Job description:
Job Title : Client Support Executive .
A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.
Key Responsibilities
- Customer Support:
- Handle incoming calls, emails, or chats from customers.
- Resolve queries and provide accurate information about products, services, and company policies.
- Escalate unresolved issues to the appropriate departments.
- Problem-Solving:
- Investigate customer complaints and identify solutions.
- Process returns, refunds, or exchanges as per company guidelines.
- Documentation:
- Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
- Update customer accounts and ensure data accuracy.
- Customer Engagement:
- Build rapport and establish trust with customers.
- Provide personalized support to ensure customer satisfaction.
- Provide information about services and actionable along with deadlines.
- Help Client know the progress on the jobs assigned.
- Feedback Collection:
- Gather and document customer feedback for product or service improvements.
- Share insights with management for process enhancement.
- Sales Support (Optional):
- Upsell or cross-sell products and services, if applicable.
- Assist with placing orders and tracking deliveries.
- Client onboarding process
- Payment follow up with the clients.
Required Skills and Qualifications
- Educational Requirements: :Graduation mandatory.
Key Skills:
- Excellent verbal and written communication.
- Active listening and empathy.
- Problem-solving and conflict-resolution skills.
- Multitasking and time management.
- Familiarity with CRM software and MS Office Suite.
Experience:
- Preferred: 1-2 years in a similar customer-facing role.
Language Proficiency:
- Fluency in the local language and English is often required.
Job Types: Full-time, Permanent
Work Location: In person
Shubham Vishwakarma
Full Stack Developer - Averlon
About Modicle Studios Pvt Ltd
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Job Summary:
We are seeking a detail-oriented and motivated Accountant with 5to10 years of experience to join our finance team. The ideal candidate will be responsible for managing financial transactions, preparing accurate financial reports, and ensuring compliance with accounting regulations. This role requires strong analytical skills, proficiency in accounting software, and the ability to work collaboratively in a dynamic environment.
Key Responsibilities:
- Financial Record Management: Prepare and maintain accurate financial statements, including balance sheets, profit and loss statements, and cash flow reports.
- General Ledger Maintenance: Record and reconcile journal entries, accounts payable, and accounts receivable in the general ledger.
- Tax Compliance: Assist in calculating and preparing tax returns, ensuring compliance with local, state, and federal regulations.
- Audits and Reconciliation: Conduct internal audits, reconcile bank statements, and resolve discrepancies in financial records.
Qualifications and Skills:
- Education: Bachelor’s degree in Accounting, Finance, or a related field.
- Experience: 5to10 years of professional experience in accounting or a related role.
- Certifications: CPA, CMA, or progress toward these certifications is a plus.
- Technical Skills:
- Proficiency in accounting software (e.g., QuickBooks, SAP, Xero, or similar).
- Intermediate to advanced skills in Microsoft Excel (e.g., VLOOKUP, pivot tables).
- Familiarity with ERP systems is an advantage.
- Soft Skills:
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Effective communication skills for collaborating with team members and presenting financial data.
- Ability to work independently and in a team environment.
- Knowledge: Understanding of Generally Accepted Accounting Principles (GAAP) and tax regulations.
Preferred Qualifications:
- Experience with financial audits or preparing audit schedules.
- Knowledge of industry-specific accounting practices (e.g., manufacturing, healthcare, or non-profit).
- Familiarity with financial modeling or process improvement initiatives.
Job Description: Sales Engineer
1. Identify and develop new business opportunities for electrical equipment
in industrial and commercial sectors.
2. Build and maintain strong customer relationships to drive repeat and
referral business.
3. Understand customer technical requirements and provide appropriate
product solutions.
4. Conduct product presentations, demos, and negotiations to close sales
effectively.
5. Coordinate with the technical and service teams for installation and after-
sales support.
6. Achieve monthly and quarterly sales targets as assigned by the
management.
7. Prepare sales forecasts, reports, and market intelligence data.
8. Attend industry events, exhibitions, and customer visits to promote
product visibility.
9. Ensure timely follow-up on inquiries and maintain accurate records in
CRM.
10. Stay updated on competitor activities, market trends, and new
technologies.
Industry : Electrical Equipment Manufacturer
Develop testing strategy, test plan and test scenarios for new feature set in existing applications and for new applications as well.
Perform Root Cause analysis for captured bugs
Prioritize and Categorize captured bugs
Develop, prioritize, and execute manual and automated regression test cases/scripts on releases.
Identify and create test data for sprint test demo
Create positive and negative tests for User Stories
Expected skill set (MUST HAVES):
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques
Good Experience of working in an Agile environment and
Expected skill set (Good to have)
Experience: 6m - 5 years
Location: Bangalore
Job Description:
- End to End Recruitment- Requirement Gathering, Screening, Interview Scheduling, Partner channel handling, HR discussions, Compensation.
- Negotiations, Offer making and Coordinating the whole recruitment process.
- Handling all recruitment activities, analyzing market trends, and establishing pipeline of candidates to full fill resource pool needs.
- Minimizing lead time between sourcing and onboarding and maximizing utilization of LinkedIn and referral channels for fulfilling hiring needs.
- Stake Holder Management - building & maintaining relationships with key corporate decision makers, timely update on recruitment progress.
- Ensuring accomplishment of set recruitment targets.
- Recruitment plan preparation & manpower planning.
- Focus on data driven recruitment, in bound recruitment and keeping diversity in hiring, skill & behavior analysis of candidates.
About Wissen Technology:
- The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
- Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
- Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
- Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
- Globally present with offices US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
- Wissen Technology has been certified as a Great Place to Work®.
- Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
- Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
- We have served clients across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include the likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.
Website : www.wissen.com
React.js
Javascript
Redux/FluxRole Overview:
The Frontend Development Intern will help build and refine the UI components for CopilotGTM, especially focusing on interfaces for proposal generation and customer-facing tools.
Key Responsibilities:
- Collaborate with the design and product teams to create user-friendly interfaces.
- Assist in developing UI components for proposal creation and sales tool integration.
- Conduct usability testing and incorporate feedback to improve user experience.
- Debug and troubleshoot frontend issues to ensure a smooth user experience.
Skills Required:
- Proficiency in HTML, CSS, JavaScript, and frontend frameworks like React.
- Understanding of UI/UX principles and responsive design.
- Familiarity with version control (Git).
Preferred:
- Experience with design tools like Figma or Sketch.
- Knowledge of backend APIs and integration workflows.
AngularJS (1.x)
Angular (2+)React.js
NodeJS (Node.js)
MongoDB- Lead, Design, develop, and maintain full-stack, web-based applications, and toolchains.
- Design and develop internal and external business systems/applications, systems interfaces, databases,
- reporting, or business functionality
- Work with development and BA teams and project manager to ideate software solutions
- Participate in client communication & effort estimations for new projects/feature development.
- Translate business and functional requirements into documented technical specifications
- Utilize development skills to build (code) new systems functionality per technical specifications, with deliverables to include code builds and automated unit tests
- Perform Code Reviews for all code written by the other developers, review code for team and industry standards compliance, and provide feedback to developers.
- Collaborating with other developers using version control (git).
- Facilitate/lead reviews of technical specifications and program code with other members of the technical team, and communicate design, requirements, feature set, functionality and limitations of systems/applications to the team
- Guide and mentor junior full-stack developers.
HTML/CSSJavascriptAngular (2+)AngularJS (1.x)SENIOR FULL STACK C# / .NET CORE DEVELOPER
WITH RELATIONAL DB EXPERTISE
PLEASE READ THIS JOB DESCRIPTION CAREFULLY. THIS POSITION REQUIRES A STAR SOFTWARE ENGINEER WITH AMBITION AND A DIVERSE RANGE OF TALENTS.
This is a SENIOR requiring a seasoned, driven developer with:
(1) >= 5 years coding experience
(2) Deep expertise in C# / .NET CORE;
(3) Extensive relational database knowledge;
(4) Drive, ambition, and business savvy to be a key member of a small team making critical strategic software development decisions;
(5) Drive and enthusiasm to code with aggressive feature development timelines;
(6) Ability, after COVID, to work in-office in Mumbai.
In this role, you will take over ownership of the .NET CORE back-end of a digital marketplace app. For the first two major projects, you will be:
(a) Designing and implementing an extensive database refactor to enable the creation of unlimited storefronts; and,
(b) Designing and implementing a financial transaction module.
We are looking for someone who can hit the ground running, spearheading these projects and more, drawing on experience with prior projects to confidently chart the path forward.
We are not looking for someone who will need to learn relational databases and financial transaction APIs on the job.
Qualifications:
- At least 3 years of work experience.
- Deep exposure to complex enterprise application development & maintenance.
- Excellent understanding of design patterns & principles.
- Best-practice oriented: Expert at optimizing and documenting best practices for software development and unit testing, and then ensuring that team members follow these practices.
- SQL DB expertise (architecture design, development, deployment, management, etc.)
- Ability to work as an individual contributor and as a collaborative team member.
- Enthusiastic to learn new technologies.
Preferred Qualifications:
- Understanding of UI technologies HTML, CSS
- Automated financial transaction experience (e.g. credit card, wire transfer, etc.)
Location: Delhi NCR/ Noida/Gurgaon.
Summary
At Emipro, Project Manager will be responsible for assisting our customers with the design and deployment of their Odoo ERP based Strategic Sourcing solutions. As functional experts, they will help lead the customer in the GAP analysis, design, build, testing and deployment of their business needs and associated business processes while providing project planning and management services.
Job Responsibilities
- Manage all aspects of Project life cycle to facilitate successful delivery to the executive team
- Ability to drive the overall Project Delivery to a successful conclusion requiring strong Project & Resource Management/Allocation skills coupled with a good Technical Background. Success will be measured by on-time, error-free delivery, with high satisfaction from Emipro’s Enterprise Customers or Business Team
- Can able to map the end user requirement with standard functionalities available in Odoo ERP
- Develop and Oversee detailed project plans
- Coordinate with Emipro’s cross Functional ERP Experts and Organize Sprint Planning, Daily Stand-Ups, and Review Meetings for Technical Team
- Identify, analyze and recommend business systems solutions to Emipro management having a broad business impact
- Establish detailed project plans and metrics, work plans, schedules, resource plans, and status reports
- Identify ERP project risks and develop risk mitigation plans
- Provide project leadership, work direction and feedback
- Present formal presentations and executive summaries to senior management to provide recommendations and status updates
- Can assist with 360-degree aspects of an ERP Project deployment including (but not limited to): Business Process Configuration, Documenting current and future process flows and business rule configuration, User interface configuration, External system integration (if required), User and supplier set-up, Training to and Building the Team
- Manage conflicts, ensuring everyone involved is working together effectively towards successful Implementation
Required Skills
- Total experience of 5+ years having strong project/customer management experience with at least experience of handling 10+ Team members at a various hierarchical level
- Excellent written and verbal communication skills required
- Proven problem-solving skills demonstrated through professional experience
- Expert level functional knowledge of various Business concepts like Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales & Purchase, Manufacturing & Accounting
- Demonstrated ability to learn, utilize and train customers on systems, features, and functionality for relevant products/solutions
- Proven decision-making ability and prioritization skills to balance conflicting demands across the project
- Strong Techno Functional Skills and minimum 2+ Years of Experience of working with at least one famous ERP system like SAP, Oracle ERP, Odoo, Microsoft Dynamics, Salesforce or any other similar software systems
- MBA is preferred but not mandatory
- Successful ERP Implementation experience with at least 3 Full Lifecycle End to End Implementation in any other well known ERP Systems
- Excellent Team Player, Meticulous, Self-Motivated & Self Starter
- Ready to work round the clock as per the situation demands
- Stress handling & Leadership Qualities
- Thorough understanding of Risk Management and its implications
Education Qualification - BE , B-Tech _ computer science / BCA
Experience - 1 -2 years
Responsiblity -
Genrate leads thru Telecalling
Digital Marketing ( Daily Postings )
Field sales ( if required )
Java
Python
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Full Stack Developer - Averlon