Sr. Interior Designer

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

About Grey Chain:

Grey Chain is a Generative AI-as-a-service, Mobile & Digital Transformation firm helping organizations reimagine user experiences with disruptive & transformational thinking and partnership.

We are trusted by UNICEF, BOSE, KFINTECH, WHO, and many Fortune 500 Companies.

About the role:

We are hiring a Senior Architect – AI & Enterprise Development, a top-quality professional with a strong technology and communication foundation, who can lead enterprise-level solutioning and architecture design, particularly in AI-enabled transformation.

This role requires a strategic problem solver who can zoom out to see the big picture while having the ability to deep dive into specific areas when required. You’ll lead architecture and solutioning for high-stakes enterprise clients and work closely with delivery teams to ensure robust and scalable outcomes.

Key Responsibilities

• Lead architecture and solutioning initiatives for enterprise-grade applications with a focus on AI/ML integration.
• Collaborate directly with enterprise clients to understand business problems and design innovative, scalable, and cost-effective solutions.
• Act as a technology evangelist, introducing and implementing cutting-edge AI and enterprise tools/frameworks.
• Provide technical leadership and mentorship to engineering and delivery teams.
• Represent Grey Chain in client meetings, primarily across the Delhi/NCR region.
• Ensure architectural quality, scalability, and security of platforms built.
• Conduct feasibility assessments and create POCs to validate solution approaches.

Skills & Experience Required

• 6+ years of experience in enterprise software development, with at least 3 years in an architecture/solutioning capacity.
• Proven experience working with AI/ML frameworks, enterprise platforms, and designing cloud-native solutions.
• Strong understanding of distributed systems, microservices, and modern architecture patterns.
• Excellent communication skills with the ability to convey complex concepts to non-technical stakeholders.
• Based in Delhi/NCR and comfortable with client-facing responsibilities.
• Demonstrated ability to work in fast-paced environments and solve high-impact problems with a positive, can-do attitude.

Good to Have

• Hands-on experience with platforms like AWS/GCP/Azure and containerization tools (Docker, Kubernetes).
• Exposure to enterprise clients in BFSI, Retail, or Consulting sectors.
• Familiarity with tools like GitLab, Trello, Jira, and collaboration platforms like Zoom.

Immediate joiner preferred ! We are hiring for a hashtag

#Salesforce Developer with 7-11 years of experience for our fortune 500 and US based product development MNC client. The ideal candidate should excel in hashtag

#SFDC

#Salesforce Apex

#Salesforce Lightning

#BangaloreLocation

Job Location - Hyderabad & Ahmedabad

Skills required – Angular, ionic

What you'll do:

• Perform complex application programming activities with an emphasis on mobile development:  Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
• Assist in the definition of system architecture and detailed solution design that are scalable and extensible
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
• Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
• Become a subject matter expert for our mobile applications
• Deliver amazing solutions to production that knock everyone’s socks off
• Mentor junior developers on the team

What we’re looking for:

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
• Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
• Flexible and willing to accept change in priorities, as necessary

Preferred Qualifications:

• Proficient with Apache Cordova framework
• Built or maintained custom Cordova plugin
• Demonstrable knowledge of native coding background in iOS
• Understanding of Apple certificate and profile management
• Experience developing and deploying applications within Kubernetes based containers
• Experience in Agile and SCRUM development techniques

responsibilities

• Troubleshooting on Desktops.

• Troubleshooting on Microsoft office 365, firewall and mail servers

. • Monitoring backups.

• Troubleshooting networks, virtualization, and windows servers. Capabilities

Skills

• Technology Graduate OR Bachelor of Science in IT

. • Must have a prior minimum 1 year of experience in customer service or technical support role.

• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).

• Strong analytical and problem-solving abilities, with keen attention to detail.

• Must be a team player but should also understand the importance of individual contributions.

• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.

• Must be flexible to work any shift in a 24/7 operation including night shifts.

• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement

. • Candidate should be amendable to work from office. Behavioral Skills

• Longevity and commitment in previous work

• Team player

• Ability to meet target under pressure and time bound deadlines.

BI Developer

Roles and Responsibilities:

• Comprehensive knowledge of SQL
• Expertise as a Microsoft BI Developer (SQL Server, SSIS)
• Experience and understanding of build and deploy processes
• A structured approach to software development (agile or waterfall), and a thorough understanding of the full software development lifecycle
• Knowledge and experience in experience banking
• Contribute to planning and estimation of sprints, features and releases
• Integrate new data sources using SQL, SSIS and C#
• Contribute to the testing and UAT phases
• In addition SQL Server 2014, Integration Services, Analysis Services, and Reporting Services (SSIS, ), Microsoft .NET, Tableau, Power BI, Data warehouse design

The Junior/ Senior Software Engineer will be a member of the development team for Supply Chain Application module suite. The Supply Chain modules includes components at various layers, including server-side, integration, supply chain planning engines and user-interface. This individual will be responsible for participating in module development and providing technical assistance to junior members of the team.

Experience and Skills:

• 4-10 years of of experience in writing software
• Strong analytical problem solving skills
• Strong Object Oriented Programming Skills. Good understanding of data structures and algorithms.
• Extensive knowledge of the Java programming language
• Understanding of software design patterns, J2EE components (EJB, JSP, Servlets), and XML
• Experience with relational databases (preferably Oracle) and Object/Relational frameworks. Should be able to write SQL queries, procedures, triggers and do basic performance tuning.
• Experience with C++ is a plus.
• Functional knowledge of supply chain management domain.
• Prior experience in development or consulting with an enterprise software vendor – preferably in supply chain planning or forecasting area.
• Experience with enterprise integration patterns & protocols, including SOAP, REST, JMS, EDI is a plus.
• Experience writing build & deployment scripts (e.g. Ant)
• Excellent communication (verbal and written) and interpersonal skills
• Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, support
• Some experience with a scripting language such as Python or Ruby preferred
• Some experience with newer web client technologies such as AJAX, EXTJS preferred.

Essential Functions:

• Producing design documents based on a requirements document and participating in design reviews
• Producing effort estimates
• Writing code, automated unit and functional tests, and build/deployment scripts
• Participating in code reviews
• Executing performance/scalability tests & profiling hotspots
• Collaborating with QA, Technical Operations and Production Support during the various phases of a project

Education:

BE/ BTech/ ME/ MTech in Engineering, Computer Science

Job Description:

• Creation and execution of content strategy across social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, etc.) adhering to the brand's requirements and guidelines
• Develop engaging, creative, innovative campaigns and content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages

Technical Skills required:

• Working knowledge on prominent social media content updation dashboards.
• Understanding of key social media engagement metrices.
• Working knowledge of MS Excel and MS Power point. Good hands on knowledge on MS Excel is a plus.

Other requirements:

• Ability to work in a small yet closely-knit team and be willing to go an extra mile to help colleagues in time of need.
• Keenness to learn new things and grow.
• Good communication skills. May be required to speak to clients directly often.
• Ability to put across own PoV.
• Agreement to work long hours and even on weekends if required during peak work load periods. These would be seldom though may occur.
• Jovial and hardworking nature.