Sr System Administrator

Location : Mumbai

Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

• Zero to 2 years experience in Linux Operating System.
• Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
• An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

• Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
• Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
• Proactively monitoring system performance and capacity planning.
• Providing technical support to customers for Applications, Operating systems, and networking.
• Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
• Fault finding, analysis and logging information for reporting of performance exceptions.
• Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

• Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
• He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
• You should possess excellent communication skills .
• Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.

• Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and on-site support.
• User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
• System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
• Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
• Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
• Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
• Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.

About Nerve Solutions

Nerve Solutions is a team of engineers building products for real-time risk management and surveillance in financial markets. Our solutions enable market participants to identify, monitor, and quantify risks and anomalies in live markets, allowing them to take corrective action at sub-second speeds.

We also develop products for automated trading and have become a trusted technology partner to some of the largest financial services organizations in the region.

About the Role

We are looking for a proactive and detail-oriented IT & Information Security Engineer to manage and maintain the organization's IT infrastructure while ensuring the security, availability, and reliability of our systems. The role involves providing technical support, administering hardware and software, strengthening cybersecurity practices, monitoring network activities, and implementing security controls to safeguard organizational assets.

The ideal candidate should have strong infrastructure knowledge, a security-first mindset, and the ability to troubleshoot technical issues while continuously improving the organization's IT environment.

Roles & Responsibilities

• Manage and maintain the organization's IT infrastructure, including hardware, software, servers, and network systems.
• Provide technical support to employees by troubleshooting hardware, software, network, and system-related issues.
• Configure, deploy, and maintain desktops, laptops, peripherals, printers, and other IT equipment.
• Set up user accounts, systems, and required software for new employees and support onboarding activities.
• Monitor network performance and employee network activities to ensure system security and compliance.
• Implement and maintain endpoint security solutions, antivirus tools, firewalls, and access control mechanisms.
• Perform regular system updates, security patching, vulnerability assessments, and preventive maintenance.
• Identify infrastructure risks and recommend security enhancements to minimize vulnerabilities.
• Maintain documentation for IT assets, software licenses, network configurations, security policies, and system inventories.
• Assist in implementing information security best practices, security audits, and compliance initiatives.
• Coordinate with internal teams to ensure IT services effectively support business operations.
• Stay updated with the latest cybersecurity threats, technologies, and industry best practices.

Required Skills

• 2–4 years of experience in IT Infrastructure, System Administration, or Information Security.
• Strong knowledge of Windows operating systems, networking, servers, and IT infrastructure.
• Experience troubleshooting hardware, software, network, and user-related issues.
• Knowledge of network security, endpoint protection, firewalls, VPNs, and vulnerability management.
• Experience with Active Directory, user access management, and system administration.
• Familiarity with Microsoft 365 administration is an added advantage.
• Understanding of backup, disaster recovery, and IT asset management.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication and documentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Certifications such as CompTIA A+, Network+, Security+, Microsoft, CCNA, or equivalent will be an added advantage.