Content Writer cum Social Media Marketing

http://www.gevme.com/?utm_source=JobAd&;utm_medium=StartupAsia&utm_campaign=JobAd">GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. 

We are on the lookout for a Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understand of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 

• Train and guide customers with the on-boarding process on GEVME
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points

• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work

• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 

• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

• Diploma/ Degree in IT or equivalent computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years experience in Customer Support related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Job Overview:

We are looking for a skilled professional with:

• 7+ years of overall experience, including minimum 5 years in Computer Vision, Machine Learning, Deep Learning, and algorithm development.
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• Proficiency in Data Science and Data Analysis techniques.
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• Hands-on programming experience with Python, R, MATLAB or Octave.
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• Experience with AI frameworks like TensorFlow, PySpark, Theano, and libraries such as PyTorch, Pandas, NumPy, etc.
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• Strong understanding of algorithms like Regression, SVM, Decision Trees, KNN, and Neural Networks.
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Key Skills & Attributes: 

• Fast learner with strong problem-solving abilities
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• Innovative thinking and approach
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• Excellent communication skills
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• High standards of integrity, accountability, and transparency
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• Exposure to or experience with international work environments

Notice Period : Immediate to 30Days

We are looking to hire a business development executive with 1-3 years of IT experience as well as good client-handling skills.

Experience: 1-3 Years (Relevant Experience Only)

Work Mode: WFO

Location: Seoni, Madhya Pradesh

Priority: Immediate /Maximum 15-Day Notice Period Acceptable 

Budget: 15,000–25,000 Monthly (Professional Tax & Insurance Deduction Exclusive)

Interview Rounds: 3 (HR, Technical, or Practical)

Working Days: 5 Days a Week (Monday - Friday) | 9:30 AM–6:30 PM

Leave Policy: 8 Paid Leaves *Terms Applied

Notice Period: 1 Month (Mandatory) - If Bypassed, No Relieving/Experience Letter Allotted 

Provisional Period: 90 Days

No salary will be provided if the candidate leaves the company within 15 days

Commitment Period (Bond): Provisional Period + 365 Days (1 Year)

Responsibility:

1. Handling Cold calls and freelancing platforms.
2. Generating the leads, Negotiation with clients Convert leads into clients.
3. Understand client requirements and shape the project structure.
4. Good knowledge about how to create SOW, build data architecture, and other necessary documents.
5. strategies to identify and engage potential clients through various channels.
6. Conduct research to identify new leads and opportunities within target industries.
7. Gather a deep understanding of prospective clients' needs, pain points, and goals.
8. Present our products/services and make plans for their updating with time.
9. Handling Dispute and Finding solution.
10. Maintain regular follow-ups to keep prospects engaged throughout the sales cycle.
11. Collaborate with Development teams and give information about client needs.
12. Do Price negotiations, discussing terms, pricing, and contractual agreements with clients.
13. Prepare and present regular reports on sales activities, lead generation, and performance, and share them with the MD.
14. Good knowledge of market standards and trends.
15. Knowledge about every type of product and service.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or a relevant field.
2. Handson is experienced in IT, with at least 2 years of business development or sales roles.
3. Exceptional communication, negotiation, and convention skills
4. Ability to build and maintain client relations
5. Knowledge about how to present a demo 
6. Focus on achieving and exceeding targets.
7. Self-motivated, proactive, and capable of working independently.

Pre-Requirements:

Must read the complete job description and acknowledge self-fit for this position.

- Good internet connection/ WiFi.

- Diary and a pen to solve some questions.

- Working earphones and camera.

- Must Join with your own Laptop/Computer.

- Your previous work.

-  Must Visit our website Defenzelite.Com to know about the company.

WFH Note:

We do not provide laptops. The candidate has to arrange before joining.

The candidate has to make sure they have good internet connectivity. (Call such expenses covered by the candidates themselves.)

We encourage you to apply if you think you are a good fit, can handle the Business Development Executive environment, and have a proven ability to generate leads and convert them into clients. Join us in driving our business to new heights and significantly impacting our industry.

• Azure IaaS and PaaS.
• .Net (Core and Framework)
• Web API, ASP.NET, Entity Framework
• MS SQL Server
• HTML5, CSS3, Jquery and JSON
• Angular / React JS
• Unit Testing Framework for .NET using MS Test Manager or Nunit
• Unit Testing Framework for Angular or React JS

• Docker & Kubernetes
• BOT

• Should have the ability to implement solution based on the technical design document and discussions with Tech Leads  / Architects.
• Should have the ability to identify and implement software development best practices.
• Should have the ability to collaborate with other team members to deliver the solution.
• Should have the abiliity to troubleshoot issues..

We seek to hire skilled Magento Developers who can add value to our hustling team.

Responsibilities:

Specializes in backend development.

Certified Magento developers will be prefered.

Strong PHP, MYSQL, OOPS, Javascript and RDBMS concept.

Experience in development, customization and integration on Magento 2.x

Developed & managed e-commerce websites using Magento Enterprise/community.

Should have strong knowledge of MVC architecture.

Eav Concepts must be clear.

Good Knowledge of UI components and knockout js.

Well aware of magento directory structure and purpose of each directory.

Should have good Communication skills.

Should have technical bent of mind

Should have problem solving, prioritizing tasks, multi-tasking abilities

Should be able to understand and handle tasks independently.

Ability to work to deadlines & as a team member.

Should be aware of current Magento coding guidelines.

Working knowledge of GIT

Must have knowledge of working on magento theme and its structure

Must be aware of magento code flow and magento core modules.

Should have have knowledge Rest api and graphQl

Experience in React js (Pwa Studio) will be prefered.

About the Role:

We are looking for a Senior Software Engineer with experience in ROR/GoLang , having 3+ yrs of experience on how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Enterprise Grade Systems and programs that are scalable and maintainable. You will ensure that these packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

What You'll Do

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

What You'll Need

• Working experience on Ruby-on-Rails(ROR)/Golang.
• Worked on enterprise grade systems
• Have designed web services
• Know how to scale systems that have database bottlenecks etc. 
• Having good exposure to Microservices architecture added value.
• Familiarity with OAuth, JWT, SSO, Authentication, and Identity Federation is an added advantage.
• Familiar with AWS, Docker, and Kubernetes, Pods and Meshes are added advantage.
• Experience in MySQL, Snowflake, and MongoDB is an added advantage

Roles and Responsibilities
Responsibilities
1. Learning about our products and implementing minor features using PHP .
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive QnA with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility to closing support tickets
6. Generating new ideas, insights, products improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients

Requirement
PHP Experience: Must Have
Excellent Communication Skills.

Note:
Candidates having gap in their career with strong PHP experience can apply for this position.Graduate

Location-Jankpuri (Delhi)