
Job description:
Job Title : Client Support Executive .
A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.
Key Responsibilities
- Customer Support:
- Handle incoming calls, emails, or chats from customers.
- Resolve queries and provide accurate information about products, services, and company policies.
- Escalate unresolved issues to the appropriate departments.
- Problem-Solving:
- Investigate customer complaints and identify solutions.
- Process returns, refunds, or exchanges as per company guidelines.
- Documentation:
- Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
- Update customer accounts and ensure data accuracy.
- Customer Engagement:
- Build rapport and establish trust with customers.
- Provide personalized support to ensure customer satisfaction.
- Provide information about services and actionable along with deadlines.
- Help Client know the progress on the jobs assigned.
- Feedback Collection:
- Gather and document customer feedback for product or service improvements.
- Share insights with management for process enhancement.
- Sales Support (Optional):
- Upsell or cross-sell products and services, if applicable.
- Assist with placing orders and tracking deliveries.
- Client onboarding process
- Payment follow up with the clients.
Required Skills and Qualifications
- Educational Requirements: :Graduation mandatory.
Key Skills:
- Excellent verbal and written communication.
- Active listening and empathy.
- Problem-solving and conflict-resolution skills.
- Multitasking and time management.
- Familiarity with CRM software and MS Office Suite.
Experience:
- Preferred: 1-2 years in a similar customer-facing role.
Language Proficiency:
- Fluency in the local language and English is often required.
Job Types: Full-time, Permanent
Work Location: In person

About Modicle Studios Pvt Ltd
About
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Job Summary:
We are looking for a skilled and motivated Backend Engineer with 2 to 4 years of professional experience to join our dynamic engineering team. You will play a key role in designing, building, and maintaining the backend systems that power our products. You’ll work closely with cross-functional teams to deliver scalable, secure, and high-performance solutions that align with business and user needs.
This role is ideal for engineers ready to take ownership of systems, contribute to architectural decisions, and solve complex backend challenges.
Website: https://www.thealteroffice.com/about
Key Responsibilities:
- Design, build, and maintain robust backend systems and APIs that are scalable and maintainable.
- Collaborate with product, frontend, and DevOps teams to deliver seamless, end-to-end solutions.
- Model and manage data using SQL (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis), incorporating caching where needed.
- Implement and manage authentication, authorization, and data security practices.
- Write clean, well-documented, and well-tested code following best practices.
- Work with cloud platforms (AWS, GCP, or Azure) to deploy, monitor, and scale services effectively.
- Use tools like Docker (and optionally Kubernetes) for containerization and orchestration of backend services.
- Maintain and improve CI/CD pipelines for faster and safer deployments.
- Monitor and debug production issues, using observability tools (e.g., Prometheus, Grafana, ELK) for root cause analysis.
- Participate in code reviews, contribute to improving development standards, and provide support to less experienced engineers.
- Work with event-driven or microservices-based architecture, and optionally use technologies like GraphQL, WebSockets, or message brokers such as Kafka or RabbitMQ when suitable for the solution.
Requirements:
- 2 to 4 years of professional experience as a Backend Engineer or similar role.
- Proficiency in at least one backend programming language (e.g., Python, Java, Go, Ruby, etc.).
- Strong understanding of RESTful API design, asynchronous programming, and scalable architecture patterns.
- Solid experience with both relational and NoSQL databases, including designing and optimizing data models.
- Familiarity with Docker, Git, and modern CI/CD workflows.
- Hands-on experience with cloud infrastructure and deployment processes (AWS, GCP, or Azure).
- Exposure to monitoring, logging, and performance profiling practices in production environments.
- A good understanding of security best practices in backend systems.
- Strong problem-solving, debugging, and communication skills.
- Comfortable working in a fast-paced, agile environment with evolving priorities.
What We’re Looking For:
- Strong experience in Python (5+ years).
- Hands-on experience with any database (SQL or NoSQL).
- Experience with frameworks like Flask, FastAPI, or Django.
- Knowledge of ORMs, API development, and unit testing.
- Familiarity with Git and Agile methodologies.
- Familiarity with the Kafka tool (Added Advantage)
As a Senior Software Engineer, you need to have:
● Advanced knowledge of PHP, Nodejs, MySQL, HTML/CSS, Javascript etc.
● Some experience in managing engineering teams of 5-20 people.
Work Details:
● Your work will involve managing software development team via web and mobile
technologies like PHP/Laravel, MySQL, Node.js, MongoDB, React, Angular, Ionic, AWS
etc.
● Lead, Coach and mentor a strong and passionate team of web and mobile Engineers and Designers
● Drive new features and improve performance
● Define or Review architectural standards and processes
● Drive performance analysis and optimization efforts
● Help set and fulfil the engineering hiring plan for the team including sourcing, screening
and interviewing
● Represent the team in engineering and product meetings
● Work with teams across Squareboat to ensure a seamless user experience for our
client's customers
● Champion continuous improvement to help raise the bar on quality, performance and
maintainability
● Keep abreast of the changes in the industry and champion new technologies and
development processes within the team
You need to have:
● 5+ years of relevant software development experience
● Bachelor’s or Master's degree in Computer Science, Computer Engineering or a related
technical discipline
● A good understanding of the software development lifecycle
● Some interesting side projects you have done or a Github profile with real open source
contributions will be a big plus
Benefits:
● Working with the latest web technologies in an early-stage product startup, with plenty of
opportunities to learn
● You will work directly under the mentorship of other senior designers/developers and the
startup's founders
Skills:
● PHP, Javascript, MySQL, AngularJS, React.js
NW JD Network Lead designs, plans and develops Enterprise network device configurations, End Point connectivity and Network security participating in service flow discussions and deployment architecture. Establishes monitoring, maintenance procedures, support, and optimization of all network hardware, software, and communication links. This position will be working on an engineering and project team providing solutions and new implementations. Design cost-effective data communications solutions to meet new and evolving requirements Plan and execute the installation of new networking components to fulfil business requirements Support the design and analysis of network improvements and enhancements. Provide analysis to support performance tuning and capacity planning Provide troubleshooting and problem solving support for network issues. Monitor system hardware and software and manage system performance Determine capacity and performance planning goals. Maintain documentation of network configuration and records relating to network hardware and software Manage projects directly related to the area of assigned responsibility and other general network projects. Serve as technical consultant on new request from client. Technical expertise to other network engineers and IT department team members. Efficiently manages work across multiple networks and related systems. Preferred Skills: Certifications Industry Certification: CCNP or CCIE Expert knowledge of Network Systems and emerging technologies, experience on projects around Cloud and SAAS platforms. Advancing knowledge in other areas of Infrastructure Design and Management Advanced Knowledge of support and administration of Network Management tools Experience supporting MDM, Firewalls, Load Balancers, Riverbed WAN Optimizers & Infoblox technology.
Desired Skills: CCNP/CCIE, Strong Routing & Switching background (8 years+ experience) Strong Understanding of L2/L3 switching and MPLS (WAN) technologies Experience with Firewalls & Load Balancer technologies Experience with Forescout NAC & Infoblox Experience with Network monitoring tools (PRTG) Experience with optimization appliances Experience with scripting and automation. Product knowledge on Citrix, CheckPoint. Exposure to SSL, direct TLS and Mutual TLS

- Challenge technical decisions and web service designs and provide inputs for improvement
- Provide qualified code (tested and documented)
- Fix issues that arise from testing/customers
- Create or update all the relevant and required technical documents (design, architecture, )
- Follow quality development rules and recommendations (unitary test, change management, build management, Software factory…)
- Perform code reviews and suggest improvements
- Work in Agile mode and Test Driven development process
- Collaborate and work closely with all stakeholders
- Hardcore developers who can write performance-based quality code and drive code
- Preferred: Java1.8, Junit, Springboot, Dropwizard, RabbitMQ, Jenkins jobs, NoSQL DB (MongoDB, Neo4j), Docker, and DevOps (Optional: Python, AWS)
- Knowledge about Secure coding guidelines, Sonarqube, Configuration Management (Perforce), Jira
- MUST have experience in Scrum/Agile SDLC
- Value Add – experience on the server side in IPTV/OTT/STB
Hands-on experience with SQL Schema design, REST API Design
Experience with Laravel, along with other common libraries such as PHP Unit and Eloquent
Basic understanding of front-end technologies such as Javascript, HTML5, CSS3
Familiarity with concepts of MVC, ORM, and RESTful
Able to Implement automated testing platforms and unit tests
Proficient understanding of code versioning tools such as Git
The Assistant Finance Manager will play a vital role in improving and maintaining the financial standing of our companies. The ideal candidate will help determine financial strategy and policy, arranging the appropriate funding and managing financial risks in the organization.
The Assistant Manager Finance will ensure our companies have the cash and liquidity to meet its obligations, will be involved in securing credit from banks and other sources, tax, HR and compliance matters. He will be an official point of contact for all financial matters.
The Assistant Manager Finance is responsible for:
Establishing robust systems, processes, and controls, relating to finance interface with business operations.
- To monitor all financial activities of the company.
- Effectively interface with clients, area heads, vendors, statutory bodies and government officials.
- Preparation of ITR, tax audit related information and schedules.
- TDS and GST related compliances.
- Preparation of cash flow and trial balance
- Ensuring timely and accurate provisioning of expenses including detailed scrutiny of trial balance.
- To facilitate information in preparation of budgets & uploading the approved budgets into the system.
- Preparation and presentation of budgetary forecasts and short term / long term financial projections for management / consultants / clients.
- Preparation of MIS related information with proper and timely reconciliation of financial and management accounts.
- To demonstrate ability and skills to navigate the business through strong finance support and influence business decisions.
- Efficiently manage, working capital, inventory-holding period, average collection period and average payment period.
- Sound understanding of laws and statutory regulations pertaining to financial management, accounting, audit, compliance and taxation. Knowledge of rules and regulations framed.
- Manage payroll matters for Company, business units and subsidiaries;
- Managing daily cash flows;
- Ensuring that cash flows are adequate to allow business units to operate effectively;
- Forecasting cash payments and anticipating challenges arising from limited cash flow;
- Maintaining companies accounts system;
- Preparing and presenting financial reports for meetings and investors;
- Working with executives and business heads to prepare budgets and track profit / loss performance by business unit and on consolidated basis;
- Creating solutions to new financial challenges by applying financial/treasury knowledge;
- Liaising with other departments and business units on a range of issues;
- Providing advice on financial matters impacting on the company as a whole;
- Taking responsibility for, and supervising the work of, more junior members of staff;
- Preparing financial reports and submissions to relevant government entities;
- Arranging financial audits and reviews as required;
- Banking money and cheques received and issuing receipts as requested or needed;
- Maintaining and transferring money between bank accounts as required;
- Payment of invoices and fees as required or otherwise instructed;
- Complete tax filings and dealing with matters relating to the IRD (Interest Rate Derivative);
- Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities
Desired Qualifications:
- Professional degree in finance or accounting plus 5+ years of progressively responsible finance or treasury experience
- Candidates with SME and/or startup experience preferred
- Ability to work independently
- Sound analytical skills
- Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages
- Strong verbal and written communications skills
- Detail oriented and organized, Strong planning and prioritization abilities
- Must maintain confidentiality and discretion in all aspects and be comfortable with flexible working schedule to meet the needs of the Company and its executives
Profile : Social Media Executive (Client Servicing)
Exp: 6 months-2 years
Role: To manage social media accounts of CarWale’s Dealer Partners generating content for social media engagement.
Key Outcomes Expected:
Should be good at understanding client requirements and deliver basis commitment
Ideating, Posting and Promoting content on Social Media platforms (majorly Facebook & Instagram)
Ideating with the team on how to further build the dealer social platforms
Researching on various creative and ad formats available on the social platforms
Coordinate with design team to get creatives in place for social media accounts
Creation of content calendar
Competencies needed to deliver the desired outcome:
- Conceptualising creative ideas for designing
- Creative writing skills to be able to add value to social media engagement
- Good communication skills, to be able to timely & tactfully respond to mails and posts
- Active listener
- Active social media user - FB | Twitter | Instagram
- An eye for detail
- Ability to check and correct text matter
- Team player
Other traits:
- Enthusiastic
- People’s person
- Self-motivated
- Interpersonal skills
- Agile and adaptable
- Open to working on weekends from home
- Time Management
Experience / Qualification / Other Requirements:
- Graduates - BMM/BMS
Hiring Frontend developer (Angular)
Exp: 5+
ctc: as per company standard
noticeperiod: Immediate to max 7 days
Location: Bangalore, Banashankari 2nd stage
Position type: Permanent
JD:
Should have good experience in HTML, CSS, JavaScript with Angular.
Knowledge on Spring, databases (mysqlwill be added advantage
Roles & Responsibility:
- Need to work on projects
- should have good experience in frontend
- html, css, javascript, bootstrap, angular







