A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

Customer Support:
Handle incoming calls, emails, or chats from customers.
Resolve queries and provide accurate information about products, services, and company policies.
Escalate unresolved issues to the appropriate departments.
Problem-Solving:
Investigate customer complaints and identify solutions.
Process returns, refunds, or exchanges as per company guidelines.
Documentation:
Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
Update customer accounts and ensure data accuracy.
Customer Engagement:
Build rapport and establish trust with customers.
Provide personalized support to ensure customer satisfaction.
Provide information about services and actionable along with deadlines.
Help Client know the progress on the jobs assigned.
Feedback Collection:
Gather and document customer feedback for product or service improvements.
Share insights with management for process enhancement.
Sales Support (Optional):
Upsell or cross-sell products and services, if applicable.
Assist with placing orders and tracking deliveries.
Client onboarding process
Payment follow up with the clients.

Required Skills and Qualifications

Educational Requirements: :Graduation mandatory.

Key Skills:

Excellent verbal and written communication.
Active listening and empathy.
Problem-solving and conflict-resolution skills.
Multitasking and time management.
Familiarity with CRM software and MS Office Suite.

Experience:

Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Job description:

Job Title : Client Support Executive .

Key Responsibilities

Customer Support:
Handle incoming calls, emails, or chats from customers.
Resolve queries and provide accurate information about products, services, and company policies.
Escalate unresolved issues to the appropriate departments.
Problem-Solving:
Investigate customer complaints and identify solutions.
Process returns, refunds, or exchanges as per company guidelines.
Documentation:
Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
Update customer accounts and ensure data accuracy.
Customer Engagement:
Build rapport and establish trust with customers.
Provide personalized support to ensure customer satisfaction.
Provide information about services and actionable along with deadlines.
Help Client know the progress on the jobs assigned.
Feedback Collection:
Gather and document customer feedback for product or service improvements.
Share insights with management for process enhancement.
Sales Support (Optional):
Upsell or cross-sell products and services, if applicable.
Assist with placing orders and tracking deliveries.
Client onboarding process
Payment follow up with the clients.

Required Skills and Qualifications

Educational Requirements: :Graduation mandatory.

Key Skills:

Excellent verbal and written communication.
Active listening and empathy.
Problem-solving and conflict-resolution skills.
Multitasking and time management.
Familiarity with CRM software and MS Office Suite.

Experience:

Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

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About Modicle Studios Pvt Ltd

Founded :

2018

Type :

Services

Size :

0-20

Stage :

Profitable

About

With a diplomatic team and growing business, we have served 30 number of clients across the world since 2018. Our team is composed of highly enthusiastic and experienced individual and is fully equipped with the latest digital platforms and technology needs to satisfy your marketing and design demands.

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3 candid answers

Posted by Human Resource

Bengaluru (Bangalore)

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About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

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Position: Business Development Associate/Executive

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Strong knowledge for charts
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Knowledge of modern authorization mechanisms, such as JSON Web Token
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Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
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Translate functional requirements into technical design
Interact with clients and internal stakeholders to understand the visulaisation and platform requirements in detail
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Translate designs and wireframes into high quality code
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Strong knowledge for charts
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Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
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Experience with data structure libraries (e.g., Immutable.js)
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Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
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A knack for benchmarking and optimisation
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at ethics infotech

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PHP

Laravel

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Role & Responsibilities

Work on PHP/Laravel themes and plug-in development project.
Work on PHP/Laravel customization project according clients Requirements.
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Exp using PHP of Minimum 3 years
Exp using Laravel / Symphony / CodeIgniter minimum 1 years
A motivated self-starter
Creative approach to solving problems
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Must have knowledge of Short code and API integration
Knowledge with MySQL
Understanding of cross-platform and cross-browser issues
Good Communication Skill candidate have high preference

About the Company

Designation: PHP Developer

Location: Vadodara (On-Site)

Job Description:

Role & Responsibilities

Work on PHP/Laravel themes and plug-in development project.
Work on PHP/Laravel customization project according clients Requirements.
Work includes coding, handling support-requests, unit testing via Debugging code and project documentation.
Explain and guide the flow of product/project to customers.

Requirements

Exp using PHP of Minimum 3 years
Exp using Laravel / Symphony / CodeIgniter minimum 1 years
A motivated self-starter
Creative approach to solving problems
Knowledge of different-different frameworks will be plus
Must have knowledge of Short code and API integration
Knowledge with MySQL
Understanding of cross-platform and cross-browser issues
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Frontend Developer

at Synapsica Technologies Pvt Ltd

6 candid answers

1 video

Posted by Human Resources

Bengaluru (Bangalore)

3 - 7 yrs

₹8L - ₹20L / yr

React.js

Vue.js

Angular

Javascript

HTML/CSS

+4 more

FrontEnd Developer

Job Description

Introduction-:

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis. Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by YCombinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Your Roles and Responsibilities

Who can apply:

We are looking for a passionate, self-starting, competent professional who is comfortable with all aspects of software development in FrontEnd. You will get hands-on experience in the latest technology and skills such as ReactJS, VueJS, VanillaJS etc. This role is ideal for you if you have a background in Front End development and are looking for the next level of career growth and competence in interface design and development.

What will you do:


Responsible for developing, testing and maintaining the front-end of the product interface.
Interacting with APIs and middlewares through Front-end action items.
Ensuring responsiveness and cross-platform compatibility of applications.
Owning and delivering end-to-end products, features, enhancements
.
Write clean, well-documented and functional code with unit test cases.

Required Skills and Technologies

Degree in Computer Science or related discipline with 3-7 years of experience.
Proficiency with VanillaJS, html and css, and fundamental front-end libraries and frameworks such as ReactJS, AngularJS, Vue.JS, .
Hands on with React.JS or similar frontend framework/library.
Well versed with UI and UX.
Good to have knowledge of CI/CD tools.
Hands on with investigating and fixing technical bottlenecks and performance assessment and improvement.
Familiarity with agile methodologies.
Prior experience with at least one no-sql database such as MongoDB.
Excellent verbal communication skills.
Good problem solving and troubleshooting skills.
High sense of ownership along with deep interest and passion for technology.

FrontEnd Developer

Job Description

Introduction-:

Who can apply:

What will you do:


Responsible for developing, testing and maintaining the front-end of the product interface.
Interacting with APIs and middlewares through Front-end action items.
Ensuring responsiveness and cross-platform compatibility of applications.
Owning and delivering end-to-end products, features, enhancements
.
Write clean, well-documented and functional code with unit test cases.

Required Skills and Technologies

Degree in Computer Science or related discipline with 3-7 years of experience.
Proficiency with VanillaJS, html and css, and fundamental front-end libraries and frameworks such as ReactJS, AngularJS, Vue.JS, .
Hands on with React.JS or similar frontend framework/library.
Well versed with UI and UX.
Good to have knowledge of CI/CD tools.
Hands on with investigating and fixing technical bottlenecks and performance assessment and improvement.
Familiarity with agile methodologies.
Prior experience with at least one no-sql database such as MongoDB.
Excellent verbal communication skills.
Good problem solving and troubleshooting skills.
High sense of ownership along with deep interest and passion for technology.

dotNet Developer

IT Product Bases

Agency job

via MNR Solutions by Neeraj Shukla

NCR (Delhi | Gurgaon | Noida)

4 - 8 yrs

₹4L - ₹20L / yr

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ASP.NET

Angular (2+)

SQL server

ASP.NET MVC

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• Strong background in database development.
• Experience writing stored procedures for SQL Server using Transact SQL
• Knowledge of JQuery, and JSON
• Should be able to design and develop web applications
• Interpret written business requirements and technical specification documents
• Able to handle standalone projects

• Perform maintenance programming and correction of identified defect
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• Bachelor's Degree in B.Tech OR BCA is must.
• 5-9 years of experience in full Software development cycle.
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SAP ABAP Consultant

at InTouch Systems

2 recruiters

Posted by Dipali Hitech

Mumbai

2 - 4 yrs

₹6L - ₹10L / yr

SAP ABAP

SAP OO ABAP

BAPI

SAP BADI

IDoc

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Urgent Hiring for SAP ABAP Consultant for Mumbai.

Job Type- C2H
Location- Mumbai ( work from office)
Profile- SAP ABAP Consultant
Skills- SAP ABAP, O ABAP, Smatform, Bapi, Badi, Idoc, S4/ HANA

Business Development Manager

at Pet voyage

1 recruiter

Posted by Prakash Sharma

Delhi

1 - 3 yrs

₹2L - ₹4L / yr

Communication Skills

Interpersonal Skills

Team Management

Team building

Job responsibilities:

-The right individual should have a combination of sharp analytical decision making, sound business judgment, robust result-driven execution, and creative iterative business building.

- Understanding the needs of the business, its strategic direction, and identifying initiatives that will allow a business to meet those strategic goals

- Use analytical skills to date rmine which verticals and markets work and insight to build on that experience

- Identify marketing opportunities within the category, analyze the business to understand trends, shifts, spikes/dips, etc.

- Team management, defining responsibilities of the business development team, and conducting weekly reviews in terms of measurability and metrics.

- Represent Marketplace business for the category at review meetings

Job Requirements:

- Graduation degree is a must
- Must have start-up Experience

- 1-3 years of experience in a high-growth operations-based startup, FMCG, or other consumer companies, or consulting.
- Prior experience in operations or category management is a bonus
- High sense of ownership and a penchant for excellence

- Ability to think through a business both strategically and operationally

- Strong interpersonal, time management, and problem-solving skills

Job responsibilities:

-The right individual should have a combination of sharp analytical decision making, sound business judgment, robust result-driven execution, and creative iterative business building.

- Understanding the needs of the business, its strategic direction, and identifying initiatives that will allow a business to meet those strategic goals

- Use analytical skills to date rmine which verticals and markets work and insight to build on that experience

- Identify marketing opportunities within the category, analyze the business to understand trends, shifts, spikes/dips, etc.

- Team management, defining responsibilities of the business development team, and conducting weekly reviews in terms of measurability and metrics.

- Represent Marketplace business for the category at review meetings

Job Requirements:

- Graduation degree is a must
- Must have start-up Experience

- Ability to think through a business both strategically and operationally

- Strong interpersonal, time management, and problem-solving skills

Presales Executive - Customer Service

at TREASURE GLOBAL BUSINESS VENTURES PVT LTD

1 recruiter

Posted by RUBINA SOLKAR

Mumbai

0 - 5 yrs

₹2L - ₹3L / yr

Customer Support

Sales

Communication Skills

Marketing

Presentation Skills

+2 more

Job Description:

The candidate will be responsible to engage with HNI and NRI customers who are looking to buy Premium property in and around Mumbai with the ticket size upwards Rs.2.5 Crore. She will be responsible to understand the requirement of customers and fix a meeting for our Sales Team with them.

Roles and Responsibility:

New lead generation for creating pipeline of prospective HNI and NRI customers.

Understand the requirement and fix meetings with prospective HNI / NRI customers to present premium and luxurious projects in and around Mumbai, following up the sales proposals and deliver monthly precise and up to date sales reports.

Enhance Product knowledge by market research for better deliverable.

Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring payments.

Ensure uniform customer experience through standardized processes and handhold the customer through the post sales process upto possession.

To lead and implement customer delight initiatives e.g. welcome kits for new customers, prompt allotment letters

Job Location: Chandivali, Mumbai.

Company Profile:

TreasureLand being into real estate segment consists of a robust and committed team of professionals with fresh ideas in conceptualizing, designing, construction and marketing. We act as a backbone to developers and investors who understand the potential in real estate market and are looking for subject matter experts in the niche.The company has executed several projects in Jaipur, Bangalore, Mumbai and Pune. As the company is growing exponentially with an annual turnover of Rs.8Cr+, it is looking for individuals who are dynamic and are willing to lead PAN India expansion.Website: http://www.treasureland.in/">www.treasureland.in

Job Description:

Roles and Responsibility:

New lead generation for creating pipeline of prospective HNI and NRI customers.

Understand the requirement and fix meetings with prospective HNI / NRI customers to present premium and luxurious projects in and around Mumbai, following up the sales proposals and deliver monthly precise and up to date sales reports.