Technical Specialist - Associate (Client)

Job Summary:

We are looking for dynamic and motivated Team Leaders with experience in Loan products and Sales (B2B/B2C). The ideal candidate will have 0–3 years of total work experience, including at least 1+ year in a team-handling role. Preference will be given

to candidates who have worked with DSAs (Direct Selling Agents).

Key Responsibilities:

• Lead and manage a team of sales executives to achieve monthly targets.

• Drive sales of loan products (Personal Loan, Business Loan, etc.) through B2B and B2C channels.

• Train, mentor, and motivate team members to deliver consistent performance.

• Monitor team KPIs, generate reports, and ensure adherence to compliance and process standards.

• Handle customer escalations and support the team in closing high value deals.

• Coordinate with internal departments for smooth workflow and client servicing.

Required Skills & Qualifications:

• Graduate in any discipline.

• 2 to 5 years of experience in sales, preferably in the Loans or Financial Products

domain.

• Minimum 1 year of experience in leading a team.

• Strong interpersonal, communication, and leadership skills.

• Familiarity with DSA channels is a plus and highly preferred.

• Goal-oriented, self-motivated, and a team player.

• Excellent communication skillsPerks:

• Fixed salary: ₹35K – ₹40K (based on experience and interview performance)

• Incentives based on team and individual performance

• Career growth opportunities in a fast-paced environment

• Identify and develop strategic relationships with potential customers.
• Develop a strong pipeline of new customers through direct or indirect customer contact and prospecting.
• Monitor and analyze pipeline to review performance & optimize accordingly to ensure objectives are met.
• Maintain strong follow-ups and regular feedback calls ● Create lead engagement plans and strategy
• Study the details of each offering & stay abreast of updates to these offerings
• Proactively connect with leads while..ensuring consistent follow-ups, low Turn-AroundTime (TAT), and increased connectivity with multiple attempts Update and create tailored client proposals and negotiate further to close the deals

Tranzact is a a cloud-based B2B Business platform for Indian Manufacturing & Trading SME's. TranZact brings different teams of SMEs on a single platform where they can collaborate efficiently to manage their entire business.

Responsibilities:

● Making conversation with the prospective SME business owners and moving them to a

product demonstration

● Develop and maintain effective relationships with all key stakeholders of the company.

● Collaborate with all internal and external teams and perform troubleshooting on all client

issues and ensure timely resolution.

● Close sales with qualified leads to generate new business and ensure the client’s needs

are met

● Encourage potential clients to buy premium products and close the best possible deal

● Build customer relationships with existing clients by reaching out via phone calls, emails,

or other forms of communication to increase the likelihood of them using our services

again

● Track sales cycle progress on a monthly and quarterly basis to make sure customer

acquisition goals are met

● Showcase the company’s strengths and highlight our brand by talking exclusively about

the characteristics that make our organization unique.

What do I need?

● MBA graduates preferred

● 2+ years of relevant experience as a business development executive

● Strong problem identification and objections resolution skills

● Tech-savvy with the ability to make complex technical matters easy- to understand even

for non-technical people

● Excellent phone and cold calling skills.

● Excellent verbal and written communication skills

● Ability to multitask, prioritize, and manage time effectively

● Experience of working in a fast-growing unstructured startup environment

● In-depth experience of market research in SME SaaS-tech or SMB segments is

preferred

What happens after I apply?

1. Quick phone call to learn about your experience and why you want to work at Tranzact.

2. Interview rounds with the founders and marketing team.

3. There might be optional rounds customized to your experience.

We aim to close the end-to-end process within 3 days of giving you a phone call.

Responsibilities

· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.

· Performing routine assignments in the entry level to a professional job progression.

· Providing prompt recovery and problem escalation using multiple system management and problem management tools.

· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.

· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.

· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.

· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.

· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.  

Position: Growth Marketing Ninja 

Location: Remote - based in India

Experience: 3-5 years

Timings : Must be able to work 3-4 hours in the eastern time zone to overlap with key stakeholders 

About Us:

Plobal Apps is a no code platform that helps online brands build mobile apps in minutes. We are one of the largest app builders in the Shopify ecosystem, powering apps for some of the world’s largest brands like Steve Madden, Forever 21, Bailey’s Blossoms & thousands more. Our team currently operates out of Toronto, Pune & Bangalore. 

We’ve raised over $10 million in funding and are backed by Bessemer Venture Partners, Elevation Capital & Better Capital. 

What you will do:

• You will work closely with the CEO
• Strategize and execute paid and organic campaigns
• Set up and optimize outbound email campaigns, working closely with the Sales team 
• Build and execute content marketing strategies to drive leads
• Plan and manage the design, content, and production of all marketing materials with designers
• Manage the SEO initiatives - strategizing, planning and execution (coordinating with an agency)
• 
  

Who we are looking for:

• At least 3-5 years of digital marketing experience forB2B SaaS companies
• Excellent at written communication
• Excellent at creating compelling decks
• Well versed in analyzing data and funnels
• Tech Savvy and excited to explore and work with new technology

Benefits:

• Remote first work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave
• High learning curve
• Opportunity to work with some of the coolest brands in the world 

Ready to help us build the next generation of mobile commerce?

Job Description:

• 3 - 4 years of hands-on Python programming & libraries like PyData, Pandas
• Exposure to Mongo DB
• Experience in writing Unit Test cases
• Expertise in writing medium/advanced SQL Database queries
• Strong Verbal/Written communication skills
• Ability to work with onsite counterpart teams