
Lead - UX Research / Analytics (Customer Experience,App/Web)
at Technology Industry
Review Criteria
- Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
- 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
- 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
- Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
- Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
- Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
- Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
- Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.
Preferred
- Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers
Job Specific Criteria
- CV Attachment is mandatory
- We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?
Role & Responsibilities
Product Conceptualization & UX Strategy Development:
- Conceptualize customer experience strategies
- Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
- Develop and implement UX strategies that align with business objectives.
- Stay up-to-date with industry trends and best practices in UX & UI for AI.
- Assist in defining product requirements and features.
- Use data analytics to inform product strategy and prioritize features.
- Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
- Create wireframes, prototypes, and mock-ups using tools like Figma
- Conduct usability testing and iterate designs based on feedback
- Employ tools like X-Mind for brainstorming and mind mapping
Customer Journey Analysis:
- Understand and map out customer journeys and scenarios.
- Identify pain points and opportunities for improvement.
- Develop customer personas and empathy maps.
Cross-Functional Collaboration:
- Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
- Coordinate with development teams to ensure UX designs are implemented accurately.
Data Analytics and Tools:
- Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
- Leverage data to drive decisions and optimize customer experiences.
- Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.
Ideal Candidate
- Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
- 5+ years of experience in CX/UX roles, preferably in a B2C environment.
- Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
- Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
- Excellent communication and collaboration skills.
- Proven experience in managing cross-functional teams and projects.
- Strong background in data analytics and data-driven decision-making.
- Expert understanding of user experience and user-centered design approaches
- Detail-orientation with experience and will to continuously learn, adapt and evolve
- Creating and measuring the success and impact of your CX designs
- Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
- Experienced in designing responsive websites as well as mobile apps
- Understanding of iOS and Android design guidelines
- Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
- Excellent communication skills to be able to present their work and ideas to the leadership team.

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Data - AI / ML Engineer
Full-Time | On-site, Kolkata | Immediate Joining | 4+ years experience
ABOUT US
Company Name: Freeflow ventures
We are a venture building and investment firm focused on emerging markets across India, the Middle East, and Africa. We work with early-stage startups -diagnosing gaps, structuring interventions, and preparing them for investor-readiness through a proprietary data and intelligence platform.
Our platform combines automated data verification, startup scoring, and structured workflow automation to bring consistency and credibility to early-stage investment decisions. We are at an active build and expansion phase, and this role sits at the core of that infrastructure.
ROLE OVERVIEW
We are looking for a Data - AI / ML Engineer who can own both the data pipelines that bring verified information into our platform and the intelligence models that turn that information into reliable startup scores.
This is a dual-responsibility role. You will be expected to build and maintain robust data infrastructure as well as develop, calibrate, and improve machine learning models. Both are equally important to the platform.
You will work closely with the Platform Owner and alongside a Backend Engineer who owns system integrations and workflow logic. Your work produces the scored intelligence output. The Backend Engineer's work connects that output to platform actions. The two roles are tightly interdependent and require close daily collaboration, especially in the first 30 days.
Note: You are the first technical hire on the platform team. The Backend Engineer joins the same week. Clear communication, well-defined handoff points, and shared documentation between the two of you are non-negotiable from Day 1.
WHAT YOU WILL DO
Data Pipeline
- Build and maintain pipelines that collect, clean, and normalize data from multiple external sources into a consistent, usable format
- Design connector architecture that allows individual data sources to be added, swapped, or removed without rebuilding the entire pipeline
- Implement automated data quality checks that catch bad data before it reaches the scoring layer -anomaly detection, constraint enforcement, and schema validation
- Build an automated eligibility screening system that verifies whether a startup has sufficient verified data before assessment begins
- Ensure the pipeline is resilient -critical data signals must have backup sources so a single vendor failure does not disrupt platform output
- Structure data storage to support different regulatory requirements across multiple countries -data from different regions must be handled according to the rules of that region
AI and Machine Learning
- Audit the existing scoring engine before making any changes -understand what it does, how it was built, and what would be lost if it were modified
- Calibrate scoring models against real portfolio data so that scores are meaningful, consistent, and comparable across different startup types and stages
- Build confidence scoring logic that determines when the system is certain enough to act autonomously and when it should route to human review
- Ensure every model output is explainable -investors must be able to see exactly which data points drove a score, not just the final number
- Build a feedback loop so that real-world outcomes feed back into the model over time, making it progressively more accurate
- Maintain a structured data store of assessment outputs and outcomes that the model uses to improve
Working With the Backend Engineer
- Define a clear data contract at the handoff point -what data you produce, in what format, and what the Backend Engineer can expect to receive
- Collaborate on trigger logic -what score thresholds or confidence drops should fire what system actions
- Align on data schema requirements so that the APIs the Backend Engineer builds conform to the structure your pipeline produces
- Communicate blockers early -the pipeline and backend system are built simultaneously, so delays on one side directly affect the other
- Document everything you build so the Backend Engineer and Platform Owner can understand, debug, and extend it without depending on you for every question
WHAT WE ARE LOOKING FOR
Skills are divided into two categories. Must Have means the role cannot function without it. Good to Have means it gives you an edge.
Skill
Priority
Data Engineering
Building and maintaining data pipelines from multiple sources
Must Have
Data normalization and schema design
Must Have
Automated data quality validation
Must Have
API integration across different source types
Must Have
Pipeline orchestration and scheduling
Must Have
Cloud infrastructure -storage, compute, and deployment
Must Have
Version control and code documentation
Must Have
AI and Machine Learning
Building and calibrating supervised machine learning models
Must Have
Model explainability -making model outputs traceable and interpretable
Must Have
Confidence scoring and threshold calibration
Must Have
Experiment tracking and model versioning
Must Have
Building feedback loops that improve models over time using real-world outcomes
Must Have
Natural language processing or document understanding
Good to Have
Vector databases and semantic search
Good to Have
Collaboration and Context
Ability to define clear data contracts and handoff points with backend engineers
Must Have
Clear written documentation of pipeline logic, model decisions, and failure modes
Must Have
Prior experience working in or with early-stage startups
Good to Have
Exposure to financial data, investment platforms, or data verification systems
Good to Have
WHAT WE OFFER
- Competitive compensation based on experience -discussed during the interview process
- Ownership of both the data and intelligence layers from Day 1 -this is not a support or maintenance role
- Direct access to the Platform Owner and Founder
- Close collaboration with a Backend Engineer from Day 1 -the two roles are designed to work as a unit
- Work on a genuinely novel problem in an emerging market context
- On-site Kolkata with a small, high-accountability team
- Opportunity to scale the platform across multiple international markets
Job Title : Multi Stack Trainer
Skills: JavaScript, React.js, Angular, HTML5
Node.js (Express, NestJS)Python (Django
About Deqode
At Deqode, we work on cutting-edge solutions that are redefining the digital frontier. Our team thrives on innovation, collaboration, and creating next-gen products that solve real-world problems. We are now looking for a skilled and passionate React.js Developer to join our growing frontend team.
Roles & Responsibilities
- Take complete ownership and delivery of front-end applications.
- Ensure optimized performance across mobile and desktop platforms.
- Write clean, tested, and well-documented code using JavaScript, HTML, and CSS.
- Collaborate with UI/UX designers, HTML coders, and backend developers to bring designs to life.
- Integrate RESTful APIs and work seamlessly with backend teams.
- Communicate and integrate with third-party web services.
- Build and manage infrastructure for serving frontend apps and assets.
- Maintain frontend application deployment and ensure build pipeline automation.
- Use JSDoc or similar tools for inline documentation of code.
- Write extensive unit tests following Test-Driven Development (TDD) best practices.
- Design and automate the frontend build process using tools like Webpack/Gulp/Grunt.
Required Skills & Qualifications
- 3+ years of experience developing production-level web applications.
- Strong command over React.js or Vue.js, JavaScript, HTML5, CSS3.
- Deep understanding of DOM APIs, native JavaScript, and popular libraries.
- Proficiency in CSS preprocessors (SASS/LESS) and modular CSS (CSS Modules).
- Familiarity with build tools like Webpack, Gulp, or Grunt.
- Experience creating modular, self-contained, and reusable components.
- Strong understanding of cross-browser compatibility and performance optimizations.
- Clean, organized, and maintainable code practices.
- Bonus: Working knowledge of Node.js and backend concepts like APIs, databases, caching layers, and proxies.
- Comfort in implementing pixel-perfect designs, animations, and smooth transitions.
- Excellent communication and teamwork skills.
- A proactive mindset with the ability to work both independently and in a team.
Experience required:
- Experience in developing enterprise wide web-based n-Tier applications using Microsoft and JavaScript technology stack.
- Fluent knowledge and hands-on experience in C# ASP.Net WebAPI with .Net Core/ .Net 5+, Angular (4/5+) with TypeScript, Angular Material, CSS, HTML 5, Bootstrap.
- Knowledge of nHibernate, IoC Containers, any SQL DB and any NoSQL DB would be an added advantage.
- Having experience in container technology (Kubernetes/Dockers) and microservices implementation would be an added advantage.
- Hands on experience in unit testing using tools like xUnit and mocking framework etc. CI/CD process are an added advantage
- Good knowledge and experience of OOAD, SOA and RESTful based patterns and implementation.
- Good understanding of Design patterns and their implementation
- Should be able to work independently with new technologies
- You may reach us
Position: Android Developer – SD II
Organization: A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.
The platform promotes exchange of viewpoints, ideas, and information on various medical practices amongst healthcare professionals. This saves both time and money as solutions to several health issues can be accessed on a real time basis. There are 1.3 million registered doctors and 400+ daily publications on its platform and they operate across 16+countries.
Location: Bangalore (Currently Remote, Later you need to relocate)
Roles & Responsibilities
You’re Awesome At -
- Native Android App development (Preferably for a B2C Product)
- Proficiency in various algorithms and data structures.
- Proficiency in Kotlin with at least 1 year of experience in Kotlin.
- Good knowledge of Coroutines, RxJava and JetPack components. JetPack Compose is a bonus.
- Strong experience with REST APIs (Retrofit), storage databases, multi-threading, performance, and memory tuning.
- Deep understanding of android architecture such as MVP and MVVM
Your Academic Qualifications -
BE / BTech in Computer Science preferred. However, if you have good hands-on knowledge of building Android apps, that’s what we are looking for!
You’ll Be Improving & Responsible For –
- A team that is building products used by 300k + doctors every single day.
- Work on Petabyte Scale Streaming Systems - more than 500 million hours of video has been streamed.
- Lead high volume VOD streaming (think of systems as sophisticated as Netflix and Amazon prime).
- Challenge oneself on Security, Scalability and Stability
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes
Your Experience Across the Years in the Roles You’ve Played -
2-4 years
Good to have:
- Experience in a test-driven environment
- Application built using Jetpack Components.
- In depth knowledge of handling database and db migration.
- Passion for product quality and attention to details.
Responsibilities:=
- Identify and target potential clients within the IT industry through research, networking, and utilizing LinkedInSales Navigator.
- Conduct outbound cold calls and emails to prospects, effectively communicating our company's products and services to generate new business opportunities.
- Develop and maintain a pipeline of qualified leads through proactive lead generation techniques, including but not limited to cold calling, email campaigns, and social media outreach.
- Engage with prospects to understand their business needs and challenges, and effectively articulate how our solutions can address those needs.
- Collaborate closely with the sales and marketing teams to develop and implement effective sales strategies, including the creation of compelling sales presentations and proposals.
- Build and maintain strong relationships with clients and prospects, ensuring high levels of customer satisfaction and repeat business.
- Stay up-to-date with industry trends, market dynamics, and competitor activities to identify new business opportunities and maintain a competitive edge.
- . Provide regular reports on sales activities, pipeline status, and market trends to the management team.
· Project Delivery:
Work independently in client facing situations as well as part of larger project teams in the design, development and implementation of new and improved business processes and enabling technology in Logistics, Supply Chain and IT transformation related projects.
Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
Responsibilities :
- Set up marketing email automation.
- Deploy emails and email templates and analyze results.
- Set up marketing landing pages, product carts, and coupons.
- Analyze revenue from marketing campaigns and produce reports, including updates on the progress towards goals for new subscribers and renewal marketing and recommendations for improvements.
- Assist with maintaining, updating, and ensuring the accuracy of our marketing database and lists.
- Maintain and manage lead gen efforts.
- Collaborate with other team members and departments on marketing projects and opportunities.
- Write and edit marketing copy, messages, and campaigns.
- Set up print marketing materials.
- All other responsibilities as assigned.
Requirements :
- An associate degree or higher, preferably in marketing or a related field
- Excellent written and verbal communication skills
- Excellent ability to write and edit marketing copy
- Experience with email marketing
- Knowledge of basic HTML
- Ability to work in a fast-paced environment












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