of digital marketing concepts, strategies, and industry-specific challenges.
- Communication Skills: Excellent communication and presentation skills, capable of effectively conveying information at all levels of the organisation.
- Independence: Ability to work independently with minimal supervision and as part of a team in dynamic and fast-paced environments.
- Educational Background: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Language Proficiency: Proficiency in English and Hindi, both written and verbal.
- Technical Skills: Proficient with CRM software, data analysis tools, and MS Office or equivalent applications.
Responsibilities:
- Outreach and Lead Generation:
- Utilise a variety of techniques including personalised emails, LinkedIn outreach, cold calling, and other direct marketing methods to engage C-level executives, Marketing Heads, and key decision-makers.
- Develop and execute innovative strategies to expand the client base through effective lead generation and nurturing.
- Client Relationship Management and Sales Conversion:
- Cultivate lasting relationships with potential clients by understanding their business needs and aligning our services accordingly.
- Drive the sales process from plan to close, engaging necessary team members from other departments as required.
- Presentation and Communication:
- Develop and deliver compelling presentations and proposals tailored to meet specific client needs and requirements.
- Showcase exceptional written and verbal communication skills in interactions and presentations to potential clients.
- Sales Pipeline Management:
- Effectively manage and oversee the sales pipeline, ensuring a continuous flow of sales opportunities.
- Regularly track and report on lead generation, conversion rates, and achievement of sales targets.
- Market Analysis and Adaptation:
- Stay updated on the latest trends and developments within the digital marketing and broader business environment.
- Apply insights gained from market analysis to optimise strategies and approaches, adapting to changes in the market and industry to maintain a competitive edge.
- Team Collaboration and Leadership:
- Work closely with marketing, support, and product teams to achieve business goals.
- Mentor and assist in training less experienced team members to help them achieve their potential and the business objectives.
- Discussing project aims with the client and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on client feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Dear Candidate,
Hope you are doing great!!
As per our telephonic discussion, I have attached JD.
Company Details :
Company Name: i-Lanam Technologies
i-Lanam was established in the year 2020 with an insight to provide a
competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company
Canada Office
182 Central Ave, 3, London, Ontario N6A 1M7, CA
Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad,Gujarat 380015, IN
HTML Developer Responsibilities:
- Meeting with Web designers to discuss project design and layout.
- Coding the entire HTML site from end to end.
- Debugging code and front-end web applications.
- Ensuring cross-platform compatibility.
- Troubleshooting application errors.
- Conducting website performance and usability tests.
- Meeting publication deadlines.
- Providing user support.
HTML Developer Requirements:
- Bachelor's degree in computer science, computer engineering, MIS, or similar.
- At least 1 years' experience as an HTML Developer.
- In-depth knowledge of front-end coding languages including HTML, CSS, JavaScript, and XML.
- Ability to troubleshoot coding and application errors.
- Knowledge of web design and user application requirements.
- Ability to meet strict publication deadlines.
- Excellent communication and interpersonal skills.
- Strong attention to details









