TeleApps
https://teleapps.comFounded
Type :
Services
Size :
20-100
Stage
About
Professional Services and Consultancy
TeleApps provides flexible solution integration consulting & services to the Enterprise and contact centre industries. Our breadth of integration expertise continues to mature and excel in the market as we grow and expand our presence. This is further embraced by the pedigree of technology and service partners we engage with. We have extensive knowledge and experience in delivering a wide range of services across consulting, implementation, training and ongoing support. Our team of local representatives and seasoned engineers have years of experience in the local market ensuring the highest calibre of competency in everything we do. Our Tele-care services provides a ‘follow the sun' model to provide round the clock global support services in different time zones increasing responsiveness and reducing delays.
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Company social profiles
Jobs at TeleApps
Chennai
1 - 3 yrs
₹3L - ₹6L / yr
IVR
JSON
XMLAvaya
Amazon Web Services (AWS) +1 more
Develop and configure IVR / voice call flows based on business requirements.
Work on call routing, ACD, queues, transfers, prompts, menus, and announcements.
Configure and troubleshoot inbound and outbound call flows.
Perform testing, debugging, and production issue resolution for IVR applications.
Work with APIs and system integrations with a basic understanding of REST/API concepts.
Support contact-centre platform configuration and implementation activities.
Coordinate with application, API, infrastructure, and business teams for integrations and issue resolution.
Maintain technical documentation, call-flow diagrams, and configuration details.
Support deployment and post-production activities.
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Chennai
2 - 3 yrs
₹3.5L - ₹4L / yr
IVR
Java
Spring BootAPI
JSON
1.Candidates should have experience in design and develop high-volume applications for delivering
high-availability and performance.
2. Write Well designed, testable and efficient code.
3. Ensure designs are in compliance with specifications.
4. Prepare and produce releases of software components.
5. Support continuous improvement by investigating alternatives and technologies for the
architectural review.
6. Should be highly motivated in both solo and team situations by contributing to a great team spirit.
7. Desire and drive to take an active role in improving the end product
8. Should have strong knowledge of client server interaction, good understanding of REST
architecture
SKILLS REQUIRED
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