Data Center Engineer - VMWare

Key Responsibilities

• Define product vision, strategy, and roadmap based on customer needs and market trends
• Convert requirements into user stories and work closely with engineering for delivery
• Prioritize features, track progress, and ensure timely product releases
• Conduct market research and competitive analysis
• Collaborate with design for user-centric experiences
• Track product metrics and drive data-based decisions
• Support sales, customer success, and documentation efforts

Qualifications

• 2+ years experience in product management (no freshers)
• Background in B2B SaaS / Marketing Tech / CDP preferred
• Strong understanding of APIs, SDKs, and SDLC
• Experience in product lifecycle management
• Strong analytical, problem-solving, and communication skills
• Startup/high-growth experience is a plus
• Bachelor’s degree required (MBA preferred) 

Strong DevSecOps / Cloud Security profile

Mandatory (Experience 1) – Must have 8+ years total experience in DevSecOps / Cloud Security / Platform Security roles securing AWS workloads and CI/CD systems.

Mandatory (Experience 2) – Must have strong hands-on experience securing AWS services (including but not limited to) KMS, WAF, Shield, CloudTrail, AWS Config, Security Hub, Inspector, Macie and IAM governance

Mandatory (Experience 3) – Must have hands-on expertise in Identity & Access Security including RBAC, IRSA, PSP/PSS, SCPs and IAM least-privilege enforcement

Mandatory (Experience 4) – Must have hands-on experience with security automation using Terraform and Ansible for configuration hardening and compliance

Mandatory (Experience 5) – Must have strong container & Kubernetes security experience including Docker image scanning, EKS runtime controls, network policies, and registry security

Mandatory (Experience 6) – Must have strong CI/CD pipeline security expertise including SAST, DAST, SCA, Jenkins Security, artifact integrity, secrets protection, and automated remediation

Mandatory (Experience 7) – Must have experience securing data & ML platforms including databases, data centers/on-prem environments, MWAA/Airflow, and sensitive ETL/ML workflows

Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth

Job Title:

Technical Support – L1/L2 (Application Support + System Administration)

Location:

Hyderabad, India (Work from Office)

Shift: US Shift (Night), Rotational including weekends

Company:

Telebu Communications

Job Summary:

Telebu Communications is hiring three (3) Technical Support Engineers (L1/L2) to join our night shift support team. The ideal candidates will have 2–4 years of experience in application support, with a solid understanding of system administration basics. This is a full-time, office-based role in Hyderabad, involving rotational shifts including weekends, aligned to US hours.

Key Responsibilities:

• Provide L1/L2 support for enterprise applications, ensuring smooth performance and minimal downtime.
• Respond to user queries and technical issues via tickets, calls, or chats within defined SLAs.
• Troubleshoot application-level errors, configuration issues, login/access problems, and usage concerns.
• Monitor system alerts, logs, and performance dashboards to proactively identify issues.
• Perform routine health checks and validation for applications and basic infrastructure.
• Support incident and change management processes; document RCA and resolution steps.
• Coordinate with product, engineering, and DevOps teams for issue escalation and resolution.
• Perform basic server-level troubleshooting, user access control, and patch deployments.
• Maintain internal knowledge base, documentation, and SOPs for recurring support tasks.
• Assist with deployments, updates, and minor configuration changes during off-hours.

Required Skills:

• 2–4 years of experience in application support (L1/L2).
• Good troubleshooting skills for web-based applications and enterprise tools.
• Basic understanding of system administration (Windows/Linux environments).
• Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk).
• Basic networking and DB support knowledge (e.g., ability to run queries, take backups).
• Clear communication skills for effective issue resolution and stakeholder coordination.
• Ability to manage priorities, handle pressure, and work independently during night shifts.

Preferred Skills:

• Experience in production support for SaaS or enterprise software.
• Familiarity with monitoring tools (e.g., Grafana, Nagios, CloudWatch).
• Knowledge of scripting (PowerShell, Bash) is a plus.
• Exposure to cloud environments (AWS, Azure, GCP) is an advantage.

About Telebu:

Established in 2003, Telebu is a 20+ year-old technology driven product based company that helps enterprises build better relationships with their customers and employees using SMS, Chat, Voice & Video products, APIs and SDKs. We were earlier known as SMSCountry Networks until our rebrand to Telebu in 2018. The word Telebu combines Telecommunication and Business. Offices spread across India (HQ in Hyderabad), Manama (Bahrain), Dubai (UAE), Al-Khobar (KSA), Muscat (Oman), Doha (Qatar), USA and Hong Kong.

Role : Senior Engineer Infrastructure

Key Responsibilities:

● Infrastructure Development and Management: Design, implement, and manage robust and scalable infrastructure solutions, ensuring optimal performance,security, and availability. Lead transition and migration projects, moving legacy systemsto cloud-based solutions.

● Develop and maintain applications and services using Golang.

● Automation and Optimization: Implement automation tools and frameworksto optimize operational processes. Monitorsystem performance, optimizing and modifying systems as necessary.

● Security and Compliance: Ensure infrastructure security by implementing industry best practices and compliance requirements. Respond to and mitigate security incidents and vulnerabilities.

Qualifications:

● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

● Good understanding of prominent backend languageslike Golang, Python, Node.js, or others.

● In-depth knowledge of network architecture,system security, infrastructure scalability.

● Proficiency with development tools,server management, and database systems.

● Strong experience with cloud services(AWS.), deployment,scaling, and management.

● Knowledge of Azure is a plus

● Familiarity with containers and orchestration services,such as Docker, Kubernetes, etc.

● Strong problem-solving skills and analytical thinking.

● Excellent verbal and written communication skills.

● Ability to thrive in a collaborative team environment.

● Genuine passion for backend development and keen interest in scalable systems. 

Job description:

• As a Technical project manager to drive the workplace components in a project/program for a new or existing client
• Manage project team and resource allocation
• Ability to lead project teams in a highly matrix environment
• Adapts to changing circumstances, adopting different roles according where appropriate to fit with a new (customer) environment.
• Experiments with new ways of doing things and takes a positive approach to change.
• Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#
• Strong experience in angular 2 and above
• Proficient in working with Microsoft SQL Server
• Experience in developing web applications using Angular
• Strong logical, analytical and problem-solving skills
• Strong background in building web applications
• Manage the project from the initial pre-sales handover to early life support.
• Manage all aspects of the project implementations including project rollouts, resource tracking, budget management, schedule development, cost/ budget analysis, cross discipline coordination and communications
• Excellent communication skills

If you are Interested Kindly, share your updated CV with following details. So that we can have a quick Telephonic Conversation and Set up your Technical Screening or Interview ASAP.

• You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
• You have conducted penetration testing using different tools like Backtrack and Metaspoilt
• You have experience in developing security training and guiding the internal development teams
• You design and implement best practices concerning information security
• You can create programs to implement Identity and Access Management
• You have to develop automated security testing.
• You have to triage security issues and provide recommended fixes.
• You have conducted vulnerability assessments using various open-source and commercial tools.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company.

As a software engineer, you will be the part of a team that focuses on building software applications that scale well. You will play a significant role in shaping our software architecture that provides measurable customer value. You understand both technology and business to know the right trade-offs to make. You will be a technical mentor for your team members. You will work closely with your peers, managers, product, design, and operations teams to create solutions that meet business requirements. You will drive engineering and operational excellence across Scatter. You will collaborate with other engineers to surface common pain points, develop solutions and evangelize best practices.

Qualifications:

2-3 years of professional software engineering experience building customer-facing web and/or mobile applications Strong coding skills using Python, Django, is mandatory. Knowledge on Html, Css, React Js, Jquery, Bootstrap or equivalent programming language is added advantage Graduated from Tier 1 or Tier 2 engineering colleges Excellent knowledge of Data Structures and Algorithms Bachelor or Master degree in Computer Science or a related discipline Experience working in an agile environment Self-quick learner and passionate problem solver Excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems Good oral and written communication skills Above all, an insatiable desire and ability to learn

Nice to have skills:

Experience with large-scale SaaS applications Experience building web and mobile applications Experience designing services on top of cloud infrastructure like AWS, Azure, etc Prior experience in building product from 0-1

Benefits

Ownership and autonomy to drive customer and culture initiatives Opportunity to get mentored and mentor junior engineers Remote work