AiSensy Career

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. Helping brands like SkullCandy, NMIMS, Byjus, Rentomojo, etc.and are handling 5 million+ messages per month.

 

Key responsibilities:

1. Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns
2. Develop and monitor campaign budgets
3. Plan and manage our social media platforms
4. Prepare accurate reports on our marketing campaign's overall performance
5. Coordinate with advertising and media experts to improve marketing results
6. Identify the latest trends and technologies affecting our industry
7. Evaluate important metrics that affect our website traffic, service quotas, and target audience
8. Work with your team to brainstorm new and innovative growth strategies
9. Oversee and manage all contests, giveaways, and other digital projects
10. Plan and execute all digital marketing, including SEO/SEM, Google Ads, marketing database, email, social media, and display advertising campaigns
11. Design, build and maintain our social media presence
12. Launch and drive digital initiatives

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. Helping brands like SkullCandy, NMIMS, Byjus, Rentomojo, etc.and are handling 5 million+ messages per month.

 

The ideal candidate will have impeccable relational skills.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

 

Responsibilities:

 

• Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
• Ensures all customers are successfully using the product or service they’ve purchased from the company.
• Is often the first port of call for customers and is available to answer any inbound questions.
• Give customer the onboarding, gather feedback and notifying them about the new features
• Driving higher NPS

 

Skills Required:

 

1 year of experience in Customer Success

About AiSensy:

 

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. Helping brands like SkullCandy, NMIMS, Byjus, Rentomojo, etc.and are handling 5 million+ messages per month.

 

Responsibilities:

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways and other digital projects.
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence

 

Skills required:

• A minimum of 2 years experience in a digital marketing or advertising position.
• In-depth knowledge of various social media platforms
• Highly creative with excellent analytical abilities.
• Outstanding communication and interpersonal skills.
• Up-to-date on the latest trends and technologies in digital marketing.

About AiSensy:

 

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. Helping brands like SkullCandy, NMIMS, Byjus, Rentomojo, etc.and are handling 5 million+ messages per month.

 

The ideal candidate will have impeccable relational skills.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

 

Responsibilities:

 

• Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
• Ensures all customers are successfully using the product or service they’ve purchased from the company.
• Is often the first port of call for customers and is available to answer any inbound questions.
• Give customer the onboarding, gather feedback and notifying them about the new features
• Managing the Customer Success Team and driving higher NPS

 

Skills Required:

 

1 year of experience in Customer Success

About AiSensy

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs.

 

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will strategically plan their approach to clients and offer compelling solutions to cater for client's needs. They are responsible for maintaining and developing relationships in order to meet sales goals.

 

Responsibilities

• Identify partnership opportunities
• Develop new relationships in an effort to grow business and aid expansion effort
• Maintain existing business
• Plan strategically to assure product success
• Generating pipeline via researching for brands and clients in our target audience
• Working on cold-calling leads and prospects to pitch
• Getting on product demos, taking regular follow-ups, and converting prospects to customers
• Create and prioritize target account and contact lists
• Manage the whole sales pipeline from prospecting to on boarding
• Partner with marketing and demand generation team to build the pipeline
• Achieve monthly sales targets
• Managing the Business Development Team

 

Qualifications

• Bachelor's degree or equivalent experience
• 6+ years' of industry-related business development experience
• Strong communication and interpersonal skills
• Strong knowledge of successful marketing strategies
• Focused and goal-oriented

About AiSensy

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM &
Customer Support platform for Enterprises & growing SMBs.

We're looking for Business Development Executives.

Responsibilities

1. Generating pipeline via researching for brands and clients in our target audience
2. Plan and execute outbound and inbound sales strategies.
3. Extensive cold calling (leads are provided) and sometimes lead generation is required .
4. Getting on product demos, taking regular follow-ups, and converting prospects to
customers
5. Serve as the first point of contact to prospective clients during the sales and onboarding
process.
6. Serve as subject matter expert on the company's value proposition while striving to
understand and address prospective client's needs.
7. Be involved in every stage of business development and sales cycle from prospecting to
giving demos and closing deals.
8. Meet and exceed sales goals with set KPIs for calls, meetings, proposals, opportunities
won/lost.
9. Listen intently to the market and customer to ensure our messaging and product features
are best in class.
10. Work in collaboration with the client, product and technical teams to delight customers.

Skills Required:

1. Least of 1 years of strong experience in B2B sales, preferably B2B SaaS
2. Confident with cold calling and communicating with clients
3. Extremely comfortable with technology.

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. We’re looking for Software Engineers to join our growing Engineering team & build out the next generation of our platform. The ideal candidate is a hands-on platform builder with experience in designing & developing scalable automation platforms. We’re looking for someone with experience in backend services, databases and cloud technologies. They must be at ease working in an agile environment. This person should embody a passion for continuous improvement and test-driven development.

Responsibilities:

Understand long-term goals of AiSensy & design extensive softwares
Prepare blueprints of backend services from the provided product requirements
Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
Understand data storage requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
Discover critical challenges in flows, edge cases & perform benchmarking
Follow the software development lifecycle
Define success criteria for testing & product acceptance
Ensures the quality & reliability of deliverables
Prepare and installs solutions by determining and designing system specifications, standards, and programming.
Improve operations by conducting systems analysis and recommending changes in policies and procedures.
Provide information by collecting, analysing, and summarising development and service issues.
Accomplish engineering and organisation mission by completing related results as needed.
Experience with non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time and make tech stack decisions accordingly.
Work Hours We have flexible working hours with daily 8-9 hours of work, six days a week.

Qualifications / Skills:

Familiarity with UI/Frontend development using React.js & Redux
Experience working with service oriented architectures and web-based solutions
Experience with developing REST APIs & Integrations development using Node.js & MongoDB
Experience with modelling complex interconnected entities in databases
Software testing using Jest & Mocha
Teamwork & Communication skills
Software development fundamentals
Experience with working on the AWS technologies - Lambda, SQS, SNS, Eventbridge & API Gateway
Experience with CI/CD pipelines
Experience with designing secure distributed systems

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. We’re looking for Software Engineers to join our growing Engineering team & build out the next generation of our platform. The ideal candidate is a hands-on platform builder with experience in designing & developing scalable automation platforms. We’re looking for someone with experience in backend services, databases and cloud technologies. They must be at ease working in an agile environment. This person should embody a passion for continuous improvement and test-driven development.

Responsibilities:

Understand long-term goals of AiSensy & design extensive softwares
Prepare blueprints of backend services from the provided product requirements
Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
Understand data storage requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
Discover critical challenges in flows, edge cases & perform benchmarking
Follow the software development lifecycle
Define success criteria for testing & product acceptance
Ensures the quality & reliability of deliverables
Prepare and installs solutions by determining and designing system specifications, standards, and programming.
Improve operations by conducting systems analysis and recommending changes in policies and procedures.
Provide information by collecting, analysing, and summarising development and service issues.
Accomplish engineering and organisation mission by completing related results as needed.
Experience with non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time and make tech stack decisions accordingly.
Work Hours We have flexible working hours with daily 8-9 hours of work, six days a week.

Qualifications / Skills:

Familiarity with UI/Frontend development using React.js & Redux
Experience working with service oriented architectures and web-based solutions
Experience with developing REST APIs & Integrations development using Node.js & MongoDB
Experience with modelling complex interconnected entities in databases
Software testing using Jest & Mocha
Teamwork & Communication skills
Software development fundamentals
Experience with working on the AWS technologies - Lambda, SQS, SNS, Eventbridge & API Gateway
Experience with CI/CD pipelines
Experience with designing secure distributed systems

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership