
Job description:
Job Title : Client Support Executive .
A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.
Key Responsibilities
- Customer Support:
- Handle incoming calls, emails, or chats from customers.
- Resolve queries and provide accurate information about products, services, and company policies.
- Escalate unresolved issues to the appropriate departments.
- Problem-Solving:
- Investigate customer complaints and identify solutions.
- Process returns, refunds, or exchanges as per company guidelines.
- Documentation:
- Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
- Update customer accounts and ensure data accuracy.
- Customer Engagement:
- Build rapport and establish trust with customers.
- Provide personalized support to ensure customer satisfaction.
- Provide information about services and actionable along with deadlines.
- Help Client know the progress on the jobs assigned.
- Feedback Collection:
- Gather and document customer feedback for product or service improvements.
- Share insights with management for process enhancement.
- Sales Support (Optional):
- Upsell or cross-sell products and services, if applicable.
- Assist with placing orders and tracking deliveries.
- Client onboarding process
- Payment follow up with the clients.
Required Skills and Qualifications
- Educational Requirements: :Graduation mandatory.
Key Skills:
- Excellent verbal and written communication.
- Active listening and empathy.
- Problem-solving and conflict-resolution skills.
- Multitasking and time management.
- Familiarity with CRM software and MS Office Suite.
Experience:
- Preferred: 1-2 years in a similar customer-facing role.
Language Proficiency:
- Fluency in the local language and English is often required.
Job Types: Full-time, Permanent
Work Location: In person

About Modicle Studios Pvt Ltd
About
Similar jobs
Company: TechAIVV Technologies
Role: Sales Development Trainee / Business Development Trainee
Employment Type: 6 Months Apprenticeship, followed by full-time employment offer based on performance
Eligibility: Regular MBA graduate / final-year MBA student from a recognized college
Experience Required: Fresher / Entry Level
Location: Remote
Role Summary
We are looking for an entry-level Sales Development Trainee who will support the marketing and sales team in business development, lead qualification, client communication, follow-ups, and sales coordination activities. The selected candidate will be trained to understand the complete sales funnel, especially how to convert Marketing Qualified Leads into Sales Qualified Leads, and will gradually be groomed for a full-time Sales / Business Development role.
This role is ideal for a regular MBA graduate who has strong communication skills, a learning mindset, and a basic understanding of sales, marketing, lead generation, and client relationship management.
Key Responsibilities
Support the marketing and sales team in day-to-day business development and sales activities.
Assist in qualifying inbound and outbound leads and help move MQLs toward SQL stage.
Coordinate with prospects and clients through calls, emails, and follow-ups.
Facilitate communication between prospects, clients, and the internal sales team.
Maintain regular follow-up discipline with leads and update the sales team on progress.
Help in scheduling meetings, product demos, discovery calls, and sales discussions.
Maintain lead and client interaction records in CRM or tracking sheets.
Support the team in preparing basic sales notes, client summaries, and follow-up communication.
Learn TechAIVV’s offerings, sales process, target markets, and client engagement approach.
Gradually take ownership of assigned leads, follow-ups, and pipeline support activities.
Required Skills
Excellent verbal and written communication skills.
Strong confidence in interacting with Indian and global clients.
Basic understanding of sales, marketing, lead generation, MQL, SQL, and sales funnel concepts.
Good email writing and business communication skills.
Strong follow-up discipline and ownership mindset.
Ability to understand client requirements and communicate them clearly to the sales team.
Good listening skills and ability to ask relevant questions.
Positive attitude, eagerness to learn, and ability to work in a fast-paced environment.
Basic knowledge of MS Excel, Google Sheets, PowerPoint, and CRM tools.
Professional attitude with strong interpersonal skills.
Good to Have / Nice to Have
Prior internship experience in sales, marketing, business development, or client coordination.
Exposure to B2B sales, SaaS, technology services, recruitment services, or digital marketing.
Basic understanding of LinkedIn outreach, email campaigns, and prospecting tools.
Familiarity with CRM tools such as HubSpot, Zoho, Salesforce, or similar platforms.
Ability to prepare simple client notes, meeting summaries, and sales follow-up emails.
Interest in growing into a Sales, Business Development, Account Management, or GTM role.
Candidate Profile
Regular MBA graduate / final-year MBA student from a recognized college.
Specialization preferred: Marketing, Sales, International Business, or Business Management.
Strong English communication is mandatory as the candidate will interact with global clients.
Must have a proactive learning attitude and willingness to be trained from the ground level.
Should be comfortable with calling, emailing, follow-ups, coordination, and client-facing communication.
LogiNext is looking for a technically savvy and passionate Junior Software Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.
In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.
Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.
Responsibilities:
Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams
Requirements:
Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school 0 to 1 year experince in in data mining, data modeling, and reporting. Understading of SaaS based products and services. Understanding of machine-learning and operations research Knowledge of R, SQL and Python; familiarity with Scala, Java or C++ is an asset Knowledge using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop) Analytical mind and business acumen and problem-solving aptitude Excellent communication and presentation skills Proficiency in Excel for data management and manipulation Experience in statistical modeling techniques and data wrangling Able to work independently and set goals keeping business objectives in mind
Roles & Responsibilities:
- Keeping oneself updated about the recent upgrades and projects of the company.
- Responsible for calling potential customers, explaining our offers and fix meeting for sales team.
- Responsible for calling customers & answering their queries related to the product/services.
- Contact potential and existing customers to explain the product & services offered.
- Keep records of calls & inquiries and note useful information.
- Asking questions to the customer and understanding their real estate requirement.
- Set appointments with prospective customers based on our associates’ schedules.
- Produce well-researched content for publication online and in print
- Organize writing schedules to complete drafts of content or finished projects within deadlines
- Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
- Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
- Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
- Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
- Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
- Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results
Qualifications for Content Writer
- Proven record of excellent writing demonstrated in a professional portfolio
- Impeccable grasp of the English language, including idioms and current trends in slang and expressions
- Ability to work independently with little or no daily supervision
- Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
- Ability to work on multiple projects with different objectives simultaneously
- Strict adherence to the style guides of each company and their policies for publication
- Good time management skills, including prioritizing, scheduling, and adapting as necessary
- Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
- Familiarity with each client's requirements and the company's brand image, products, and services
Job Description
SAP Commerce Cloud - Hybris
- Hybris Core, Hybris eCommerce - 6 to 8 years of Experience
- Experience in Hybris 6, Data Hub.
- Integration of Hybris using OCC Web services with systems like SAP Hybris Marketing, C4C and Data Hub.
- Experience supporting Hybris upgrades
- Good knowledge of both B2C and B2B.
- Java JEE,
- Spring,
- HTML,
- CSS
- JavaScript,
- JQuery,
- Eclipse,
- Ant,
- Maven,
- Version control SVN, GIT,
- Continuous Integration,
- Relational database SQL / MySQL
- Web Services SOAP, REST
Skills
SAP, hybris, SPRING, JAVA, JQUERY, ANT, ECLIPSE, MAVEN, SVN, GIT, SQL
Skills : Swift Language , Sqlite Database , iOS App Development, Objective C , Xcode
Experience : 3 to 5 years
-
Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
-
Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
-
Troubleshoot variety of complex software problems
-
Provide timely status updates and proactive communications on issues to the stakeholders.
-
Able to interface with internal and external stake holders regarding software issues.
-
Contribute as part of teams put together to meet overall organization initiatives/objectives
-
Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.
-
Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with appropriate experience in required skills
-
C#, WinForms/Wpf
-
Source control tools such as ClearCase, Git
-
Methodical problem-solving skills and troubleshooting skills
-
Good to Have:
-
REST/SOAP, Web services, ClickOnce,
-
Developing custom controls,
-
Image rendering
-
hands-on experience using various data structures and multi-threaded programming
Responsibilities :
-
Work with development teams and product managers to ideate software solutions
-
Maintenance of Node.js Backend
-
Working with MongoDB to create various features
-
Troubleshoot, debug and upgrade software
-
Create security and data protection settings
Requirements :
-
Proven experience as a backend developer in Node.js or similar role
-
Experience developing desktop and mobile applications
-
Familiarity with common stacks
Requirements :
-
Hands on experience building end to end systems
-
Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB
-
Good architectural & design skills
-
Strong coding, data structures and algorithms
-
The ability to own end to end responsibility - right from requirement to release
-
The ability to produce bug-free and production grade code
-
Experience and fine understanding of cross browser front end development issues
-
Exhibit a deep understanding of server virtualization, networking and storage ensuring that
-
The solution scales and performs with high availability and uptime
Required PHP Developer
Experience -at least 6 Month to 2 years
Male/Female Both Can Apply
Work closely with the Project Manager throughout the project process
Required Experience and Qualifications
Experience with PHP MVC Frameworks (CodeIgniter)
Salary-As Per Industry Norms/Based on Last Drawn Salary
Salary-based on last drawn salary
We are looking for Wordpress Developer responsible for managing back-end and the interchange of data between the server and the users.
Your primary focus will be customizing and maintenance of existing plugin/theme, create new as per requirement and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the modules and plugins built by your co-workers into the application. Therefore, a basic understanding of PHP is necessary as well.
Responsibilities
- Build efficient, testable, and reusable wordpress modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
- Manage and update theme as per requirement
Skills
- Strong knowledge of wordpress
- WooCommerce plugin
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git










