Sales Engineer

Handle customer queries via call, email, and chat.

Resolve customer complaints and provide appropriate solutions.

Maintain customer records and update CRM systems.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Meet customer satisfaction and response time targets.

Coordinate with internal teams to resolve customer issues.

Company: Web5 Solution (Software & IT Development Firm) Location: Gurugram

The Growth Promise: This is a "Fast-Track" role. We don't want you to be an executive forever; we are hiring you to be a future Sales Head.

Why Join Us? (Your Learning & Earnings)

• Sales Masterclass: You will learn high-ticket B2B sales, negotiation psychology, and how to close deals with international and domestic clients.
• Uncapped Earning Potential: While your base is ₹20k–₹30k, our incentive structure is designed so that a high-performer can double their monthly take-home through commissions.
• Future Leadership: As Web5 Solution expands, you will be the first in line to lead your own sales team. We value loyalty and results above seniority.

Key Responsibilities

• Client Acquisition: Master the art of the pitch - from cold outreach to closing meetings.
• Market Analysis: Identify emerging industries that need Web5 solutions before our competitors do.
• Relationship Management: Learn to manage a "Pipeline" and move clients from interest to contract.

Requirements

• 0–10 years of experience. We value attitude over degrees.
• Exceptional communication skills (English & Hindi).
• A "never-quit" attitude. You see challenges as a way to sharpen your skills

Responsibilities: 

• Develop and maintain high-quality, efficient, and scalable backend applications. 
• Participate in all phases of the software development lifecycle (SDLC) 
• Write clean, well-documented, and testable code adhering to best practices. 
• Collaborate with team members to ensure the successful delivery of projects. 
• Debug and troubleshoot complex technical problems. 
• Identify and implement performance optimizations. 
• Participate in code reviews 
• Hands-on experience with Springboot, Java 8 and above. 
• 2-5 years of experience developing Java applications. 
• Knowledge about at least one messaging system like Kafka, RabbitMQ etc. 
• Required React developer requirements, qualifications & skills: 
• Proficiency in React.js and its core principles 
• Strong JavaScript, HTML5, and CSS3 skills 
• Experience with popular React.js workflows (such as Redux) 
• Strong understanding of object-oriented programming (OOP) principles. 
• Experience with design patterns and best practices for Java development. 
• Proficient in unit testing frameworks (e.g., JUnit). 
• Experience with build automation tools (e.g., Maven, Gradle). 
• Experience with version control systems (e.g., Git). 
• Experience with one of these databases – Postgres, MongoDb, Cassandra 
• Knowledge on Retail or OMS is a plus. 
• Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset 
• Ability to reverse engineer existing/legacy and document findings on confluence. 
• Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria. 
• Document APIs using Lowe’s established tooling. 

Candidate Profile:

• Strong understanding of PHP and Laravel Framework.
• Produce high quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Strong hold on MySQL and experience on other SQL/No SQL databases.
• Hands on experience in Architecture and Design with experience in UML and Work-flow diagrams.
• Good knowledge on coding standards, unit testing.
• Strong hold on Data Structures and Algorithms.
• Expertise in building scalable & reliable systems.
• Good Experience in working with technologies like AWS.
• Strong problem solving and analytical skills.
• Able to architect large software from scratch.
• Team building and resource allocation.
• Should be able to work with the management to identify and address any issues that may impact the project.

Hello, 

I am seeking a project manager who can help me manage and coordinate various projects using Asana, a web-based project management tool. The ideal candidate should have: - At least two years of experience in project management, preferably in the same or similar industry as mine - Proficiency in using Asana for creating, assigning, tracking, and reporting tasks, subtasks, milestones, dependencies, and deadlines - Excellent communication skills, both written and verbal, to communicate effectively with team members, clients, and stakeholders - Ability to work independently and collaboratively, as well as prioritize and multitask in a fast-paced environment - A proactive and problem-solving attitude, with a keen eye for detail and quality.

• Our Crunchbase Profile: https://www.crunchbase.com/organization/phyllo" target="_blank">https://www.crunchbase.com/organization/phyllo
• Our coverage by cryptechie, a popular US blog on technology and web3: https://www.cryptechie.com/p/creatoreconomy" target="_blank">https://www.cryptechie.com/p/creatoreconomy

• Running Outreach Campaigns to acquire new leads and qualify them.
• Discover and hunt new target prospects.
• Facilitating product demonstrations and technical audits.

• Research and identify new business prospects; identify trends in the creator economy to discover new developers building for creators.
• Identify ways of connecting with these prospects to discuss business opportunities.
• Understand clients’ needs and consult and present them with relevant solutions. Demonstrate Phyllo’s capabilities relevant to them.
• Manage the CRM and log deal data accordingly.
• Attend and participate in weekly sales team meetings.
• Attend and participate in product development and strategy meetings, presenting input from the field and acting as the “voice of the customer.”

• 1-3 years of B2B SaaS or Developer Tool Sales experience
• Sales experience in an early stage startup
• Strong communication and interpersonal skills.
• Willingness to build a career in sales

• Work from home or your preferred location today, tomorrow, and forever.
• A work culture that helps you innovate and evolve continuously. Freedom from old school thinking.
• Choose to work in the hours you feel the most productive.
• We don't count your leaves. Take leaves as and when you require and have a healthy work-life balance for yourself.