SOC Manager

ABOUT US

Learners Point Academy is one of Dubai's leading training institutes. With technology and automation transforming industries and creating new job opportunities, we aim for the evolution of professional training education in the MENA region. Guided by a strong purpose and desire, we help professionals unlock their true potential.

Job Description

Designation: International Voice Process UAE

Department: - Customer Care Executive

Location: Bangalore (Onsite)

Employment Type: Full-Time

Experience : 0-2 years

Shift Timings: Day Shift

About the Role

We are looking for driven, energetic, and results-oriented International voice process Associates to join our Team. This role focuses on re-engaging inactive leads, dormant learners, and past enquiries, converting them into successful enrollments for our Professional Training Programs

Certification programs.

If you enjoy meaningful customer conversations, understand buyer psychology, and thrive in a performance-driven sales environment, this role is ideal for you.

Interview Venue Adress: 3rd Floor, No. 460/454, Marathahalli - Sarjapur Outer Ring Rd, Teacher's Colony, Jakkasandra, 1st Block Koramangala, HSR Layout 5th Sector, Bengaluru, Karnataka 560034 Silk Board Service round Land Mark Blue Dart office

Carry updated CV walk -interview

Contact : M Partha Sarathy

Key Responsibilities

• Contact inactive leads through calls, Whats App, and emails to re-initiate interest.
• Re-engage past enquiries and dormant leads with relevant program offerings.
• Effectively pitch upskilling and certification programs based on customer needs.
• Maintain strong follow-ups and ensure high-quality closures.

CRM & Process Management

• Update CRM systems accurately with lead stages, notes, and follow-up actions.
• Maintain data hygiene and follow internal sales processes and compliance guidelines.

Required Skills & Qualifications

• Bachelor’s degree preferred (any discipline).
• 0–2 years of experience in inside sales, EdTech sales, tele-sales, or customer acquisition (preferred).
• Excellent communication skills – English mandatory
• Strong objection handling and persuasion skills.
• High persistence, resilience, and positive mindset.
• Target-driven, self-motivated, and disciplined.
• Comfortable working in a fast-paced, high-performance sales environment.
• Working knowledge of CRM tools is an added advantage.

Key Competencies

• Consultative selling
• Active listening
• Strong persuasion & influence
• Time management & discipline
• Customer psychology understanding
• Ability to create urgency without being pushy
• High resilience and self-motivation

Why Join Our Reactivation Team?

• Attractive fixed salary + high monthly incentives
• Performance-based earning potential with uncapped incentives
• Structured sales training & product enablement
• Exposure to high-quality warm leads
• Fast-track career growth in sales & leadership
• High-energy, collaborative sales culture

Who Should Apply?

If you are passionate about consultative selling, enjoy solving learner challenges, and thrive in target-driven roles, we’d love to hear from you.

Company Description

Rawmart is a premier provider specializing in end-to-end solutions for manufacturers and SMEs. By participating in every aspect of the manufacturing cycle, Rawmart facilitates smart and cost-effective raw material procurement, offers a seamless supply chain experience, and implements advanced manufacturing technology and quality controls. Our mission is to develop and partner with SMEs across various product verticals throughout the country, guided by our core principles: Involve, Solve, and Evolve.

Role Description

This is a full-time, on-site role located in Pune for an HR Recruiter Intern. The HR Recruiter Intern will assist in sourcing, screening, and interviewing candidates for various positions within Rawmart. Responsibilities include drafting and posting job posts, coordinating interviews, and maintaining candidate databases. The intern will also assist with onboarding new recruits and supporting other HR functions as needed.

Qualifications

• Strong communication and interpersonal skills
• Experience and proficiency in sourcing and screening candidates
• Familiarity with HR best practices.
• Ability to manage multiple tasks and deadlines efficiently
• Detail-oriented and highly organized
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Previous internship experience in HR is a plus

Position: Manager/Head- Data Scientist/Machine Learning Engineer

• Algorithm Development: Develop cutting-edge algorithms and predictive models to enhance customer experience, optimize inventory management, and drive sales growth
• AI/ML Model Building: Utilize expertise in data science and machine learning to create scalable AI models specifically tailored for both online platforms and brick-and-mortar stores, aiming to improve operational efficiency and customer engagement.
• Ecommerce Optimization: Collaborate with cross-functional teams to implement data-driven solutions for personalized recommendations, demand forecasting, and dynamic pricing strategies to drive online sales and enhance customer satisfaction.
• Deep Learning & Image Recognition: Leverage advanced techniques in deep learning and image recognition to develop innovative solutions for product categorization, visual search, and inventory tracking, optimizing product discovery and inventory management.
• Python Development: Proficiency in Python programming is essential for designing, implementing, and maintaining robust and scalable machine learning pipelines and models, ensuring efficient deployment and integration into existing systems.

Qualifications and Experience:

• Bachelor’s/Master’s degree in Computer Science, Data Science, Statistics, or related fields.
• 3 to 4 years of hands-on experience in data science, machine learning, and deep learning, preferably within the ecommerce or retail sector.
• Proven track record of successful implementation of AI/ML models with tangible business impact.
• Strong proficiency in Python, along with familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience working with image data, including feature extraction, object detection, and classification.
• Excellent problem-solving skills, ability to work independently, and communicate complex technical concepts effectively to diverse stakeholders.

Job Description:

• Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must.
• Experience with Swift, RxSwift, Swift UI, and Unit tests.
• Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous improvement. Strong problem-solving skills.
• Understanding of network connections, Rest API'sand scheduling. Strong knowledge of security standards (e.g. HTTPS) and privacy standards.
• Idea/experience of the unit and instrumentation testing in IOS. Optimizing app performance and memory consumption.
• Leveraging community libraries to efficiently complete development tasks.
• Debugging apps using simulators and related tooling.
• Persisting data for offline-first apps using databases such as Realm.
• Localizing apps to support multiple languages and regions, vernacular libraries and fonts.
• Familiar with Version control systems such as GIT.

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

Job Location : Pune

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

Key responsibilities

Design and Build
Designing and developing user interface components and implementing
them following well-known Javascript (React.js) concepts and workflows.

You will ensure that these components and the overall application are
robust, easy to maintain and scalable.SDE 3 - Frontend Developer 2

Maintain a very high standard of UI Structuring, layout and ensuring a
delightful visual experience for users.

You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving,sophisticated design, and quality products are important.

Collaborate and Lead Collaborating within your product streams and team to bring best practices and leverage world class tech stack.

Measurable outcome You will need to set quantifiable objectives that encapsulate quality attributes of a system. The fitness of the application is measured against set marks.

Technical Skills
4+ years of experience, working with frontend technologies.
Experience working with modern Javascript libraries and tools like ReactJS
(mandatory), ES6/ES7, Webpack, Gulp.
Strong knowledge of HTML+HTML5, JS, CSS+CSS3
Experience leading multi-engineer projects and mentoring junior engineers.
UI Performance - should have hands-on experience in optimizing page load,
rendering, caching
Experience with unit testing in any modern javascript libraries
(Jest/Mocha/Jasmine)
Proficient with creating UI components, interaction patterns, task flows,
converting a design to web pages
Keeps an eye on new front-end ecosystem changes

Regards
Team Merito

Job Description:-

• Proven experience with coding using JAVA/J2EE.
• Experience developing MultiChannel responsive web application.
• experience working with Windows, Unix/Linux Operating system environments.
• Familiarity with common stacks.
• Experience/Knowledge of multiple front - end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery).
• Excellent communication and teamwork skills.    
• Willingness to travel within India or aboard for short term or long term would an added advantage.

A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.

The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe. 

Specific Responsibilities / Accountabilities:

• Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
• Planning - Accountable for all technology planning activities, including working closely with Workstream Lead to ensure technology plans are fully and correctly reflected in overall workstream plans and roadmaps
• Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
• Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
• Leadership – Lead and work closely with all members of the team, including business analysts, architects, QA and development management to ensure all aspects from intake, requirements, design and testing are fit for purpose and delivered in a timely manner for planning and execution
• Team performance - Work closely with the Scrum Masters and Vendor management (where required) and QA to ensure the delivery performance of the teams throughout execution and identify opportunities to optimize to improve timeliness, throughput and quality.
• Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to ensure items are discussed and decisions made and agreed in a timely manner
• Governance – Manage any workstream technology team governance and adhere to the overall programme governance to ensure all stakeholders and team members are aligned and effective in delivery
• Reporting – Ensure reporting is provided as required on a regular basis against roadmap, plans and any performance KPI’s and OKR’s for your teams
• Communication - Working closely and collaboratively with the Project management office to identify and manage all stakeholders, providing visibility and transparency
• Financial Management and Project Accounting – Providing the critical data required for the project management function to monitor and track financial health, analysing resource requirements across multiple projects or across programmes to meet strategic goals

Essential Skills/Experience Required:

• Experience in running scaled agile teams
• Previous experience of working in a large scale, Top Tier Investment Bank or for a wider Financial Services Organisation
• Experience of setting up and working on a Greenfield Programme of work
• Proven experience in delivering large-scale technical programmes in a hands-on capacity
• A software delivery background would be highly beneficial due to the technical nature of the deliverables
• Extensive stakeholder management experience up to senior level, alongside the management of external vendor relationships
• Experience of working in a complex, high-paced environment with a global team
• Excellent communication skills both written and verbal

Key Stakeholders

• Workstream Lead
• PMO
• Scrum Masters/Scrum of Scrums
• Other Delivery Managers for dependencies
• Development leads
• QA Lead
• Product Owners
• Business Sponsors
• Lead BA
• Lead Solutions architects
• Service (Release to BAU)

1) Core PHP: Yes/No(Mandatory)

2) JavaScript and JQuery: Yes/No(Mandatory)

3) Ajax: Yes/No

4) Curl: Yes/No

Github will be an added advantage

MYSQL: 

Stored Procedures: Yes/No

Indexes: Added advantage

Triggers: Added advantage