29+ Microsoft Windows Jobs in India

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc.
• Utilize the ticketing and live chat support systems to ensure prompt and effective resolution of customer queries.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing and chat systems.
• Investigate and understand user issues using effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary and guide users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• The position requires approximately 9 hours of work per weekday.
• Opportunity for long-term growth and additional responsibilities within the organization.

Hiring Process

1. Resume Fitment:

Begin your journey with us by submitting your resume and a cover letter. Your cover letter should highlight your relevant experience and explain why you're the ideal candidate for the Software Support Analyst role. We use an advanced Application Tracking System (ATS) to ensure your skills and experience are aligned with our requirements. Only the most suitable candidates will be shortlisted for the next stage.

2. Phone Screening:

If your profile resonates with our needs, you'll be invited to a phone screening. This is a great opportunity for us to learn more about you and for you to ask preliminary questions about the role and our company. We'll discuss your communication skills, technical understanding, and other essentials like availability and salary expectations.

3. Virtual Interview-1 with InEvolution:

Following a successful phone screen, you'll proceed to a virtual interview with our InEvolution team. This interview is crucial for assessing your fit within our company culture, as well as your communication and problem-solving skills. We'll delve deeper into your technical expertise and experience, involving key stakeholders to gain a comprehensive view of your potential in our team.

4. Written Assessment:

Showcase your technical prowess and customer service skills with our written assessment. Designed to mirror real-life challenges, this assessment is your chance to demonstrate how you would handle situations you’re likely to encounter in the role. The assessment is timed to ensure authenticity and effectiveness.

5. Virtual Interview-2: Technical Round with Client:

Excel in the written assessment, and you'll find yourself in our technical round. This is where your technical skills will be thoroughly evaluated through practical problem-solving tasks and technical queries. It’s your opportunity to impress us with your practical knowledge and application in a customer support context.

6. Offer:

The final stage! If you've shone through the interviews and assessments, we'll extend an offer to join our team. This includes a comprehensive onboarding process where you'll be acquainted with our company policies, tools, and the specifics of your role. We ensure you're well-prepared to start your journey with InEvolution.

Job Title - Sr. Administrator, IT Infrastructure Storage

Job Duties -

• Administer IT storage recovery and backup systems. Perform complex provisioning, advanced maintenance, data replication, disaster recovery, data migration, and documentation.
• Participate in ongoing maintenance, utilization, availability, and security of storage infrastructure.
• Perform IT implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
• Analyze and work to improve the quality of services offered by IT. Participate in ongoing technology evaluations to keep up with technology trends and industry standards.
• Be able to script in Perl or Python and perform capacity planning and growth projections.
• Resolve complex IT issues as pertain to the environment and keep abreast on storage & backup technology.
• Experience working with ISILON Storage is a must-have skill.
• Good to have experience in ransomware, anomaly detection, airgap and vaulting technologies.

Education and Experience Requirements -

The position requires a Bachelor’s degree in

Computer Science, Computer Engineering or related field plus 5 years of post-

baccalaureate progressive experience in IT storage environments.

Skills Requirements- Experience must include:

• Expertise in Linux and Windows – Good to have Cloud knowledge
• Utilizing OS-enabled tools for data copy like rsync, robocopy and other tools
• Setting up NFS, SMB, snapshots, replication, SnapMirror, and SyncIQ
• Experience in NAS storage technologies like Netapp, Power scale, Isilon, Qumulo and Weka
• Dell EMC Insight IQ, DataIQ and ESRS, Netapp tools (OCUM/AIUM)
• Rubrik, Cohesity, Veeam and other comparable backup technologies
• Good to have Monitoring and Alerting like Prometheus, SolarWinds, telegraph and Grafana

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.

Qualifications: Any graduate

Experience: 2+ yrs

Roles & Responsibilities:

• Windows /Linux OS Administration ( Certification will be added value).

• Trouble shooting knowledge

• AD knowledge.

• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).

• Good communication skill

• Team work

• Remote management idea

• 24x7 Support

Experience in Virtualisation (Vmware & hYperv)

• Tickets and ITSM process idea.

Location: Rabale, Navi Mumbai

Working Timing: 24*7 rotational shifts

Employment Mode: Contract to hire (Full time opportunity)

Joining Period: Immediate to max 15 days

Thank You & Regards,

Shraddha Kamble

HR Recruiter

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

Position Summary

Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.

Job Description

• Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
• Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
• Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
• Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
• Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
• Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
• Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
• Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
• Drive clients meetings & communication during reviews

Requirement:

• Degree in computer science or a similar field.
• At least 2 year of experience in the field of cloud computing.
• Experience with CI/CD systems.
• Strong in Cloud services
• Exposure to AWS/GCP and other cloud-based infrastructure platforms
• Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
• Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
• Proficient in the use and administration of all versions of MS Windows Server
• Experience with Linux and Windows system administration and web server configuration and monitoring
• Solid programming skills in Python, Java, Perl
• Good understanding of software design principles and best practices
• Good knowledge of REST APIs
• Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
• Experience with Docker, Kubernetes, and Helm charts
• Hands on experience in Ansible and Git repositories
• Knowledge in Maven / Gradle
• Azure, AWS, and GCP certifications are preferred.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.

Job Description :

JD

Responsibilities:

• Design and development applications using C/C++/ VC++ (Windows /Linux), Embedded C
• Experience in UI development using C/C++/ VC++ related technologies (Eg: MFC, Xlib, Motif)
• Experience & knowledge in Software Development Life Cycle (SDLC)
• Technical communication with internal and external stake holders.
• Experience in design and development of software applications and frameworks.
• Experience in developing Windows /Linux based desktop applications using C++
• Good knowledge in Object-Oriented concepts
• Unit testing experience using CPP Unit, Google test or similar
• Excellent analytical, problem solving and debugging skills

Key Skills:

• Well versed in Git Repositories
• Good knowledge on Linux and Networking concepts

Personal Attributes

• Good team player
• Demonstrated leadership and personnel management skills.
• Good understanding of the organization’s goals and objectives.
• Strong interpersonal, written, and oral communication skills.
• Highly self-motivated and directed.
• Keen attention to detail.

JD mentioned below:

• Hands on Experience with Microsoft Power Automate Flows & Desktop versions. Experience in developing and delivering MS365 solutions based on Microsoft and Cloud best practices.
• Modelling and developing out robotic processes using Microsoft Power Automate and Azure Form Recognizer during the project development stage.
• Experience in Azure Form Recogniser
• Hands-on experience in developing, improving, and supporting RPA programs with data integrity standards.
• Proficiency in one or more system level programming languages (C#, Java, Python, Angular 12 etc.) and a willingness to learn new languages.
• Understanding data structures and follows coding best practices, e.g. naming conventions, error handling, logging, and commenting.
• Good knowledge on end to end automation analysis and feasibility.
• Ability to perform feasibility of automating business processes.
• Ability to solve a problem using critical thinking, including assessment of existing process to determine feasibility of Automation and the ability to break down business problems into logical tasks .
• Ability to perform code readability to understand how the code is implemented and documented ability to understand the dependencies for the code to run.

 Preferred Skills:

• Microsoft Power Automate certification will be an added advantage.
• Must be able to perform administration of Power Automate in Admin Centre .
• Must have hands-on experience and troubleshooting knowledge in Power Automate. Functional knowledge of Agile development and RPA development lifecycle management principles.
• Hands-on at least one other RPA Tools Blue Prism, Automation Anywhere, Ui Path etc..
• Must be able to communicate and work effectively in a multi-cultural environment.
• Must be capable of taking initiative, with a firm understanding of the final goal to be achieved.
• Must be an excellent team player possesses strong problem-solving and analytical skills.
• Able to handle confidential and sensitive company information

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Responsibilities :

- Develop server side applications in C++

- Contribute in analysis based on requirements. Analysis can be in the form of research and producing Proof of Concepts.

- Produce documents and specifications wherever required.

- Work collaboratively with other developers and QA engineers to deliver the solutions.

Able to communicate with international clients without any communication hindrances.

- Own client on-boarding process including software installation, hardware configuration, client specific customization, and testing.

- Provide support in troubleshooting and solving technical errors to all our clients at various locations.

- Able to work independently and in a team and should have a can-do attitude.
Any US accent certification.

Excellent verbal/written english communication skills. (US accent preferred)

- Familiarity with computer technology specially in Windows OS.

Designation: Head of Human Resource

Location: Indore (M. P.)

Role: Full time WFO

Job Summary:

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Responsibilities:

1. Recruits, interviews, hires, and trains new staff in the department.
2. Oversees the daily workflow of the department.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Provides constructive and timely performance evaluations.
5. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

1. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
5. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
6. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
8. Develops and implements departmental budget.
9. Facilitates professional development, training, and certification activities for HR staff.
10. Performs other duties as required.

Required Skills/Abilities:

1. Excellent verbal and written communication skills.
2. Excellent interpersonal and negotiation skills.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Excellent organizational skills and attention to detail.
5. Excellent time management skills with a proven ability to meet deadlines.
6. Strong analytical and problem-solving skills.
7. Strong supervisory and leadership skills.
8. Ability to adapt to the needs of the organization and employees.
9. Ability to prioritize tasks and to delegate them when appropriate
10. Thorough knowledge of employment-related laws and regulations.
11. Proficient with Microsoft Office Suite or related software.
12. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and Experience:

1. Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
2. At least five years of human resource management experience required.

Responsibilities : 

• Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
•  Configuration, Troubleshooting and assisting setup of backup Environment.
• Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
• First and second level troubleshooting of the backup and restore issues
• Update & Maintain Pertinent technical and Operational Documentation
• Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
• Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
• Working with tape library teams on tape management
• Installation and configuration of backup software on servers and clients.
• Checking the failed backups for the day and rerunning them to meet SLA
• Setting up or Assisting in LAB/Dev machine needs for test purpose etc
• Requesting tapes from offsite location to facilitate restore
• Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
• Work on RPO ( Recovery Point Objective ) and failure reports
• Backup policies and storage media management
• Daily operational checklists
• Notifications to a Group of Users or IT Admins mailing list
• Work on Change management windows
• Generate multiple reports and metrics as required for operations and planning
• Strive for improvement in operational and business value.

Primary Duties

• Build a broad knowledge across various systems and processes via knowledge transfer and capture any missing information on the wiki

• Gather software requirements by talking to various stakeholders and document them

• Implement software solutions after discussing the requirements and taking direction from the Technical lead and talking to other colleagues within and outside the team

• Provide necessary effort and time estimates for tasks to aid scheduling and prioritization

• Provide necessary 3rd line support to the Operations teams including software fixes as needed

• Work on any BAU development activity including on-boarding new data sets and delivering new markets into the system

• Work with external vendors from time to time to gather necessary requirements for new data or changes to existing data specifications

• Maintain pro-active communication with relevant stakeholders and keep them updated on progress

General

• Any other duties commensurate with the post holder’s position and seniority; and
• All employees should understand that it is their personal responsibility to comply with all organisational, statutory and regulatory policies and procedures.

Experience, Knowledge & Skills

Essential

• 4+ years’ experience of programming in Java.
• 4+ years’ experience working with SQL including complex queries, stored procedures, views, database design and solid understanding of database concepts (preferably SQL Server)
• Experience of both Linux and Windows environments, scripting and tools
• Willing to carry out operational data tasks alongside developing new solutions
• Well organised with the ability to prioritise and manage multiple streams of work
• Excellent communication skills

Beneficial

• Experience working with Cloud environments (preferably AWS)
• Experience in handling financial data sets and familiarity with financial instruments (equities, futures, FX)
• Experience working with data pipelines and building ETL solutions
• Experience working with tools like Flink, Kafka and Tableau

Educational & Professional Qualifications

• Educated to degree (or equivalent) level or higher.
• A degree with mathematical and computing content (e.g. Computer Science, Maths, Physics)

• Creating C#.NET windows Desktop (WPF) applications to meet project specifications
• Must have experience in windows UI
• Co-ordinating design, development, testing, debugging and implementation of .NET projects
• Database Interaction (MongoDB Server)
• Looking for professional who have experience with C#
• .Net, web Api & knowledge of web-based framework will be preferred.
• Good understanding on requirements gathering and detail orientation.
• Strong understanding on UI best practice and usability concepts.
• Hands on experience on user control and custom controls.

Mandatory Key Skills: C# , windows UI, Windows application development (WPF), strong windows UI development skills with usability understanding.

Required Experience, Skills and Qualifications

• 1+ years of experience using C#, windows UI
• Experience with Custom Windows UI component library will be preferred.
• Candidate with knowledge of, web-based framework will be preferred (plus point)
• Implementation of typical User-Interface module and business logic component in the project using C#
• Good communication skills are needed.

Keypoints to be noted:

Must have knowledge/experience of below:

C#

• Background worker and task(for running any process/task backend without interruoting/hanging UI)
• Utilize common/globalmethods
• Async/sync methods

WPF

• Create custom/user control(MUST)

Job Summary:-

• Must have experience of Windows Application Development
• Must have good understanding of C#.NET, Win forms , API integration and development.
• Excellent Microsoft.NET technical issue diagnosis and problem solving skills.
• Strong in database (SQL Server / MySQL / SqLite ) skills
• Strong in Coding Skills and unit testing
• Good Team Player

Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are

developing an AI platform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.

Graphene was founded by Corporate leaders from Microsoft and P&G and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.

Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.

  Cloud Systems Administrator position responsibilities includes:

• Configure and fine tune cloud infrastructure
• Install and configure virtual cloud
• Support cloud servers including security configurations, patching, and
• Establish Virtual Private Networks (VPNs) to customer
• Develop scripts for automating client/server
• Monitoring, automating processes & recovery
• SQL server and noSQL dB configuration, maintenance and administration
• Network admin and configuration

• Engineering degree in Computer Science or equivalent
• Minimum of 4 years with Linux/Windows server administration
• Proficient with MS SQL Server administration, Cosmos DB
• Experience with supporting application and database servers
• Strong experience with IIS, other web servers
• Strong experience with Security – Identity, Access Control and Data Protection
• Strong experience with Microsoft Azure
• DevOps skills – Automated build and release management experience
• Resource and Cost Optimization

• Experience with Docker and Kubernetes. Certifications like CKAD a plus
• Certification on Azure Administration (AZ – 104) a plus

• Should have the passion to work for the organization thereby growing with the
• A good team player as well as be able to contribute individually as and when
• Should be able to mentor juniors if any need
• Should be able to learn any new technology if the project
• Leadership Capability, Self-motivated, highly collaborative, working through uncertainties and unknowns, Exceptional analytical and problem-solving skills, Getting things done, Continuous learning

• 5+yrs with WINDOWS DRIVER DEVELOPMENT in is MUST

• Hands on EXP in C++ Programming is MUST

• Understanding of FIRMWARE and HARDWARE DESIGN principles.

• EXP in LAPTOP and DESKTOP domain

• Hands on EXP in JENKIN and GITHUB

• EXP or understanding of FIRMWARE DESIGN TOOLS and LANGUAGES.

Mandatory Skills 

• Good programming skills using C++ on windows

• Work exp in using Boost Library, Multi-threading, data Structures

• Good understanding of kernel level API's in Lwindows

• Scripting knowledge – Shel Scripting, Perl, Python 
Job Description

Proven C++ developer(Design Patterns, Multi-Threading, Data Structures, File Systems etc. ) on windows

• Hands-on experience in API design and development

• Good exposure to CMake based builds and PERL scripting

• Proven Object Oriented designer and implementer with strong understanding of software architecture leveraging UML and design patterns.

• Good understanding of Agile Scrum practices

• Excellent communication skills.

• Expertise in static and dynamic analysis

• Packaging/recompilation of RabbitMQ, buildpacks (basic knowledge on dockers)

• Work experience in CI / CD "

You will work on:

You will be working on our client’s massive scale Infrastructure and CloudOps requirements. You will be directly working on the customer's cloud environment and managing their product infra life cycle.

What you will do (Responsibilities):

Understand how the product works and how it is used by the customers

Day-to-day operational support of product infrastructure on all three major public cloud services

Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills

Create and manage processes for the secure operation of customer cloud environments

System (Windows, Linux, and SQL Databases) and Network administrations

Use incident management tools used in incident analysis and troubleshooting. Identify, escalate, and communicate issues in a timely manner.

Contribute to building a knowledge base centered on known incidents/defects, Frequently Asked Questions, resolved issues, applying lessons learned and previous resolutions to new incidents.

Build hosting environments for clients all over the world

Collaborate with product managers and engineers to ensure that critical and time-sensitive projects run smoothly and achieve the business outcome

On-call responsibilities to respond to emergency situations and scheduled maintenance

Contribute to and maintain documentation for systems, processes, procedures, and infrastructure configuration.

What you bring (Skills):

Minimum 2 years of relevant experience in cloudops (mainly into MS Azure), infrastructure management, and support

Strong Windows Systems, SQL Database, and Network administration skills

Strong understanding of cloud applications, concepts, and the storage, compute, and networking components

Readiness to work in 24x7 rotational shift model

Scripting in PowerShell, Linux shell, Python or C#

Proactive and self-motivated, committed to achieving deadlines, meeting SLAs, and producing results

Excellent customer service and people skills. Excellent analytical, written, and oral communication and relationship building skills

Ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix a customer’s problem

Great if you know (Skills):

AzureOps:

Comfortable using TFS (Team Foundation Server) and Azure DevOps workflows

Comfortable with Visual Studio and SQL Server Data Tools

Exposure to deployment using Azure cloud console and ARM templates

Experience in handling Azure AD & RBAC related activities will be a plus

Comfortable with basic DevOps concepts like CI/CD, and Infra-automation

Advantage Cognologix:

A higher degree of autonomy, startup culture & small teams

Opportunities to become an expert in emerging technologies

Remote working options for the right maturity level

Competitive salary & family benefits

Performance-based career advancement

About Cognologix:

Cognologix helps companies disrupt by reimagining their business models and innovate like a Startup. We are at the forefront of digital disruption and take a business-first approach to help meet our client’s strategic goals.

We are DevOps focused organization helping our clients focus on their core product activities by handling all aspects of their infrastructure, integration and delivery.

Benefits Working With Us:

• Health & Wellbeing
• Learn & Grow
• Evangelize 
• Celebrate Achievements
• Financial Wellbeing
• Medical and Accidental cover.
• Flexible Working Hours.
• Sports Club & much more.