
Job description:
Job Title : Client Support Executive .
A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.
Key Responsibilities
- Customer Support:
- Handle incoming calls, emails, or chats from customers.
- Resolve queries and provide accurate information about products, services, and company policies.
- Escalate unresolved issues to the appropriate departments.
- Problem-Solving:
- Investigate customer complaints and identify solutions.
- Process returns, refunds, or exchanges as per company guidelines.
- Documentation:
- Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
- Update customer accounts and ensure data accuracy.
- Customer Engagement:
- Build rapport and establish trust with customers.
- Provide personalized support to ensure customer satisfaction.
- Provide information about services and actionable along with deadlines.
- Help Client know the progress on the jobs assigned.
- Feedback Collection:
- Gather and document customer feedback for product or service improvements.
- Share insights with management for process enhancement.
- Sales Support (Optional):
- Upsell or cross-sell products and services, if applicable.
- Assist with placing orders and tracking deliveries.
- Client onboarding process
- Payment follow up with the clients.
Required Skills and Qualifications
- Educational Requirements: :Graduation mandatory.
Key Skills:
- Excellent verbal and written communication.
- Active listening and empathy.
- Problem-solving and conflict-resolution skills.
- Multitasking and time management.
- Familiarity with CRM software and MS Office Suite.
Experience:
- Preferred: 1-2 years in a similar customer-facing role.
Language Proficiency:
- Fluency in the local language and English is often required.
Job Types: Full-time, Permanent
Work Location: In person

About Modicle Studios Pvt Ltd
About
Similar jobs
Working Days: Monday to Friday
Working Hours: 9:30 AM to 6:30 PM
Interview Process: Virtual or Face-to-Face
Experience Required: 1 - 5 yrs
Along with resume portfolio is must to share
Job Title: Architecture/Interior Design Specialist with Advanced SketchUp Modeling Experience
Job Description: company is seeking a highly skilled and creative Architecture/Interior Design
Specialist with advanced SketchUp modeling experience to join our dynamic design team. The ideal
candidate will have a strong background in architecture or interior design and be proficient in using
SketchUp for creating detailed 3D models, including furniture modeling. Familiarity with SketchUp
plugins is a plus.
Responsibilities:
• Create detailed 3D models using SketchUp, including architectural and interior designs.
• Model and design various types of furniture pieces with precision and creativity.
• Collaborate with the design team to translate conceptual ideas into functional and
aesthetically pleasing designs.
• Utilize SketchUp plugins and other relevant tools to enhance modeling efficiency and quality.
• Produce high-quality renderings and visualizations to effectively communicate design
concepts to clients and stakeholders - Optional
• Ensure designs meet company standards, project requirements, and regulatory compliance.
• Stay up-to-date with the latest industry trends, software updates, and best practices in
SketchUp modeling.
• Participate in design reviews and provide constructive feedback to team members.
• Support the team in other design-related tasks as needed.
Qualifications:
• Bachelor’s degree in Architecture, Interior Design, or a related field.
• Proven experience with advanced SketchUp modeling, including both architectural and
interior design projects.
• Expertise in furniture modeling using SketchUp; familiarity with various furniture design
styles and materials.
• Experience with SketchUp plugins for enhanced functionality is highly desirable.
• Strong portfolio showcasing previous SketchUp modeling projects.
• Proficiency in other design software (e.g., AutoCAD, Revit, Adobe Creative Suite) is a plus.
• Strong attention to detail and ability to work on multiple projects concurrently.
• Excellent communication and collaboration skills.
• Creative thinking and problem-solving abilities.
The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.
* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.
* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.
* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).
* The candidate must have 2+ years of people leadership experience.
* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.
* The candidate must have hands-on experience building, executing, and scaling sales strategies.
* The candidate must have experience managing both inbound and outbound sales motions.
* Background in cybersecurity, deep tech, or complex technical products is preferred.
* Experience with VAR, multi-product, or consultative enterprise sales is a plus.
* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.
* The candidate must be based in Bangalore or willing to relocate.
Qualifications:
- Bachelor's degree in Communications, Journalism, Engineering or a related field.
- Proven experience as a Content Writer with at least 2 years of professional experience.
- Exceptional writing, editing, and proofreading skills with a keen eye for detail and grammar.
- Strong understanding of content marketing principles and strategies.
- Familiarity with SEO best practices and keyword research tools.
- Experience in crafting content for various digital platforms and channels, including websites, blogs, social media, and email campaigns.
- Excellent research skills and the ability to translate complex technical concepts into clear, concise, and engaging content.
Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
A portfolio showcasing a range of content writing samples across different formats and styles.
We are seeking a highly motivated and experienced Sales Representative to join our team. The Sales Representative will be responsible for selling our product to local businesses in the United States. This individual will be responsible for developing and maintaining relationships with new and existing clients, as well as identifying and pursuing new sales opportunities. The ideal candidate will have a proven track record of success in sales and a strong ability to build and maintain relationships with clients.
Key Responsibilities:
- Identify and pursue new sales opportunities with local businesses in the United States
- Develop and maintain relationships with new and existing clients
- Understand the needs of potential and current clients and tailor product presentations and demonstrations accordingly
- Collaborate with the marketing team to develop and implement sales strategies
- Meet or exceed sales targets and goals
- Stay up-to-date on industry trends and changes, as well as new products and services offered by the company
- Attend industry events and conferences to network and generate leads
Qualifications:
- 2+ years of sales experience, preferably in the B2B space
- Proven track record of success in sales
- Strong communication and relationship-building skills
- Self-starter with the ability to work independently
- Proficiency in Microsoft Office and CRM systems
- Bachelor's degree in business, marketing, or a related field (preferred)
We are an equal opportunity employer and welcome candidates of all backgrounds to apply.
• The Executive will be responsible for handling all the operations of E-Commerce
platforms - Amazon, Flipkart, Brand’s Website, and more.
Roles and Responsibilities
• Experience in handling Amazon Seller Central, Flipkart & other website back-end
platforms for product listing, inventory management & product description.
• Website knowledge: Shopify
• Inventory Management - knowledge & application
• should be able to understand & work on Google sheets as & when required
• Technically sound to integrate systems for automation
• Creative content writing
Skills & Attributies
• Detail Oriented
• Analytical thinking
• Knowledge of e-commerce business
• G-sheets at advanced level
Responsibilities :
- Manage the day-to-day operations including product content, site maintenance, Listing hygiene inventory availability, pricing and promotional activities, on-site content improvements, ensuring a perfect store online and the best consumer experience.
- Develop campaign strategies and audience targeting recommendations per brand and product line. Continually optimize product listings, brand store, and enhanced content
- Work cross-functionally with the sales team, PPC Managers and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
- Ability to deliver the highest level of customer service to our clients. See to it that the reports are sent to clients on time and according to the format that is set
- Make sure that the media plan is set after discussion with the analyst and PPC manager
- Manage Communication with the clients weekly as well as account wise, Keeping a track of all the ad campaigns & deliverables list etc.
- Develop strong relationships with Amazon vendor managers, partners and external agencies
- Maintain KPIs and report on performance to key stakeholders identifying risks and opportunities, making recommendations, and implementing the action plan.
Qualifications:
- MBA in marketing
- Excellent oral and written communication skills, and an ability to influence internal and external partners
- A practical and creative approach to problem-solving
- Must be able to understand complex environments and projects, pay attention to details and maintain an organized workflow
- Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
- Prioritize and deliver timely, high-quality work
2. Completely responsibile for architecture, wireframe, frameworks, coding, UI/UX, Database, Security, privacy etc.
3. Developing Android and Web Applications.
4. Responsible for cost optimzation and scalability of the product.
5. Preparing and presenting reports related to product development
Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
C# programming skills to write Scripts.
Familiarity with level design and planning.
Knowledge of with game physics and particle systems.
location : Ahmedabad
only work from office
face to face interview
urgent requirement
Vedantu is India's first and leading Live Online tutoring company which enables students to learn LIVE with some of India's
best curated teachers. It has 500+ teachers who have taught more than 1 Million hours to 40,000+ students spread across
1000+ cities from 30+ countries. Vedantu is founded by IITian friends who have been teachers themselves with over 13 years
of teaching experience and having taught over 10,000 students.
Vedantu is funded by some of best venture capital firms in the world viz. Tiger Global, West bridge Capital, Accel Partners,
Omidyar Network India and TAL education group-China.
Vedantu’s online tutoring platform enables LIVE learning between a teacher and a student. On Vedantu, a teacher is able to
give personalized teaching using two way audio, video and white boarding tools where both teacher and student are able to
see, hear, write and interact in real-time. Imagine it like 'Skype' custom made for education. Vedantu currently caters to 6th
grade to 12th grade and prepares for school boards, competitive examinations and co-curricular courses as well.
Website: https://www.vedantu.com
How does LIVE teaching work on Vedantu: https://www.youtube.com/watch?v=wC0ZxwEmpPQ
Responsibilities - What to expect from the role?
● Initiating phone conversations with parents who complete the demo classes for their kids
● Intensely following up with the prospects and closing the sales within the sales cycle
● Diligently communicating and priming the lead through channels like email, whatsapp, SMS,
calls
● Achieving the weekly targets in a high pressure performance driven competitive environment
● Monitoring self performance at all times while also contributing to the team performance,
keeping track of factors like conversion factor, Average revenue generated per lead, Average
revenue per sale, etc
Required Skills and Experience - What are we expecting from you?
● Exceptional communicator and influencer who can deliver sales pitch like a charm
● Result driven with experience of extremely target centric job
● Confident and persevering risk-taker who thrives in a high-performance high-growth
environment
● Self-learners with high grasping ability so that you can learn about the product
● Minimum one-year experience in sales
Qualification
Post Graduation,candidates with MBA will be preferred









