Cutshort logo
Modicle Studios Pvt Ltd logo
Client Support Associate
Client Support Associate
Modicle Studios Pvt Ltd's logo

Client Support Associate

Sandhya Nambi's profile picture
Posted by Sandhya Nambi
1 - 3 yrs
₹2L - ₹3L / yr
7th Floor, Filix Tower, 706, Lal Bahadur Shastri Marg, Sonapur, Bhandup West, Mumbai, Maharashtra 400078
Skills
Multitasking
Project coordination
Digital Marketing
MS-Office

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

  • Customer Support:
  • Handle incoming calls, emails, or chats from customers.
  • Resolve queries and provide accurate information about products, services, and company policies.
  • Escalate unresolved issues to the appropriate departments.
  • Problem-Solving:
  • Investigate customer complaints and identify solutions.
  • Process returns, refunds, or exchanges as per company guidelines.
  • Documentation:
  • Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
  • Update customer accounts and ensure data accuracy.
  • Customer Engagement:
  • Build rapport and establish trust with customers.
  • Provide personalized support to ensure customer satisfaction.
  • Provide information about services and actionable along with deadlines.
  • Help Client know the progress on the jobs assigned.
  • Feedback Collection:
  • Gather and document customer feedback for product or service improvements.
  • Share insights with management for process enhancement.
  • Sales Support (Optional):
  • Upsell or cross-sell products and services, if applicable.
  • Assist with placing orders and tracking deliveries.
  • Client onboarding process
  • Payment follow up with the clients.

Required Skills and Qualifications

  • Educational Requirements: :Graduation mandatory.

Key Skills:

  • Excellent verbal and written communication.
  • Active listening and empathy.
  • Problem-solving and conflict-resolution skills.
  • Multitasking and time management.
  • Familiarity with CRM software and MS Office Suite.

Experience:

  • Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

  • Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Modicle Studios Pvt Ltd

Founded :
2018
Type :
Services
Size :
0-20
Stage :
Profitable

About

With a diplomatic team and growing business, we have served 30 number of clients across the world since 2018. Our team is composed of highly enthusiastic and experienced individual and is fully equipped with the latest digital platforms and technology needs to satisfy your marketing and design demands.
Read more

Company social profiles

instagramlinkedintwitterfacebook

Similar jobs

Gipfel & Schnell Consultings Pvt Ltd
TanmayaKumar Pattanaik
Posted by TanmayaKumar Pattanaik
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Pune, Hyderabad, Chennai
12 - 20 yrs
Best in industry
Firewall
cloud security
Cyber Security
Security awareness
Network Security
+1 more

Senior Security Architect


The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.


Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.


Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications


• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Sheetal Rani
Posted by Sheetal Rani
Gurgaon
5 - 8 yrs
₹6L - ₹8L / yr
skill icon.NET
Windows Azure
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
+2 more

Role:

  • Need Azure. Net Developer who is passionate in research and provide solutions on Azure services.
  • Should have good programming logic and problem-solving skills.
  • Respond and analyze complex queries of technical and functional nature not in routine and require deviation from standard procedures.


Responsibilities:

  • Engaging directly with Azure developers and IT professionals in forums to answer technical questions and help solving technical problems.
  • Solve highly complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line.
  • Develop code samples, quick-start and how-to guides helping customer understand complex cloud scenarios.
  • Providing prompt, efficient, detailed, customer-oriented service to customers and developers.
  • Adapt response and extensive research as per customer response.
  • candidate should demonstrate great accountability, customer obsession and technical leadership.
  • Good team spirit and good oral/written communication skills in English.
  • Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions.
  • Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.


Read more
amity university
Anjali Tyagi
Posted by Anjali Tyagi
Ambala, Bathinda, Rourkela
1 - 8 yrs
₹2L - ₹4L / yr
Lead Generation
Field Sales
Below The Line Marketing (BTL)
Sales

We are seeking an experienced and good communication skills Candidate for our Amity Information Center.


Position : Executive Marketing ( Prefer Only Male candidate)

Exp. Required: 1 to 8 Years

Job Location - Ambala, Bathinda & Rourkela

Industry - Education


Job Responsibilities:

  • Take charge of all marketing-related activities, including ATL & BTL Marketing.
  • Generate admissions through effective marketing strategies.
  • Visit schools and colleges for presentations to promote Amity programs.
  • Establish tie-ups with consultants for international admissions.
  • Conduct seminars to showcase Amity's offerings.
  • Counsel students and parents to provide information and guidance.
  • Handle day-to-day activities at the center.
  • Motivate and lead the team towards achieving common goals.


Note: This is an urgent hiring, and we encourage you to share this opportunity with others who might be interested.

Join Amity Information Center and be a part of our dynamic team dedicated to shaping futures through education and information!

Read more
Planet Spark
at Planet Spark
5 recruiters
Animesh Kaher
Posted by Animesh Kaher
Gurugram, sector 39
0 - 0 yrs
₹6L - ₹7L / yr
Communication Skills

 Roles and Responsibilities

1. Outbound Calling and Product Pitching: Engage with potential customers and present our amazing products in a compelling manner.

2. Revenue Generation: Showcase your sales prowess to boost the company's revenue and contribute to our success story.

3. Achieve Targets: Set your sights high and strive to exceed targets, unlocking exciting incentives along the way.

4. No Cold Calling: We believe in consultative selling, ensuring you have meaningful conversations with interested prospects.

5. Consultative Selling: Understand the needs of our customers and provide tailored solutions, making a real difference in their lives.


🎁 Perks and Benefits 🎁

1. Weekly Incentives: Enjoy attractive weekly incentives, rewarding your hard work and dedication.

2. Fast Track Growth: We nurture talent and provide ample opportunities for fast-track career growth.

3. 24*7 Pantry: Fuel your creativity and enthusiasm with our well-stocked pantry, available round the clock.

4. Free Dinner and Breakfast: Indulge in delectable meals on us - because well-fed minds create the best ideas!

5. Shuttle Service: Say goodbye to commuting hassles with our convenient shuttle service.


📝 Requirements 📝

1. Excellent Communication: Your ability to articulate ideas effectively will set you apart.

2. Laptop and Stable Internet: Equip yourself with the tools for success.

3. Good Convincing Skills: Persuade customers with your charming and convincing demeanor.

4. Excellent English Speaking: Fluent English will be your superpower in this role.

Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
Rani Galipalli
Posted by Rani Galipalli
Pune
5 - 9 yrs
₹2L - ₹19L / yr
skill iconReact Native
skill iconKotlin
skill iconAndroid Development
skill iconiOS App Development
TypeScript

Job Description-

 

We are looking for a React Native Lead interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

Build pixel-perfect, buttery smooth UIs across both mobile platforms. Leverage native APIs for deep integrations with both platforms. Diagnose and fix bugs and performance bottlenecks for performance that feels native. Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. Maintain code and write automated tests to ensure the product is of the highest quality. Transition existing React web apps to React Native.

Skills

Firm grasp of the JavaScript {​{​and TypeScript or ClojureScript}​}​ language and its nuances, including ES6+ syntax Knowledge of {​{​functional or object-oriented}​}​ programming Ability to write well-documented, clean Javascript code Rock solid at working with third-party dependencies and debugging dependency conflicts Familiarity with native build tools, like XCode, Gradle {​{​Android Studio, IntelliJ}​}​ Understanding of REST APIs, the document request model, and offline storage Experience with automated testing suites, like {​{​Jest or Mocha}​}​

 

 

 

 

 

Read more
3i Infotech Ltd
3i Infotech Ltd
Agency job
via Jobdost by Sathish Kumar
Mumbai, Hyderabad
3 - 10 yrs
₹6L - ₹10L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+10 more

Company: 3i Infotech Ltd

Location: Mumbai / Hyderabad

Job type: Full Time, Work from office

Looking for Core Java, Micro services, Spring Boot, Hibernate, Angular

Open Positions: Java Full - Stack Developer || 3 to 6 years exp – (Full stack 8)

Immediate Joiners

CTC: - 10 LPA

 

JD for Java Developer

Must Have Skills : Core Java ,Microservices , Angular8, Spring boot framework

Minimum 4-8 years of experience in design, development, and deployment of JAVA/J2EE-based applications, writing PL/SQL queries/store procedures.

Strong hands-on experience in design, development, and deployment of J2EE based application database design, PL/SQL complex queries, and Store procedures XML, HTML, JavaScript, AJAX

  • Expertise on XML, HTML, JavaScript, AJAX
  • Proficient in handling and writing complex PL/SQL queries and Stored procedures
  • preferable work experience on JBOSS as an application server or any other J2EE application server
  • Should have sound knowledge in product customization, implementation, and maintenance aspects
  • Foresighted & good judgment in problem-solving.
  • Capable of paying attention to detail.
  • Good analytical and logical thinking.
  • Prioritizing and organizing
  • Team Player with a positive attitude.
  • Process knowledge/Technical expertise
  • Good Written and Verbal communication Skills
Read more
Edtech For preschoolers
Edtech For preschoolers
Agency job
via Unnati by shishira srinivasan
Delhi, Gurugram, Noida
0 - 3 yrs
₹3L - ₹5L / yr
Marketing
Business Development
Our client is helping parents to give an unfair advantage to their kids by offering apps and products that help kids as young as 2 years old to sharpen their minds. They use a variety of methods that include educational and interactive videos, I-powered building voice interactive toys for kids, thus stimulating the learning process in children of age between 2-5 years. 1000+ content made available on various different topics and recommended by 30K+ parents.
 
This VC funded Gurgaon-based startup was founded in 2017 by a passionate team of IIT Roorkee Alumnus. They employ a team of experienced IB and CBSE curriculum content developers and teachers. Through these content first devices, our client aims at helping 250mn+ Indian parents to provide their children with screen-free learning.
 
As a Marketing & BD Manager, you will be responsible for finding new marketing and business development opportunities, maintaining professional client/customer relationships and thus contributing towards increasing the business.

What you will do:

  • Researching on new marketing opportunities for the company to market its business and increase its visibility
  • Creating awareness of and developing the company’s brand through various marketing channels
  • Exploring various marketing channels and also contributing towards marketing plans, promotional activities, advertising, campaigns etc.
  • Analyzing the current market trends and researching the same for better marketing opportunities for the company
  • Providing information by researching, collecting, analyzing and summarizing relevant data and trends
  • Identifying and assessing potential strategic partnerships and executing the same
  • Building and maintaining professional relationships with various existing as well as new clients/customers
  • Educating and updating the clients/customers about various products/services of the company, answering their queries, marketing new products (new product developments) and also collecting feedback regularly
  • Working closely with various stakeholders including but not limited to, internal teams, customers/clients etc
  • Maintaining and updating a database of relevant confidential information and reporting the same to the business in regular intervals

 

Desired Candidate Profile

What you need to have:

  • Graduation is a must
  • 0 – 3 years of relevant work experience is required (Freshers can also apply). Marketing experience would be preferred
  • Excellent communication skills
  • Willingness for traveling (local, intercity, and interstate). Travelling will not be very extensive
  • Willingness for immediate joining
  • Presentable, professional and a go-getter attitude    
Read more
Adtech platform - leading business from past 13+ Yrs
Adtech platform - leading business from past 13+ Yrs
Agency job
Bengaluru (Bangalore)
6 - 14 yrs
₹45L - ₹65L / yr
skill iconJava
skill iconSpring Boot
Data Structures
Algorithms
skill iconNodeJS (Node.js)
+1 more
  • B.Tech/B.E (preferably in Computer Science Engineering) 
  • 7+ years of hands-on programming experience in building data-driven REST APIs, services & platforms using advanced Java frameworks like Spring, Redis, Node.js etc. with deep focus on integration & scale.
  • We also look for hands-on experience with Mysql, Elasticsearch (or Solr) and Nosql stores.
  • Our evaluation starts with focus on computer science fundamentals, data structures & algorithms.
  • You will have been learning new technologies every week and prefer folks who can use golang/rust for backend development and are familiar with equivalent data stores, index stores and pub-sub technologies.
Read more
kellton tech solutions ltd
Ganesh R
Posted by Ganesh R
Remote only
4 - 8 yrs
₹1L - ₹20L / yr
skill iconC++
QTP
OS X
1 5+ Years of experience in C++ application development: 
2 Hands-on experience in Desktop application development using C++ with QT framework:
3 Knowledge of C++ with QT User Interface, Data Structures, Algorithms:
4 Able to do debugging desktop applications using QT:
5 Thorough knowledge of the standard library, STL containers, Data Structures and algorithms:
6 Knowledge of the latest C++11,C++14,C++17 standard:
7 Familiarity with various tools such as GIT, Jenkins, JIRA: 
8 Working in cross platform Windows, Mac and Linux:
9 Experience of API and 3rd party library integration in C++:
10 Experience working with version control systems (Git) and build servers, Application’s build process and build automation:
11 Knowledge of best practise solutions for monitoring live systems:
Read more
Hiteshi Infotech Pvt Ltd.
Vaibhav Karpe
Posted by Vaibhav Karpe
Indore
4 - 10 yrs
₹5L - ₹10L / yr
skill iconPHP
skill iconAndroid Development
skill iconiOS App Development
Project Management
Team Management
- Good hands on team management, with strong IT background (Software Development Life Cycle, encryption etc) - Manage IT projects and segments by specific objectives and within specified resources. - Direct and monitor client's requirements,conditioning and take in charge of the progress of the project. - Ensure development of products and delivering it back to the clients with proper utilization of the available resources. - Define goals and outline approach and make adjustments within the constraints set to achieve the optimum results. - Ensure working conditions that permit project personnel to implement the development work in the most cost-effective manner. - Maintain an appropriate and healthy relationships with clients and ensuring the project results are comprehensible to manage. - Define and plan project progress, sub goals and milestones, time and resource planning. Manage and conduct works meetings,manage conflicts and crises. - Document - expected results, interim results. Carry out reviews. - Rich experience of min 4 years - Good written and verbal communication is (a) must - Good sense in terms of responsibility and ability to meet the deadlines - Ability to lead the plan and implement it - Self-driven and can facilitate the project plan as per the decided project budget plan - Theoretical & practical aspects knowledge of project management - Proven experience in strategic planning,risk management and people management - Wise in decision making, influencing and leading
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos