Norwin Technologies
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• Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by Dell Technology best practice documentation. • Excellent troubleshooting skills with proven track record of successful incident management • Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration, as required. • Replication sessions- Troubleshooting if any error encountered on the replication sessions. Establishing replication sessions for new sites. • Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations • Mentor junior staff • Good understanding of the Operating systems (Windows and Linux)
Essential Requirements:
• Specialist skills/ knowledge of VMAX, Powermax, VNXBlock, Unity, Isilon VPLEX and SAN Switches along with support knowledge of SRM along with CISCO, Brocade • Proficiency in hardware, software and/or operating systems environments. • Provide on call support. • Expert certification in relevant technology /product • Presentation and negotiating skills. • Organizational skills.
Experience:
• 5+ years of relevant experience
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• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
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About the company
We are a globally awarded UX & UI design studio trusted by brands like Adobe, Kotak, AU Bank, VMware, Fossil, and many more
We are a team of deep-thinking designers and strategists driven by the impact of design. We believe great design isn't just functional — it's thoughtful, scalable, and emotionally resonant. At Ungrammary, we go beyond crafting interfaces — we design experiences that solve real-world problems and touch millions of users.
Specializing in fintech, healthcare, SaaS, e-commerce, and enterprise tech. We've helped global enterprises and high-growth startups create products that are as intelligent as they are intuitive. With a strong foundation in user experience, user research, and design thinking, we bring clarity to complexity.
If you're ready to be part of a fast-paced, high-impact design team or want to work on world-class products, drop us a line at [email protected] — we’d love to hear from you.
More about us:
- 🏆 iF Design Award 2024, IDA 2022, DNA Paris Design Award 2022, MUSE Creative Gold Award 2021
- Ranked among the Top 20 Global UX Agencies by Clutch
- 70+ brands served across 10+ countries.
- 100+ million user interactions impacted.
- Trusted by global brands like Adobe, Kotak Mahindra Bank, Adani Capital, AU Bank, VMware, Fossil, Brooks, and more.
- Designed products across 15+ industries including fintech, healthcare, SaaS, and e-commerce
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