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osition: Team *Leader 

Shift Timing: 10 AM to 7PM 

Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjservices.co.in 

Location: Vijayawada, Andra Pradesh

Language: English & Hindi 

Salary: according to your previous experience and market standards 

We are looking for a result-driven Team Leader to be responsible for monitoring and 

supervising a team of consultants to achieve the organization’s objectives and increase 

sales. You will be responsible for providing guidance, instruction, training, and leadership 

skills to inspire the team to perform at their optimum. You should create a cohesive team 

that works efficiently together to maximize the sales team's potential.

Requirements:

• A bachelor's or associate's degree in marketing, sales, or a related field may be 

advantageous.

• Experience in sales is necessary.

• Strong sales ability, business acumen, and commercial awarenes

As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.

Responsibilities:

• Provide day to day technical and sales engineering support to sales team during presales situations

• Deliver technical presentations, product demos for prospective customers

• Implement and deliver custom demos when necessary for specific prospective customers

• Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals

• Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team

Required Experience:

5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)

Required Skills:

• Excellent English-communication and writing skills

• Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets

• Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls

• Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs

• Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos

Work Environment:

• Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones

• Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for

collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)

• Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools

What/Why/How is Floworks?

Floworks (https://floworks.ai">https://floworks.ai) builds powerful business process tools that simplify business operations for the largest of e-commerce and logistics companies in India.

Floworks was founded by distinguished alums from IIT and BIT, with exemplary backgrounds in business and technology.

Floworks has raised two rounds of funding within just 6 months of existence.We are funded by London based Startup Incubator, Entrepreneur First whose investors include the likes of PayPal Cofounder Peter Thiel and LinkedIn Cofounder Reid Hoffman.

https://en.m.wikipedia.org/wiki/Entrepreneur_First">https://en.m.wikipedia.org/wiki/Entrepreneur_First

Floworks in the press:

1. https://theprint.in/ani-press-releases/entrepreneur-first-announces-investment-in-six-indian-tech-start-ups/896694/

What will be your key responsibilities?

Although it’s an engineering role, you will have significant involvement in product, hiring and business as well. You may expect following key responsibilities:

Engineering: You’ll need to write code – a lot of code. At the end of the day, your most important responsibility is to get your company’s product to market and maximize the number of product experiments that can be run. You’ll make key architectural decisions that will be pillars of the engineering organization for years to come. At the same time, you’ll have to make serious trade-offs to balance speed of execution with quality.

Product: As a founding engineer, you’ll also have a significant amount of ownership over the product direction. You should expect to spend time talking to customers, teasing out use cases, and making prioritization decisions regarding both the short- and long-term roadmap. In many cases, you will be building features in the absence of any formal product requirement document.

Support: You should also expect to spend a fair amount of time in the trenches supporting customers. You’ll probably find yourself engaging with customers in shared Slack channels, WhatsApp groups etc.

Hiring: As a founding engineer, you will spend a ton of time sourcing, interviewing, and closing early team members. 

Business: Finally, you’ll gain exposure to all other aspects of the business – from fundraising, to sales, and beyond. Although you probably won’t be closing deals or making pitch decks, you will certainly be expected to sell your product and pitch the company’s vision.

How do you know you are right fit for the role?

• You have at least 2-4 years of experience. You are proficient with most of the following languages/frameworks:
• NodeJS
• AWS
• Databases (both SQL and NoSQL)
• You crave ownership. If you often find yourself raising your hand to own things end-to-end, you will likely really enjoy the ownership afforded to you as a founding engineer.
• You’re okay with ambiguity. You won’t get product requirement documents or designs for everything you’re expected to build. A stellar founding engineer will know when to ask for clarity and when to make educated assumptions. If you tend to gravitate towards more loosely scoped projects, that’s a good indicator that you’ll do well in this type of role.
• You’re multidisciplinary. A typical day might include anything from several hours of coding, to a few customer conversations, to a technical brainstorm or architecture discussion, to an interview or two. 

• You operate at light speed. A great founding engineer should welcome this challenge and thrive under the pressure of intense deadlines. 

What will be the hiring process?

• 2 round of technical interviews
• 2 round of behavioural interview

What will be your compensation?

• Fixed: INR 20L-30L
• Bonus: 10-30% of Fixed depending upon performance.

• Equity: 0.1%-0.2%

We at eBikGo looking for React Native Developer to Join our Team at Mumbai.

Years of Experience:- 1.5+

Qualification:- BE Computer Engineering/MCA

Industry:- Software

Job Description:-

● Build pixel-perfect, smooth UI’s across both mobile platforms.

● Leverage native APIs for deep integrations with both platforms.

● Diagnose and fix bugs and performance bottlenecks for performance that feels native.

● Maintain code and write automated tests to ensure the product is of the highest quality.

● Participating in SDLC processes streamlining, POC development, Functional Estimation, Performance Tuning, Environments setup, etc.

● Adherence and promoting best development practices that ensure high quality

Skills required:

● Expert-level knowledge of React Native

● Hands-on experience in Android/iOS app development via React-Native

● Experience with networking, web socket and Redux is a must

● Experience in writing unit testing code with libraries like Jest, Mocha, etc.

● Excellent problem solving, debugging, and troubleshooting skills.

● An avid follower of the best practices, optimization strategies, and design patterns

● Knowledge of RN available inbuilt UI components and the props those UI components accept

Job title: Full Stack Developer

Location : Chandigarh