Sales Engineer

Location: Mumbai (Hybrid / In-office)

About LearnTube: At LearnTube, we’re building the future of learning: personalized, outcome-driven, and powered by GenAI. We turn the internet’s scattered knowledge into bite-sized, interactive courses with AI tutors, real-time feedback, and learning paths tailored to each user’s goals.

Trusted by over 2M+ learners, LearnTube has been:

• Recognised as Google’s Top 20 Startups to Watch
• Selected for Google’s 2024 Startups Accelerator: AI First
• Featured on CNBC-TV18, where our founders spoke about our mission and roadmap

We’re not just building a learning product, we’re building career outcomes at scale.

The Role: This is a senior individual contributor role with high ownership and high influence. You’ll work closely with our founders and core product team to design experiences that learners love, return to, and grow with.

You’ll own complex product problems end-to-end from discovery to delivery shaping intuitive, engaging learning experiences used by millions.

This role is about craft, clarity, and impact.

What You’ll Own:

• End-to-End Design Ownership: Lead discovery, ideation, prototyping and delivery for core learning experiences.
• UX Craft & Systems Thinking: Design intuitive flows, scalable patterns and consistent UI across the product.
• AI × Learning Experiences: Shape how users interact with AI tutors, assessments, feedback loops and peer learning. *** 
• Habit & Engagement Design: Build gamification systems, habit loops and interactions that drive retention.
• Cross-Functional Collaboration: Work closely with founders, product, engineering and growth teams.
• Iterate with Purpose: Use user feedback, research and data to refine and improve continuously

Who You Are:

• 4+ years of product design experience, ideally in B2C, edtech, or consumer products
• Strong portfolio showcasing problem-solving, UX thinking, and polished execution
• Proficient with modern design tools (Figma / Sketch / XD or equivalent)
• Solid understanding of typography, color, layout, and interaction design
• Experience designing modern UI patterns (isomorphic, glassmorphic, etc.)
• Comfortable working in fast-moving environments with ambiguity
• Clear communicator who can explain design decisions with confidence

Nice to Have:

• Experience designing for engagement, growth, or gamified products
• Ability to conceptualize micro-interactions or motion ideas
• Exposure to marketing or brand design assets
• Strong storytelling and presentation skills

Why This Role Rocks:

• Directly shape how millions learn, upskill, and grow their careers
• Work closely with founders on core product decisions
• Be a senior IC with real influence, no people management, just impact
• High ownership, high autonomy and accelerated learning
• Join a small, ambitious team where design is central, not decorative

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

About WINIT Software:

Join WINIT Software, a global leader in Sales Force Automation (SFA) and Distributor Management Systems (DMS). We empower enterprises to optimize sales execution, improve distribution efficiency, and scale faster with AI-driven solutions.

What You’ll Do:

• Generate leads, make calls, and engage with potential clients.
• Understand client needs and present WINIT’s innovative solutions.
• Conduct market research to identify opportunities and trends.
• Maintain CRM and provide sales updates to the team.
• Collaborate with a high-performing team to meet and exceed targets.

What We’re Looking For:

• MBA (Marketing/Sales) – Freshers welcome!
• Strong communication and interpersonal skills.
• Self-starter, target-driven, and curious about business growth.
• Eager to learn and grow in a fast-paced, tech-driven environment.

Why Join Us:

• Hands-on experience in enterprise software sales.
• Mentorship from experienced professionals.
• Opportunity to shape your career in a fast-growing tech company.

We are looking for an Online Bidder/BDE who is proficient in International Business Development and client generation with quality projection selection and bidding.

Backend Developer - Node.JS - AirFi

AirFi is a market leader in providing portable Onboard Passenger Entertainment and Mobile Crew Sales Solutions to various passenger travel segments. Founded in 2011 in The Hague, Netherlands - AirFi is the world's fastest-growing company in mobile InFlight Entertainment space and in providing ancillary sales solutions to enterprise customers.

AirFi brings disruptive innovations in a cost-effective manner to the airline cabin and other modes of passenger transport mediums and is making thousands of passengers and crew happy every day all over the globe!

Your key responsibilities

• Responsible for ideating, designing, developing, and supporting the backend services of AirFi web apps for different modes of passenger transport including major airlines across the world.
• Manage your components independently, including but not limited to: gather requirements; communicate design decisions to cross-functional teams including data science, engineering, analytics, and operations; proactively seek user feedback.
• You will help AirFi to quickly iterate and scale web app development to different segments of customers with standard processes, automation, monitoring, and rapid quality assurance.
• Proactively monitor the web apps space for continuous improvements and optimisations, looking for new opportunities and challenges.

What we look for

• Exposure to product development, self-driven, highly motivated and you must be independent in managing on your own components or features
• You must be extremely collaborative and enjoy working cross-functionally with other engineers, designers, and stakeholders
• You must possess an affinity for metrics and analytics - You must be proactive and must move fast or pivot to meet the changing needs of the product
• You are a problem solver and can use everything from front end to command-line tools to help you identify and fix issues.
• You should be diligent, thoughtful, have an eye for detail and have great oral and written communication skills
• Work with product and engineering teams on different data driven products and help drive/implement the Data flows for the same.
• Designing, integrating and documenting technical components for seamless data extraction and analysis

Must have technical skills

• MUST: Experience in Javascript or any modern-day JS frameworks - 7+ years
• Experience NodeJS, MongoDB or any other NoSQL DB - 7+ years
• Experience on building RESTful services and MVC patterns - 5+ years

You get bonus point for

• Responsive web-frameworks (e.g. Foundation, Bootstrap)
• Experience in AngularJS, React, etc - 2+ years
• Linux skills (we run on embedded Linux)
• Expertise HTML5, CSS,
• Experience on Cloudant, AWS, GCP etc.

• Experience on eCommerce or payments related domains

We promise to provide opportunities that not only satisfy your creative instincts but also let you make a significant impact on the products that we create and ultimately the business we are in. We provide a great platform to take up multiple roles based on individual interests or skills and collaborate with different global teams. We boast of a professional, fun work environment with a flat hierarchy and super supportive people to work with. We also encourage a work culture where - no idea is a bad idea and the team can shout it out to be heard!

Some of our benefits that our employees cherish:

• Flexible work timings, remote working and work from home options
• Liberal employee policies including genuine open-door policy and special focus on keeping the work culture non toxic
• A very liberal leave policy that includes paternity, adoption and sabbatical leaves
• We provide Skill enhancement sponsorships
• Celebratory team events, regular team virtual GupShups and fun engagement activities including the annual team (destination) meetings and the annual family gala dinner!
• Meal coupons and random gift vouchers
• Career longevity perks and so on!

When we're in office some of the things that make AirFi an interesting place to work are - healthy breakfast, snacks and a fully loaded pantry (read: health alert!); we try to keep AirFi as a fun place to work at and have interesting team activities on Fridays with occasional beers. 

You get the opportunity to work and socialise with our global team when they visit or when you visit our customer offices/hangers. Last but not the least, in case you are an aviation geek - the opportunity to be on test flights and learn how the aviation industry works!

• https://www.linkedin.com/company/airfi">LinkedIn
• https://www.facebook.com/AirFi.aero">Facebook
• https://twitter.com/airfi_aero">Twitter
• http://airfi.aero/">Website

• Demonstrates strong proficiency across the Auto Industry value chain and related best practices. Possess expertise in one or more Functional areas Sales & Aftersales, Logistics, Dealer Management, etc.
• Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, service blueprints, story maps, etc
• Experience in agile methodology performing the role of product owner and have worked on at least 1 agile tool (eg. JIRA)
• Conversant with Spoken and Written German and English
• Global exposure to a multi-cultural organization structure                                           

Educational Qualifications:

• B.E./B. Tech/M. Tech. – Mechanical, Instrumentation, Industrial, Communication, Electronics, Comp. Science etc.
• PGDM/MBA – Supply Chain, Operations, Marketing, Finance, IT, etc.
• Any relevant certification will be an added advantage – Six Sigma, APICS, SCOR, PMP, etc.