Cloud Automation Engineer

Job Title : Senior DevOps Engineer

Experience : 5+ Years

Location : Gurgaon, Sector 39

About the Role :

We are seeking an experienced Senior DevOps Engineer to lead our DevOps practices, manage a small team, and build functional, scalable systems that enhance customer experience. You will be responsible for deployments, automation, troubleshooting, integrations, monitoring, and team mentoring while ensuring secure and efficient operations.

Mandatory Skills :

Linux Administration, Shell Scripting, CI/CD (Jenkins), Git/GitHub, Docker, Kubernetes, AWS, Ansible, Database Administration (MariaDB/MySQL/MongoDB), Apache httpd/Tomcat, HAProxy, Nagios, Keepalived, Monitoring/Logging/Alerting, and On-premise Server Management.

Key Responsibilities :

• Implement and manage integrations as per business and customer needs.
• Deploy product updates, fixes, and enhancements.
• Provide Level 2 technical support and resolve production issues.
• Build tools to reduce errors and improve system performance.
• Develop scripts and automation for CI/CD, monitoring, and visualization.
• Perform root cause analysis of incidents and implement long-term fixes.
• Ensure robust monitoring, logging, and alerting systems are in place.
• Manage on-premise servers and ensure smooth deployments.
• Collaborate with development teams for system integration.
• Mentor and guide a team of 3 to 4 engineers.

Required Qualifications & Experience :

• Bachelor’s degree in Computer Science, Software Engineering, IT, or related field (Master’s preferred).
• 5+ years of experience in DevOps engineering with team management exposure.
• Strong expertise in:
• Linux Administration & Shell Scripting
• CI/CD pipelines (Jenkins or similar)
• Git/GitHub, branching, and code repository standards
• Docker, Kubernetes, AWS, Ansible
• Database administration (MariaDB, MySQL, MongoDB)
• Web servers (Apache httpd, Apache Tomcat)
• Networking & Load Balancing tools (HAProxy, Keepalived)
• Monitoring & alerting tools (Nagios, logging frameworks)
• On-premise server management
• Strong debugging, automation, and system troubleshooting skills.
• Knowledge of security best practices including data encryption.

Personal Attributes :

• Excellent problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Detail-oriented with a focus on reliability and performance.
• Ability to mentor juniors and collaborate with cross-functional teams.
• Keen interest in emerging DevOps and cloud trends.

LogiNext is looking for a technically savvy and passionate DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.

You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.

Responsibilities:

Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 2 to 4 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills

• 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code. 
• Advanced Linux system administration abilities. 
• Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus. 
• Experience with managing production environments on AWS or GCP. 
• Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus. 
• Experience on any configuration management tools like Ansible, Puppet or Chef is a must. 
• Experience in any one of the scripting languages: Shell, Python, etc. 
• Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must. 
• Solid understanding of SSL and DNS. 
• Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc. 
• Basic understanding of networking concepts.
• Always adhere to security best practices.
• Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.  
• Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage. 

What you get to do 

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments 
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues 
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security 
• Implement security best practices – primarily patching of operating systems and applications 
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 12x7 on-call rotations 
• Work with third party service/support providers for installations, support related calls, problem resolutions etc. 

What you need to have:

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe

DevOps 

Engineers : Min 3 to 5 Years 
Tech Leads : Min 6 to 10 Years 

• Implementing & supporting CI/CD/CT pipelines at scale.  
• Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.  
• Extensive experience with Shell scripts (bash).  
• Knowledge and practical experience of Jenkins for CI.  
• Experienced in build & release management.  
• Experience of deploying JVM based applications.  
• Enterprise AWS deployment with sound knowledge on AWS & AWS security.  
• Knowledge of encryption technologies: IPSec, SSL, SSH. 
• Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments. 
• DNS providing and maintenance.  
• Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.  
• Knowledge of app and server monitoring tools such as ELK/AppEngine. 
• Excellent written, oral communication and interpersonal skills. 

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

Job Description

• Experienced in Cloud (AWS, Digital Ocean, Google& Azure) development and System Operations.
• Cloud Storage Services and prior experience in designing and building infrastructure components in Amazon. DigitalOcean (or other cloud providers).
• Strong Linux experience (Red Hat 6.x/CentOS 5.x & 6.x, Debian).
• Expert Knowledge in - Git, Jenkins
• Should have experience in CI/CD Automation using tools like Jenkins, Ansible, puppet/Mcollective, Chef Docker, Kubernetes, GIT, Ansible, Terraform, Packer, Hashicorp Vault Docker, Kubernetes, Python Scripting etc.
• Good working knowledge with scripting languages such as Python, php
• Good communications and Presentation Skills

Preferred Education:

Bachelor's Degree or global equivalent in Computer Science or related field

Must Have Skills

• AWS Solutions Architect and/or DevOps certification, Professional preferred
• BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
• Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
• Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
• DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
• DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
• Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
• Scripting in Shell (bash) and Extensive Python
• Agile software development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Linux (RHEL) administration/engineering

Experience:

• Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
• Working as both an infrastructure and application migration specialist
• Identifying and documenting application requirements for network, F5, IAM, and security groups
• Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment 
• Work with Technology leadership to understand business goals and requirements
• Experience with continuous integration tools
• Experience with configuration management platforms
• Writing and diagnosing issues with complex shell scripts
• Strong practical application development experience on Linux and Windows-based systems