PHE Engineer

Job Title : Kafka Admin

Experience : 5+ Years

Location : Hyderabad / Bangalore / Pune

Work Mode : Hybrid (3 Days Work From Office)

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST

Notice Period : Immediate to 15 Days

Job Description :

We are seeking an experienced Kafka Administrator with 8+ years of hands-on experience.

The ideal candidate should have deep expertise in managing Kafka environments, particularly in Confluent Kafka and EEH Kafka, and should be capable of working independently on configuration, integration, and administration.

Key Responsibilities :

• Administer and manage Kafka clusters, brokers, topics, and security configurations
• Design and implement Kafka-based integrations
• Configure, monitor, and troubleshoot Kafka environments
• Collaborate with development and infrastructure teams to ensure high availability and performance
• Work on Confluent Cloud and EEH Kafka environments

Must-Have Skills :

• Kafka Administration
• EEH Kafka
• Confluent Kafka / Confluent Cloud
• Kafka Configuration and Integration
• Strong troubleshooting and monitoring skills

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Designation: Dotnet Developer

Department: Software

Work Location: Bangalore

Experience: 3 to 7 years

Roles & Responsibilities:

·      Translate application storyboards and use cases into functional applications by understanding the project requirements.

·      Design, build and maintain efficient, reusable, and reliable code.

·      Ensure the best possible performance, quality, and responsiveness of applications.

·      Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.

·      Help maintain code quality, organization, and automatization.

·      Work as a part of agile team by collaborating with the software team.

Eligibility:

·      3 to 7 years of total experience required.

·      Excellent written and verbal communication skill

·      Proficient in C#

·      Proficient in OOPS concepts

·      Proficient in MVC.

·      Proficient in ASP.NET Core 3.1, .Net 5.0

·      Proficient in Angular Or react JS

·      Entity Framework 6 and EF Core

·      Microsoft SQL Server

·      Modern web development with HTML5 and CSS

·      Experience in WebAPI

·      Unit and integration testing with MS Unit or NUnit

·      Strong understanding of object-oriented programming

·      Familiar with various design and architectural patterns

·      Knack for writing clean, readable, and easily maintainable code.

·      Understanding of fundamental design principles for building a scalable application

·      Experience with Agile development using SCRUM methodology.

·      Individual contributor and ability to perform with minimum guidance.

·      Sound knowledge and experience in SOLID principles and industry best practices using Microsoft Technologies is must.

·      Experience in RESTful services

·      Experience in Azure

Monitor system performance and address issues proactively to minimize downtime.

Implement routine maintenance tasks and updates to keep the IBM BPM system up-to-date.

Administer user access and security settings for IBM BPM applications.

Collaborate with other IT teams to ensure secure and compliant access controls.

Install, configure, and maintain IBM BPM software and associated components.

Diagnose and resolve technical issues related to IBM BPM, providing timely support to end-users.

Collaborate with development teams to troubleshoot and optimize IBM BPM solutions.

Develop and implement backup and recovery procedures to safeguard critical IBM BPM data.

Conduct regular testing of backup and recovery processes.

Optimize system performance through continuous monitoring and tuning activities.

Collaborate with development teams to identify and address performance bottlenecks.

Extensive knowledge of Windows Server Technologies, Linux, and VMware

Good Experience is managing WebSphere cells, clusters, and nodes.

As its 6 Days working Mon-Saturday will be WFO

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills

Designation: Software Engineer II

Experience: 4+ years

Work Location: Marathahalli Outer Ring Road, Bengaluru

About the role:

At Bizongo, we believe in delivering excellence which drives business efficiency for our customers. As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will impact how businesses take care of their process and derive process efficiency. We are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multi-dimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology. As a Software Engineer in Test, you’ll be testing complex scenarios, end-to-end, using automation frameworks like Selenium.

Must-haves:

• Proficiency in either Java or Python.

• At least 4 years of experience in working on automated testing frameworks like Selenium, Cucumber.

• Excellent understanding of Feature, Regression, and Smoke Testing.

• Clear understanding of RESTFul API’s and building test frameworks for the same

• Excellent in finding testing scenarios, catching corner cases of the feature that you would be testing.

• Ability to Manage and Test different Projects simultaneously.

• Tech/ BS in Computer Science (or have done relevant courses for the same)

• Good in analysis and solving problems.

• Excellent verbal and written communication skills.

• Passionate about working in a startup.

It would be a plus if:

• If you have built an automated test framework for at least one product from the scratch

• Understanding of how the web works

• Understanding of MVC frameworks like Ruby on Rails, Python Django

Key Responsibilities :

• Understand the design and end-to-end workflow of the feature/product specifications.

• Coming up with all the testing scenarios even before the start of development, after going through the design and specifications

• Keeping the test suite up to date with the latest changes

• Documentation - Keeping all the testing scenarios in the documented format so that anyone can test the scenarios manually if required

• Key role in keeping the production bugs count to zero

Why work with us ?

• Opportunity to work with "India's leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo

• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!

• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment

• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017

• This year, Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category

• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company

• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

About the Company:

Company Website: www.bizongo.com

About Bizongo:

• Bizongo is India's largest multi-category technology-driven packaging platform. We are one of the largest B2B e-commerce players in the country. Bizongo's distinctive business model is a unified platform that solves design, development, and procurement problems for every packaging category. On top of this vision resides a stack of connected technology platforms that facilitate efficient business processes to provide an end-to-end experience which a focus on providing optimized technology-driven supply chain solutions. The place where creativity and technology converge is where transformation happens. With these elements put together, Bizongo is disrupting the market, enabling efficiency and bringing convenience in businesses.

• Packaging has the untapped potential to fit into this space. It is ubiquitous, it is unique, and it is used by diverse industries like FMCG, E-commerce, Automobiles, Pharmaceuticals, and many more. This has made it an ideal means for Bizongo to put their belief into action and create a platform for everything packaging.
  Bizongo serves 100+ enterprise customers across a wide range of industries and is providing packaging solutions to leading brands like Amazon, Johnson & Johnson, Tata Cliq, & Mondelez to name a few.

• Bizongo is a Series C funded startup and backed by marquee investors like Accel, B Capital, Chiratae Ventures, Schroder Adveq & International Finance Corporation (IFC). To be featured in Linkedin Top 25 startups and recognition by Forbes 30 under 30 Asia just validated our business model and affirmed our core beliefs.

Additional Perks:

• Medical Insurance

• Flexible Work hours

• Work from Home

• Casual Dress Code

• Recreational Facility

Tech Stack :

ANGULARJS, NODEJS, REQUIREJS, EXPRESSJS, HTML5, CSS3, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK, MICROSERVICES ARCHITECTURE

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Basic understanding of microservices.
• Basic understanding in designing, architecting, developing enterprise class products and solutions.
• Basic understanding of MVC frameworks.
• Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Basic understanding data migration, transformation, and scripting.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Basic understanding of a back-end programming concepts.
• Basic understanding of code versioning tools, such as Git.
• Proper understanding of OOPS concepts.
• Creating database schemas that represent and support business processes.
• Understanding of startup culture.
• Good team player, Quick learner.