Data Protection

Job Title : Backup & Replication Administrator – L1

Location : Manesar, Gurgaon

Experience : 3+ Years

Number of Positions : 1

Work Mode : Work from Office (5 Days a Week)

Shift : 24×7 Rotational Support

Role Overview :

We are looking for an experienced Backup & Replication Administrator – L1 to manage day-to-day backup operations, monitor backup infrastructure, troubleshoot backup failures, and support data recovery across enterprise IT environments. The ideal candidate must have strong hands-on experience with Commvault, along with a sound understanding of backup policies, scheduling, retention management, replication, and disaster recovery operations.

The role requires proactive monitoring, timely incident resolution, adherence to SLAs, and coordination with storage, network, and infrastructure teams to ensure reliable data protection and business continuity.

Mandatory Skils :

Commvault, Backup Administration, Backup & Restore Operations, Backup Scheduling and Retention Management, Windows, Linux/UNIX, Backup Monitoring and Troubleshooting, Replication, Snapshot Management, Incident Management.

Key Responsibilities :

• Monitor and manage enterprise backup operations using Commvault (mandatory); knowledge of Veritas NetBackup is an added advantage.
• Configure and maintain backup policies, schedules, retention periods, and backup configurations.
• Perform daily monitoring of backup jobs and troubleshoot failures within defined SLA timelines.
• Execute backup and restore operations across Windows and Linux/UNIX environments.
• Configure backup clients, agents, and associated services.
• Support snapshot-based backups for physical and virtual environments.
• Assist with Kubernetes backup operations and S3-compatible object storage integrations.
• Conduct routine health checks and proactively monitor backup infrastructure performance.
• Apply approved patches and updates to backup systems while ensuring compatibility and operational stability.
• Perform log analysis, troubleshoot backup and recovery issues, and assist with root cause analysis (RCA).
• Maintain backup documentation, Standard Operating Procedures (SOPs), and configuration records.
• Assist in disaster recovery (DR) drills, replication validation, and recovery testing.
• Coordinate with storage, network, server, and infrastructure teams to resolve technical issues.
• Prepare and share daily/weekly backup reports covering job status, failures, performance, and capacity.
• Manage incidents and service requests through ITSM tools, following established processes and escalation procedures.
• Participate in 24×7 rotational shifts and on-call support as required.

Required Technical Skills :

• Commvault : Strong hands-on experience in backup administration, monitoring, configuration, and troubleshooting.
• Backup & Recovery : Knowledge of full, incremental, and synthetic full backups, restore procedures, scheduling, and retention management.
• Operating Systems : Experience supporting Windows and Linux/UNIX environments, including RHEL and Ubuntu.
• Commvault Tools : Familiarity with Commvault Command Center and CommCell Console.
• Replication & Snapshots : Understanding of snapshot management, replication, deduplication, and data recovery concepts.
• Storage & Cloud : Basic knowledge of S3-compatible object storage and AWS cloud backup integrations.
• Tape Management : Understanding of tape libraries, media management, and backup storage operations.
• Troubleshooting : Experience in backup failure analysis, log investigation, incident resolution, and basic RCA.
• ITSM Tools : Familiarity with ServiceNow or similar incident and service management platforms.
• Scripting : Basic knowledge of PowerShell or Bash for monitoring and routine automation.

Mandatory Skill : Hands-on experience with Commvault backup administration.

Good to Have : Veritas NetBackup, Kubernetes backup operations, AWS backup integrations, and enterprise disaster recovery exposure.

Educational Qualifications :

• BE/B.Tech/M.Tech/M.Sc./MCA or equivalent qualification in an IT-related discipline.
• Educational background must be in Computer Science, Information Technology, or Electronics.
• Commvault or Veritas NetBackup certifications are preferred.
• ITIL Foundation certification is an added advantage.

Preferred Experience :

• Experience working in enterprise IT infrastructure or data centre environments.
• Exposure to disaster recovery planning, backup replication, and recovery validation.
• Familiarity with remote monitoring tools and infrastructure support processes.
• Experience supporting mission-critical environments with strict availability and data protection requirements.

Key Competencies :

• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work effectively in a 24×7 operational environment.
• Good communication and coordination skills.
• Attention to detail and adherence to documentation standards.
• Proactive approach to incident management and SLA compliance.
• Ability to follow operational procedures and escalate issues appropriately.

Important Job Requirements :

• Work Location : Manesar or Bengaluru, as assigned.
• Work Arrangement : Work from Office, 5 days a week.
• Shift Requirement : Must be comfortable with 24×7 rotational shifts and on-call support.
• Experience : Minimum 3 years of relevant backup administration experience.
• Core Requirement : Candidates must have practical, hands-on experience with Commvault.

Location : Mumbai

Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

• Zero to 2 years experience in Linux Operating System.
• Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
• An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

• Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
• Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
• Proactively monitoring system performance and capacity planning.
• Providing technical support to customers for Applications, Operating systems, and networking.
• Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
• Fault finding, analysis and logging information for reporting of performance exceptions.
• Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

• Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
• He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
• You should possess excellent communication skills .
• Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.