Network Support Engineer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Key Responsibilities:

• Develop and deploy machine learning, deep learning, and NLP models for various business use cases.
• Build end-to-end ML pipelines including data preprocessing, feature engineering, training, evaluation, and production deployment.
• Optimize model performance and ensure scalability in production environments.
• Work closely with data scientists, product teams, and engineers to translate business requirements into AI solutions.
• Conduct data analysis to identify trends and insights.
• Implement MLOps practices for versioning, monitoring, and automating ML workflows.
• Research and evaluate new AI/ML techniques, tools, and frameworks.
• Document system architecture, model design, and development processes.

Required Skills:

• Strong programming skills in Python (NumPy, Pandas, Scikit-learn, TensorFlow, PyTorch, Keras).
• Hands-on experience in building and deploying, finetuning ML/DL models in production.
• Good understanding of machine learning algorithms, neural networks, NLP, and computer vision.
• Experience with REST APIs, Docker, Kubernetes, and cloud platforms (AWS/GCP/Azure).
• Working knowledge of MLOps tools such as MLflow, Airflow, DVC, or Kubeflow.
• Familiarity with data pipelines and big data technologies (Spark, Hadoop) is a plus.
• Strong analytical skills and ability to work with large datasets.
• Excellent communication and problem-solving abilities.
• Experience in deploying models using cloud services (AWS Sagemaker, GCP Vertex AI, etc.).
• Experience in LLM fine-tuning or Generative AI, Voice AI, is an added advantage.

Educational Qualification:

• Bachelor’s or Master’s degree in Computer Science, Data Science, AI, Machine Learning, IT, from IIT/NIT colleges strongly preferred

Exp: 1-3 years

Candidate should be able to develop logic and code independently.

Candidate should have good experience in core React/NodeJs/MYSQL, js,jquery and any One CMS of framework.

Candidate should be able to Deployment of application on AWS, Git and Heroku

Web designing knowledge will be an added advantage.

Candidate profile Degree - B-Tech/ B.E./MCA preferable full time only.

Must have knowledge in PHP either of the Frameworks (Zend/ Cake PHP / Code Igniter / Zend/ Symphony).

PHP Programmer with bright ideas and clear goals and Proficiency in ReactJs,NodeJsMySql, jQuery, JavaScript, CSS, HTML, Angular MangoDB Core PHP should be very strong.

Desired Skills and Experience

JS,css , jquery , javascript , cake , web developer , NodeJs, , mysql , html , web designing , React programmer, AWS Server Deployment

Location :- Gomti Nagar, Lucknow

🚀 Hiring: React Native Developer at Deqode

⭐ Experience: 4+ Years

📍 Location: Pune, Bhopal, Jaipur, Gurgaon, Delhi, Banglore, Chennai, Kolkata

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

We’re looking for a skilled React Native Developer to build and maintain high-quality mobile applications across Android, iOS, and tablet platforms. You’ll work closely with product, design, and backend teams to deliver scalable, high-performance mobile solutions.

🔧 Key Skills & Experience

• 4–7 years of hands-on React Native development
• Strong JavaScript & TypeScript expertise
• Experience delivering multiple production mobile apps
• CI/CD, app signing, and store releases (Play Store & App Store)
• Testing with Jest, Detox, Storybook
• REST APIs, OAuth/SSO, Push Notifications, Firebase Analytics
• Performance optimization & debugging skills

🤝 What We Look For

• Strong communication & collaboration skills
• Ownership mindset and problem-solving attitude
• Ability to build responsive UI and handle complex business logic

⚠️ Important

• Immediate joiners only
• Notice period beyond 15 days not considered

• Strong B2B Tech Sales profiles
• Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
• Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
• Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Mandatory (Note 1) - Total experience should not be more than 7 Years.

Role: Azure AI Tech Lead

Exp-3.5-7 Years

Location: Remote / Noida (NCR)

Notice Period: Immediate to 15 days

Mandatory Skills: Python, Azure AI/ML, PyTorch, TensorFlow, JAX, HuggingFace, LangChain, Kubeflow, MLflow, LLMs, RAG, MLOps, Docker, Kubernetes, Generative AI, Model Deployment, Prometheus, Grafana

JOB DESCRIPTION

As the Azure AI Tech Lead, you will serve as the principal technical expert leading the design, development, and deployment of advanced AI and ML solutions on the Microsoft Azure platform. You will guide a team of engineers, establish robust architectures, and drive end-to-end implementation of AI projects—transforming proof-of-concepts into scalable, production-ready systems.

Key Responsibilities:

• Lead architectural design and development of AI/ML solutions using Azure AI, Azure OpenAI, and Cognitive Services.
• Develop and deploy scalable AI systems with best practices in MLOps across the full model lifecycle.
• Mentor and upskill AI/ML engineers through technical reviews, training, and guidance.
• Implement advanced generative AI techniques including LLM fine-tuning, RAG systems, and diffusion models.
• Collaborate cross-functionally to translate business goals into innovative AI solutions.
• Enforce governance, responsible AI practices, and performance optimization standards.
• Stay ahead of trends in LLMs, agentic AI, and applied research to shape next-gen solutions.

Qualifications:

• Bachelor’s or Master’s in Computer Science or related field.
• 3.5–7 years of experience delivering end-to-end AI/ML solutions.
• Strong expertise in Azure AI ecosystem and production-grade model deployment.
• Deep technical understanding of ML, DL, Generative AI, and MLOps pipelines.
• Excellent analytical and problem-solving abilities; applied research or open-source contributions preferred.

• Supporting the Executive Creative Director and the Creative Team with the development of concepts,

strategies, and client presentations.

• Bring an ability to think and understand copy

• Directing the design and development of creative materials.

• Ensuring brand identity and message consistency across channels.

• Keeping up with the latest trends, strategies, and technologies.

·        Looking after the day to day functions of management

·        Answering HR requests and questions

·        Update and keep employee record in check

·        Conducting recruitment and interview process

·        Responsible for analyzing training needs,

·        Maintain the HR team’s calendar (schedule meetings, interviews, HR events etc)

·        Building records of the employee

·        Tracking Employee Performance

·        Analyzing the Data got from Employee work performance.

·        Designing and implementing an overall recruiting strategy

·        Consulting with managers to discover specific job objectives

·        Contact new employees and prepare onboarding sessions

Job Title: Business Development Associate.

Experience: 0-1 Years

Job Location Flexible [Work from anywhere in india/Remote WFH]

Selection process: HR Round followed by Group Discussion and Sales Manager Round.

Qualification : 12+Diploma OR Any Graduation

Salary Offered: As per industry standard.

About UAI Autoworks Pvt Ltd.

UAI Autoworks is a tech enabled car servicing, repairing and detailing platform providing 24*7 minor

repair service and road side assistance. Were we also provide a annual subscription to the customers

with a monthly car diagnosis covering the full car. We also have the best detailing studios to give cars a

new look.

About the role

We’re seeking a qualified Sales Associate to sell Annual Car Subscription products that our

customers have grown to rely on. The Sales Associate will utilize their skills to generate high-quality

leads, build a strong

relationship with customers, and close deals. The ideal candidate will be a quick learner with strong

negotiating skills and demonstrate the ability to showcase our offerings compellingly.

Role details (please read)

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role.

Working days: 6 working days with 1 day-off which may be during the week.

Shifts: 10:30 am - 7:30pm.

Mandatory Language: English and Hindi.

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed.

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Qualifications

● Proven track record of exceeding targets as a Sales Associate, atleast 1 year of experience in Sales.

● Overall experience must not be more than 4 years.

● Fluency in English and Hindi, ability and willingness to deliver in a high-pressure environment.

● Excellent communication, interpersonal, problem-solving, presentation, and organizational skills.

● Comfortable with exceeding work timing based on process need.

● Graduation or 2 years diploma with 12th pass.

● Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ), and PowerPoint.

● Immediate joiners are preferred.

Experience in implementing UI using DHTML, HTML5, CSS3, Bootstrap. Ability to interact with APIs based on HTTP and REST architecture and handle dynamic data on frontend. Experience in writing unit test cases for UI components. Knowledge about securing application and vulnerabilities such as XSS & CSRF.