Product Management Executive

• Job Profile: Collections Executive (DRA Certified)
• Job Location: Bangalore
• Job Mode: Work From Office 
• Salary:  ​​26K CTC per month
• Job Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery Agent (DRA) certification.
• Language: English & South language
• Key Responsibilities:
• Contact customers to follow up on outstanding payments.
• Negotiate payment terms and ensure timely collections.
• Maintain accurate records of communication and payment status.
• Resolve customer disputes or queries regarding payments in a professional manner.
• Prepare and submit daily/weekly/monthly reports on collection activities.
• Achieve individual and team collection targets.
• Eligibility Criteria:
• Minimum 1 year of experience in collections.
• Must have a valid DRA certification (mandatory).
• Graduate candidates are welcome.
• Good communication and negotiation skills.
• Strong ability to handle challenging situations professionally.
• No freshers will be considered for this role.
• Competitive salary package of 26K CTC per month.
• Opportunity to work in a fast-paced environment.

A collaborative and supportive team culture.

A modern work platform means a single source of truth for your desk and deskless employees alike, where everything they need is organized and easy to find.

MangoApps was designed to unify your employee experience by combining intranet, communication, collaboration, and training into one intuitive, mobile-accessible workspace.

We are looking for a highly capable machine learning engineer to optimize our machine learning systems. You will be evaluating existing machine learning (ML) processes, performing statistical analysis to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.

To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in a related ML role. A machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software.

AI/ML Engineer Responsibilities

• Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.
• Transforming data science prototypes and applying appropriate ML algorithms and tools.
• Ensuring that algorithms generate accurate user recommendations.
• Turning unstructured data into useful information by auto-tagging images and text-to-speech conversions.
• Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.
• Developing ML algorithms to huge volumes of historical data to make predictions.
• Running tests, performing statistical analysis, and interpreting test results.
• Documenting machine learning processes.
• Keeping abreast of developments in machine learning.
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AI/ML Engineer Requirements

• Bachelor's degree in computer science, data science, mathematics, or a related field with at least 5+yrs of experience as an AI/ML Engineer
• Advanced proficiency with Python and FastAPI framework along with good exposure to libraries like scikit-learn, Pandas, NumPy etc..
• Experience in working on ChatGPT, LangChain (Must), Large Language Models (Good to have) & Knowledge Graphs
• Extensive knowledge of ML frameworks, libraries, data structures, data modelling, and software architecture.
• In-depth knowledge of mathematics, statistics, and algorithms.
• Superb analytical and problem-solving abilities.
• Great communication and collaboration skills.

Skills: fastapi,python,large language models,large language model,pandas,artificial intelligence,mathematics,machine learning,knowledge graphs,flask,python for data analysis,scikit-learn,langchain,algorithms,data science,chatgpt,numpy,statistics

Why work with us

1. We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra.
2. Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.
3. MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you’re looking to make an impact, MangoApps is the place for you.
4. We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.
5. A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019.
6. As a group, we are flat and treat everyone the same.

Benefits

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations; we provide some comprehensive benefits.

1.     Comprehensive Health Insurance for Family (Including Parents) with no riders attached.

2.     Accident Insurance for each employee.

3.     Sponsored Trainings, Courses and Nano Degrees.

About You

·       Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

·       Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.

·       Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

·       Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

·       Thrive in a start-up mentality with a “whatever it takes” attitude.

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

 Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDCs in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of Rs.21428 fixed + incentives 5. Post 1L Revenue achievement, you will be entitled for below CTC

India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable) US/ Canada Shift (8:00 pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques 3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 5 days in a week in a fast paced startup 2. Ready to work from Office and join immediately.

3. Week-off on Wednesday, Thursday or Thursday, Friday

• 4+ years of experience in web development (PHP 7+ / JS / MySQL / Symfony 4+ / Rabbit MQ /Docker / Redis and other frameworks).
• Good understanding of OOP principles and their use in practice.
• Experience in building CRM systems is a plus.
• Experience with CRM systems would be a plus
• Knowledge and experience with Node.js will be a plus.

• Website and software application designing, building, or maintaining.
• Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
• Determining user needs by analyzing technical requirements.
• Bachelor's degree in web development or related field, or relevant experience.
• Solid knowledge and experience in programming applications.
• Proficient in JavaScript, HTML, CSS, Angular.
• Proficient in Web development.
• Should have 4 years of experience in web development.
• Solid ability in both written and verbal communication.
• Knowledge of programming language and technical terminology.
• Able to develop ideas and processes and clearly express them.
• Able to solve complex problems.

Technical Competencies

• Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
• Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
• Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
• Core Java Language (Collections, Concurrency/Multithreading)
• JDBC concepts (connection pooling, statement, result set)
• Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
• Database optimization and profiling
• Core/JEE/Integration Design patterns/UML
• Should have experience in Unit Testing
• Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
• Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
• Ability to apply design patterns consistently and also accurate when building per design requirements
• Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
• Demonstrated problem solving, analytic and troubleshooting skills.
• Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.

The opportunity

The Engineering Manager (EM)is responsible for a managing a team of full stack engineers that is building highly innovative and cutting edge solutions. This role is accountable for leading a team, developing code, deploying and managing in production. Most importantly, the EM, while working with the Product owners drives the product Net promoter score (NPS), user satisfaction, building the product roadmap and delivering highly functional, exceptionally innovative and intelligent software. You will be called upon to be the technical representative for your team during cross-team collaborative efforts and planning. Success in this role will require strong and innovative approaches to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.

You are great at

As an Engineering Manager, you’ll take the lead as you - drive product development, operations and technical decision making. You’ll have a strong focus on team management and development, equal focus will be on writing production code and hands on active development of the capabilities and solutions. Assist in defining infrastructure need and use enterprise solution and drive resolution of technology roadblocks including code, infrastructure, build and deployment. Manage overall software development cycle by adhering to development and security standards. Establish good stakeholder communication and work closely with Product teams and influence set product roadmap and help drive requirements while being a strong advocate of extreme agile and DevOps practices across engineers. Build and manage a team of high performing full stack engineers and provide leadership, coaching, motivation and recommend staffing levels, operating procedures, tools and systems for the team. Provide career development and performance management to a team of engineers.

Required Candidate Profile

• 4 year degree in or equivalent experience
• 8+ years of engineering (software development) experience
• 1-3 years of managing teams with a strong track record of delivery for cross-functional product experience with Cloud hosting and managing products
• Proficient in building high performing APIs and writing specs
• Expertise in programming languages. Hands on experience in Java, J2ee technologies is preferred.
• Experience in SAP Hybris Commerce would be a plus
• Experience with integration, data handling technologies and other open source frameworks
• Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to variety of audiences
• Team-orientated, passionate about developing others’ skills and capabilities
• Successful track record of working in large scale technology solutions
• Deep understanding of agile development processes and methodology including continuous integration and delivery, with a mindset of building incrementally and delivering business value quickly