
Lead - UX Research / Analytics (Customer Experience,App/Web)
at Technology Industry
Review Criteria
- Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
- 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
- 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
- Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
- Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
- Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
- Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
- Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.
Preferred
- Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers
Job Specific Criteria
- CV Attachment is mandatory
- We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?
Role & Responsibilities
Product Conceptualization & UX Strategy Development:
- Conceptualize customer experience strategies
- Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
- Develop and implement UX strategies that align with business objectives.
- Stay up-to-date with industry trends and best practices in UX & UI for AI.
- Assist in defining product requirements and features.
- Use data analytics to inform product strategy and prioritize features.
- Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
- Create wireframes, prototypes, and mock-ups using tools like Figma
- Conduct usability testing and iterate designs based on feedback
- Employ tools like X-Mind for brainstorming and mind mapping
Customer Journey Analysis:
- Understand and map out customer journeys and scenarios.
- Identify pain points and opportunities for improvement.
- Develop customer personas and empathy maps.
Cross-Functional Collaboration:
- Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
- Coordinate with development teams to ensure UX designs are implemented accurately.
Data Analytics and Tools:
- Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
- Leverage data to drive decisions and optimize customer experiences.
- Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.
Ideal Candidate
- Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
- 5+ years of experience in CX/UX roles, preferably in a B2C environment.
- Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
- Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
- Excellent communication and collaboration skills.
- Proven experience in managing cross-functional teams and projects.
- Strong background in data analytics and data-driven decision-making.
- Expert understanding of user experience and user-centered design approaches
- Detail-orientation with experience and will to continuously learn, adapt and evolve
- Creating and measuring the success and impact of your CX designs
- Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
- Experienced in designing responsive websites as well as mobile apps
- Understanding of iOS and Android design guidelines
- Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
- Excellent communication skills to be able to present their work and ideas to the leadership team.

Similar jobs
Role Overview:
The AI Image Editor & Visual Content Coordinator will be responsible for editing product images, generating AI-based visuals using prompt-driven tools, and ensuring image assets meet eCommerce platform standards. The role also involves organizing image assets and maintaining structured data using spreadsheets.
Key Responsibilities
Image Editing & Optimization
- Edit and enhance product images using Adobe Photoshop and Lightroom
- Retouch images for color correction, background cleanup, and quality improvement
- Resize, crop, and optimize images according to eCommerce platform requirements
- Ensure visual consistency across product catalogs
AI Image Generation
- Generate product and lifestyle images using AI tools via prompt engineering
- Refine prompts to improve image accuracy and quality
- Maintain consistency between product images and generated visuals
- Collaborate with the team to develop AI-based image workflows
Image Coordination & Asset Management
- Organize image assets and naming conventions for product catalogs
- Coordinate with content, merchandising, and tech teams for image requirements
- Track and manage image production tasks
Data & Workflow Management
- Maintain image tracking sheets using Excel / Google Sheets
- Update product image status and ensure proper mapping with SKUs
- Maintain structured documentation for image workflows
Required Skills & Experience:
Experience with Adobe Photoshop
Experience with Adobe Lightroom
Knowledge of AI image generation tools and prompt-based workflows
Experience working with eCommerce product images
Strong attention to detail and visual quality
Basic knowledge of Excel or Google Sheets
Good organizational and coordination skills
Preferred Qualifications:
Previous experience working with Shopify, Amazon, or other e-commerce platforms
Familiarity with AI tools for image generation or editing
Experience managing large product catalogs
Understanding of product image standards for eCommerce
We are currently looking to hire a Sales Manager –(FMCG Division) to join our team.
Position: Sales Manager (FMCG Division)
Location: Pune
Experience Required: : 5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E commerce / Quick Commerce / HoReCa is essential.
Qualification: Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
Job Description :
We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.
The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.
Key Responsibilities :
Sales & Business Development
Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.
Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.)
ensuring consistent fill rates, visibility, and on-time delivery.
Expand and manage Modern Trade business — new tie-ups, branding opportunities, and store-level execution.
Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.
Explore and onboard new retail store tie-ups and distributors to strengthen reach and
market penetration.
Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.
Ensure payment cycles are monitored and reconciled as per company policy. E-Commerce & Brand Coordination
Oversee Amazon listings and catalog management, ensuring all products are correctly priced, described, and optimized.
Maintain online hygiene — ensuring accurate inventory, images, descriptions, ratings, and timely response to customer queries.
Coordinate with the marketing team for updated creatives, offers, product launches, and campaign rollouts across digital platforms.
Identify and execute branding opportunities within partner stores and online marketplaces.
Team & Operations :
Conduct regular store and market visits to ensure proper visibility, placement, and compliance.
Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.
Maintain strong vendor relationships and follow-up for timely supply and collections.
Collaborate closely with operations for smooth delivery logistics and minimal wastage (RTC losses).
Provide market insights, competitor analysis, and category feedback to guide business strategy.
Qualifications & Requirements
Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.
Strong leadership and team-building capabilities.
Excellent communication, negotiation, and relationship management skills.
Hands-on experience in Amazon / online retail operations preferred.
Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.
- Strong Senior Angular Developer Profiles.
- Mandatory (Experience 1) – Must have 6–8 years of experience in frontend development, with at least 4+ years in Angular 8+.
- Mandatory (Experience 2) – Must have strong proficiency in JavaScript, TypeScript, HTML5, and CSS3.
- Mandatory (Experience 3) – Must have strong test-driven development experience and proficiency in unit testing frameworks such as Jasmine, Karma, NUnit, Selenium.
- Mandatory (Experience 4) – Must have strong experience in database technologies (MySQL / SQL Server / Oracle)
Preferred
- Preferred (Experience 1) – Must have 2+ experience with Web APIs, Entity Framework, and Linq Queries.
- Preferred (Experience 2) – Experience in .NET Core framework, OOP, and C# APIs.
- Preferred (Company) - Product Companies
- Preferred (Education) – B.Tech./M.Tech in Computer Science (or related field).
Maintain accurate books of accounts (ledger, journal entries, vouchers)
Prepare monthly, quarterly, and annual financial statements
Handle accounts payable and receivable
Reconcile bank statements and vendor accounts
Manage GST, TDS, and other statutory compliances
Prepare and file tax returns in coordination with CA
Assist in audits and provide required financial data
Monitor expenses and support budgeting activities
Ensure compliance with accounting standards and company policies
Designation : Business Development Executive
Cadre : Team Member
Position Reports to : Team Leader
Job Type : Full time
Location : Mumbai, BKC.
Shift Timings and Working Days:
US Shift : 7pm to 3.30 am
Working Days : Monday to Friday – Prefer male candidate
Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday
General Shift : 9 am to 5:30pm
Working Days : Monday to Saturday – Prefer Female candidate
Additional Perk offer for Day Shift: Free Food will be offered.
Job Description :
ABOUT FINESTAR :
Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries.
Job Description :
As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.
· Making outbound calls to potential clients
· Take care of existing & New Clients
· Closing sales leads and assisting the client in entire process
· Meeting or exceeding monthly goals assigned by the Team Leader
· Working with the team and keep developing new market opportunities
· Perform any other jobs assign by management
Desired Candidate Profile :
· Excellent English communication and presentation skills, both verbal and written
· Competitive and enthusiastic personality with negotiation skills
· Excellent interpersonal and customer-facing skills
· Expertise in Microsoft Office
Other Requirements/Details :
· Tech-savvy, proactive, and eager to learn attitude
· The logical, solution-oriented mindset with good analytical ability
· Bachelor’s degree in any stream
· Fresher or 1-3 years of experience in Luxury domain is plus
· CTC Offer : between 2.5 LPA to 3.5 LPA
· Immediate joiner
*No Target , No Pressure*
Mumbai Based candidates only
Job Summary:
We are seeking a highly skilled Enterprise Architect with expertise in Artificial Intelligence (AI), Microservices, and a background in insurance and healthcare to lead our organization's AI strategy, design AI solutions, and ensure alignment with business objectives. The ideal candidate will have a deep understanding of AI technologies, data analytics, cloud computing, software architecture, microservices, as well as experience in the insurance and healthcare sectors. They should be able to translate these concepts into practical solutions that drive innovation and efficiency within our enterprise. Additionally, this role will involve setting up monitoring systems to ensure the performance and reliability of our AI and microservices solutions.
Responsibilities:
AI Strategy Development:
- Collaborate with senior management to define and refine the AI strategy that aligns with the organization's goals and objectives.
- Identify opportunities to leverage AI and machine learning technologies to enhance business processes and create value.
Solution Design:
- Architect AI-driven solutions that meet business requirements, ensuring scalability, reliability, and security.
- Collaborate with cross-functional teams to define system architecture and design principles for AI applications and microservices.
- Evaluate and select appropriate AI technologies, microservices architectures, and frameworks for specific projects.
Data Management:
- Oversee data strategy, including data acquisition, preparation, and governance, to support AI and microservices initiatives.
- Design data pipelines and workflows to ensure high-quality, accessible data for AI models and microservices.
AI Model Development:
- Lead the development and deployment of AI and machine learning models.
- Implement best practices for model training, testing, and validation.
- Monitor and optimize model performance to ensure accuracy and efficiency.
Microservices Architecture:
- Define and implement microservices architecture patterns and best practices.
- Ensure that microservices are designed for scalability, flexibility, and resilience.
- Collaborate with development teams to build and deploy microservices-based applications.
Monitoring Systems:
- Set up monitoring systems for AI and microservices solutions to ensure performance, reliability, and security.
- Implement proactive alerting and reporting mechanisms to identify and address issues promptly.
Integration and Deployment:
- Work with IT teams to integrate AI solutions and microservices into existing systems and applications.
- Ensure seamless deployment and monitoring of AI and microservices solutions in production environments.
Compliance and Security:
- Ensure that AI solutions, microservices, and monitoring systems comply with relevant regulations and data privacy standards.
- Implement security measures to protect AI models, data, and microservices.
Stakeholder Communication:
- Collaborate with business stakeholders to gather requirements and provide regular updates on AI and microservices project progress.
- Translate technical concepts into non-technical language for various audiences.
Research and Innovation:
- Stay up-to-date with emerging AI, microservices, and cloud computing trends, technologies, and best practices.
- Identify opportunities for innovation and propose new AI and microservices initiatives to drive business growth.
Requirements:
- Bachelor's or Masters degree in computer science, Data Science, or a related field.
- Proven experience (X+ years) as an Enterprise Architect with a focus on AI, Microservices, and machine learning.
- Strong knowledge of AI technologies, including deep learning, natural language processing, computer vision, and reinforcement learning.
- Proficiency in data analytics, cloud computing platforms (e.g., AWS, Azure, GCP), big data technologies, and microservices architecture.
- Experience with AI model development, deployment, and monitoring, as well as microservices design and implementation.
- Excellent communication and interpersonal skills.
- Ability to lead cross-functional teams and drive innovation.
- Strong problem-solving and critical-thinking abilities.
- Knowledge of regulatory requirements and data privacy standards related to AI and microservices.
Preferred Qualifications:
- AI-related certifications (e.g., AWS Certified Machine Learning – Specialty, Google Cloud Professional Machine Learning Engineer, etc.).
- Experience in industries such as insurance and healthcare, with a deep understanding of their specific challenges and requirements.
- Previous experience with enterprise architecture frameworks (e.g., TOGAF).
This Enterprise Architect with AI, Microservices, Insurance, and Healthcare Experience role offers an exciting opportunity to shape the AI strategy, microservices architecture, and drive innovation within our organization, particularly in the insurance and healthcare sectors. Additionally, you will play a key role in setting up monitoring systems to ensure the performance and reliability of our AI and microservices solutions. If you have a passion for AI, microservices, and a strong background in these industries, we encourage you to apply and be part of our dynamic team.
app is built on React Native platform with a common codebase for iOS and android. The
role requires developers to be comfortable with bleeding edge technology and be able to
work in a fast-paced environment.
Responsibility:
Learning React-Native platform and able to develop features and debug. Understand product
requirements and owning execution of application features on the app.
Experience Range:
Minimum 2 -years experience of developing native iOS/Android consumer facing application
with minimum of 10 thousand downloads.
Skill Sets:
● Fluent with usage of instrumentation and debugging tools on respective platforms
(iOS/Android).
● Excellent understanding of software design and object-oriented programming principles.
● Experience on React-Native/React, Redux is a plus.
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Reviewing and analyzing system specifications
- Collaborating with Software Engineers
- Executing test cases (manual or automated) and analyze results
- Reporting bugs and errors to development teams
- Helping troubleshoot issues
- Conducting post-release/ post-implementation testing
- Working with cross-functional teams to ensure quality throughout the software development life-cycle.
What you need to have:
- Proven experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Familiarity with Agile frameworks and regression testing is a plus
- Ability to document and troubleshoot errors
- Working knowledge of JIRA and SQL
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills
- Self motivated and ready for a challenge
- Passion to learn and to Grow
- Team member with excellent communication skills.
- A desire to learn new skills and technologies
- The ability to seek solutions independently
- The drive to work in a fast-paced environment
Having and Hands on experience in the particular Domain.
– JavaScript, jQuery, Angular, React/Redux, Backbone
– RSpec, Capybara, Factory Girl
– Resque, Sidekiq
– Elasticsearch, Sphinx
– Deploy with Capistrano, Mina or Heroku
– Chef, Amazon Web Services
– PostgreSQL, MongoDB, Redis, Memcached
– Active Admin
– Spree, LocomotiveCMS
– REST API
– Coffescript, HAML, SASS, LESS












