Network Administrator

Position Title: Account Executive - (SaaS – US Market)

Experience Level: 3–8 Years

Industry: B2B SaaS

Sales Segment: Small & Medium Businesses (SMB)

Market: United States

Employment Type: Full-time

Location: Bangalore, work from the office

US Market experience mandatory

Shift timing: 6 PM to 3 AM

In-house desk job

Excellent communication skills

Individual Contributor role

B2B SaaS company experience mandatory

Any graduate

Interview process: 3 rounds (2 Video Calls + Final Face-to-Face)

5 days of working from the office

Key Responsibilities

Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers

Handle inbound and outbound leads, including cold outreach

Conduct product demos, discovery calls, and negotiations

Build and manage a healthy sales pipeline and accurate forecasts

Consistently achieve or exceed monthly and quarterly quotas

Maintain accurate CRM records and sales activity tracking

Required Qualifications

3–8 years of experience as an Account Executive in B2B SaaS

Strong experience selling to SMB customers (not enterprise-only profiles)

Direct exposure to selling in the U.S. market

Proven track record of quota achievement

Excellent communication, negotiation, and closing skills

Hands-on experience with CRM tools such as HubSpot

Strong understanding of U.S. buyer behavior and SMB needs

Preferred Qualifications

Experience in fast-paced SaaS startups or growth-stage companies

Familiarity with high-volume deal environments ($5k–$100k ARR)

Strong consultative selling approach

Strong understanding of U.S. buyer behavior and SMB needs

Job Summary:

As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, or chats professionally
• Assist customers with inquiries, service requests, and issue resolution
• Provide accurate information about products and services
• Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
• Follow up with customers to ensure resolution and satisfaction
• Escalate complex issues to the appropriate teams when required
• Adhere to quality standards, company policies, and service-level agreements (SLAs)
• Collaborate with internal teams to improve customer experience
• Meet customer satisfaction and productivity targets

Qualifications:

• High school diploma or equivalent; Bachelor’s degree is a plus
• Prior experience in customer care, customer support, or call center operations preferred
• Strong verbal and written communication skills
• Ability to handle customers patiently and professionally
• Comfortable working independently and in a team environment
• Basic computer skills and familiarity with CRM tools and MS Office
• Customer-focused mindset with problem-solving ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,828.27 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

Responsibilities:

• Engage directly with key clients through proactive communication, including outbound calls, virtual meetings, and in-person visits.
• Manage the complete sales cycle from lead generation to deal closure, ensuring a seamless end-to-end experience for the client.
• Understand client business needs, challenges, and objectives to offer tailored solutions that align with company services.
• Build and nurture strong, long-term relationships with key accounts to ensure high customer satisfaction and retention.
• Strategically follow up on leads and business inquiries, providing relevant information via email, calls, or meetings.
• Develop and maintain a comprehensive database of current and potential clients, tracking engagement and sales activity.
• Create and implement customized sales strategies, including cold outreach, networking, and lead qualification, to drive business growth.
• Proactively identify and pursue new business opportunities to consistently achieve and exceed revenue targets.
• Present and clearly explain services to prospective clients, showcasing value propositions and ROI.
• Conduct market research to identify emerging trends, competitor activity, and potential areas for business development.
• Meet and exceed monthly and quarterly sales targets by effectively managing a pipeline of key accounts.

Desired Candidate Profile:

• Experience: 1 to 4 years in key account management or B2B sales, with demonstrated success in end-to-end sales cycles.
• Strong communication, negotiation, and presentation skills.
• Ability to manage multiple client relationships and prioritize tasks effectively.
• Self-motivated, target-driven, and comfortable working in a dynamic, fast-paced environment.

React.JS JD:

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

Meeting with the development team to discuss user interface ideas and applications.

Reviewing application requirements and interface designs.

Identifying web-based user interactions.

Developing and implementing highly responsive user interface components using react concepts.

Writing application interface codes using JavaScript following react.js workflows.

Troubleshooting interface software and debugging application codes.

Developing and implementing front-end architecture to support user interface concepts.

Monitoring and improving front-end performance.

Documenting application changes and developing updates.

React.js Developer Requirements:

Bachelor’s degree in computer science, information technology, or a similar field.

Previous experience working as a react.js developer.

In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

Experience with user interface design.

Knowledge of performance testing frameworks including Mocha and Jest.

Experience with browser-based debugging and performance testing software.

Excellent troubleshooting skills.

Good project management skills.

What do we need?

We are looking for a Flutter developer to join us as an intern as soon as possible. We operate through mobile and web apps. You will be one among the initial team of core developers using technology to delight customers. 

What will you do?

• Architect, design, build, deploy, and maintain scalable, reusable software 
• Help us build an awesome backend for our mobile apps
• Work on feature development, designing solutions and deployments etc

What you must have.

• Have built two or more iOS/Android apps in Flutter
• knowledge of Dart
• Experience with third-party analytics and marketing SDK’s like Firebase, and Clevertap.
• Experience with integration of Admob or Facebook Audience network experience with Git, Jenkins, or other version control tools
• Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.
• Experience in developing Location Based Services 
• Experience working with remote data via REST and JSON 
• Experience with third-party libraries and APIs 
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies 
• Should be aware of platform-independent mobile application development trends/tools 

About us:  

We are a fiercely restless creative studio with a broad vision across design & product experiences. Big brands and startups approach us because they find a cool team of committed individuals with great taste, obsessed with technology, originality, music, art & quality. We believe in independence, curiosity, experimentation and reinvention as the beacons to navigate the world. Learn more about us: ​https://grappus.com/">https://grappus.com/ 

About the role:

We are seeking a Frontend developer who has a knack for coming up with creative solutions to unique problems. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code. 

What we’d like to see:

• Developing new user-facing features using React Native
• Building reusable components and libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment
• Good knowledge of User Interface patterns and techniques to solve common UI problems
• Solid understanding of building scalable, maintainable and efficient user interfaces

Must Have:

• Strong proficiency in JavaScript , the JavaScript object model and ES6
• Thorough understanding of React.js and its core principles
• Experience with state management libraries like Redux, Mobx etc.
• Familiarity with Android / iOS platforms and ability to link native libraries with React Native
• Familiarity with newer specifications of EcmaScript 6
• Experience with data structure libraries (e.g., Immutable.js, immer)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial
• Familiarity with frameworks like Bootstrap, Backbone, Angular,  React JS, and libraries like jQuery, LESS and Ajax

Nice to Have:

• Personal projects or contributions to the open source community
• Strong organizational skills to juggle multiple tasks within the constraints of timelines
• Team player (those great personality types that people love to work with)
• Great communication skills 

Benefits of being part of our amazing team:

• Flexible working hours
• We don’t track your leaves & work-from-home
• Freedom to implement latest technologies & new ideas
• Lots of in-house training sessions &  an in-house product lab
• A pretty unique & unconventional culture and a damn cool office space
• Lots of ways to have fun - TT,  Indoor basketball, PS4, board games and variety of books to read