Job Description: SOC Manager
ESSENTIAL RESPONSIBILITIES
• Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.
• Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.
• Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.
• Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.
• Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.
• Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.
These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.
REQUIRED EXPERIENCE
• Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.
Experience in an MSSP or a large-scale global SOC is highly preferred.
• Experience in actively managing the lifecycle of security incidents.
• Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)
• Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.
• Experience with virtualization technologies (VMware, Microsoft Hyper-V).
• Experience with the following tools and technologies:
– Security Information and Event Management (SIEM)
– Intrusion Detection & Prevention (IDP)
– Endpoint Detection & Response (EDR)
– Network Detection & Response (NDR)
– Network Analysis tools - Wireshark, tcpdump, etc.
– Scripting in Python, Bash, PowerShell
• Experience in regulated environments such as HIPAA or PCI preferred.
• Strong governance skills in time management, project management, and stakeholder management.
• Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.
PREFERRED CERTIFICATIONS
• CISSP – Certified Information Systems Security Professional
• CISM – Certified Information Security Manager
• OSCP – Offensive Security Certified Professional
• CEH – Certified Ethical Hacker
• GSEC – SANS GIAC Security Essentials
• CompTIA – Security
OTHER REQUIREMENTS
· Flexibility of schedule is required to meet the demands of the position.
· This role requires to work in shifts (including night shift) and support clients in North America.

About CloudTechner
About
Connect with the team
Similar jobs
Must Have :
- At least 3-5 years of experience in AS400 as a WMS solution
- At least 3 years experience in end to end implementations, Rollout / support experience and warehouse automation.
- Strong customizing experience / Configuration experience
- Knowledge of cross integration - API & other interconnection methods
- Strong knowledge on SQL database query
- Ability to write technical documentation from Business requirements
- Knowledge on programming language like Report Program Generator and SQL
- Worked on setting up warehouse structure and expertise in all the processes Inbound,Outbound, Internal Cross docking etc.
- Functional consulting experience to enable strong decision making
- Provide users with expert guidance on the features and usage of the process and tool
- Analyze user configuration,unit test, Integration testing
- Having an strong understanding on automation and mechanization projects like conveyor , Auto guided vehicles
- Assist the users with user acceptance testing and the On floor go live Support
- Technical skills to write codes, Debug, Find the root cause of issue and provide the permanent solutions.
- Having knowledge on ticketing and defect management tools
- Knowledge on integration technologies like JSON, MFS, RFC, MFS to communicate with other ERP & transactional systems.
We are looking out for an iOS Developer to join the Mobile team to take end to end ownership of our iOS Consumer App. We are looking out for someone who speaks fluent Swift and loves shipping and building beautiful, maintainable and scalable apps.
Requirements:
- You have 2-6 years of experience working with Swift and Objective-C whenever you encounter the pitfalls of Swift.
- Familiarity with MVC, MVP, MVVM and VIPER architectures.
- You have worked on 2-3 production apps with MAU's in the range of 25K+.
- You love getting your hands dirty and are dealing with legacy parts of the code bases.
- You have experience building projects from scratch as well as building on top of existing code bases.
- You have handled complex views ranging from Form Heavy views to Animation Heavy views.
- You have a strong bias towards action.
Good to have:
- Experience dealing with Location Data along with Mapping interfaces like Google Maps, Map Box or MapMyIndia.
- Experience implementing CI/CD, Automated Tests and Unit Testing.
- Experience with RxSwift, Alamofire, Kingfisher, Lottie, SwiftyBeaver, Firebase SDK, Clevertap SDK and ObjectMapper.
- Implementing designs w. r. t HCI guidelines.

Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.
Job Description:
We are looking for good JavaScript developers who are proficient with React.js.
Responsibilities
- Developing new user-facing features using React.js.
- Have 2-4 years of experience.
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Experience with data structure libraries (e.g., Immutable.js
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- A knack for benchmarking and optimization
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Roles and
Responsibilities
As an Android developer, you are responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. You will be responsible to identify and correct bottlenecks and fix bugs. Require d Technical & Professional Skills
1. Strong knowledge of Android SDK, Versions of Android, and how to deal with different screen sizes.
2. Strong Understanding of Full Mobile development life cycle, Android Architecture, SDK, and SQLite DB.
3. Develop App with MVC, MVP and MVVM Architecture.
4. Strong OOPs Fundamentals, Java, REST/JASON, Web Services.
5. Experience with third-party libraries and APIs like location aware apps, google maps, etc.,
6. Expertise in app memory management, multithreading, networking & Security.
7. Proficient understanding of code versioning tools, such as Git.
8. Ability to work in a fast-paced agile development team.
9. Familiarity with continuous integration.
10. Familiarity with designing Native and Hybrid Android Applications.
11. Demonstrated communication skills in a customer/stakeholder facing environment.
12. Must be self-directed, resilient and creative.
- Good Experience in C# and SQL Server.
- Strong knowledge of .NET web framework includes ASP.NET, ASP.NET MVC, .NET Core , Web API, ASPX, LINQ ,WCF, HTML, JavaScript, jQuery, AJAX and CSS.
- Experience with user interface design and prototyping.
- Experience in designing, developing, and deploying Web Service apps or Azure-hosted equivalents.
- Understanding of object-oriented and service-oriented application development techniques and theories.
- Experience with debugging, performance profiling and optimization.
- Experience with source control management systems and deployment environment.
- Familiarity with writing unit tests and micro services.
- Ability to take a project from start to finish with or without supervision.
- Azure Technologies Desired.
- Strong analytical and communication skills with both internal team members and external business stakeholders.
- Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager and advance level troubleshooting to make project cut-overs successful.
- Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
- Works with the customer on recurring alarms that trigger in the PBX and provides plan of action to isolate the defect in PBX/Network - Problem Management
- Session Manager/System Manager (SIP server) administration and routing configuration
- Session Border Controller administration and configuration
- Session Border Controller to Session Manager Routing configuration
- Works with the onsite system technician as required during test and turn-up of phones, application servers, and adjuncts
- Works with Service Provider for circuit turn-up activities and other issues associated with the maintenance activity
- Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
- SIP Link restoration and troubleshooting that require set up and analysis of SIP traces
- Troubleshooting Call flow Routing and Adaptation between SIP Server and Session Border Controller
- Troubleshooting Voice quality issues (Static, Jitter, Robotic voice, Latency) over WAN using Sniffer and Network traces










