stores sales manager at Bethliving lifestyle Private limited · Kottarakara, Bengaluru (Bangalore), Chennai, Hyderabad · 4 - 5 years · ₹3.5L - ₹4.5L / yr · Profitable · Posted 18 Mar 2026

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.
Key Responsibilities:
1. Sales & Revenue Management
- Achieve monthly and quarterly sales targets for the store.
- Drive conversion rates by ensuring strong customer engagement and effective product presentation.
- Monitor sales trends and customer preferences to suggest improvements in product mix and display.
- Implement promotional campaigns and sales strategies to boost revenue.
2. Team Leadership & Performance
- Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
- Conduct daily briefings and set individual sales goals.
- Monitor staff performance and provide regular feedback and coaching.
- Ensure proper shift scheduling and adequate manpower coverage.
3. Customer Experience & Service Excellence
- Ensure every customer receives professional interior design consultation and personalized service.
- Handle escalations or special client requests efficiently.
- Maintain client relationships for repeat and referral business.
- Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.
4. Store Operations & Visual Merchandising
- Maintain store ambience, layout, and visual display standards as per brand guidelines.
- Ensure accurate stock management and inventory control.
- Coordinate with logistics and warehouse teams for product deliveries and replenishments.
- Ensure store cleanliness, safety, and maintenance compliance.
5. Reporting & Coordination
- Prepare daily, weekly, and monthly sales reports.
- Track key performance metrics (footfall, conversion, average ticket size, etc.).
- Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
- Provide feedback to management on market trends, competitor activity, and customer insights.
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
- 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
- Proven experience in managing store teams and achieving sales targets.
- Strong understanding of interior design products and customer consultation process.
Key Skills Required:
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Customer-centric mindset with focus on quality service.
- Sales-driven and result-oriented approach.
- Good knowledge of visual merchandising and store operations.
- Proficiency in MS Office and CRM software.
Performance Indicators (KPIs):
- Monthly sales achievement vs. target.
- Conversion rate and average ticket value.
- Customer satisfaction and feedback ratings.
- Store presentation audit score.
- Employee productivity and retention.

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Position: Retail Sales Executive / Customer Service Executive
Industry: Apparel / Fashion Retail
Locations: Mumbai & Jaipur
Experience: Relevant experience in an Apparel Retail Brand
Employment Type: Full-Time
About the Role
We are looking for an energetic and customer-focused Retail Sales / Customer Service Executive to join our apparel retail team in Mumbai and Jaipur.
The ideal candidate must have prior experience working with an apparel/fashion retail brand and should possess excellent communication and customer-handling skills. The candidate will be responsible for delivering a premium in-store customer experience while achieving sales targets.
Key Responsibilities
- Welcome and assist customers in the store and understand their requirements.
- Provide personalized product recommendations based on customer preferences, occasion, size, and budget.
- Achieve individual and store-level sales targets.
- Explain product features, fabrics, fits, sizes, pricing, and promotions to customers.
- Maintain strong customer relationships and encourage repeat purchases.
- Handle customer queries, feedback, exchanges, and complaints professionally.
- Maintain proper product presentation, visual merchandising, and store standards.
- Ensure merchandise is properly displayed, tagged, sized, and replenished.
- Assist customers with trials, product selection, and styling suggestions where required.
- Coordinate with the store team for stock availability and customer requirements.
- Maintain accurate records of sales, customer interactions, and daily store activities.
- Support stock counting, inventory management, inward/outward processes, and stock replenishment.
- Ensure smooth billing and coordination with the cashier/POS team.
- Follow company policies and standard operating procedures.
- Maintain a clean, organized, and premium shopping environment.
- Stay updated on new collections, product launches, offers, and brand guidelines.
Required Skills & Qualifications
- Graduate/12th pass or equivalent; relevant retail qualification will be an advantage.
- Previous experience with an Apparel/Fashion Retail Brand is mandatory.
- Good English and Hindi communication skills.
- Strong customer-handling and interpersonal skills.
- Excellent verbal communication and presentation skills.
- Positive, confident, and customer-oriented personality.
- Strong sales and target-achievement mindset.
- Basic knowledge of POS systems and MS Office will be an advantage.
- Good understanding of apparel, fashion, fabrics, sizes, and styling will be preferred.
- Ability to work in a fast-paced retail environment.
- Willingness to work in shifts, weekends, and during peak retail periods.
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Email: etalenthire{at}gmail{dot}com
satish: 88O 27 49 743
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