Product Manager - Cloud Telephony

Key Responsibilities:

User Research & Analysis:

• Conduct in-depth user research to understand user needs, behaviours, and pain points through interviews, surveys, and usability testing.
• Analyse qualitative and quantitative data to inform design decisions and improve user experience.
• Create user personas, journey maps, and scenarios to guide the design process.

Wireframing & Prototyping:

• Develop low and high-fidelity wireframes, mockups, and interactive prototypes using tools like Figma, Sketch, or Adobe XD.
• Collaborate with cross-functional teams, including product managers, UI designers, and developers, to translate concepts into functional prototypes.

User Testing & Feedback:

• Plan and conduct usability tests to validate design choices and ensure solutions meet user needs.
• Gather feedback through user testing sessions, A/B testing, and iterate designs based on data-driven insights.

Information Architecture & Interaction Design:

• Create intuitive navigation structures and layouts that align with user expectations and business goals.
• Design seamless user flows, ensuring that all interactions are logical and provide a smooth user experience.

Cross-Functional Collaboration:

• Work closely with developers to ensure that user experience goals are realized in the final product.
• Present UX design solutions to stakeholders, gathering feedback and incorporating it into the design process.

Continuous Improvement:

• Stay updated with the latest UX trends, techniques, and tools to enhance design processes.
• Continuously iterate on designs based on user feedback, metrics, and industry best practices.

Qualifications & Experience:

• Bachelor’s / Master’s degree in UX Design, Human-Computer Interaction, Psychology, or a related field.
• 5+ years of experience in UX design with a strong portfolio that demonstrates a range of user-centered design practices.
• Proficiency in UX design tools such as Figma, Sketch, Adobe XD, or Axure.
• Experience with user research and usability testing tools like UserTesting, Lookback, and Optimal Workshop.
• Familiarity with web analytics tools such as Google Analytics and Hotjar to analyze user behavior.

Skills & Attributes:

• Strong ability to conduct user research and translate insights into actionable design solutions.
• Expertise in wireframing, prototyping, and creating user flows and information architecture.
• Excellent communication skills for presenting designs and collaborating with team members.
• Strong analytical skills to evaluate user behavior and test the effectiveness of design solutions.
• Ability to handle multiple projects and work efficiently in a fast-paced environment.

We are looking for HR Executive to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners. (Exp. 2-3 years, Male candidate only)

Duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases.

Ultimately, you should be able to ensure our HR department supports our employees while conforming to labor laws.

Responsibilities:

- Recruiting candidates as per the requirement and in provided deadline.

- Experience in handling Payroll & preparation of all challans (ESI, PF, PT, LWF) & reports.

Organize and maintain personnel records.

- Update internal databases (e.g. record sick or maternity leave) & keep track of relevant employee information (e.g. leaves of absence, sick days and work schedules).

- Prepare HR documents, like employment contracts and new hire guides.

- Revise company policies.

- Create regular reports and presentations on HR metrics (e.g. turnover rates).

- Answer employees queries about HR-related issues, process day to day expense.

- Conduct Employee engagement activity & participate in HR projects.

- Develop and carry out an efficient documentation and filing system.

Job Overview:

We are looking for an talented Visual Motion Designer to join our creative team. In this role, you will be responsible for designing and producing captivating motion graphics and video content that tell compelling brand stories across digital platforms. You will work closely with our design, strategy, and content teams to create motion visuals for everything from social media content to full-scale digital campaigns.

This is an exciting opportunity for someone who thrives on pushing the boundaries of creativity, visual storytelling, and digital marketing.

Key Responsibilities:

• Motion Graphics Creation: Design, animate, and produce high-quality motion graphics, including video ads, explainer videos, social media posts, website animations, and more.
• Collaboration with Teams: Work closely with the creative, content, and digital marketing teams to understand campaign objectives, brand guidelines, and deliverables.
• Video Production & Editing: Edit raw video content, incorporating dynamic animations, transitions, and effects to create compelling stories and engaging user experiences.
• Conceptualization & Storyboarding: Take concepts from idea to execution, including brainstorming, sketching, and presenting initial concepts to the team.
• Platform-Specific Content Creation: Develop motion designs optimized for various digital platforms such as Instagram, YouTube, Facebook, LinkedIn, and websites while ensuring alignment with platform-specific trends and best practices.
• Stay Ahead of Trends: Keep up-to-date with the latest trends in motion design, animation, and video production, bringing fresh and innovative ideas to each project.
• Quality Control: Ensure all visuals meet Team Pumpkin’s high standards for quality, consistency, and branding, while delivering projects on time and within budget.
• Versioning and Customization: Create different versions of content based on requirements for various campaigns, regions, or audience segments.

Required Skills & Qualifications:

• Proven Experience: 2-4 years of experience in motion graphics design, animation, or video editing, ideally in a digital marketing or advertising agency setting.
• Expert in Motion Design Tools: Proficiency in Adobe After Effects, Premiere Pro, Illustrator, Photoshop, and other relevant animation tools. Knowledge of Cinema 4D or similar 3D tools is a plus.
• Strong Video Editing Skills: Hands-on experience with video editing, color grading, and sound design to complement motion graphics.
• Creative & Conceptual Thinking: Strong creative ability and a keen eye for design, composition, and visual storytelling.
• Understanding of Digital Marketing: Experience creating motion graphics for digital marketing campaigns, social media, and websites with a deep understanding of the digital ecosystem.
• Attention to Detail: High attention to detail in the execution of motion design and animation, ensuring flawless final deliverables.
• Collaboration & Communication: Excellent communication skills, with the ability to work well in a team, present ideas effectively, and adapt feedback in real time.
• Time Management: Ability to handle multiple projects simultaneously while meeting deadlines in a fast-paced environment.

Job Objectives:

- Integration of user- facing elements developed by front- end developers with server- side logic

- Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices

- Optimization of the application for maximum speed and scalability - Implementation of security and data protection

- Collaborate with senior management, operations & business team

- Building Rest APIs and maintain Database optimizations

Looking For:

- Great understanding of PHP, Node, react, Express, Socket.io, MVVM framework

- Worked on e- commerce website, server handling and deployments scripts

- The one who has worked on customer facing product for 2 years

- Strong knowledge of MERN stack

- Experience designing scalable, fault tolerant systems and databases.

We are seeking a talented and creative UI/UX Designer with strong graphic design skills to join our team.

As a UI/UX Designer, you will play a crucial role in creating intuitive and visually appealing user interfaces for our digital products.

Additionally, you will be responsible for creating eye-catching social media posters and other graphic designs to enhance our brand presence.

1) Writing blogs, articles and press releases by co-ordinating directly with the Technical/SEO team.

2) Writing / Proof-reading corporate website content for US and UK based clients.

3) Preparing documentation, user manual and technical documentation for several IT projects related to Magento,WordPress,WooCommerce,Shopify etc.

4) Preparing Content for Social Media Promotion.

Responsibilities

• Managing small to medium teams with a focus on performance and talent retention
• Participate in creation and execution of product and technology roadmap with stakeholders.
• Collaborate with product managers and other leads/architects for building and delivering projects
• Ownership of front-end and back-end development work carried out with reusability, scalability, and testability of the projects
• Hire and mentor junior team members and coordinate their training
• Coordinate with external stakeholders for new integrations and tools
• Review and update policies relevant to internal systems and equipment and stay compliant with security regulations
• Monitor reliability and performance of all customer-facing and internal projects
• Manage software development projects by setting requirements, goals, and timelines

Requirements

• Work experience as an engineering manager or in a similar senior-level position at an engineering department
• Experience in the Fintech space
• Extensive experience with cloud technologies (AWS preferred) and server-side technologies (Java preferred)
• Hands-on experience in back-end and front-end development
• Good understanding of SDLC using agile methodologies (SCRUM / Kanban / SAFe)
• Leadership abilities with a strategic mind
• Excellent project management skills
• BSc/MSc in Engineering, Computer Science or relevant field

• Providing creative direction for visual design 
• Creating processes to improve quality & streamline work for the UI design team in collaboration with UX designers, PMs, technology and QA.
• Growing, managing & mentoring a diverse team of UI designers, graphic designers & illustrators
• Conceiving a robust creative vision and executable strategy for the UI design function in close collaboration with the product, UX & Agile engineering teams
• Being an integral part of the creation, implementation, and company-wide application of a design system
• Coaching & inspiring the visual design team to understand, define & measure the impact of their creative vision
• Having a user-centric approach to your work and assist in the inculcation of a design thinking culture within the organization

• Degree in Computer Science or related discipline.
• AWS Certified Solutions Architect certification required
• 5+ years of architecture, design, implementation, and support of highly complex solutions (i.e. having an architectural sense for ensuring security and compliance, availability, reliability, etc.)
• Deep technical experience in serverless AWS infrastructure
• Understanding of cloud automation and orchestration tools and techniques including git, terraform, ARM or equivalent
• Create Technical Design documents, understand technical designs and translate into the application requirements.
• Exercise independent judgment in evaluating alternative technical solutions
• Participate in code and design review process
• Write unit test cases for quality check of the deliverables
• Ability to work closely with others in a team environment as well as independently
• Proven ability to problem solve and troubleshoot
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Excellent English communication skills are required

We are looking for a Solution Architect with at least 5 years’ experience working on the following to join our growing team:

• AWS
• Postgresql
• EC2 on AWS
• Cognito
• and most importantly Serverless

You will need a strong technical AWS background focused on architecting on serverless (eg Lambda) AWS infrastructure.