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- Experience in full-cycle recruiting
- Proficiency in recruitment software and social media recruiting techniques
- Proven ability to identify and attract top talent
- Strong communication and interpersonal skills
- Ability to build and maintain strong relationships with candidates and hiring managers
- Knowledge of labor laws and regulations
- Bachelor's degree in Human Resources, Business Administration, or related field
- Experience in the travel or hospitality industry is a plus
- Professional certification in HR or recruiting is a plus
- Proven experience of 1-2 years
- Immediate joiner from the location of Noida and Delhi NCR only.
Job Title: Operations Manager
Company: Denmonk - Sportswear Brand
Location: [Specify the location]
Job Description:
Denmonk, a leading sportswear brand, is seeking a highly motivated and experienced Operations Manager to oversee and streamline our operational activities. The Operations Manager will play a pivotal role in ensuring the efficient functioning of our company's supply chain, inventory management, and production processes. If you are a dynamic individual with strong skills in MS Excel and a passion for the sportswear industry, we encourage you to apply.
Key Responsibilities:
- Supply Chain Management:
- Manage and optimize the end-to-end supply chain, including procurement, inventory, and logistics.
- Ensure timely procurement of raw materials and components to meet production demands.
- Establish and maintain relationships with suppliers to ensure a reliable supply chain.
- Inventory Management:
- Monitor and control inventory levels to prevent overstock or understock situations.
- Implement effective inventory tracking systems to reduce waste and improve efficiency.
- Conduct regular inventory audits and reconcile discrepancies.
- Production Oversight:
- Collaborate with production teams to ensure efficient manufacturing processes.
- Monitor production schedules and resource allocation to meet delivery deadlines.
- Implement strategies for continuous improvement and quality control.
- Data Analysis and Reporting:
- Utilize MS Excel to analyze operational data and performance metrics.
- Prepare regular reports and forecasts on operational efficiency and cost management.
- Make data-driven decisions to improve processes and reduce operational costs.
- Team Leadership:
- Manage and lead a team of operations and logistics professionals.
- Set clear objectives, provide guidance, and facilitate professional development.
- Foster a positive and productive working environment.
Qualifications and Skills:
- Bachelor's degree in Business, Operations Management, or a related field (Master's degree is a plus).
- Proven experience in operations management or a similar role in the sportswear industry.
- Proficiency in MS Excel, including data analysis and reporting.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Effective leadership and team management skills.
- Knowledge of supply chain best practices and inventory control.
- Excellent communication and interpersonal skills.
- Ability to adapt to a fast-paced and dynamic work environment.
- A passion for sportswear and a keen interest in industry trends.
How to Apply:
Be sure to include "Operations Manager Application" in the subject line.
Denmonk is an equal opportunity employer. We welcome applicants of all backgrounds and experiences to apply.
Responsibility
To assist the BPO Human Resource and Development team in the recruitment process, they provide support to various companies across different industries including digital marketing, sales and operations, distribution, online entertainment, and more.
Developing and implementing effective recruitment and screening systems and procedures to attract the most qualified Candidate Customer Support for position vacancies for online entertainment industry.
Coordinating with requisitioning departments to follow established standards, policies, and procedures for employee recruitment and orientation.
Drafting job advertisements and managing online job portals to reach a wider pool of potential candidates.
Carefully screening candidates and arranging interview appointments for respective Business development unit and Sales and Operation departments.
Notifying all unsuccessful interviewees either by letter or verbally to maintain a positive company image.
Monitoring confirmation dates of new staff to ensure a smooth onboarding process.
Updating internal databases with new hire information
Take meeting minute notes.
Handle all employee queries, written or verbal with the utmost confidentiality.
Keep up to date on current issues and matters related to the HR department.
Work Experience Requirements
● Bachelor’s degree in human resources or related field from a reputable institution.
● At least 5 years of working experience preferably in a fast-paced manufacturing/servicing/construction environment.
● Experience in hiring applicants for entertainment and gaming
● Possesses own transport.
● Good communication skills.
● Willing to start work from home and relocated to Cambodia once confirmation.
salary : 11,700,000 IDR - 12,700,000 IDR
Bahasa
Tanggung jawab
Untuk membantu tim Sumber Daya Manusia dan Pengembangan BPO dalam proses rekrutmen, mereka memberikan dukungan kepada berbagai perusahaan di berbagai industri termasuk pemasaran digital, penjualan dan operasi, distribusi, hiburan online, dan banyak lagi.
Mengembangkan dan menerapkan sistem dan prosedur rekrutmen dan penyaringan yang efektif untuk menarik Kandidat Dukungan Pelanggan yang paling memenuhi syarat untuk lowongan posisi di industri hiburan online.
Berkoordinasi dengan departemen permintaan untuk mengikuti standar, kebijakan, dan prosedur yang ditetapkan untuk perekrutan dan orientasi karyawan.
Menyusun iklan pekerjaan dan mengelola portal pekerjaan online untuk menjangkau lebih banyak kandidat potensial.
Menyaring kandidat dengan hati-hati dan mengatur janji wawancara untuk masing-masing unit pengembangan bisnis dan departemen Penjualan dan Operasi.
Memberi tahu semua orang yang diwawancarai yang tidak berhasil baik melalui surat atau lisan untuk menjaga citra positif perusahaan.
Memantau tanggal konfirmasi staf baru untuk memastikan kelancaran proses orientasi.
Memperbarui database internal dengan informasi karyawan baru
Buat catatan notulen rapat.
Tangani semua pertanyaan karyawan, tertulis atau lisan dengan kerahasiaan maksimal.
Tetap up to date pada isu-isu terkini dan hal-hal yang berkaitan dengan departemen HR.
Persyaratan Pengalaman Kerja
● Gelar sarjana di bidang sumber daya manusia atau bidang terkait dari institusi terkemuka.
● Setidaknya 5 tahun pengalaman kerja, lebih disukai di lingkungan manufaktur/servis/konstruksi yang bergerak cepat.
● Pengalaman merekrut pelamar untuk hiburan dan permainan
● Memiliki transportasi sendiri.
● Keterampilan komunikasi yang baik.
● Bersedia untuk mulai bekerja dari rumah dan pindah ke Kamboja setelah konfirmasi.
salary : 11,700,000 IDR - 12,700,000 IDR
Key Responsibilities:
- Collaborate with business stakeholders and data analysts to understand reporting requirements and translate them into effective Power BI solutions.
- Design and develop interactive and visually compelling dashboards, reports, and visualizations using Microsoft Power BI.
- Ensure data accuracy and consistency in the reports by working closely with data engineers and data architects.
- Optimize and streamline existing Power BI reports and dashboards for better performance and user experience.
- Develop and maintain data models and data connections to various data sources, ensuring seamless data integration.
- Implement security measures and data access controls to protect sensitive information in Power BI reports.
- Troubleshoot and resolve issues related to Power BI reports, data refresh, and connectivity problems.
- Stay updated with the latest Power BI features and capabilities, and evaluate their potential use in improving existing solutions.
- Conduct training sessions and workshops for end-users to promote self-service BI capabilities and enable them to create their own reports.
- Collaborate with the wider data and analytics team to identify opportunities for using Power BI to enhance business processes and decision-making.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Proven experience as a Power BI Developer or similar role, with a strong portfolio showcasing previous Power BI projects.
- Proficient in Microsoft Power BI, DAX (Data Analysis Expressions), and M (Power Query) to manipulate and analyze data effectively.
- Solid understanding of data visualization best practices and design principles to create engaging and intuitive dashboards.
- Strong SQL skills and experience with data modeling and database design concepts.
- Knowledge of data warehousing concepts and ETL (Extract, Transform, Load) processes.
- Ability to work with various data sources, including relational databases, APIs, and cloud-based platforms.
- Excellent problem-solving skills and a proactive approach to identifying and addressing issues in Power BI reports.
- Familiarity with data security and governance practices in the context of Power BI development.
- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and business stakeholders.
- Experience with other BI tools (e.g., Tableau, QlikView) is a plus.
The role of a Power BI Developer is critical in enabling data-driven decision-making and empowering business users to gain valuable insights from data. The successful candidate will have a passion for data visualization and analytics, along with the ability to adapt to new technologies and drive continuous improvement in BI solutions. If you are enthusiastic about leveraging the power of data through Power BI, we encourage you to apply and join our dynamic team.
Position Description:
Our Market Research firm needs an experienced Inside Sales Specialist to join our team. The incumbent will work with our Sales team to reach out to business stakeholders over email, phone and other platforms. We are looking for a smart-working dedicated individual to join our team.
Responsibilities:
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further
- development and closure
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects
- Document all pertinent customer information and conversations in HubSpot
Requirements:
- Bachelor's degree
- Proven inside sales experience in a SaaS preferably in market research company
- Proficient in using MS Office
- Excellent interpersonal and communication skills
- Ability to perform under pressure in fast paced start-up environment
THE ROLE
DA is looking for a Sales Business Development Manager to oversee the planning and execution of Sponsorships, Collaborations, and Corporate Sales with a key focus on Esports, Employee Engagement and Training through Gamification.
You will report to the Head of Marketing and support in the development of long-term strategies as well as seasonal plans. You will liaise with internal departments, build marketing plans and oversee all projects to guarantee brand awareness.
Requirements and skills:
Job Description:
3+ years in a similar role preferably in an Esports/Gaming brand or similar experience in dealing with corporate sales.
Master's degree in marketing, business or related fields, a master's is a plus.
Proven knowledge and interest in Esports culture and community.
Fluent in English written and spoken, this will be tested in the interview process.
Good use and knowledge of Microsoft Office, particularly PowerPoint and Excel
Dynamic with excellent communication skills
Autonomous and able to work against close deadlines
Creative perspective with innovative ideas.
Problem solver with a great eye for detail
Organized and flexible with the ability to work in a fast-paced ever-changing international environment
Great compensation package (in consideration of your professional experience)
Be part of a young, dynamic and creative company
Brand new headquarters located in the center of Delhi.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Responsibilities
- Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
- Interact with customers regarding their concerns/requests about products and services over calls and email.
- Manage the tickets over the ticketing tool.
- Handle the calls received from clients.
- Process requirements, modifications, and escalate complaints across a number of communication channels.
Skill sets
- Excellent communication and presentation skills.
- Strong customer handling skills over calls and active listening.
- Ability to multitask, prioritize and manage time effectively.
- Ability to stay calm when customers are stressed or upset.
- Ready to work in a 24X7 environment.
- Good computer skills.
- Proficient in Microsoft Office Applications.
Education Required
- Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)
Key Responsibilities
- Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria.
- Understand the competitive landscape—be an expert on our competition and how they are positioned.
- Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
- Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
- Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
- Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
- Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
- Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
- Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.
Requirements
- 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
- Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
- Comfortable using collaboration and CRM tools such as Slack and Salesforce.
- Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
- Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
- Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Bachelor’s degree in business or marketing; MBA preferred.
- Pragmatic Institute Certified (PMC) III or higher preferred.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
We are searching for a reliable, organized Management Trainee to join our organization. The Management Trainee's responsibilities include completing all assigned tasks, which may include, performing duties in different departments, gaining knowledge of operations, attending meetings and workshops, providing support and suggestions for improvement, updating records, and preparing documentation. You should also be able to complete any required evaluations.
To be successful as a Management Trainee, you should have superb attention to detail and be able to promptly identify problems. Outstanding candidates will have great leadership, problem-solving, and interpersonal skills.
Your role will also include things like, Researching, amending applicant’s CVs, obtaining references, taking calls and questions etc. By shadowing more experienced staff, you’ll learn on the job and pick up valuable knowledge to help you on your career path. You could specialise in human resources department and recruit for internal positions.
Responsibilities:
• Completing all assigned tasks and assisting with day-to-day operations
• Participating in meetings, workshops, and other learning opportunities
• Observing and learning from experienced team members
• Gaining knowledge of company policies, protocols, and processes
• Fulfilling any requirements and meeting goals set out at the start of the traineeship
• Following all company regulations, and health and safety codes
• Preparing documents and updating records
Requirements:
• Bachelor's degree in Engineering and/or Management
• Excellent written, verbal, and interpersonal skills
• Proficiency in MS Office
• Strong leadership skills
• A positive attitude and willingness to learn along with excellent time management skills
Job Description
- Execution of trade orders on behalf of clients in Cash Market, Future & Option, and Currency Segment
- Building relationships with clients
- Educating clients on where to invest/trade
- Maintaining Daily status of clients
Qualification And Skills Required
- NISM 8 certificate
- Graduation (Preference Finance background)
- Knowledge of the Stock Market is mandatory
- Good Communication skills (Comfortable in English and Hindi)
- Basic MS Office Skills
Greetings from CloudTrains Technologies!
CloudTrains is a digital product agency that designs & builds new-age technology helping Fortune 500 companies & next-generation start-ups to drive growth & build the future of digital inventions. We are a highly curated team of 500+ certified developers, outside-of-the-box thinkers, lean product-first methodology, and an obsession with making game-changing mobile-based products.
As one of the largest mobile app development companies in the world, we have handled over 900+ complex projects of various brands like Tech Mahindra, HCL, Freshmenu, Cobone, Unnati Silks where we worked on mobile apps, IoT, Wearables, Blockchain, AR/VR, cloud integration, cross-platform, on-demand, enterprise mobility, web, mCommerce and alike.
Job brief :
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and will have the liberty to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth by boosting sales and creating strong bonds with clients.
Responsibilities :
- Increasing the value of current customers while attracting new ones.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
- Keep records of sales, revenue, invoices etc.
- Managing and retaining relationships with existing clients.
- Account Management for both B2B and B2C clients.
Requirements:
- Proven working experience of 1 year as a business development manager, sales executive or a relevant role in the IT Service Industry.
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office.
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
Why CloudTrains Technologies?
- Hackathons and Tech Talks
- Free Workshops
- Free Breakfast
- All Hands Parties
- Activity and Fun Zones
- Mentorship and Guidance
True medicines at true prices!
Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range.
Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate.
What you will be doing:
- Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
- Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
- Create and maintain product-related documentation, internal and external
- Debug user issues and create reproducible test cases for engineers to resolve
- Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
- Understand user goals and their desired outcome from using the product.
- Document use cases and feature requests
What we are looking for:
- Previously done customer support role. Preferably technical customer support
- You're data-driven and analytical
- Excellent follow-up skills with great attention to detail
- You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
- You have a highly structured work approach, the ability to manage multiple activities in parallel
- Good communication skills: English / Hindi / Marathi / Bengali
Location:
- Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
- Kasba Industrial Estate - Kolkata
- Naraina Industrial Area Phase 1 - Delhi
Timings:
12.00 PM to 9 PM
Working Structure:
In-Office: Monday - Saturday
Remote: Sunday
1 Weekly off, 2 Monthly offs.
Joining:
Immediately.
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- Support the Business Development Team for sending outreach emails.
- Setup & Automate response form Email to CRM.
- Set up Manage Drip Marketing Sequence.
- Implement automation using ChatBot.
- Connect Whatsapp with the website and implement Whatsapp API also.
- Connect SMS Tool using API through website & CRM.
- Manage Freshsales.
- Implement Linkedin Automation to generate Leads.
- Connect Every channel to set up an Integrated Marketing Campaign
- Mine companies List using Linkedin, Google, Directory Websites.
- Contact List Building
- B2B Data Collection and Research
- B2b Lead Generation and Web Research
- Email Research
- LinkedIn Research
- Work on inhouse projects on our award-winning Data Security Platform in Enterprise Environments
- Ensuring that the customer expectations are met within the committed timeframes.
- Only Freshers and Immediate Joiners
Our client is a digital marketing consultancy, services and training company. As digital marketing partners, they help businesses leverage the online space, through effective and profitable online marketing strategies, through various internet marketing techniques. Their team includes professionals who are experts of this field and have experience of carrying out successful campaigns for SMB and MNCs across North America, Europe, Asia Pacific and India. They focus on providing quality training and high impact consultancy on Digital Marketing.
The company co-founded by two Ex-Googlers, has currently launched India's first digital marketing simulation tool, allowing students and professionals to get hands-on experience in all major global search platforms like Google, Bing, Yahoo etc. by playing with virtual money and learning the real time optimization for higher conversion rate and better ROI.
- Performing research and data analysis in coordination with the client business needs and optimising website content accordingly.
- Providing SEO analysis of websites and web pages.
- Performing research and analysis on competitor ranking positions.
- Providing recommendations and strategies for content development in coordination with SEO goals.
- Implementing link building campaigns in coordination with client SEO goals.
- Assisting in preparing content strategies for posting in different platforms
- Establishing partnerships at scale for link building
- Monitoring client Analytics Dashboard and prepare reports for clients in easy to understand format.
- Working closely with technical team to meet client goals.
- Tracking and evaluating SEO performance of clients across all major search engines.
- Keeping abreast with latest trends in SEO as well as new marketing tools entering
- Maintaining quality standards of work output of SEO technical and content team.
What you need to have:
- 4 to 6 years previous experience in SEO, Digital marketing
- Experience in various SEO techniques and tools
- Excellent written and verbal communication skills
- Ability to identify and resolve problems
- Ability to organize, manage, and prioritize tasks.
- Proficient computer skills, including Microsoft Office Suite
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Managing all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, customer service, web analytics and web technologies
- Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins and reporting
- Total oversight of operations including order management, Inventory, ownership of payment and fraud web services, EDI (Electronic Data Interchange) receipt, and transactional flow of all orders
- Developing and implementing technology road maps with the vendor to strategically drive sales and conversions, enhanced customer experience and continually elevate the site as a digital flagship destination
- Driving continued innovation and best practice implementation
- Supervising all activities and product development
- Ensuring the prices of the products and the offers on the website are updated and there is quality control
- Creating potential customer base, sales and satisfaction across the Indian and South-east Asian markets and territories and enhance the customer experience, execute customer order fulfilment, and maintain the organization of the website.
- Analyzing data from market and consumer studies to generate commercial insights
- Ensuring to make a proper scheduling of deliveries and coordinate well with the delivery team to avoid getting delays
- Preparing reports to check the stocks of the products. Identify and report on key performance indicators, and opportunities for improvement on a regular basis
- Managing the relationships with partners and ensure continuous end-to-end integration of the e-commerce business.
What you need to have:
- Tier 1 colleges only. IIMs, XLRI, SP Jain etc.
- Minimum 6 to 15 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)
- Excellent communication and interpersonal skills (verbal and written)
- Strong analytical, data and problem-solving skills, with the ability to use the information for reporting
- Drive and manage own tasks effectively; work independently and be an effective contributor to the team
- Meticulous attention to detail and follow through
- Extremely organised with superior time management skills Ability to multi-task and prioritise under tight schedules while maintaining production of high-quality work
- Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with project-based tools such as Word, Excel, Project and PowerPoint
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)
Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.
They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.
What you will do:
- Supporting the CEO in Business Planning, Budgeting decision and Relationship Management
- Tracking progress of any new initiatives and present business
- Supporting CEO in communications by preparing presentations and financial statements.
- Researching on the current trends / business models in the developmental
- Helping prepare for meetings and accurately recording minutes from same
- Preparing and analyzing required data and reports.
- Coordinating with all department heads for the tasks given by CEO
- Being In charge for all the periodic communications from the CEO's office
- Ensuring for the timely relevant escalations
- Managing bandwidth & assisting the CEO in prioritization
What you need to have:
- 2 to 4 yrs of experience in a similar role
- Graduate/ MBA from a Tier 1 or 2 college
- Candidate should be polished and have excellent communication skills (English and Hindi)
- Candidate must possess excellent analytical skill
- Candidate should be ready to travel and work in a growing organization
- Candidate who is a self - starter and has eye to details with logical thinking and problem solving skills
- Proactive, flexible, meticulous, detail-oriented and well organized
- Exceptional organizational skills and ability to prioritize and multitask in a pressurized environment
- Confident to interact with senior level management
- A flexible working attitude is required dependent on Managing Directors’ schedules
- High level of integrity and experience in handling confidential information is a must
- Proficient level of MS Office tools (Word, Excel, PowerPoint).
- Good Communication and interpersonal skills
- Proficient in MS Office
- Well versed with written and spoken english
- Self motivated and hard working
- Salary no bar for deserving candidates
- Delivering a comprehensive service to enquiring customers
- Possibly delegating certain customer enquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ accounts
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results
Identifying new sales leads
Meeting our new chefs and collecting their data
Maintain data in excel and in presentable form
Maintaining fruitful relationships with existing chef.
Cold calling and planning short- and long-term business development Goals.
Skills
Good Communication skills,
Who can apply?
can start the internship between immediately
have relevant skills and interests
Women willing to start/restart their career can also apply.
Ready to travel within the city (Specific locations)
Want to explore new opportunities.
Perks,
Certificate of Internship, Letter of recommendation, Informal dress code, No Targets, Good learning, Paid Internship.
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