Senior System Engineer at LogixHealth · Bengaluru (Bangalore), Coimbatore · 7 - 10 years · ₹1L - ₹25L / yr · Posted 26 Aug 2025

Company information:
At LogixHealth, we're making intelligence matter throughout healthcare. LogixHealth has over two decades of experience providing full service coding, billing and revenue cycle solutions for emergency departments, hospitals and physician practices for millions of visits annually. LogixHealth provides ongoing coding, claims management and the latest business intelligence analytics for clients in over 40 states. For more information.
Role overview
Knowledge and Skill Sets:
· Office 365 Administration: Expertise in managing Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
· Intune Administration: Proficiency in Microsoft Intune, including device management, policy enforcement, and application deployment.
· Experience with virtualization platforms (Citrix, Nutanix, VMware, Hyper-V, etc.).
· Should have exposure to IaC and Terraform/Ansible
· Data Center Operations (DCO) and NOC Support: Experience in supporting DCO and NOC operations, with the ability to troubleshoot and resolve issues in a 24/7 environment.
· PowerShell and Scripting: Ability to create and use PowerShell scripts and other tools to automate tasks within Office 365 and Intune environments.
· Automation and IaC: Knowledge related to ansible, terraform and devops framework
· Security and Compliance: In-depth knowledge of security features in Office 365 and Intune, including MFA, DLP, and compliance tools.
· Backup and Recovery: Understanding of backup solutions for Office 365 data and disaster recovery planning.
· Monitoring Tools: Familiarity with monitoring tools for tracking the health and performance of Office 365 and Intune services.
· Communication: Strong communication skills for providing technical support and collaborating with IT teams.
· Documentation: Ability to create detailed documentation and training resources.
· 24/7 Availability: Commitment to providing round-the-clock support for critical Office 365 and Intune services.
What would you do here
Job Purpose:
The Collaboration tools Administrator is responsible for managing and maintaining the organization's Office 365, MS teams, Intune, SharePoint, Defender, MDM and IAM environments while supporting Data Center Operations (DCO) activities. The position requires 24/7 availability to support critical operations and respond promptly to incidents.
Role Description:
· Office 365 Administration: Manage and maintain Office 365 services, including user accounts, licenses, permissions, and configurations for Exchange Online, SharePoint Online, Teams, and OneDrive.
· Intune Administration: Oversee the administration of Microsoft Intune, including device enrollment, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access to corporate resources.
· Security and Compliance: Implement and manage security measures within Office 365 and Intune, including multi-factor authentication (MFA), Data Loss Prevention (DLP), and compliance policies to protect data and meet regulatory requirements.
· Incident Response: Provide 24/7 on-call support for Office 365 and Intune-related incidents, ensuring quick resolution to minimize downtime and disruption.
· User Support: Offer technical support and troubleshooting for end-users, addressing issues related to Office 365, Intune, and other integrated services.
· Monitoring and Reporting: Continuously monitor the performance, security, and compliance of Office 365 and Intune services, generating regular reports on system health and usage.
· Automation and Scripting: Utilize PowerShell and other scripting tools to automate administrative tasks and improve operational efficiency within Office 365 and Intune environments.
· Backup and Recovery: Manage backup solutions for Office 365 data and participate in disaster recovery planning and execution to ensure business continuity.
· Documentation and Training: Develop and maintain detailed documentation of configurations, procedures, and best practices, and provide training to IT staff and end-users.
Key Deliverables:
· Reliable and secure operation of Office 365 and Intune services as part of the overall IT infrastructure.
· Effective integration of Office 365 and Intune with DCO and NOC operations.
· Timely incident response and resolution to ensure 24/7 availability of critical services.
· Efficient management of user accounts, licenses, and security settings within Office 365 and Intune.
· Regular monitoring, reporting, and auditing of Office 365 and Intune performance and security.
· Comprehensive documentation and training materials for internal use.
Thanks!

About LogixHealth
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Azure AD + Windows & SQL Administrator
Location: Faridabad, Haryana
Experience: 8+ Years
Employment Type: Full-time
Role Overview
We are looking for an experienced Azure AD / Microsoft Entra ID + Windows & SQL Administrator with 8+ years of hands-on experience in managing enterprise infrastructure and hybrid Microsoft environments.
The candidate will be responsible for administration, troubleshooting, security, monitoring, backup, patching, and maintenance of Azure AD/Entra ID, Active Directory, Windows Server, and Microsoft SQL Server environments.
Required Skills
- Strong hands-on experience with Microsoft Azure AD / Entra ID.
- Strong knowledge of Active Directory and Azure AD Connect / Entra Connect.
- Extensive experience in Windows Server Administration – 2016/2019/2022.
- Strong experience with Microsoft SQL Server Administration.
- Hands-on experience with SQL Backup, Restore, Patching, and Performance Tuning.
- Good knowledge of DNS, DHCP, and Group Policy (GPO).
- Strong PowerShell scripting and automation skills.
- Experience working with Hybrid Identity and Azure Infrastructure.
- Strong troubleshooting and problem-solving skills.
- Ability to work in an enterprise/global infrastructure environment.
Job Overview
We are looking for a technically strong IT Infrastructure & Automation Engineer to manage, implement, migrate, and optimize enterprise IT environments across Microsoft infrastructure, endpoint management, identity, collaboration, security, and AI-powered automation.
The ideal candidate should have strong hands-on experience with Microsoft technologies, excellent communication skills, and the ability to deliver infrastructure and digital transformation projects end-to-end. Experience with non-Microsoft technologies and multi-vendor environments will be an added advantage.
Key Responsibilities
Microsoft Intune & Endpoint Management
- Implement and manage Microsoft Intune environments.
- Configure device enrollment, application deployment, policies, compliance, and security baselines.
- Manage Windows, macOS, iOS, and Android devices.
- Configure Conditional Access, endpoint security, and compliance controls.
- Manage Windows Autopilot and device lifecycle activities.
- Monitor and resolve endpoint compliance and configuration issues.
SCCM / Configuration Manager
- Deploy, configure, and maintain SCCM infrastructure.
- Manage OS deployment, imaging, software distribution, and patch management.
- Support SCCM and Intune co-management.
- Generate reports and troubleshoot SCCM issues.
- Assist with migration to modern endpoint management.
Microsoft Exchange
- Administer Exchange Online and Hybrid Exchange environments.
- Support mailbox and tenant migration activities.
- Manage mail flow, connectors, transport rules, and email security.
- Configure SPF, DKIM, DMARC, anti-spam, and anti-phishing controls.
- Troubleshoot messaging and mail delivery issues.
Active Directory & Identity
- Manage Active Directory and Group Policy environments.
- Configure Microsoft Entra ID integration and synchronization.
- Implement SSO, MFA, Conditional Access, and identity security.
- Handle user provisioning, onboarding, offboarding, and access management.
- Support hybrid identity environments.
SharePoint & Microsoft 365
- Implement and administer SharePoint Online.
- Configure sites, permissions, document management, and governance.
- Support file-share and legacy platform migrations.
- Integrate SharePoint with Teams, Power Platform, and business applications.
- Support knowledge and collaboration solutions.
- AI & Automation
- Implement Microsoft 365 Copilot and Copilot Studio solutions.
- Develop AI-powered assistants and agents for business functions.
- Work with Azure OpenAI, Azure AI Search, and Document Intelligence.
- Design RAG and knowledge management solutions.
- Integrate AI solutions with SharePoint, Teams, Dataverse, and enterprise applications.
- Implement workflow automation using Power Automate and Power Platform.
- Support AI governance, security, compliance, and responsible AI adoption.
- Security & Compliance
- Work with Microsoft Defender, Conditional Access, Identity Protection, and endpoint security.
- Implement Microsoft Purview, DLP, information protection, and governance solutions.
- Support security and compliance initiatives across Microsoft environments.
- Identify infrastructure and security gaps and recommend improvements.
Required Technical Skills
- Microsoft Intune
- SCCM / Microsoft Configuration Manager
- Exchange Online & Hybrid Exchange
- Active Directory
- Microsoft Entra ID
- SharePoint Online
- Microsoft Teams Administration
- Windows Server Administration
- Microsoft 365 Administration
- PowerShell
- Microsoft Defender Suite
- Conditional Access
- Identity Protection
- Microsoft Purview
- Endpoint Security
- Device Compliance
- Data Loss Prevention
- Microsoft 365 Copilot
- Copilot Studio
- Azure OpenAI
- Azure AI Services
- Power Automate
- Power Platform Integration
- Preferred Experience
Experience with AWS, GCP, VMware, Citrix, Cisco, Fortinet, Palo Alto, Linux, Veeam, ServiceNow, Trend Micro, CrowdStrike, or similar enterprise technologies will be an advantage.
Knowledge of enterprise architecture, cybersecurity, governance, and compliance frameworks is also preferred.
Candidate Profile
- 5+ years of relevant implementation and administration experience.
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management abilities.
- Strong documentation and reporting skills.
- Ability to manage multiple projects independently.
- Comfortable working with business stakeholders and technical teams.
- Bachelor's degree in IT, Computer Science, Engineering, or a related field.
Preferred Certifications
- Microsoft Certified: Endpoint Administrator Associate
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure AI Engineer Associate
- Microsoft Certified: Information Protection Administrator Associate
- ITIL Foundation
Key Deliverables
- Intune implementation and endpoint management.
- SCCM deployment, migration, and optimization.
- Exchange Online and Hybrid Exchange implementation.
- Active Directory and Entra ID integration.
- SharePoint Online deployment and governance.
- Microsoft 365 security and compliance implementation.
- AI and Copilot deployment and governance.
- Technical documentation, knowledge transfer, and operational handover.
- Integration of Microsoft and third-party enterprise technologies.
About the role
We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.
This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.
If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.
Key responsibilities (Primary: IT Admin + Security)
- Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
- Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
- Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
- Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
- Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
- Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
- Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
- Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
- Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
- Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.
Secondary responsibilities (AWS + DevOps + DB ops support)
- Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
- Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
- Assist engineering with DevOps operations:
- CI/CD support (deployment coordination, rollbacks, environment configuration)
- Secrets/credentials management and rotation (no shared creds)
- DNS + SSL/TLS certificates, basic monitoring/alerting coordination
- Bonus: Docker/Kubernetes and Terraform exposure
- Basic database operations (admin-lite):
- DB user creation, roles/permissions, least-privilege access
- IP allowlisting/whitelisting for DB access via VPN/approved sources
- Backup/restore verification coordination and basic monitoring signals (connections/storage)
Requirements
- 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
- Hands-on with Google Workspace or Microsoft 365 administration.
- Must have hands-on experience leading or executing an email suite migration (e.g., Google Workspace ↔ Microsoft 365), including mailbox migration, DNS cutover, MX/SPF/DKIM/DMARC reconfiguration, and user transition management.
- Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
- Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
- Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
- Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.
Nice to have
- Experience implementing MDM at scale (Intune/Jamf/SureMDM).
- Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
- Scripting for automation (PowerShell/Bash/Python).
- Familiarity with managed databases and secure access patterns.
Location : Kochi
Candidated must be in Kerala and should be willing to relocate.
Notice Period : up to 30 days
Job Summary
We are seeking a motivated and detail-oriented Junior Azure Cloud Engineer with 2–3 years of experience in Microsoft cloud technologies. The ideal candidate will have hands-on experience in Microsoft Azure infrastructure services and Microsoft 365 administration. This role involves supporting cloud environments, managing identity and security, and assisting in cloud-based deployments and operations.
Key Responsibilities
- Manage and support Azure Entra ID (Azure Active Directory) including user management, group policies, conditional access, and identity governance.
- Configure and maintain Azure networking components such as Virtual Networks (VNet), Subnets, NSGs, VPN, and Load Balancers.
- Deploy and manage Azure Compute services including Virtual Machines, App Services, and related infrastructure.
- Administer Azure Storage services (Blob, File Shares, Backup, etc.).
- Monitor and maintain Microsoft 365 environments including Exchange Online, Teams, and SharePoint Online.
- Administer SharePoint Online sites, permissions, and configurations.
- Manage and monitor security policies using Microsoft 365 Security Center.
- Support cloud governance, compliance, and security best practices.
- Troubleshoot cloud infrastructure and M365-related issues.
- Collaborate with internal teams to support cloud migration and deployment activities.
- Document configurations, processes, and standard operating procedures.
Required Skills & Qualifications
- 2–3 years of hands-on experience in Microsoft Azure cloud services.
- Strong experience with Azure Entra ID, Azure Networking, Azure Storage, and Azure Compute services.
- Experience in Microsoft 365 Administration.
- Hands-on experience in SharePoint Online administration.
- Experience working with Microsoft 365 Security Center.
- Good understanding of cloud security, identity management, and governance.
- Strong troubleshooting and problem-solving skills.
- Good communication and documentation skills.
Nice to Have (Added Advantage)
- Experience with Azure DevOps (CI/CD pipelines, Repos, Boards, etc.).
- Basic scripting knowledge (PowerShell, Azure CLI).
- Azure or Microsoft 365 certifications.
Senior System Administrator
Location: Chennai
Experience: 10+ Years
Job Summary
We are looking for a skilled Senior System Administrator to manage and maintain enterprise infrastructure across Windows Server, VMware virtualization, and enterprise storage environments. The role will be responsible for ensuring high availability, performance, security, and reliability of IT infrastructure supporting business operations.
Key Responsibilities
Windows Server Administration
- Install, configure, maintain and troubleshoot Windows Server environments.
- Administer Active Directory, Group Policy, DNS, DHCP and File Services.
- Resolve server-related incidents and access issues.
VMware Administration
- Manage VMware vSphere, ESXi and vCenter environments.
- Perform VM migrations using vMotion.
- Manage snapshots and optimize VM resources.
Storage Administration
- Manage enterprise SAN/NAS storage environments.
- Work with storage platforms such as Dell EMC, NetApp, HPE or equivalent.
- Configure and manage LUNs, RAID, storage allocation and replication.
- Monitor storage performance and capacity.
- Support storage integration with backup environments.
Compliance & IT Operations
- Ensure infrastructure adherence to IT security policies and organizational standards.
- Support internal/external audits and compliance requirements, including ISO/SOX where applicable.
- Maintain infrastructure documentation, configurations and change records.
- Ensure patch compliance and vulnerability remediation.
- Support IT governance and implementation of standard operating procedures.
Required Skills
- Strong hands-on experience in Windows Server Administration.
- Good experience with Active Directory, Group Policy, DNS and DHCP.
- Hands-on experience with VMware vSphere, ESXi and vCenter.
- Practical knowledge of vMotion, VM snapshots and resource management.
- Experience with SAN/NAS storage administration.
- Knowledge of LUN, RAID, storage allocation and replication.
- Experience with infrastructure patching and vulnerability remediation.
- Good troubleshooting and incident-resolution skills.
- Good communication and documentation skills.
- Exposure to Linux administration.
Education & Experience
- Bachelor's degree in Computer Science, Information Technology, Electronics or related field; B.Tech/B.E/BCA/MCA or equivalent preferred.
- 10+ years of relevant infrastructure/system administration experience.
Good to Have
- Microsoft MCSA / MCSE / AZ-800 / AZ-801
- VMware VCP – Data Center Virtualization
- Dell EMC / NetApp / HPE Storage certifications
- ITIL Foundation
Key Technologies
Windows Server | Active Directory | GPO | DNS | DHCP | VMware | ESXi | vCenter | vSphere | vMotion | SAN | NAS | Dell EMC | NetApp | HPE Storage | LUN | RAID | Replication | Linux | Patch Management | Vulnerability Management
Job Description:
- Job title : Senior DevOps Engineer (On-Premises Automation)
- Experience: 8+ years
- Location: Chennai / Pune / Hyderabad / Bangalore
- Shift: UK Shift
- Work Mode: Onsite (WFO)
Roles and Responsibilities:
- This engagement automates end-to-end infrastructure build provisioning across on-prem and Azure. The team will build a shared ServiceNow-led intake, approval, orchestration, and closed-loop status model, using Jenkins/Ansible for on-prem builds and Azure DevOps/Terraform for cloud builds. Automation includes standards, security/compliance controls, scan gates, CMDB/change updates, and handover.
Key Responsibilities:
- Lead secure and repeatable on-prem build provisioning pipelines
- Lead Jenkins CI/CD for automated on-prem provisioning and configuration.
- Create pipeline templates for VM/physical host, OS deployment, configuration, certification, and rollback.
- Embed hardened-image validation, scan gates, secrets handling, approvals, and audit evidence.
- Lead Ansible roles, PowerShell modules, test automation, and code reviews.
- Implement logging, monitoring, and root-cause analysis; support UAT and hypercare.
Required Qualifications:
- 8–10 years in DevOps, platform engineering, or infrastructure automation.
- Bachelor’s degree or equivalent experience.
- Jenkins
- Git, CI/CD
- Ansible, PowerShell
- Python, IaC
- security scanning, secrets management
- Windows/Linux.
- Strong hands-on experience in Microsoft Azure Cloud.
- Good understanding of Azure services such as Compute, Storage, Event Hub, Event Subscription, Storage Queue, and PaaS services.
- Basic understanding of Azure AI Foundry and AI-related Azure service setup.
- Good Azure networking basics: VNet, subnet, routing, and basic troubleshooting.
- Strong knowledge of Terraform, especially:
- Terraform state
- plan / apply
- troubleshooting failures
- migration risks
- Terraform Enterprise concepts
- Strong Python coding capability, not just basic scripting.
- Experience using Python for API integration, automation, JSON/YAML handling, and internal tooling.
- Good understanding of CI/CD pipelines.
- Ability to troubleshoot pipeline failures.
- Comfortable with YAML and JSON.
- Ability to troubleshoot Azure infrastructure/platform issues.
- Ability to collect logs/evidence and coordinate with network/app/Microsoft support teams.
- Basic awareness of agentic AI / LLM concepts.
- Awareness of security and cost best practices.
Good to Have Skills
- Hands-on experience with Harness.
- Hands-on experience with Terraform Enterprise.
- Exposure to LangGraph / LangChain.
- Exposure to agentic AI workflows or skill creation.
- Exposure to Claude or enterprise LLM integrations.
- Knowledge of Azure ML Workspace, model registry, and managed endpoints.
- MLOps / LLMOps knowledge.
- FinOps / Azure cost optimization experience.
- Azure certifications: AZ-104, AZ-305, AZ-400, AZ-500.
Screening Priority:
Azure Cloud + Terraform + Python Coding + CI/CD Troubleshooting + YAML/JSON + Basic Agentic AI Awareness
We are seeking a highly skilled Senior DevOps Engineer with 8+ years of professional experience to join our team. In this role, you will design, implement, and optimize cloud infrastructure and CI/CD processes.
You will collaborate closely with development, QA, and operations teams to deliver scalable, secure, automated, and reliable solutions on AWS.
The ideal candidate will have strong hands-on experience with AWS, Terraform, Git/GitHub, Jenkins, PowerShell, Python, AWS Systems Manager (SSM) Documents, and Active Directory (AD) administration, along with a passion for automation, efficiency, and operational excellence.
Key Responsibilities
- Design, build, and maintain scalable cloud infrastructure on AWS.
- Develop and manage Infrastructure as Code (IaC) using Terraform.
- Build, maintain, and optimize CI/CD pipelines using Jenkins and GitHub.
- Use AWS Systems Manager (SSM) to support operational automation and system administration.
- Automate system tasks and administrative workflows using PowerShell and other scripting languages.
- Create, maintain, and execute custom SSM Documents for configuration management, patching, automation, and troubleshooting.
- Manage and administer Active Directory (AD), including users, groups, permissions, policies, authentication, and integration with AWS services.
- Implement and manage version-control workflows in Git and GitHub.
- Ensure infrastructure and deployment processes follow best practices for security, reliability, scalability, and cost optimization.
- Monitor and troubleshoot production systems to ensure high availability, performance, and reliability.
- Collaborate with development teams to improve software delivery processes and release management.
- Mentor junior engineers and contribute to the development of DevOps standards and best practices.
Required Skills and Experience
- 8+ years of professional experience, including at least 4 years in DevOps or Site Reliability Engineering (SRE) roles.
- Strong hands-on experience with AWS services, including EC2, VPC, IAM, S3, EKS, Lambda, and related services.
- Proven expertise in Terraform for Infrastructure as Code.
- Experience administering both Linux and Windows operating systems.
- Experience designing and managing CI/CD pipelines using Jenkins and GitHub.
- Proficiency with Git workflows and source-code management best practices.
- Strong PowerShell scripting skills; familiarity with Python and/or Bash is a plus.
- Experience with AWS Systems Manager (SSM), including creating and managing SSM Documents.
- Hands-on experience managing Active Directory, including users, groups, policies, authentication, permissions, and AWS integration.
- Solid understanding of cloud networking, security, monitoring, and troubleshooting.
- Excellent problem-solving, communication, collaboration, and decision-making skills.
Nice-to-Have Skills
- Experience with containerization and orchestration technologies, such as Docker, Kubernetes, and Amazon EKS.
- Knowledge of monitoring and observability tools, such as Amazon CloudWatch, New Relic, and Sumo Logic.
- An AWS certification, such as AWS Certified DevOps Engineer – Professional or AWS Certified Solutions Architect.
Who You Are
- You are eager to learn new technologies and continuously improve your skills.
- You make sound decisions and take ownership of your work.
- You are proactive, self-motivated, and comfortable taking initiative.
- You are a strong communicator who enjoys collaborating with cross-functional teams.
- You are committed to improving processes, automation, reliability, and operational efficiency.
Job Description
We are looking for a Windows Administrator with strong hands-on experience in Windows Server administration, upgrades, patching, vulnerability remediation, and troubleshooting.
Key Responsibilities
- Perform Windows Server administration, upgrades, and patching.
- Plan and execute OS upgrades, security patches, and hotfixes.
- Identify and remediate Windows vulnerabilities and security issues.
- Troubleshoot server, OS, application, and performance-related issues.
- Monitor CPU, memory, disk, services, and overall server health.
- Perform incident management and root-cause analysis.
- Manage Active Directory, DNS, DHCP, and Group Policy.
- Support VMware / Hyper-V virtualized environments.
- Automate administrative and remediation activities using PowerShell.
- Coordinate with security, application, network, and cloud teams.
- Maintain system documentation and ensure compliance with operational standards.
Primary Skills
- Windows Server Administration
- Windows Upgrades & Patching
- Vulnerability Remediation
- Troubleshooting & RCA
- Active Directory
- DNS / DHCP / Group Policy
- PowerShell
- VMware / Hyper-V
- Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and on-site support.
- User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
- System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
- Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
- Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
- Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
- Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.







