Business Operations Specialist remote

JOB DETAILS:

* Job Title: Regional Sales Manager (USA)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: USA

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native USA candidates ONLY.

Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

Candidate must have strong team management experience, handling BDMs and Telesales teams.

Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

Candidate must have strong knowledge of the USA hospitality market and enterprise hotel sales.

Candidate should be proficient in English (mandatory).

Candidate should be open to frequent travel across regions.

Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking

Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role:-

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in USA.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities:-

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in USA.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.

Key Competencies:-

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the USA a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.

Key Requirements:-

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the USA hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

Responsibilities:

Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Identify areas for continuous improvement in BMS services and processes.

Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Seeking a Senior Staff Cloud Engineer who will lead the design, development, and optimization of scalable cloud architectures, drive automation across the platform, and collaborate with cross-functional stakeholders to deliver secure, high-performance cloud solutions aligned with business goals

Responsibilities:

• Cloud Architecture & Strategy
• Define and evolve the company’s cloud architecture, with AWS as the primary platform.
• Design secure, scalable, and resilient cloud-native and event-driven architectures to support product growth and enterprise demands.
• Create and scale up our platform for integrations with our enterprise customers (webhooks, data pipelines, connectors, batch ingestions, etc)
• Partner with engineering and product to convert custom solutions into productised capabilities.
• Security & Compliance Enablement
• Act as a foundational partner in building out the company’s security andcompliance functions.
• Help define cloud security architecture, policies, and controls to meet enterprise and customer requirements.
• Guide compliance teams on technical approaches to SOC2, ISO 27001, GDPR, and GxP standards.
• Mentor engineers and security specialists on embedding secure-by-design and compliance-first practices.
• Customer & Solutions Enablement
• Work with Solutions Engineering and customers to design and validate complex deployments.
• Contribute to processes that productise custom implementations into scalable platform features.
• Leadership & Influence
• Serve as a technical thought leader across cloud, data, and security domains.
• Collaborate with cross-functional leadership (Product, Platform, TPM, Security) to align technical strategy with business goals.
• Act as an advisor to security and compliance teams during their growth, helping establish scalable practices and frameworks.
• Represent the company in customer and partner discussions as a trusted cloud and security subject matter expert.
• Data Platforms & Governance
• Provide guidance to the data engineering team on database architecture, storage design, and integration patterns.
• Advise on selection and optimisation of a wide variety of databases (relational, NoSQL, time-series, graph, analytical).
• Collaborate on data governance frameworks covering lifecycle management, retention, classification, and access controls.
• Partner with data and compliance teams to ensure regulatory alignment and strong data security practices.
• Developer Experience & DevOps
• Build and maintain tools, automation, and CI/CD pipelines that accelerate developer velocity.
• Promote best practices for infrastructure as code, containerisation, observability, and cost optimisation.
• Embed security, compliance, and reliability standards into the development lifecycle.

Requirements:

• 12+ years of experience in cloud engineering or architecture roles.
• Deep expertise in AWS and strong understanding of modern distributed application design (microservices, containers, event-driven architectures).
• Hands-on experience with a wide range of databases (SQL, NoSQL, analytical, and specialized systems).
• Strong foundation in data management and governance, including lifecycle and compliance.
• Experience supporting or helping build security and compliance functions within a SaaS or enterprise environment.
• Expertise with IaC (Terraform, CDK, CloudFormation) and CI/CD pipelines.
• Strong foundation in networking, security, observability, and performance engineering.
• Excellent communication and influencing skills, with the ability to partner across technical and business functions.

Good to Have:

• Exposure to Azure, GCP, or other cloud environments.
• Experience working in SaaS/PaaS at enterprise scale.
• Background in product engineering, with experience shaping technical direction in collaboration with product teams.
• Knowledge of regulatory and compliance standards (SOC2, ISO 27001, GDPR, and GxP).

About Albert Invent

Albert Invent is a cutting-edge AI-driven software company headquartered in Oakland, California, on a mission to empower scientists and innovators in chemistry and materials science to invent the future faster. Every day, scientists in 30+ countries use Albert to accelerate R&D with AI trained like a chemist, bringing better products to market, faster.

Why Join Albert Invent

• Joining Albert Invent means becoming part of a mission-driven, fast-growing global team at the intersection of AI, data, and advanced materials science.
• You will collaborate with world-class scientists and technologists to redefine how new materials are discovered, developed, and brought to market.
• The culture is built on curiosity, collaboration, and ownership, with a strong focus on learning and impact.
• You will enjoy the opportunity to work on cutting-edge AI tools that accelerate real- world R&D and solve global challenges from sustainability to advanced manufacturing while growing your careers in a high-energy environment.

Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code

SUMMARY:-

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code

Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening

Ability to understand business requirements and translate them into technical requirements

Hiring For Field Sales

Must have experience in Home loan process

Immediate Joiner

working days 6 days

Rotational shift

DevOps Consultant 

Work Timings: 6.30 AM IST – 3.30 PM IST ( HKT 9.00 AM – 6.00 PM)

Key Skills / Requirements:

• Mandatory
• Integrating Jenkins pipelines with Terraform and Kubernetes
• Writing Jenkins JobDSL and Jenkinsfiles using Groovy
• Automation and integration with AWS using Python and AWS CLI
• Writing ad-hoc automation scripts using Bash and Python
• Configuring container-based application deployment to Kubernetes
• Git and branching strategies
• Integration of tests in pipelines
• Build and release management
• Deployment strategies (eg. canary, blue/green)
• TLS/SSL certificate management
• Beneficial
• Service Mesh
• Deployment of Java Spring Boot based applications
• Automated credential rotation using AWS Secrets Manager
• Log management and dashboard creation using Splunk
• Application monitoring using AppDynamics

If Your profile matches the requirements share your resume at anitha.katintuitvedotcloud

Regards,
Anitha. K
TAG Specialist

Role and Responsibilities

• Constantly putting yourself in our user’s shoes in order to understand both the delights, and the frustrations of their product experience
• Iterate on our product suite to look for ways we can deliver more value to our customer
• Identify growth levers that can create significant improvements in our growth
• Analyze and scope new product features and initiatives with our data, marketing and engineering teams
• Run experiments and take ownership of analysis from these experiments/KPIs
• Write accessible documentation on product features and initiatives
• Work with usage data and analytics to track product rollouts and feature efficacy

Skills & Experience

• You have 2-3 years or more in consumer tech (ideally Fintech) in a product role
• You are passionate about making a social impact and want to help build a business that dramatically improves people’s lives-You constantly generate ideas about how you might improve a product
• You have significant experience on extracting and delivering consumer insights via focus groups, usability tests, surveys, behavioral data, A/B testing
• You have a strong analytical background and can dive deep into KPIs to understand how to improve them
• You are not discouraged when an idea is released and doesn’t lead to the optimum outcome, instead you will learn from it and move to the next project
• Excellent written and oral communication skills with the ability to multitask

Qualifications and Education Requirements

B.E, Any Graduation in IT