
Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
- Work on RPO ( Recovery Point Objective ) and failure reports
- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.

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Conversation Designer
The Opportunity
Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences.
Job Profile:
Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment.
Roles and Responsibilities:
- Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
- Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
- Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
- Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
- Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
- Write copy suitable for automated conversations in the messaging medium
- Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
- Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers
- Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns.
- Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members
Skills Requirements:
- To be successful in this role, you should possess:
- Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
- professional experience
- At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
- We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
- experience
- Strong prioritization skills.
- Excellent mastery of verbal and written english language.
- Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
- LUIS, etc. and how it impacts conversation designs
- Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
- and disadvantages are of each
- Contact center and/or customer service experience a plus
Our client is building cross-border payments infrastructure that provides businesses access to global markets, starting with those in India and subsequently other parts of South & South East Asia. They are enabling users to accept and payout money globally in a simple, reliable, compliant, transparent and financially compelling manner and are seeking an experienced Content Writer with 3-5 years of experience to join our marketing team. The ideal candidate will be responsible for creating compelling and informative long-form articles that will be used in our marketing campaigns for a B2B payment platform. The content writer will work closely with the marketing team to create engaging and high-quality content that targets our target audience.
Responsibilities:
- Write high-quality, long-form articles for our B2B payment platform that will be used in marketing campaigns
- Conduct research on relevant topics and stay up-to-date with industry news and trends
- Collaborate with the marketing team to ensure all content is aligned with our brand messaging and target audience
- Write clear, concise, and engaging content that conveys complex ideas in a simplified manner
- Optimize content for SEO and ensure all articles are formatted properly
- Edit and proofread all content before publication
- Ensure all content is delivered on time and meets our high-quality standards
Requirements:
- Bachelor's degree in English, Journalism, Communications, or related field
- 3-5 years of experience as a Content Writer, preferably in a B2B environment
- Exceptional writing and editing skills, with a keen eye for detail
- Experience with SEO optimization and content formatting
- Strong research skills and ability to synthesize information from multiple sources
- Ability to work independently and manage multiple projects simultaneously
- Excellent communication skills and ability to collaborate with cross-functional teams
- Strong work ethic and commitment to meeting deadlines


We are seeking a skilled React Native developer with a minimum of 3 years of hands-on experience in the field. The ideal candidate will possess expertise in React, React Native, JavaScript, Nest.js, and Node.js. As a key member of our development team, the candidate will be responsible for designing and implementing robust and efficient React Native applications.
Responsibilities include collaborating with cross-functional teams to define, design, and ship new features, as well as maintaining and improving the performance of existing applications. The candidate should be well-versed in the latest trends and technologies in the mobile development space and demonstrate a strong understanding of user interface and user experience principles.
Key skills for success in this role include proficiency in React and React Native frameworks, advanced knowledge of JavaScript, and experience with Nest.js and Node.js. The candidate should be capable of troubleshooting, debugging, and optimizing code for performance. Effective communication and teamwork are essential, as the role involves close collaboration with other developers, designers, and stakeholders.
If you are passionate about creating cutting-edge mobile applications, possess the required skills, and thrive in a dynamic work environment, we invite you to apply for this exciting opportunity.


We are looking for a team member to join us as PHP Developer.
Urja Communications is a Digital Advertising and Communications agency with one important difference…We keep our focus on solving business problems.

As a web application developer, your job is to program frontend modules and applications. We are looking for someone with expertise and experience in designing, developing and testing web applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.
Responsibility
- Building interactive consumer data from multiple systems and RESTfully abstract to the UI using React JS ( javascript and typescript) through a Node.js backend
- Create Unit and Integration tests to ensure the quality of code
- Address and improve any technical issues
- Ability to translate Wireframes and PSD Designs into functional web apps
- Be responsive to change requests and feature requests
- Write code that is cross-platform and cross-device compatible
- Strong commitment to quality and delivery
- Collaborate well with engineers, and specialists to design and create advanced, elegant and efficient system
Requirements:
- Experience creating front end applications using HTML, React JS
- Database – MongoDB, SQL
- Fluent knowledge of latest HTML/CSS standards and best practices
- Experience building Responsive websites for web, tablet and mobile device
- Obsession with lean, clean and organized code
- Solid Understanding of HTTP protocol and how server-side code is processed on the client
- Knowledge of the following will be considered as an advantage
Consumer Web Development Experience for High-Traffic, Public Facing web applications
Experience with cloud technologies also a plus
Creating Unit test cases
Typescript
This position will be part of the core development team working closely with various stakeholders to test functionality critical to our business success. This role will design, implement and execution manual and automation test cases and the relevant tools.
Roles and Responsibilities:
• Perform functional, system, integration, certification, user acceptance and regression testing by creating and executing manual test cases and test plans.
• Perform automated testing utilizing the company tool, Eggplant, (or a similar tool) to write and execute the required scripts.
• Work with Business Analysts and Product Managers to ensure complete understanding of the software requirements that need to be tested.
• Monitor outstanding QA issues so they progress in a timely manner and are completed within the release schedules as defined by Product Management.
• Recommend program improvements or corrections to Product Management and/or
Development staff. Ensure compliance with local, state and national standards, legislation and regulations.
• Assist Business Analysts and Product Managers with documentation of software.
• Collect and report testing results and metrics to all stakeholders as warranted.
• Abide by quality controls and Software Development Life Cycle procedures.
• Set up and configure test environments.
• Assist in post-implementation and production support as required.
• Keep current on product trends and technology innovations.
• Perform any other job-related tasks as requested by management.
Technical Skills:
• Experience analysing/testing system and application failures and being able to report those failures with specific details.
• Experience in the creation of test plans, test suites and test cases so they cover all aspects of a project and are reusable by other team members.
• Experience with automated testing utilizing a tool such as Eggplant preferred but not required.
• Experience with TDS Products preferred but not required.
• Experience in all aspects of the pharmacy industry.
• Experience testing in Agile Environment, Scrum or Rapid Application Development
Methodologies preferred but not required.
• Understanding of the Software Development Life Cycle preferred but not required.
• Experience with Microsoft Azure DevOps preferred but not required.
Specialized Skills:
• Strong analytical, troubleshooting skills.
• Quality – Demonstrates accuracy, thoroughness, and attention to detail, looks for ways to
improve and promote quality and applies feedback to improve performance.
• Quantity – Meets productivity standards, completes work in a timely manner and strives to increase productivity.
• Dependability – Follows instructions, responds to management direction, and completes tasks on time.
• Innovation – Displays original thinking and creativity, meets challenges with resourcefulness and presents ideas and information in a manner that receives others’ attention.
• Ability to work independently and within a team environment.
• Excellent verbal and written communication in English.
Professional Experience:
3+ years’ experience
Qualification:
BE(CSE) B. Tech, MTech, M.Sc., B.Sc. (IT), ME, M.Sc. (CS), MCA
Perks:
• Monday to Friday – 5 Days work schedule
• Health insurance benefits
• Accidental and disability insurance benefits
• Opportunity to grow and promote from within
• Staff development activities


Who We Are:
Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.
At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.
Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.
We are Looking For:
As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.
This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.
What You Will Do
- No day is the same - you will create technical designs that support varying client requirements.
- You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
- Write code that passes unit tests and withstands an agile and test-driven development environment.
- Leverage your skills in industry standard tools to deliver weekly code releases.
- You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.
Who You Are
Requirements
- You can build products from scratch.
- You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
- You are fluent in these languages - PHP, Javascript, NodeJS
- You have Strong knowledge of Ui and UX
- You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
- You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
- You are comfortable to use any of the web services (REST/ SOAP/ XML)
- You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal and Joomla
- You preferably have experience in working with GIT, SVN or similar SCM tools
- You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
- You are comfortable working up and down the stack.
- You can convert ideas into designs and build them out
Seniority Level
Mid-level 2-4 Years of Experience
CTC : 3 – 6 LPA
- We need strong SOL and PL/SQL skills
- UI – any like Javascript, HTML, CSS. Oracle Apex is nice to have.
- The candidates should have worked on live projects that have given them exposure to write code, unit test and deliver.
- Having WebServices experience is a value add.
- Exposure to complex enterprise applications, integrations etc would be really needed.
- Installation / configuration / maintenance of AEM Author, Publisher, Apache webserver and Dispatcher module configs.
- Good understanding of Linux and Unix commands, Sightly, JSP, JavaScript
- Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM) and DAM.
- Support of AEM infrastructure with load-balanced, replicated and fail-over capabilities.
- Ability to monitor Adobe Experience Manager infrastructure and provide proactive support, problem management and root cause analysis.
- Implement best practices for infrastructure configuration, migration/deployment and backup.
- Integrating Adobe AEM 6.x/AEM/DAM with external applications.
- Support application deployment into the Adobe Experience Manager environments, DAM, configuring application needs, deploying code/content, troubleshooting and performance tuning.
- Understand and participate in change control and change management processes.
- Should be able to work independently or with minimum guidance.
- Experience in troubleshooting production environment issues and working closely with Development teams
- Experience with AEM administration, including user permissions, synchronization, sling, auditing, reporting, and workflows.




- 3+ years of experience in Machine Learning
- Bachelors/Masters in Computer Engineering/Science.
- Bachelors/Masters in Engineering/Mathematics/Statistics with sound knowledge of programming and computer concepts.
- 10 and 12th acedemics 70 % & above.
Skills :
- Strong Python/ programming skills
- Good conceptual understanding of Machine Learning/Deep Learning/Natural Language Processing
- Strong verbal and written communication skills.
- Should be able to manage team, meet project deadlines and interface with clients.
- Should be able to work across different domains and quickly ramp up the business processes & flows & translate business problems into the data solutions

