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Service based company in Hyderabad
Sr IT Administrator
Experience - 4 - 5 yrs
Location- Hyderabad - Hybrid
Mandatory skills : AWS , VMware,trouble shooting, SQL , Problem solving
Responsibilities:
Diagnose and troubleshoot technical issues - Windows
Upgrade the network infrastructure - Windows
Install servers (VMWare and Dell Servers),devices and firewalls(Sonicwall)
Monitor the performance of servers, software and hardware
Ensure the smooth deployment of new applications and SQL DB changes(Manual,Script and CICD) on Windows Environment
Update technical documentation.
Requirements and skills:
Solid understanding of LAN/WAN and Hybrid networks
Good problem-solving and communication skills
Good experience on AD,DNS,MS SQL Server,IIS, VMware and AWS
Hand on experience on Migation of servers(File, AD and Application servers)
Good experience on AWS and VMWare ESXi networks (Miagtion, upgade, and troubleshooting)
Knowledge of security techniques.
Should have worked in complex projects
All the experience is expected in Windows Domain only. Not Linux or Unix.
Working knowledge in AWS is also mandatory.
We need people with good exposure and good attitude and willingness to work in a team.
Job Description: SOC Manager
ESSENTIAL RESPONSIBILITIES
• Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.
• Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.
• Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.
• Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.
• Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.
• Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.
These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.
REQUIRED EXPERIENCE
• Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.
Experience in an MSSP or a large-scale global SOC is highly preferred.
• Experience in actively managing the lifecycle of security incidents.
• Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)
• Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.
• Experience with virtualization technologies (VMware, Microsoft Hyper-V).
• Experience with the following tools and technologies:
– Security Information and Event Management (SIEM)
– Intrusion Detection & Prevention (IDP)
– Endpoint Detection & Response (EDR)
– Network Detection & Response (NDR)
– Network Analysis tools - Wireshark, tcpdump, etc.
– Scripting in Python, Bash, PowerShell
• Experience in regulated environments such as HIPAA or PCI preferred.
• Strong governance skills in time management, project management, and stakeholder management.
• Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.
PREFERRED CERTIFICATIONS
• CISSP – Certified Information Systems Security Professional
• CISM – Certified Information Security Manager
• OSCP – Offensive Security Certified Professional
• CEH – Certified Ethical Hacker
• GSEC – SANS GIAC Security Essentials
• CompTIA – Security
OTHER REQUIREMENTS
· Flexibility of schedule is required to meet the demands of the position.
· This role requires to work in shifts (including night shift) and support clients in North America.
Location - Hyderabad
Technical Expertise
Mandatory:
- Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
- Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
- Should have strong knowledge of windows/Linux operatingsystems.
- Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
- Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
- Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
- Should have ability to map customer’s requirement to thecompany product.
- Good to have expereince in RFP.
- Should be aware about Telugu, Hindi, Engilsh language.
- Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
- Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions. Should be willing to travel to customer location based on requirement. Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution. Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.
Role and Responsibilities:
- Learn & certify in on the Company's products.
- Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
- Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
- Should conduct interactive demonstrations remotely or physically.
- Pre-sales Account management and presentation.
- Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
- Prepare competitive study documents andarchitecture documents.
- Build, improve and maintain high standard of pre-sales andpost-sales support.
- Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
- Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
- Give technical training to partner’s sales and pre-sales team.
- Industry Knowledge
- Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
- Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.
- Good to have:
- Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
- Prior knowledge of Accops products.
- Knowledge in solution designing/ Solution architecture.
- Customer interactions at management level.
- Knowledge of windows server/windows
- 10/RDS license.
- Prior experience in drafting RFP and understanding about process in RFP and GEM portal
- Implementation of one or more of products mentioned in Technical skill requirement.
Job Title: Senior Cloud Engineer – L3 (Bangalore)
Major skills required: Horizon on cloud with Azure
Location: Bangalore/Remote
Primary Skill Set & Experience:
- Minimum 8 years of overall experience in IT Infrastructure.
- Proven experience of 5+ years with VMware Enterprise Products.
- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.
Job Description:
We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.
This is a full-time permanent position.
Key Responsibilities:
- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.
- Demonstrate expertise in Microsoft Azure administration.
- Showcase proficiency in Amazon administration.
- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
- Hold Microsoft MCSA certification.
- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.
- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.
- Design and engineer high-availability architectures in VMware DRS cluster environments.
- Resolve user-level issues related to connection servers.
- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.
- Conduct root cause analysis to identify and address underlying issues.
- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.
- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.
- Show proficiency in Windows Server Administration and troubleshooting.
- Possess hands-on skills in Hyperconverged hardware infrastructure.
- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.
- ITIL Certification (v2 or v3) would be advantageous.
- Willingness to work in US/UK shifts.
- Familiarity with ticketing tools.
Qualifications:
- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).
Secondary Skills:
- Fluent in English (verbal and written communication).
- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.
- Ability to achieve the highest level of customer satisfaction.
- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.
- Documentation skills and preparation of SOPs.
- Self-motivated and results-oriented.
- Train L1 and other support team members.
- Demonstrated positive and proactive approach.
- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.
Key Requirements:
· Providing technical support to sales team and ensure their success
· Should be able to prepare the technical BOM, RFPs/ RFQs depending on the exact need of the customer
· Be comfortable engaging at all levels within customers and OEM organizations
· Translate customer requirements and IT strategies into deliverable solutions and transformation plan
· Architect solutions to meet the unique requirements of Shro emerging customers and deliver proof of concepts (POCs) and pilot implementations for HCI, Storage Solution, Backup solutions, and virtualization solutions portfolio
· Learn new technologies and apply these concepts to customer needs
· Define value propositions, positioning and differentiation to competitor’s solutions in addressing customer pain points.
· Define and drive a programmatic pre-sales consulting engagement approach into target accounts and territories.
· Complete the technical requirement for request for information (RFI) and request for proposal (RFP)
· Support and develop existing customer and partner relationships and skills
· Excellent communication and presentation skills over phone, email, webcast, video and public conference.
· Should have extreme passion for Technology
· Should be a quick learner & should have the ability to adapt new technical skills
Experience & Technical Skills
· More than 5 years’ experience in pre-sales capacity, consultant role with customer focus, or equivalent experience
· Excellent communication and presentation skills over phone, email, webcast, video and public conference
· Strong technical knowledge in HPE HCI Solution, Virtualization Technologies VMware, Hyper-V, Strong technical knowledge in Storage Management System of HPE, NetAPP,
· Experience with Backup Technology Tape Based & Disk Based solutions
· Experience with designing Backup Application Software like Veritas, Symantec, Commvault
· Hands-On experience of Hypervisors like VMware & HyperV. Backup tools like Veritas & CommVault;
· Hands on experience of HPE Server & Storage product line.
· Experience of configuration tool like HPE OCA tool
Technical Certification
· HPE Server Storage ASE, MASE Certification
· VMware Certified Professional
· Certifications – in Virtualization, Backup solution, Servers & Storage Consolidation
1. Experience Requirements
Essential
· 10+ years of experience of Maintaining and Managing a Window Infrastructure environment
· 10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation
· 8+ years of experience of Exchange Server
· 5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.
· 5+ Previous experience within an Infrastructure Management role.
Desirable
· Exposure to virtualisation technologies VMWare and HyperV
· Exposure to virtualisation technologies such as Citrix
2. Knowledge Requirements
Essential
· 10+ years of knowledge of Windows Server 2012 and above.
· 10+ years of knowledge of Active Directory and Group Policy
· 8+ years of knowledge of MS exchange 2013 and above
· 5+ years of knowledge of HLD/LLD design exposure
· 5+ years of knowledge of AWS, Azure Administration
Desirable
· Knowledge of Citrix thin client & digital workspace.
· Knowledge of System Centre suite applications.
· Knowledge of patch management solution
3. Skill and Competency Requirements
Essential
· 5+ years administration of maintaining an enterprise windows environment
· 5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.
· 5+ years of experience of automation techniques/tools using Powershell.
· Strong interpersonal and communication skills (Oral & Written).
· Ability to work independently in a team.
· Good adaptability and flexibility.
· Confidence and decision making.
Desirable
· Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.
WHO WILL LOVE THIS JOB?
• Attracted to creativity, innovation, and eagerness to learn
• Alignment to a fast-paced organization and its short-term and long-term goals
• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels
• Strong value system and sense of ethics • Absolute dedication to premium quality
• Want to build strong core product team capable of developing solutions for complex, industry-first problems.
• Build balance of experience, knowledge, and new learnings
ROLES AND RESPONSIBILITIES?
• Driving the success of the software engineering team at Datamotive.
• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.
• Build strong development team with focus on building optimized & usable solutions.
• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid cloudsr
• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.
• Assist in building product roadmap.
• Conduct pilot tests to assess the functionality of newly developed programs.
• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.
• Assist customers by giving product demos, conducting POCs, trainings etc.
• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting. • Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds. • Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.
TECHNICAL SKILLS?
• Experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.
• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)
• A strong understanding and experience of designing and developing architecture of complex, distributed systems.
• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.
• Experience of building and leading strong development teams with systems product development background
• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.
• Should be a computer science graduate with strong fundamentals & problem-solving abilities.
• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable
Experience with Microsoft Exchange Server and Office365.
Working experience in VMWare/Hyper-V.
Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding
Sound understanding of DNS, DHCP, Active Directory servers.
Excellent troubleshooting and analytical skills.
Hands-on experience on Backups
Desktop troubleshooting experience
hands-on experience on Firewalls.
POSITION SUMMARY:
We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.
EXPERIENCE
7- 9+ Years – Software Engineer III
PRIMARY RESPONSIBILITIES:
-
Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.
-
Work closely with the customers and understand the requirements and get it done on timelines.
-
Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.
-
Work closely with the Team and complete the deliverables on-time
-
Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.
-
Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.
-
Drive automation efforts for the configuration and maintainability of the public/private Cloud.
-
Lead product selection for replacement or new technologies
-
Address user tickets in a timely manner for the covered services
-
Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.
-
Migration and consolidations of infrastructure
-
Design and implement major service and infrastructure components.
-
Research, investigate and define new areas of technology to enhance existing service or new service directions.
-
Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.
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Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.
-
Ability to take ownership on activities and new initiatives.
-
Infra Global Support from India towards product Development teams.
-
On-call support on a rotational basis for a global turn-around time-zones
-
Vendor Management for all latest hardware and software evaluations keep the system up-to-date.
KNOWLEDGE, SKILLS AND ABILITIES:
-
Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.
-
Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations
-
IaaS- Infrastructure as a service, Metal as service, Platform service
-
Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies
-
Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)
-
DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms
-
Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment
-
Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.
-
Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect
-
Networking Skills – Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)
-
Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)
-
Experience with Red Hat Ceph storage.
-
A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies
-
SME - subject matter expert for all cutting-edge technologies
-
Data center architect professional & Storage Expert level Certified professional experience .
-
A solid understanding of high availability systems, redundant networking and multipathing solutions
-
Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.
-
A Working experience in Object – Block – File storage Technologies
-
Experience in Backup Technologies and backup administration.
-
Dell/HP/Cisco UCS server’s administration is an additional advantage.
-
Ability to quickly learn and adopt new technologies.
-
A very very story experience and exposure towards open-source flatforms.
-
A working experience on monitoring tools Zabbix, nagios , Datadog etc ..
-
A working experience on and BareMetal services and OS administration.
-
A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.
-
A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)
-
A working experience with systems engineering and Linux /Unix administration
-
A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL
-
A working experience with automation/configuration management using either Puppet, Chef or an equivalent
-
A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories
-
Experience in Build system process and Code-inspect and delivery methodologies.
-
Knowledge on creating Operational Dashboards and execution lane.
-
Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services
-
SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
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Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.
-
Experience in handling On-call Support and hierarchy process.
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Knowledge on scale-out and scale-in architecture.
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Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.
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Knowledge on Agile and Scrum principles
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Working experience with ServiceNow
-
Knowledge sharing, transition experience and self-learning Behavioral.
● Share knowledge and understanding.
● Help to develop the individual’s technical skills, which is a prerequisite for
growth.
● Share effective and efficient techniques for Zen learners.
● Facilitate career development through guidance and advice for Zen Learners.
● Creates technical training programs according to requirements.
● Creating individual real-time projects and involving learners to do hands-on.
● Taking ownership of learners' progress and maintaining the individual
performance report.
● Should be able to handle live & 1:1 sessions.
● Should be able to take ownership and dedicated support towards achieving the
mutual goal.
● Detecting common skills shortages and creating a training plan to address these.
● Scheduling follow-ups to gauge your students' progress.
● Prepares training materials and sessions, in groups or individually.
● Reports data on completed courses, issues, and absences.
● Determines overall effectiveness of programs and training by listening to feedback
and making improvements as necessary.
● Maintains technical knowledge by attending educational workshops and reviewing
publications.
● Able to provide reports wherever needed.
● Providing various weekly assignments, and tasks to learners and evaluating them
regularly.
● Personal attention to Non-Tech background learners and motivating them to
succeed in the tech field.
● Connecting with all industry experts (externals) conducting monthly meets and
making sure all the classes happen as per GUVI'S syllabus and norms
● Provide for two-way communication.
● Able to learn new technologies.
Qualifications & Skills:
● Min 1 to 3+ years of experience in relevance.
● Programming and Logic Building Skills
● Developing new test scripts for the application
● Advanced knowledge of programming languages such as Python and Java, and
writing code and scripts.
● Base knowledge with cloud platforms such as AWS, Azure, etc
● Building CI/CD pipelines and integrating automation scripts into CI tools.
● Base understanding of Dockers, Containers, etc
● Hands-on experience in integrating scripts in tools like Jenkins, VMWare, Ansible,
etc
● Understanding the business requirements, application, and its components.
● Ability to learn new technologies and implement them as per need of training
flow.
● Involved in knowledge transfer to the newly recruited personnel.
● Ability to install and configure software, gather test-stage data, and perform
debugging and Summary reports.
● Knowledge of Agile methodologies.
● Clear knowledge of code versioning tools(Git, Github).
● Advanced experience with cloud platforms such as AWS, Azure, etc[***]
● Certified on AWS Foundation/Associate/Professional/Speciality[***]
● Prior experience as mentor/trainer[***]
Note: *** will have added advantage
Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?
Then, we are the right choice for you.
We are seeking a results-oriented Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers.
To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.
Desired roles & responsibilities:
- Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
- Excellent understanding of Networking & Firewalling concepts.
- Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
- Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
- Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
- Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
- Administration knowledge on Anti-Virus Management
- Firmware up-gradation and tuning, hardening the servers.
- Manage local hardware inventories.
- Assist network architects with the design of network models whenever needed.
- Good hands-on experience on SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
- Applying operating system updates, patches, and configuration changes.
- Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
- Windows Server environment administration and support.
IT Administrator Requirements:
- Bachelor's degree in computer science, information technology, information systems, or similar.
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
- Extensive experience with IT systems, networks, and related technologies.
- Good knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.
- Good interpersonal and communication skills.
This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.
Primary Responsibilities
- Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
- Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
- Ensure security patching and system hardening are maintained to meet integrity and availability requirements
- Maintain system resource optimization based on analysis of hosted systems
- Draft and review information security policies, standards, and procedures.
- Complete risk and vulnerability assessment at the network, system, and application level.
- Complete regular situational awareness reports and daily monitoring
Desired Certifications / Training:
- VMware VCP or higher
- System Admin / Data Center Admin Training
EDUCATION & EXPERIENCE:
- Requires BE
- 1.5 + – 7 years of prior relevant experience
Target Closure of Hiring
- 12th Dec 2022
Pay Range:
- 4 L to 16 L INR
Remotework
- No
Night Shift
- as per Shift on Roaster
Location
- Mumbai
Job Description:
• Contribute to customer discussions in collecting the requirement
• Engage in internal and customer POC’s to realize the potential solutions envisaged for the customers.
• Design/Develop/Migrate VRA blueprints and VRO workflows; strong hands-on knowledge in vROPS and integrations with application and VMware solutions.
• Develop automation scripts to support the design and implementation of VMware projects.
Qualification:
• Maintain current, high-level technical knowledge of the entire VMware product portfolio and future product direction and In depth level knowledge
• Maintain deep technical and business knowledge of cloud computing and networking applications, industry directions, and trends.
• Experience with REST API and/or Python programming. TypeScript/NodeJS backend experience
• Experience with Kubernetes
• Familiarity with DevOps tools like Ansible, Puppet, Terraform
• End to end experience in Architecture, Design and Development of VMware Cloud Automation suite with good exposure to VMware products and/or Solutions.
• Hands-on experience in automation, coding, debugging and release.
• Sound process knowledge from requirement gathering, implementation, deployment and Support.
• Experience in working with global teams, customers and partners with solid communication skills.
• VMware CMA certification would be a plus
• Academic background in MS/BE/B-Tech/ IT/CS/ECE/EE would be preferred.
Network Administrator
Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?
Then, we are the right choice for you.
We are seeking a results-oriented Sr. Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers.
To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.
Desired roles & responsibilities:
- Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
- Excellent understanding of Networking & Firewalling concepts.
- Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
- Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
- Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
- Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
- Administration knowledge on Anti-Virus Management
- Firmware up-gradation and tuning, hardening the servers.
- Manage local hardware inventories.
- Assist network architects with the design of network models whenever needed.
- Good hands-on experience on Sophos/CyberRom/SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
- Applying operating system updates, patches, and configuration changes.
- Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
- Windows Server environment administration and support.
IT Administrator Requirements:
- Bachelor's degree in computer science, information technology, information systems, or similar.
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
- Extensive experience with IT systems, networks, and related technologies.
- Good knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.
- Good interpersonal and communication skills.
Title: Technical Support L3 - Partner Engagement
Department
Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech
Location: Mumbai
Good To Have Skills
Must Have Skills
Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)
Experience Level
5 - 7 Years (Min 3 yrs)
Continuous night shifts
Excellent Comm skills.
Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)
Rounds of interview:
Recruiter screening
Technical round 1
Manager Round
HR Discussion
Roles:
Administration and maintenance of Virtualization (VMware, Hyper-V)
Administration and maintenance of O365 email service, ADFS, and AD-Connect.
Administration and maintenance of Azure AD services.
Active Directory maintenance & management, clean-up.
Administration and maintenance of DNS, DHCP.
Administration and maintenance of different Backup Solutions.
Responsible for Business continuity and Disaster Recovery Planning.
Antivirus and Patch Management on Multiple Networks. Basic Networking.
support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.
Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,
External Skills And Expertise
Fluent English speaker - written and verbal communication skills - Mandatory.
Service-oriented a team player and self-motivated.
Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.
High attention to detail, with the ability and passion to troubleshoot complex problems.
Global provider of customer experience and technology
Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
- Work on RPO ( Recovery Point Objective ) and failure reports
- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.
A global network of top quality engineers and AI assistant
We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
- Perform network maintenance and system upgrades
- Must be good in Linux platform and basic hardware.
- Provide Level-1/2 support and troubleshooting to resolve issues.
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
- Linux, drafting for email and tickets, basic understanding of vmware is important.
Experience:
- Min 3 year experience
Location:
- Ahmedabad
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Virtualization Engineers
Company Profile: Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions, from past 36 years. As a pioneer IT Service provider, Nucleus carry deep banking domain expertise and experience on latest technological trends. Nucleus’s developed platforms powers the operations of more than 150 institutions in 50 countries, supporting multiple business veritcals, accessible through Mobile and internet channels
Job Description
======================================
Core Virtuazliation Skills
======================================
•VMware ESX Management and Troubleshooting
•Intermediate knowledge of Switching and vlan, NIC Teaming
•Experience in VMware Guests, Templates, P2V, Capacity Planner, VMotion, DRS, etc
•Troubleshooting Hardware and Operating system related issues
•Patch administration and deployment
•VMware ESX /VSphere)support Experience
•VCP certification in atleast one product
•Experience in high level diagnostics & troubleshooting of VMware ESX
•HA engineering for architecture on VMware, DRS cluster environment
•OS / Patch Release management and maintain configuration of Central ESX OS image.
•Experience in performance tuning of VMware servers and Virtual sessions and management of servers resources between virtual machines
•Experience in backup and recovery of Virtual machines and virtual servers
•Experience in P2V, VMotion and VMware virtual center
•Advanced knowledge Server Hardware management (HPE, Lenovo, Fujisu– RAID, Memory and firmware management etc)
•Advance Knowledge In Nutanix Virtualization (Prism Central, Prism Element and AHV management)
•Experience in VMware SRM, vROPS, VRLI
======================================
Additional Skills Required
======================================
•Experience in DataCenter Operation.
•Experience in Linux server management (RedHat, CentOS).
•Experience in Antivirus security products (TrendMicro and Symantec).
•Experience in server Capacity planning and troubleshooting.
•Good Knowledge in ITIL Process management.
•Good Understanding of storage technologies and SAN Switches (SAN, NAS and DAS).
•Good Understanding of Network (Routing, Switching and firewall).
•Basic Skills in Installation configuration of Red Hat Linux and experience managing server using command lines.
Salary Range Max :18.5 LPA.
Location: Bangalore
Experience: 6 yrs plus
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
We are a boutique IT services & solutions firm. Our offering includes custom-configured hardware solutions backed by our managed services. We combine best in class DevOps and IT infrastructure management practices, so customers can have a secure, reliable platform built to scale with their growing requirements at an optimal cost. We provide a global footprint of highly reliable enterprise-class data centres in 200+ locations worldwide, so customers can design and deploy your infrastructure for productivity and innovation. A few of the solutions managed for our clients include Hybrid & Private cloud, cloud storage, back up, disaster recovery, virtual desktop, Data Science platform, SDN, Cloud Migration, Infrastructure as a Services, Managed Cloud Services , Application Hosting , GPU Servers for AI, Big Data and IoT, Media Streaming , Innovation Labs & NPD Infrastructure, eCommerce, Big Data and BI, Security.
What are we looking for?
• MCSA or MCSE certifications (Windows 2012 or higher)
• Must have strong communication skills and the ability to articulate task management, priorities, and issues.
• Technologies: Windows Server 2012/2016/2019, Active Directory design and management, Group Policy customization, WSUS / WDS / MDT design, deployment and operations, Hyper-V/VMWare virtualization, VDI / VDA, MS-Exchange Server, Certificate Authority, etc
• Proven expertise in powershell scripting and automation
• Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
• Capable of handling projects & good in customer communications
• Proactive self-starter, delivery focused, results orientated, team player, high professional standards and work ethic, strong-willed but flexible, and capable of making independent decisions
• Has a passion for innovation and working in a start-up environment with Good communication skills
What will you be doing!
• We are looking for game-changers who are confident to use their talent to make a difference.
• Proven work experience as a Windows System Administrator.
• Strict adherence to the use of the ticketing system for ALL incidents, changes and problems
• Ability to correlate incident trends into problem management and execute permanent fixes.
• Timely generation of customer facing incident reports
• Execute monthly patch management research, reports and implementation on system infrastructure.
• Provide lab simulation and interoperability and compatibility testing for new builds
• Analyse troubleshooting techniques output, diagnose problems remotely
• Must maintain the highest level of industry certification and knowledge.
• Ability to architect, build, maintain, and enhance our current managed service offerings and infrastructure.
Global Cloud Messaging Leader
What you will do:
- Making systems more efficient, more reliable and more secure
- Communicating across internal and external organizations
What you need to have:
- Minimum 12 years of experience
- Experience in IT Infra, IT Ops, Hardware and network connectivity
- Knowledge on VM ware, AWS cloud
- Experience in Monitoring tools
- Working knowledge on Unix /Linux
- Experience in security, network and compliance frameworks
- Hands-on experience with VMware, AWS Cloud/Multi Cloud, infrastructure automation and monitoring tools
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
Database Administrator (DBA)
EDUCATION,EXPERIENCE REQUIRED:
BE/MCA/ B.TECH / BCA
Exp - Min 4 yrs
CTC – Upto 12 LPA
Job Description:
- Installing, Configuring, Managing, Monitoring and troubleshooting SQL Server 2005/2008/2008R2/2012/2014/2016
- Database administration activities like Installation, Configuration, Backup & Recovery, and Database Security.
- Providing availability solutions like Mirroring, Log Shipping, Replication and Always on.
- Database Up gradation and Migration
- Ensure performance monitoring, backup, restore, and security recovery solutions.
- Troubleshooting expertise in SQL server issues under production environment.
- Handling the entire production servers with skills and understanding client's requirement Experience in Database administration activities for DB Security (creating users, roles, and assigning permission to them).
- Automating process by creating jobs, and error reporting using Alerts by SQL Server Agent.
- Backup and Recovery strategy, Database Refreshes.
- Creation and maintenance of Databases, creating Roles and managing user permissions.
- Setting up, trouble shooting and maintenance of production server databases.
- Providing Production support for Database and Applications.
- SQL Server store procedure, functions, View, Index and trigger development.
Job requirement:
- Deep understanding of OS and its management including kernel space management
- Experience with Linux servers in virtualized environments
- Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc.
- Experience in Monitoring tools like Nagios.
- Familiarity with load balancing, firewalls, etc.
- Proficient with network tools such as iptables, Linux IPVS, HA Proxy, etc.
- Experience with virtualization technologies, such as Xen KVM and VMware.
- Ability to build and monitor services on production servers
As a Scala Developer, you are part of the development of the core applications using the Micro Service paradigm. You will join an Agile team, working closely with our product owner, building and delivering a set of Services as part of our order management and fulfilment platform. We deliver value to our business with every release, meaning that you will immediately be able to contribute and make a positive impact.
Our approach to technology is to use the right tool for the job and, through good software engineering practices such as TDD and CI/CD, to build high-quality solutions that are built with a view to maintenance.
Requirements
The Role:
- Build high-quality applications and HTTP based services.
- Work closely with technical and non-technical colleagues to ensure the services we build meet the needs of the business.
- Support development of a good understanding of business requirements and corresponding technical specifications.
- Actively contribute to planning, estimation and implementation of team work.
- Participate in code review and mentoring processes.
- Identify and plan improvements to our services and systems.
- Monitor and support production services and systems.
- Keep up with industry trends and new tools, technologies & development methods with a view to adopting best practices that fit the team and promote adoption more widely.
Relevant Skills & Experience:
The following skills and experience are relevant to the role and we are looking for someone who can hit the ground running in these areas.
- Web service application development in Scala (essential)
- Functional Programming (essential)
- API development and microservice architecture (essential)
- Patterns for building scalable, performant, distributed systems (essential)
- Databases – we use PostgreSQL (essential)
- Common libraries – we use Play, Cats and Slick (essential)
- Strong communication and collaboration skills (essential)
- Performance profiling and analysis of JVM based applications
- Messaging frameworks and patterns
- Testing frameworks and tools
- Docker, virtualisation and cloud computing – we use AWS and Vmware
- Javascript including common frameworks such as React, Angular, etc
- Linux systems administration
- Configuration tooling such as Puppet and Ansible
- Continuous delivery tools and environments
- Agile software delivery
- Troubleshooting and diagnosing complex production issues
Benefits
- Fun, happy and politics-free work culture built on the principles of lean and self organisation.
- Work with large scale systems powering global businesses.
- Competitive salary and benefits.
Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.
To build on our success, we are looking for smart, conscientious software developers who want to work in a friendly, engaging environment and take our platform and products forward. In return, you will have the opportunity to work with the latest technologies, frameworks & methodologies in service development in an environment where we value collaboration and learning opportunities.
Are you the one? Quick self-discovery test:
- Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
- Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
- Compassion for customers: You listen more than you speak. When you do speak, people feel the need to listen.
- Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?
So what are we looking for?
- Experience in On-premises to AWS cloud Migration.
- Linux and Windows servers knowledge .
- Application knowledge like Java, .net, Python, Ruby.
- On-premises to Cloud migration assessment experience as a must .
- Able to provide a detailed migration analysis report and present it to the customer.
- Creative problem-solving skills and superb communication skills.
- Respond to technical queries / requests from team members and customers.
- Ambitious individuals who can work under their own direction towards agreed targets/goals.
- Ability to handle change and be open to it along with good time management and being able to work under stress.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Maintain technical knowledge by attending educational workshops, reviewing publications.
Job Responsibilities:
- Managing initiatives for migration and modernization in AWS cloud environment
- Leads and builds Modernization architecture solution from (on-prem or VMWare) into modern platform (Cloud AWS) through modular design by understanding application components
- Leads and SME in Modernization methodology and can lead the Design thinking workshop, method tailoring as Client environment and Client industry
- The 6 most common application migration strategies below required
- Re-host (Referred to as a “lift and shift.”)
- Re-platform (Referred to as “lift, tinker, and shift.”)
- Re-factor / Re-architect
- Re-purchase
- Retire
- Retain ( Referred to as re-visit.)
- Application migration analysis experience like application compatibility on the cloud, Network, security support on cloud.
Qualifications:
- Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master's degree in engineering from a reputed institute or you should be programming from 12.
- And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too :)
- Architects with 10+ total and 6+ years of experience on Modernization applications and led Architecture initiatives on AWS Modernization.
- Managed and implemented at least 5 engagement modernizing client applications to AWS Cloud and on WebSphere and Java/J2EE or .NET.
- Experience on using DevOps tools during Modernization.
- Complete in-depth experience and knowledge of AWS as a product and its components.
- AWS certification would be preferred.
- Experience in Agile fundamentals and methodology.
It's a Vadodara based IT company
Problem troubleshooting & Solving skills
Hands-on Hyper Converged Infrastructure & Virtualization technology Like: VMWare, RHEV And Nutanix.
Experience in Monitoring tools: Nagios, Icinga etc.
Knowledge of Backup Technologies like Commvault Etc.
Hands-on experience on storage Systems i.e. SAN/NAS, Net Backup- Dell EMC
Knowledge of CIS Security benchmarks.
Expert on UNIX, Shell, Bash Scripting.
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
Hands on experience on VMware vSphere, Horizon, UEM & Appstack
Installation Experience in HCI (VMware vSAN, VxRail, Cisco HyperFlex, Nutanix etc.,)
Knowledge on Networking
experience in supporting customers based on the ticket assignment.
Troubleshooting knowledge on all the above technologies.
Good Learning capabilities and enthusiasm in enabling on new technologies.
MINIMUM QUALIFICATIONS, Roles and responsibilties:
- BS/MS in Computer Engineering or related technology field
- 10+ Years of Experience in Software Development
- Experience in writing code for embedded systems, Proficient in C/C++ coding and intel DPDK
- Understanding of network interface drivers
- Experience with VMware, AWS, MSAzure, Google Cloud Platform.
- Knowledge of micro services and containerization
- Experience in building Networking Security Products
- Knowledge of Networking, TCP/IP Protocol Suite
- Design, code embedded features/solutions for the ShieldX Product
- Design write, extend and troubleshoot datapath code for switching, routing, NAT, TCP and TLS
- Work closely with other development , Product and Test Teams
- BS/MS in Computer Engineering or related technology field
- Excellent communication and Team player skills
- Should be a self-starter and be able to adopt to dynamic fast-paced environment.
- Able to work 40 hours a week
Cloud Platform Developer:
- 8 to 12 years of platform development experience with good knowledge on any virtualized platform (VMware ESXi, Linux KVM, Openstack, AWS, etc)
- Candidate must understand how to instantiate/provision/package VMs on cloud platforms – OVF/OVA, qcow2, etc.
- Strong in Shell and Python scripting; Knowledge of Apache Maven is plus.
- Knowledge of Ansible or Terraform will be useful
- Knowledge of Rift.io / Open source MANO / Restful APIs will be plus
- Good knowledge of Linux OS fundamentals – IPCs (sockets, shared memory, etc), multi-threading, Semaphores, IP routing, etc.
- Experience of working in an agile software development environment is critical
- Exposure to multiple aspect of product lifecycle process including requirement gathering, functional specification, design, development, testing, and maintenance.
at KaiOs Technologies (India) Private Limited
KaiOS is a mobile operating system for smart feature phones that stormed the scene to become the 3rd largest mobile OS globally (2nd in India ahead of iOS). We are on 100M+ devices in 100+ countries. We recently closed a Series B round with Cathay Innovation, Google and TCL.
What we are looking for:
- BE/B-Tech in Computer Science or related discipline
- 3+ years of overall commercial DevOps / infrastructure experience, cross-functional delivery-focused agile environment; previous experience as a software engineer and ability to see into and reason about the internals of an application a major plus
- Extensive experience designing, delivering and operating highly scalable resilient mission-critical backend services serving millions of users; experience operating and evolving multi-regional services a major plus
- Strong engineering skills; proficiency in programming languages
- Experience in Infrastructure-as-code tools, for example Terraform, CloudFormation
- Proven ability to execute on a technical and product roadmap
- Extensive experience with iterative development and delivery
- Extensive experience with observability for operating robust distributed systems – instrumentation, log shipping, alerting, etc.
- Extensive experience with test and deployment automation, CI / CD
- Extensive experience with infrastructure-as-code and tooling, such as Terraform
- Extensive experience with AWS, including services such as ECS, Lambda, DynamoDB, Kinesis, EMR, Redshift, Elasticsearch, RDS, CloudWatch, CloudFront, IAM, etc.
- Strong knowledge of backend and web technology; infrastructure experience with at-scale modern data technology a major plus
- Deep expertise in server-side security concerns and best practices
- Fluency with at least one programming language. We mainly use Golang, Python and JavaScript so far
- Outstanding analytical thinking, problem solving skills and attention to detail
- Excellent verbal and written communication skills
Requirements
Designation: DevOps Engineer
Location: Bangalore OR Hongkong
Experience: 4 to 7 Years
Notice period: 30 days or Less
Company Name - Focus Datatech System Pvt Ltd, Pune
Company Name - Focus Datatech System Pvt Ltd, Pune
Job Description -
OVM AND SERVER TASKS
- Good Understanding about virtualization technology like VMware/OracleVM and Linux administration including installation, configuration, and maintenance.
- Using ITIL best practice that can be incorporated into the operational running of the IT system to include Change/incident/problem/capacity planning.
- NFS file sharing and the Linux automounter.
- Perform installation and configuration of operating systems, applications and storage provisioning.
- Process improvements and makes recommendations in continuous quality improvements.
- Deliver Changes to the UNIX platform by leveraging the change control process communicating and seeking approvals from business owners.
- Working closely with internal development teams, database teams and implementation teams to deliver a new solution.
- Managing the 24*7 Production support.
- Troubleshooting problems related to Apache, Mail, DNS, FTP, MySQL, etc.
- Giving technical support and configure according to the requirement for the Development Team.
- Creation and execution of Shell (Bash) Script to make the work automate and to interact with databases.
- Solving login Problem, handling troubleshooting, installation and many more.
- Configure installation NIS/SAMBA/NFS setup with Active Directory integration and Provide support and Maintenance.