Client Support Associate

Business Development Representative

📍 Noida | 🕐 Full-Time | 🧭 Experience: 2+ years



About TestMu Ai

We are a leading cross-browser testing platform, enabling developers and designers to test web applications on 3000+ real browsers in the cloud. We provide cutting-edge tools to ensure flawless user experiences and maintain our position as an industry leader. Our mission is to empower teams to deliver flawless user experiences with cutting-edge tools and infrastructure. We envision an integrated platform where professionals can rely on us to perform and manage all types of tests without being limited by infrastructure dependency, so people could focus on things that matter the most, i.e. their tests.

What You’ll Own (and Ace)

As a Business Development Representative at LambdaTest, you are a key driver of new business. You will identify and qualify leads from various marketing campaigns, proactively seek new business opportunities, and support the sales team to expand our customer base in the dynamic SaaS space. Your ability to engage with potential clients, understand their unique needs, and present tailored solutions will be crucial to our growth.

You will be responsible for:

• Identifying and qualifying leads from marketing campaigns.
• Engaging with clients via email, phone, and social media.
• Suggesting tailored product solutions to meet client needs.
• Proactively seeking new business opportunities.
• Supporting sales teams with meeting scheduling and market research.

You’ll Thrive Here If You Have

✅ Experience & Skills:

• 2+ years of experience in a BDR or Account Executive role, ideally within a SaaS startup.
• Experience with CRM tools like Zoho and Sales Navigator.
• Familiarity with MS Office, particularly Excel.
• Strong negotiation and sales skills.

✅ Communication & Mindset:

• A passion for technology and its impact on business.
• Excellent customer service and communication skills.
• The ability to work effectively in a team environment.
• A proactive approach to finding and pursuing new opportunities.

What Your Day Looks Like at LambdaTest

• Every day is dynamic, fast-paced, and full of opportunities to make an impact:
• Starting the day by analyzing incoming leads from marketing campaigns.
• Crafting personalized outreach via email and social media to engage potential clients.
• Making targeted phone calls to qualify leads and introduce them to our platform's value.
• Collaborating with the sales team to coordinate meetings and conduct market research.
• Documenting your activities and client interactions in the CRM to maintain a clean and effective pipeline.

Perks That Matter

• Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
• Meals On Us: Fresh, daily lunch and dinner served at the office.
• Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
• POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
• Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.

Why TestMu AI?

Pioneer the Future: Sell a platform that is actively replacing legacy automation with AI agents.

Global Influence: Partner with major global enterprises to transform their digital infrastructure.

Uncapped Potential: Join a high-growth company where your impact is directly rewarded.

This isn’t just a job. It’s where your career takes flight.

• Apply now and start building what’s next.

Job Description For Business Development, Client Relations & Lead Generation Specialist

Location: Remote (Work From Home)

Time Zone: Canada & US working hours

Employment Type: Full-Time

About the Role

●   We are seeking a highly motivated and experienced Business Development, Client Relations & Lead Generation Specialist to join our growing team. This individual will play a pivotal role in driving client acquisition, building long-term relationships, and creating new business opportunities across multiple service domains.

●   The ideal candidate is a self-starter with a proven track record in international business development, particularly in the Remote Professionals on Demand, Digital Marketing Services, and Cyber Security sectors.

Key Responsibilities

●   Generate leads through calls, LinkedIn outreach, email campaigns, and networking.

●   Build, nurture, and maintain strong client relationships, ensuring high satisfaction and trust.

●   Coordinate and schedule meetings with clients, partners, and internal teams.

●   Understand client needs and create tailored business proposals.

●   Drive new client acquisition across Canada and US markets.

●   Collaborate with partners to identify and develop new avenues for business growth.

●   Consistently achieve weekly/monthly targets for lead generation and client onboarding.

●   Provide regular reports on pipeline progress, client interactions, and market insights.

Qualifications & Experience

●   3–6 years of proven experience in Business Development, Lead Generation, or Client Relations roles.

●   Strong background in handling international clients, especially in Canada and US.

●   Experience in services such as Remote Staffing, Digital Marketing, and Cyber Security (preferred).

●   Excellent communication and negotiation skills (verbal & written).

●   Ability to work independently and manage multiple priorities in a remote setting.

●   Sound understanding of business research, client prospecting, and relationship management.

●   Tech-savvy with proficiency in CRM tools, LinkedIn Sales Navigator, and email automation platforms.

What We Offer

●   Remote / Work From Home flexibility.

●   Opportunity to work with international clients in dynamic industries.

●   Competitive compensation based on experience and performance.

●   Growth-oriented work culture with learning and development opportunities.

Position: Business Development Associate / Assistant Manager 

Location: Bangalore, Bhive HSR 6th Sec, near Silk board signal

Experience: 1-5 of Inside Sales experience

Industry preference (sales): Edtech, Beauty & Wellness, Banking, Insurance or related B2C

Timing & shift: 10am to 8pm, 6 working days | Sunday off

Language: English & Kannada

CTC: Will be dependent on interview and relevant experience. Expect upto Rs. 4.2L fixed for upto 3 years sales experience | Expect upto Rs. 4.8L fixed for 3-5 years sales experience | Rs. 2L variable bonus and additional spot incentives

About Airblack

Airblack is India’s largest online skilling academy and one of the leading edtech companies in India. It helps people become micro-entrepreneurs or get flexible opportunities through innovative “do-it-together” (DIT) courses. In four years, Airblack has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers. We have also forayed into hospitality and culinary and helped over 500 bakers launch a baking business with our Certified Professional Baking Course.

Airblack is backed by marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund, Better Capital, and Mars Shot VC. More recently, we have been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT.

Airblack is a Forbes Asia 100 to Watch 2024 company, and headquartered at Gurgaon.

Roles & Responsibilities

As a Business Development Associate, you will do:

• Student Counseling: Advise prospective students about Airblack’s makeup and beauty courses through various communication channels
• Sales & Revenue Generation: Drive enrollment numbers and contribute to revenue targets by converting leads into course participants
• Event Participation: Be an active part of video counseling sessions, admissions events, and tele-calling initiatives to boost enrollment

Why Join Airblack?

1. Growth Opportunity: Be a part of the launch team in South Business Operations and get immense career growth and fast-track promotion opportunities (6 to 12 months) as the team expands from 0 to 50 counselors. Don’t just find another job, find an institution to grow with
2. All-star women-first team: With over 100 counselors led by women-leaders spread across Delhi and Mumbai, get an ideal supportive environment to thrive in a sales career
3. Attractive perks & incentives: Airblack has one of the best incentive policies in the edtech universe. Top 30% counselors at Airblack make anywhere between Rs. 10,000 to Rs. 75,000 in incentives every month. Get access to quarterly goodies such as sponsored trips, electronic items and so on
4. Counsel & Empower, not just sell: You will be responsible for counseling women and help them start a livelihood. Most counselors at Airblack help over 200 women launch a business every year
5. Stable company with incredible culture: Airblack is one of the handful education startups in the country to have demonstrated sustainable growth and investor interest
6. Work with a Stellar Team: Founding team at Airblack comprises ex-entrepreneurs, VCs, operators and top professionals from renowned organizations like Goldman Sachs, Oyo, Bain & Co, BCG, and colleges such as IIT, BITS and so on

* Designing and implementing applications

* Candidate should be a skilled software developer

* Developing and testing software

* Resolving technical issues that arise

* Can write beautiful and fast code 

* Has knowledge regarding designing, testing, and implementation of software components

* Self learner

* Should know git, cPanel FTP 

* Competencies in working with technologies like AJAX, MySQL, JSON, HTML,

* Knowledge of Laravel or other MVC Frameworks 

• Fixing bugs 

Project Overview: We are looking for expert level Postgres database developer to work on a software application development project for a fortune 500 US based telecom client. The application is web based and used across multiple teams to support their business processes. The developer will be responsible for developing various components of the Postgres database and for light administration of the database.

Key Responsibilities: Collaborate with onshore, offshore and other team members to understand the user stories and develop code. Develop and execute scripts to unit test. Collaborate with onshore developers, product owner and the client team to perform work in an integrated manner.

Professional Attributes: Should have the ability to work independently and seek guidance as and when necessary - Should have good communication skills - Flexible working in different time zones if necessary - Good team player - Mentoring juniors

Experience preferred:

• Extensive experience in Postgres database development (expert level)
• Experience in Postgres administration.
• Must have working experience with GIS data functionality
• Experience handling large datasets (50-100M tables)
• Preferred – exposure to Azure or AWS
• Must have skillsets for database performance tuning
• Familiarity with web applications
• Ability to work independently with minimal oversight
• Experience working cohesively in integrated teams
• Good interpersonal, communication, documentation and presentation skills.
• Prior experience working in agile environments
• Ability to communicate effectively both orally and in writing with clients, Business Analysts and Developers
• Strong analytical, problem-solving and conceptual skills
• Excellent organizational skills; attention to detail
• Ability to resolve project issues effectively and efficiently
• Ability to prioritize workload and consistently meet deadlines
• Experience working with onshore-offshore model

• Call Customers with Overdue Accounts.
• Understand and Explain Benefits of Repayment and Credit History of Customer.
• Correct Customer Misunderstanding On Product Policy and Terms.
• Set Up Payment Plan and Follow-Up Schedule.
• Educate Customer On Consequences for Late Payment.
• Escalate Difficult or Unusable Case to Team Leaders.
• Provide Feedback On Reason for Default to Team Leader.

Responsibilities:

• Produce well-researched content for publication online and in print
• Communicate using industry best practices
• Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
• Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
• Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
• Draft responses to technical proposals with inputs from technical team

Eligibility Criteria

• 2-3 years of experience in working as a Technical Writer/Content Writer
• Proven expertise of writing impeccable English
• Ability to work independently with little or no daily supervision
• Good time management skills
• Graduate or Post Graduate

Responsibilities and Duties

• Creative in designing Creatives, Flyers, brochures, infographics, banner ads, on-screen marketing promotions, advertisements, posters according to requirement.
• Design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
• Come up with innovative ways to elevate the brand.
• Contribute to a culture that supports creativity through exploration, technological innovation, and individual development.