Cloud Automation Engineer

Why this role exists

Our infrastructure footprint is growing faster than our headcount, and we believe most of that

gap should be closed by automation and AI agents — not by hiring more humans to do toil. We

need someone early in their career who treats manual work as a bug, ships scripts and agents

instead of tickets, and wants to grow into deeper ownership over the next two years.

You will not be the most senior person on the team. You will be the one who multiplies the team.

What you'll own

In your first 1 months

• Take ownership of one slice of our CI/CD pipeline and make it measurably

faster, more reliable, or cheaper. We expect a number on a dashboard to move.

• Build at least three internal automations that replace manual ops toil —

using AI agents (Claude Code, agentic CLIs, scripted LLM workflows) as your force

multiplier.

• Be the first responder for a defined set of alerts. Write the runbooks. Drive

the alert volume down.

• Support senior engineers on AI/ML infrastructure (GPU nodes, inference

services, model deployment) — observe, document, and gradually take on contained

changes under review.

By 3 months you should be

• The go-to person for at least two production systems.

• Shipping routine infrastructure changes without needing senior review.

• Treating "manual" as a code smell.

Required (we will reject without these)

• 0–3 years hands-on experience with one major cloud (AWS, GCP, or

Azure — one is fine, depth beats breadth).

• Fluent in Linux command line, bash, and at least one scripting language

(Python or Go preferred).

• Have shipped something to production that real users hit. A side project

counts; a graded coursework lab does not.

• Comfortable with Docker — you can explain what an image vs. a

container is and why it matters.

• Working knowledge of networking fundamentals: DNS, HTTP/HTTPS,

TLS, ports, basic subnets — enough to debug "it works on my machine."

• Git fluency: branches, merges, rebases, conflict resolution.

• CI/CD pipelines — you have authored or substantially modified pipelines

in GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar. Not just "I clicked Re-run."

• Kubernetes basics — kubectl for real work, can read pod logs,

understand deployments and services, can debug a CrashLoopBackOff without

panicking. You do not need to have run a cluster; you do need to have lived inside one.

• Active user of AI coding agents (Claude Code, Cursor, Copilot, agentic

CLIs, etc.). You should be able to walk us through specific tasks where they made you

faster, and specific tasks where they failed you and how you noticed. "I have tried it" is

not enough.

Bonus (real plus, not required)

• Infrastructure as Code: Terraform, Pulumi, or Ansible.

• Observability: Prometheus/Grafana, Datadog, OpenTelemetry, any APM.

• Have built or extended an LLM-based agent — a custom MCP server, a

scripted multi-step workflow, an internal tool that calls models in a loop. Anything beyond

chat-with-Claude.

• Exposure to GPU workloads, model serving (vLLM, Triton, TGI, etc.), or

ML pipelines.

What we don't care about

• Whether your degree is in CS — or whether you have a degree at all.

• Brand-name companies on your resume.

• Certifications. They are fine. They do not substitute for having shipped.

How we work

• We default to automation. If you do something manually twice, the third

time you script it or hand it to an agent.

• AI agents are part of the workflow, not a novelty. Expect interview

questions about exactly how you use them — and where you have caught them being

wrong.

• Small, reversible changes beat big-bang rollouts.

• Postmortems are blameless and written down.

• We push back on each other. If you only execute, you will be unhappy

here.

How to apply

Send:

• Your resume.

• A short note (≤200 words) describing one infra or automation problem you

solved, and how AI agents factored in — or did not, and why. We read these. Generic

notes get rejected.

Internal note — delete before posting externally

• Comp band, location policy, team name, and reporting line marked

[CONFIRM] need to be filled in before this goes external.

• The Required list is intentionally tight: CI/CD and Kubernetes basics

promoted from bonus. Expect this to filter ~80% of typical junior DevOps applicants. The

remaining pool will skew toward people who have actually shipped infra at a startup, not

bootcamp grads or pure cloud-cert holders.

• IaC, observability, agent-building, and GPU/ML serving stay as bonus.

Promoting any of these to required at 0–3 yrs collapses the pool to near-zero or forces

hiring senior people at junior comp. If you want IaC required, re-level this to mid (3–5

yrs) and raise the band.

• Screening implication: the resume screen should explicitly check for

CI/CD pipeline authorship and any K8s-touching production work. If neither is on the

resume, reject at screen. Do not waste interview slots.

• Pipeline watch: if fewer than ~15 qualified resumes after 2 weeks of

active sourcing, the first thing to relax is the AI-agent-fluency bar (move to bonus and

screen for it in interview instead). Do not relax the "shipped to production" requirement

— that is the load-bearing filter.

Title: Azure Cloud Developer/Engineer

Exp: 5+ yrs

Location: T-Hub, Hyderabad

Work from office (5 days/week)

Interview rounds: 2-3

Excellent comm skills

Immediate Joiner

Job Description

Position Overview:

We are seeking a highly skilled Azure Cloud Developer/Engineer with experience in designing, developing, and managing cloud infrastructure solutions. The ideal candidate should have a strong background in Azure infrastructure deployment using Terraform,Kubernetes (AKS) with advanced networking, and Helm Charts for application management.Experience with AWS is a plus. This role requires hands-on expertise in deploying scalable, secure,and highly available cloud solutions with strong networking capabilities.

Key Responsibilities:

• Deploy and manage Azure infrastructure using Terraform through CI/CD pipelines.
• Design, deploy, and manage Azure Kubernetes Service (AKS) with advanced networking features, including on-premise connectivity.
• Create and manage Helm Charts, ensuring best practices for configuration, templating, and application lifecycle management.
• Collaborate with development, operations, and security teams to ensure optimal cloud infrastructure architecture.
• Implement high-level networking solutions including Azure Private Link, VNET Peering, ExpressRoute, Application Gateway, and Web Application Firewall (WAF).
• Monitor and optimize cloud environments for performance, cost, scalability, and security using tools like Azure Cost Management, Prometheus, Grafana, and Azure Monitor.
• Develop CI/CD pipelines for automated deployments using Azure DevOps, GitHub Actions, or Jenkins, integrating Terraform for infrastructure automation.
• Implement security best practices, including Azure Security Center, Azure Policy, and Zero Trust Architecture.
• Troubleshoot and resolve issues in the cloud environment using Azure Service Health, Log Analytics, and Azure Sentinel.
• Ensure compliance with industry standards (e.g., CIS, NIST, ISO 27001) and organizational security policies.
• Work with Azure Key Vault for secrets and certificate management.
• Explore multi-cloud strategies, integrating AWS services where necessary.

Key Skills Required:

• Azure Cloud Infrastructure Deployment: Expertise in provisioning and managing Azure resources using Terraform within CI/CD pipelines.
• Kubernetes (AKS) with Advanced Networking: Experience in designing AKS clusters with private networking, hybrid connectivity (ExpressRoute, VPN), and security best practices.
• Infrastructure as Code (Terraform, Azure Bicep): Deep understanding of defining and maintaining cloud infrastructure through code.
• Helm Charts: Strong expertise in creating, deploying, and managing Helm-based Kubernetes application deployments.
• Networking & Security: In-depth knowledge of VNET Peering, Private Link, ExpressRoute,Application Gateway, WAF, and hybrid networking.
• CI/CD Pipelines: Experience with building and managing Azure DevOps, GitHub Actions, or Jenkins pipelines for infrastructure and application deployment.
• Monitoring & Logging: Experience with Prometheus, Grafana, Azure Monitor, Log Analytics,and Azure Sentinel.
• Scripting & Automation: Proficiency in Bash, PowerShell, or Python.
• Cost Optimization (FinOps): Strong knowledge of Azure Cost Management and cloud financial governance.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud engineering, preferably with Azure-focused infrastructure deployment and Kubernetes networking.
• Strong understanding of containerization, orchestration, and microservices architecture.

Certifications (Preferred):

Required:

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Azure DevOps Engineer Expert

Nice to Have (AWS Experience):

• AWS Certified Solutions Architect – Associate or Professional
• AWS Certified DevOps Engineer – Professional

Nice to Have Skills:

• Experience with multi-cloud environments (Azure & AWS).
• Familiarity with container security tools (Aqua Security, Prisma Cloud).
• Experience with GitOps methodologies using tools like ArgoCD or Flux.
• Understanding of serverless computing and event-driven architectures (Azure Functions, Event Grid, Logic Apps).

Benefits

Why Join Us?

• Competitive salary with performance-based incentives.
• Opportunities for professional certifications (e.g., AWS, Kubernetes, Terraform).
• Access to training programs, workshops, and learning resources.
• Comprehensive health insurance coverage for employees and their families.
• Wellness programs and mental health support.
• Hands-on experience with large-scale, innovative cloud solutions.
• Opportunities to work with modern tools and technologies.
• Inclusive, supportive, and team-oriented environment.
• Opportunities to collaborate with global clients and cross-functional teams.
• Regular performance reviews with rewards for outstanding contributions.
• Employee appreciation events and programs.

• Good knowledge of at least one language (C#, Java, Python, Go, PHP, Node.js)
• Have enough experience on application and infrastructure architectures
• Design and plan cloud solution architecture
• Design for security, network, and compliances
• Analyze and optimize technical and business processes
• Ensure solution and operational reliability
• Manage and provision cloud infrastructure
• Manage IaaS, PaaS, and SaaS solutions
• Design strategies around cloud governance, migration, Cloud operations and DevOps
• Design highly scalable, available, and reliable cloud applications
• Build and test applications
• Deploy applications on cloud
• Integration with cloud services

Certification:

• Architect level certificate of any cloud (AWS, GCP, Azure)

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Task:

• Need to run our software products in different international environments (on premise and cloud providers)
• Support the developers while debugging issues
• Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
• Integrate new technologies to support our products while growing in the market
• Develop Continuous Integration and Continuous Deployment Pipelines
• Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
• Automation of task to reduce amount of human errors and parallelize work

We wish:

• Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
• Webserver administration and optimization (Apache, Traefik)
• Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
• jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
• Scripting experience (Perl, Python, PHP, Java)
• Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
• Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
• Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
• Define and optimize processes for system maintenance, continuous integration, and continuous delivery
• Excellent communication skill & proficiency in English is necessary
• Leadership skill with team motivational approach
• Good Team player

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

Your Contact for this position is Janki Raval .

Would you like to become part of this highly innovative, dynamic, and exciting world?

We look forward to your expressive Resume.

Experienced with Azure DevOps, CI/CD and Jenkins.

Experience is needed in Kubernetes (AKS), Ansible, Terraform, Docker.

Good understanding in Azure Networking, Azure Application Gateway, and other Azure components.

Experienced Azure DevOps Engineer ready for a Senior role or already at a Senior level.

Demonstrable experience with the following technologies:

Microsoft Azure Platform As A Service (PaaS) product such as Azure SQL, AppServices, Logic Apps, Functions and other Serverless services.

Understanding of Microsoft Identity and Access Management products such including Azure AD or AD B2C.

Microsoft Azure Operational and Monitoring tools, including Azure Monitor, App Insights and Log Analytics.

Knowledge of PowerShell, GitHub, ARM templates, version controls/hotfix strategy and deployment automation.

Ability and desire to quickly pick up new technologies, languages, and tools

Excellent communication skills and Good team player.

Passionate about code quality and best practices is an absolute must

Must show evidence of your passion for technology and continuous learning

Role and responsibilities

• Expertise in AWS (Most typical Services),Docker & Kubernetes.
• Strong Scripting knowledge, Strong Devops Automation, Good at Linux
• Hands on with CI/CD (CircleCI preferred but any CI/CD tool will do). Strong Understanding of GitHub
• Strong understanding of AWS networking and. Strong with Security & Certificates.

Nice-to-have skills

• Involved in Product Engineering

Your skills and experience should cover:

• 5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).

• Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.

• 5+ years of experience using one or more modern programming languages (Python, Node.js).

• Hands-on experience migrating data to the AWS cloud platform

• Experience with Scrum/Agile methodology.

• Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)

• Experience with AWS Data Storage Tools.

• Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.

• Experience working with GIT, or similar tools.

• Ability to communicate and represent AWS Recommendations and Standards.

The following areas are highly advantageous:

• Experience with Docker

• Experience with PostgreSQL database