Job description:
Job Title : Client Support Executive .
A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.
Key Responsibilities
- Customer Support:
- Handle incoming calls, emails, or chats from customers.
- Resolve queries and provide accurate information about products, services, and company policies.
- Escalate unresolved issues to the appropriate departments.
- Problem-Solving:
- Investigate customer complaints and identify solutions.
- Process returns, refunds, or exchanges as per company guidelines.
- Documentation:
- Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
- Update customer accounts and ensure data accuracy.
- Customer Engagement:
- Build rapport and establish trust with customers.
- Provide personalized support to ensure customer satisfaction.
- Provide information about services and actionable along with deadlines.
- Help Client know the progress on the jobs assigned.
- Feedback Collection:
- Gather and document customer feedback for product or service improvements.
- Share insights with management for process enhancement.
- Sales Support (Optional):
- Upsell or cross-sell products and services, if applicable.
- Assist with placing orders and tracking deliveries.
- Client onboarding process
- Payment follow up with the clients.
Required Skills and Qualifications
- Educational Requirements: :Graduation mandatory.
Key Skills:
- Excellent verbal and written communication.
- Active listening and empathy.
- Problem-solving and conflict-resolution skills.
- Multitasking and time management.
- Familiarity with CRM software and MS Office Suite.
Experience:
- Preferred: 1-2 years in a similar customer-facing role.
Language Proficiency:
- Fluency in the local language and English is often required.
Job Types: Full-time, Permanent
Work Location: In person
Shubham Vishwakarma
Full Stack Developer - Averlon
About Modicle Studios Pvt Ltd
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PythonRole & responsibilities:
- Implement and integrate AI tools into business workflows and Automate tasks using no-code platforms and AI APIs.
- Integrate LLMs, vision models, and other pre-trained AI services (OpenAI, Hugging Face, Google Vertex AI) into internal systems.
- Deployment, Customization & Fine-tune foundation models using supervised learning, prompt engineering, and custom datasets.
- Build systems to extract structured data from PDFs and scanned documents using OCR, NLP, and document-understanding models.
- Design and optimize AI prompts for content generation, customer support, and business analytics.
- Knowledge in Agent2Agent, MCP Servers, Context Handling Cross-Functional Collaboration.
- Work with marketing, sales, support, and HR teams to identify and implement AI-driven process improvements.
- Monitor AI outputs for quality, compliance, and relevance. Ensure responsible and ethical AI usage.
Preferred candidate profile:
- Bachelors/Masters in Computer Science, AI/ML, or related field.
- Strong programming skills in Python; experience with TensorFlow, PyTorch, Transformers, Scikit-learn.
- Hands-on experience with LLMs, prompt engineering, and model fine-tuning.
- Skilled in OCR and document parsing tools (e.g., Tesseract OCR, PDFMiner, LayoutLM, Azure Form Recognizer).
- Experience in workflow automation tools (e.g., Crew AI, LangChain).
- Knowledge of REST APIs, microservices, and containerization.
- Analytical mindset with a focus on process improvement.
Perks and benefits:
- Competitive Salary and Professional development opportunities and training.
- Opportunity to work with cutting-edge technologies in a fast-paced environment.
- Collaborative and supportive work environment.
NodeJS (Node.js)
MongoDB1. Work closely with the Founders to plan and develop the architecture and engineering vision for the product.
2. Roll out and advocate for new engineering principles and processes while supporting, maintaining, and updating existing ones.
3. With the help of your team members, educate and execute on Software Engineering best practices for testing, deploying, and developing code.
4. Be ready to roll up sleeves to assist your team when there are most urgent, difficult or critical developments to produce
5. Drive the apt technology choices (e.g. languages, libraries, frameworks)
6. Layout the technology architecture for both immediate and long term growth
7. Take appropriate risks for technical debt to develop prototypes in a short timescale
*Leadership responsibilities*
1. Mentor and guide the professional and technical development of your team members.
2. Hire and build a Software development team
3. Represent the Technology progress on the company vision to the Board/CXOs
4. Participate with Core-team in making key Product and tech roadmap related decisions
*Experience*
1. You have 7+ years of relevant engineering work experience.
2. You have significant experience working on a SAAS-based platform.
3. You have experience architecting enterprise Blockcahin applications (Any Blockchain framework is fine but Hyperledger will be preferred)
4. You have a strong technical background and are able to contribute to design and development across the software product lifecycle
5. You are familiar with our tech stack (Hyperledger/Nodejs / ReactJs / PostgreSQL / AWS / Linux)
6. You are familiar with implementing organizational processes using tools like Jira / Git / Slack etc.
7. You've worked on large-scale SaaS products and can rapidly familiarize yourself with complex products.
8. You have a strong focus on metrics and know how to measure the health of engineering teams.
9. Strong organizational skills and a focus on developing processes support the long term growth of the product engineering group.
10. You have experience running Agile teams.
Position: Business Development Manager
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/
Location: Vijayawada, Andra Pradesh
Language: English
Salary: 5 LPA to 7.20 LPA
We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.
Requirements:
• Bachelor’s degree in business, marketing or related field.
• 4 - 8 Years of Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
Responsibilities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
Job Title: Social Media Intern
Responsibilities:
- Create engaging content for various platforms.
- Manage community interactions and respond promptly.
- Support campaign planning and execution.
- Conduct research on industry trends.
- Assist with administrative tasks as needed.
Qualifications:
- Enrolled in a Bachelor’s program, preferably in Marketing or related field.
- Strong written and verbal communication skills.
- Passion for social media and digital marketing.
- Familiarity with major social media platforms.
- Ability to work independently and in a team.
- Basic understanding of social media analytics.
REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.
PropTiger.com
PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organization's deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home- buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.
What does this role hold for you…??
- Converting prospects into customers by show-casing appropriate primary residential properties to the prospects, matching the investment need of the prospects
- Using leads generated by the Marketing team as well as generating self-leads to convert them into customers, through local activities (procuring relevant databases, doing on- ground activities in corporates, clubs etc.)
- Taking prospects for site visits, answering all relevant queries in the process, liaising with Developer or with PropTiger’s Developer Relations Team for any clarification, if needed
- Ensuring compliance with the operations process
- Ensuring that prospects and customers are satisfied with their interaction with PropTiger at all touchpoints.
- Providing after sales services and assisting in Home Loans for the customers
Apply if you have…
- Graduation / MBA degree
- A Positive attitude for doing 2-3 meetings each day and enjoy doing sales
- Experience in direct sales
- Good communication skills.
- Dexterity in understanding the requirements of prospects and pitch property solutions to prospects.
- High level of passion and ownership
Know more about us…
Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/
and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.
THE ROLE
DA is looking for a Sales Business Development Manager to oversee the planning and execution of Sponsorships, Collaborations, and Corporate Sales with a key focus on Esports, Employee Engagement and Training through Gamification.
You will report to the Head of Marketing and support in the development of long-term strategies as well as seasonal plans. You will liaise with internal departments, build marketing plans and oversee all projects to guarantee brand awareness.
Requirements and skills:
Job Description:
3+ years in a similar role preferably in an Esports/Gaming brand or similar experience in dealing with corporate sales.
Master's degree in marketing, business or related fields, a master's is a plus.
Proven knowledge and interest in Esports culture and community.
Fluent in English written and spoken, this will be tested in the interview process.
Good use and knowledge of Microsoft Office, particularly PowerPoint and Excel
Dynamic with excellent communication skills
Autonomous and able to work against close deadlines
Creative perspective with innovative ideas.
Problem solver with a great eye for detail
Organized and flexible with the ability to work in a fast-paced ever-changing international environment
Great compensation package (in consideration of your professional experience)
Be part of a young, dynamic and creative company
Brand new headquarters located in the center of Delhi.
JavaWriting well-designed, efficient, and testable code.
Delivering high availability and performance.
Contributing in all phases of the development lifecycle.
Data Analytics
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C#1) Proven experience as a .NET Developer or Application Developer
2) Familiarity with the http://ASP.NET">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
3) Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and IIS
4) Familiarity with architecture styles/APIs (REST)
5) Basic knowledge Windows Application and Windows Services,
6) Excellent troubleshooting and communication skills
7) Proven Experience in Asp.net Webforms
HTML/CSS
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Full Stack Developer - Averlon