Planning Engineer

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

• We are hiring a Sales Intern for CloudApex, the AWS certification solution by Gencanyon Technologies Private Limited.
• The role involves lead generation, customer outreach, product pitching, follow-ups, and supporting sales conversion for our AWS certification offering.
• The ideal candidate should have strong communication skills, interest in sales, and the ability to work in inside sales, tele-sales, field sales, and business development activities.
• Experience or interest in technical sales, edtech subscriptions, and certification programs will be an added advantage.
• Performance-based allowance will be provided based on sales achieved.

About Us

ANSCER ROBOTICS is a four-year-old startup pioneering Indian-made AMRs for global markets, with operations across India, Asia Pacific, and USA. Our cutting-edge hardware, software, and perception technology transform material handling in manufacturing, warehousing, and logistics..

About the Role

 Drive sales of AMRs, AGVs, and intralogistics solutions as a key individual

contributor passionate about automation

 Job Type: Full-time

 Openings: 2 (one each in West India and South India)

Key Responsibilities

 Partner with Regional Sales Manager to achieve AOP via market analysis, territory/account strategy, execution, and metrics tracking.

 Build sales plans to meet revenue targets, expand market share, and secure wins from existing/new accounts.

 Identify customer needs, qualify opportunities, design solutions, and present value propositions.

 Cultivate relationships across customer organizations, own account strategies, and maintain healthy sales pipeline.

 Collaborate with solution teams, leadership, and technical experts to strategize and close deals.

 Follow ANSCER Robotics sales processes and diligently develop, generate and maintain opportunity for a healthy funnel.

 Lead internal strategy calls, master industry trends/standards, deliver great demos, and position solutions in complex sales cycles.

 Engage in preliminary technical presentations and discussions with customers, so as to understand and fulfil their needs and requirements

 Deliver accurate monthly/quarterly/annual sales forecasts and reports.

Required Qualifications

 3-5+ years B2B sales/account management with consistent quota

achievement.

 Excellent communication skills. Ability to interact with customers’ engineering and business staff at all levels.

 Strong understanding of technical solution selling and enterprise-level customer engagement.

 Willingness to travel locally/internationally; proven passion to win.

Preferred Qualifications

 Engineering background (Mechanical, Mechatronics, Electronics, or Industrial).

 Experience selling capital equipment, industrial automation, robotics, or warehouse solutions.

 Deep expertise in mobile robotics, material handling, AMR/AGV technology, and major account management.

Benefits

Competitive salary, performance incentives, other benefits, growth opportunities and more.

We are looking for a passionate and experienced Java Developer with over 4 years of hands-on experience in building robust and scalable backend systems using Java, Spring Boot, and Microservices architecture.

Key Responsibilities:

• Design, develop, test, and deploy high-performance, scalable, and secure backend services using Java 8+, Spring Boot, and Microservices.
• Participate in the entire software development lifecycle (SDLC), from requirements gathering to production deployment and support.
• Collaborate with frontend developers, DevOps engineers, and product owners to deliver end-to-end features.
• Optimize application performance and ensure high availability and responsiveness.
• Write clean, maintainable, and reusable code while following best practices (coding standards, unit testing, CI/CD, etc.).
• Develop RESTful APIs and ensure their quality and consistency.
• Handle integration with external systems and third-party services.
• Participate in code reviews, provide constructive feedback, and mentor junior developers.

Technical Skills Required:

• Languages: Java 8 or above
• Frameworks: Spring Boot, Spring MVC, Spring Security
• Architecture: Microservices architecture and design patterns
• Databases: MySQL/PostgreSQL, MongoDB (optional)
• Messaging: Kafka, RabbitMQ (optional)
• API Development: RESTful APIs, Swagger/OpenAPI
• Version Control: Git, GitHub/GitLab
• Tools: Maven/Gradle, Jenkins, Docker
• Testing: JUnit, Mockito
• Cloud (optional): AWS/Azure/GCP exposure
• CI/CD & DevOps tools (optional): Jenkins, Docker, Kubernetes

Nice to Have:

• Experience in containerization and orchestration (Docker, Kubernetes).
• Knowledge of API Gateway, Service Registry (e.g., Eureka), and Circuit Breakers (e.g., Hystrix or Resilience4j).
• Experience with Agile methodologies (Scrum/Kanban).
• Familiarity with monitoring and logging tools (ELK, Prometheus, Grafana, etc.).

Job Description-

Company: NNIIT 

NNIIT is a pioneering Edtech with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!!

Note : Apply only if you have K12(JEE, NEET) Ed-tech Experience in any form.

Salary: 3-6 LPA

Job Location: Hyderabad (On site)

Roles & Responsibilities:-

1. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
2. Going to home conduction is a must. 
3. Calling to 250+ calls/day and maintaining 3hrs of Talk-time thus booking 10 conductions for the week for each day.
4. Understand customer needs and requirements with strong academic knowledge. 
5. Route qualified opportunities to the appropriate sales executives.
6. Close sales and achieve quarterly quotas.
7. Research accounts, identify key players and generate interest.
8. Maintain and expand your database of prospects within your assigned territory team with channel partners to build pipeline and close deals.
9. Perform effective online demos to prospects.

Growth & Incentive Structure: 

1. Huge growth potential with the ability to become sales manager within a couple of months if you have a knack of sales.
2. 2-10% of sale value is given in the form of incentives based on the slabs achieved. That rounds up to 25k - 3 Lakhs/month of incentives apart from your base salaries. 
3. Travel allowance will be given apart from base perks.

Eligibility Criteria:

Graduates with min 1 years of experience in Ed-tech K9 & K12

background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong

communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

Additional Information:

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

The role will be part of our customer success team. You will work extensively on large datasets to identify and help remediate data risks for customers from diverse domains, and support them as a trusted security advisor. 

Responsibility 

• Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies 
• Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies 
• Develop, curate and maintain training datasets for AI models 
• Label large datasets for supervised learning of AI models 
• Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives

• Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. 
• Experience in developing training datasets for AI models and data labelling for supervised learning of AI models. 
• Excellent attention to detail 
• Customer advisory experience preferably in data security domain 
• Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus. 
• Broad knowledge of operationalizing data security, regulations and standards will be an advantage 
• Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
• Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
• Graduate/Post Graduate in Engineering discipline from premium institute 

Job Responsibilities

• Should have experience in Software Product Development at an enterprise level.  .
• Analyze requirements and come up with possible solutions to solve the problem, evaluating and capturing necessary tradeoffs
• Build and improve newest services and ensure that they are well tested and released quickly and often to our customers
•  Debugging capabilities and identify the root cause of the problem and fix them.
•  Influencing the architecture of an application. 
•  Design and implement cloud based high-performance, highly available services to cover customers’ high demands and big data volumes 
•  Maintain rapid deployment pipelines and observability of the services to support operations/troubleshooting. 
•  Think about security of the whole technical stack and processes to ensure customers’ data is safe 
•  Take care of all aspects of the product: from implementation, through testing, to operations.

Job Requirements

• Proficiency in Python programming
• Mandate experience working as a Python Developer with Django.
• Should have good experience in Flask, numpy and pandas
• Should have good experience in REST API development with Django.
• Have In-depth understanding of Object Oriented Programming ( OOPs ) concepts.
• Are Able to create Database Schemes that represent and support business processes.
• Should have good understanding of Agile frameworks such as Git, Jenkins etc.
• Must have experience working on MySQL, HTML, CSS, JavaScript & jQuery.
• Must have experience with Web Servers e.g. Nginx, Apache.
• Good to have AI/ML/Data science certification.
• Must be a fast learner and comfortable teaching yourself new skills and can thrive in a complex and fast-paced environment.
• Positive attitude and excellent communication as well as written skills

• You have an overall software development experience of 4 to 10 years
• 3+ years proficiency in Java and Spring boot
• Familiar with distributed computing and frameworks such as gRPC/ protobuf
• Understands JVM metrics, Garbage collection and performance tuning
• Experience in creating high-level design(HLD) and low-level design(LLD)
• You have a good understanding of relational database, NoSQL technologies, and REST
• Good to have experience in HTML, JavaScript, GraphQL, TypeScript, ReactJS and related toolsets
• Exposure to AWS stack/cloud computing
• Self-motivated developer who takes ownership of work
• Bachelor’s degree in Computer Science or Computing related discipline
• Experience in Product Development Environment is a plus.