
The Context:
Leading brands in financial services, retail, pharma, consumer goods, telecom, auto and other industries struggle with building a differentiated but consistent customer experience and with driving sales productivity at the same time.
Based on over 20 years of experience, we have developed an industry leading sales readiness & enablement platform that upskills, engages & enables frontline reps to enhance customer conversations to boost sales & customer experience.
By habituating sales & customer facing reps through gamification, automation and insights, Master-O provides clearer linkages between the rep's preparedness & his or her productivity.
However, scaling excellence requires exceptional operational leadership and strategic execution. That's why this role is perfect for a results-driven leader who thrives on building systems, driving performance, and turning strategic vision into measurable outcomes.
About the Role
We are looking for a seasoned professional with experience in project management & content development to join our team and serve as the operational backbone of our organization, driving excellence across customer implementations.
This is a high-impact role that combines strategic thinking with hands-on execution. Reporting to the Founder, this role is key to ensuring consistent, efficient, and timely execution of client projects & content through strong team leadership, operational oversight, and delivery process management. The role includes direct client-facing responsibilities and plays a critical internal role in optimizing team performance and engagement outcomes. You will lead & oversee the delivery of high-quality client engagements by our India-based team.
Key Result Areas:
- 8+ years of experience in one or more of the following areas: program operations,—ideally in a B2B & edtech context.
- Operational strength in systems setup, logistics, and troubleshooting, with experience managing large datasets or platforms.
- Proven ability to work cross-functionally with customer success, content, engineers, product and teams
- Strong team management, project management and organizational skills, with the ability to juggle multiple workflows in a fast-paced environment.
- Excellent written and verbal communication skills, with a talent for translating technical concepts for non-technical audiences including creative copywriting.
- Comfort with ambiguity and a bias toward action; you enjoy building and iterating in evolving contexts.
- A collaborative and entrepreneurial mindset, eager to contribute and coordinate effectively with diverse partners.
- High level of professionalism, discretion, and integrity when handling sensitive information.
- Proficiency in relevant software tools such as Microsoft Office Suite, Canva, project management platforms, and communication tools.
- Implement and enforce project delivery standards and best practices across teams, including quality assurance reviews and risk mitigation
- Mentor and coach teams to develop consulting capabilities, strengthen analytical rigor, insight generation skills, and improve project execution skills
- Collaborate closely with Leads to track project progress, identify delivery risks, and recommend corrective actions
- Help define and implement best practices for effective and efficient cross project delivery at both local and global local level
- Drive continuous improvement initiatives focused on enhancing delivery processes, tools, and methodologies
- Lead local onboarding and training initiatives, in collaboration with the product & HR team
- Track key project performance metrics (e.g., utilization, quality scores, deadlines) and report progress to senior leadership
What We Value
We recognize that not every candidate will meet every qualification listed. If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset to take initiatives and a commitment to disciplined execution.
Qualifications, Skills & Experience:
Essential Requirements:
• 10+ years of experience in consulting, strategy, operations, or business development roles ideally in small sized organizations
• Proven track record of driving operational excellence and cross-functional leadership
• Strong background in B2B SaaS or enterprise software companies
• Experience in digital marketing and brand building for technology companies
• Demonstrated success in revenue generation and go-to-market execution
• MBA or equivalent from a top-tier institution preferred
What We Offer:
• Direct impact on company strategy and growth trajectory
• Diverse responsibilities spanning operations, project management, content and leadership
• Growth opportunities in expanding markets with significant potential
• Collaborative environment working closely with founders and senior leadership
• Competitive compensation with performance bonuses
• Professional development opportunities and continuous learning environment

Similar jobs
Business Development Executive , Corporate sales
- KEY RESPONSIBILITIES
- Building an expertise with a range of technology products and solutions to handle prospective customers.
- Achievement of agreed targets and managing accounts.
- Draw up strategies to counter competition.
- Should possess capabilities to handle strategic activities.
- To generate leads and meet customers through field visits and product demonstrations.
- Should be able to know & understand the customer’s business, workflow & mapping the accounts.
- Should be able to develop new accounts and further enhance the revenue through the product and vertical growth.
- Closing of orders and follow up for payments/ Collecting necessary documents.KEY REQUISITES
- Should have experience in B2B / Corporate Sales
- Good in negotiation and customer handling skills.
- Excellent language fluency, good communication, presentation and interpersonal skills.
- Team handling experience will be added advantage.
Industry: IT-Hardware / Software
Functional Area: Sales , Business Development
Role Category:Corporate Sales
Role:Sales/Business Development Executive
Education-
UG: Any Graduate
PG:MBA/PGDM
Responsibilities:
IoT Deployment (on-field) and maintenance
Lead assembly, testing, and finalization of IoT products
Black Box Testing: BLE, WiFi
Integration testing: (IoT, backend, and Android)
Test report and deployment setup documentation
Apply quality engineering principles throughout the Agile product lifecycle.
Collaborate closely with cross-functional teams.
Required qualifications:
2021/2022 passed out B.Tech Graduate in ECE or EEE
Hands-on experience with microcontrollers like Arduino and ESP.
Knowledge of C programming language.
Excellent communication and critical thinking skills.
Good organizational skills and a detail-oriented mindset.
Ability to work in a fast-paced environment with minimal supervision.
Sense of ownership and pride in your performance and its impact on the company’s success.
Team player.
Good time management skills.
Preferred qualifications:
Good understanding of embedded and IoT systems.
Who can apply
Only those candidates should apply who
are available for full-time (in-office)
can start the Job immediately
are from Mumbai
have relevant skills and interests
Role Overview:
The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.
Key Responsibilities:
- SEO Strategy Development and Execution:
- Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
- Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.
- Content Optimization:
- Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
- Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.
- Performance Monitoring and Reporting:
- Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
- Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.
- Technical SEO Management:
- Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
- Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.
- Competitor and Market Analysis:
- Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
- Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.
- Local SEO:
- Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
- Optimize Google My Business profiles and manage location-based search strategies.
- Collaboration and Training:
- Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
- Provide training and guidance to team members on SEO best practices.
Qualifications and Requirements:
Education:
- Bachelor’s degree in Marketing, Computer Science, or a related field.
Experience:
- 2–5 years of experience as an SEO Analyst or in a similar role.
- Proven experience in optimizing content for the mental health or healthcare sector is mandatory.
Skills and Knowledge:
- Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
- Strong understanding of technical SEO, keyword research, and link-building strategies.
- Familiarity with content management systems (e.g., WordPress).
- Knowledge of HTML, CSS, and basic coding practices is a plus.
- Excellent analytical and problem-solving skills.
Personal Attributes:
- Strong attention to detail with the ability to manage multiple projects simultaneously.
- Excellent communication and collaboration skills.
- Sensitivity and awareness when working with mental health-related content.
Key Competencies:
- Expertise in SEO strategies and best practices.
- Data-driven decision-making and performance analysis.
- Ability to adapt strategies to the unique needs of mental health-related audiences.
- Strong alignment with the organization’s mission to promote mental health awareness.
About Hubstream
Hubstream is the world’s Investigation Operating System. Hubstream software manages hundreds of thousands of investigative leads and cases for federal governments and private companies. Our tools effectively separate low and high-value cases and build intelligence databases that help resolve future reports. Many of the most critical cases lead to arrests, rescues, website takedowns, and the publication of high-profile investigative reports.
As a Development Manager, you will need to manage the team effectively and make sure that team members are delivering to their full potential by continuously monitoring, mentoring, and guiding them both technically and personally to grow in their careers. Your performance will be measured against each team member's delivery, keeping employee morale high at work, mentoring them to grow in their career, and retaining the employee in the organization.
What you will do at Hubstream:
· Manage Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control, and closure.
· Work collaboratively with development team, lead architect and the CTO to determine technical direction and approach to system design and implementation.
· Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters.
· Make recommendations to management about schedules, prioritization, and resource allocation with input from team members.
· Manage resource planning and organizational capacity planning.
· Coach and train project team members on Software Development processes and best practices.
· Providing continuous guidance and direction to the Leads to meet the client delivery & commitment.
· Periodically conduct the meeting with the Senior Management and update the status of the delivery.
· Regularly conduct individual team meetings to understand the need of the Team(s) and make sure they are met.
· Develop a superior workforce and increase the efficiency of the team.
· Periodically review the performance of each team member(s) and provide feedback to improve.
· Conduct the year-end performance appraisal to all the team members and give the correct rating without any bias towards any employee.
· Had experience in the Performance Improvement Program for those employees who are underperforming and continuously mentor and monitor to improve their performance.
Relevant experience includes:
· Project Scoping
· Controlling Process
· Resource planning and team staffing
· Project Management
· People Management
· Performance Review & Appraisal Process
· Performance Improvement Program
Skills/Qualification:
· B.E/B.Tech/M.Tech/MCA with good CPGA from reputed colleges/Institutes in India.
· 6 to 8 years delivery of consulting or professional services, or as a people manager.
· Minimum 5 years of experience in a technology environment, including 2-3 years of practical professional experience in project management.
· Minimum 5+ years of Software development experience in C#, T-SQL is a bonus.
· Minimum 5+ years of experience in Client Interaction directly or indirectly.
· Demonstrated experience in leading cross-functional project teams.
· Have very good communication skills both verbal and non-verbal communications.
· Flexible to work in different time zones like Australia, Europe & US Time zone based on the Customer's need.
· Ability to learn and grasp concepts quickly in a fast-paced environment and guide the Team.
· Ability to be self-directed and work with minimal supervision.
· Strong interpersonal skills that demonstrate your knowledge, passion, and commitment to partnering with the team to help them work better.
· Working knowledge of the Microsoft development tools (Windows / SQL Server / Visual Studio) is a value addition.
· Demonstrated ability to work on a distributed or remote team is highly preferred.
Expertise in handling large amount of data through Python or PySpark
Conduct data assessment, perform data quality checks and transform data using SQL
and ETL tools
Experience of deploying ETL / data pipelines and workflows in cloud technologies and
architecture such as Azure and Amazon Web Services will be valued
Comfort with data modelling principles (e.g. database structure, entity relationships, UID
etc.) and software development principles (e.g. modularization, testing, refactoring, etc.)
A thoughtful and comfortable communicator (verbal and written) with the ability to
facilitate discussions and conduct training
Track record of strong problem-solving, requirement gathering, and leading by example
Ability to thrive in a flexible and collaborative environment
Track record of completing projects successfully on time, within budget and as per scope
Key Responsibilities
- Learn, design and implement the architecture with the team
- Build a team of A-players with veto rights for each member
- Work to design and build for speed and scalability
- Design and implementation of continuous integration and deployment
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
Recommended
- Experience developing desktop and mobile applications of a minimum of 2 years
- Familiarity with common tech stacks and Headless Ecommerce
- Knowledge of multiple front-end languages and libraries (js, React, React Native)
- Knowledge of back-end languages and libraries (Node.js, MongoDB, PHP, MySQL)
- Experience implementing testing platforms and unit tests
- Strong organizational and project management skills
- Excellent communication and teamwork skills
- Attention to detail
React Native Application Developer
Job Description
- As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
- Experience in building a React or Native mobile app with traffic at scale
- Ability to architect, refractor and debug an app without disrupting users
- Proficient with mobile application life cycles
- Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
- Understanding of unit and functional testing best practices.
- Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
- Can take a defined software design and turn it into code.
- Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
- Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
- Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.
What you will do
- Working collaboratively in building products and services.
- Designing mobile-based features, impacting Customer's Digital Experience
- Taking ownership of the entire software development lifecycle for mobile application
- Collaborating with cross-functional teams to define design and add new features
- Ensuring the performance, quality and responsiveness of the applications.
- Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution
Required Candidate profile
- Capability to perform both independently and in a team
- Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
- Good Knowledge of HTML5, CSS
- Minimum 3+ years' experience as a software developer.
- Proficiency in JavaScript, Angular.js, HTML 5, CSS.
- Familiarity with Git.
- Linux and/or OS X experience.
- Experience consuming API endpoints.
- Good to have - Kafka/queuing system
- Should be well-versed in using multiple Databases - SQL/NO SQL,
- Should have experience using in- memory Data Bases-Redis
- Experience with Unit-Testing.
- Experience building web applications with responsive design.
- Experience with Node.js and/or other server-side JavaScript technologies and tools.
- Strong knowledge of design principles, user interfaces, web standards and usability.
- ES6, React JS/JSX, Redux, Web pack, Immutable.js.
Desired Skills and Experience











