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● Engage with potential customers through real-time chat conversations.
● Understand customer requirements and provide accurate information about our VoIP products and services.
● Assist in converting leads into sales through effective communication.
● Maintain a friendly, professional, and persuasive tone in all chat interactions.
● Keep records of interactions and follow-ups using CRM tools.
● Work closely with the team for service activation, pricing, and clarifications.
● Learn continuously about VoIP products, telecom basics, and sales techniques.
Position: Sales Person
Location: Salt Lake, Kolkata
Experience: 6 months and above
Salary: upto 13,000 pm
Qualification: Graduate in any field
Wanted Male Candidate
Skills:
- Basic MS Excel and MS Word.
- Passionate for Sales.
- Fluent Verbal Communication Skill.
- Fluent in English, Bengali and Hindi.
- Confident in speaking.
Responsibilities:
- Attending customers in showroom.
- Explaining the features and products to the customers.
- Opening and closing the showroom.
- Maintaining showroom cleanliness.
- Calling leads generated from the marketing activities.
- Calling customers for feedback.
life cycle activities like HR Benefits
administration, Rewards and
compensation administration,
Workforce administration, , case
management, helpdesk, etc.
System data entry experience
(Oracle HCM, Taleo,
SuccessFactors, etc.)
Experience of maintaining data in
excel, Pivot, V Look up
Good working knowledge of MS
Office
Handle complex problems raised by
client and provide solution
Handle the client communication
and client Reporting
Excellent job organization and time
management skills
Attention to details and very good
analytical skills;
Good communication skills
Interaction with Client daily via
phone, chat and email, work on
resolving HR related issues,
cooperate with other delivery team
members
- Record incoming queries from customers for airline ticketing
- Check for the best price
- Share a quote with the customer at the earliest
- Solve problems (if any) faced by customers
- Issue boarding pass 1 day prior to departure
Prerequisites
- Worked as a ticketing executive in a travel company
- Knowledge of Series Fare
- Strong Negotiation skills
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