AiSensy

Senior Software Engineer

AiSensy  

Gurugram, Haryana, India (On-site)

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp.

• Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing
• 400 Crores+ WhatsApp Messages exchanged between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities:

• Build Scalable Architecture to handle millions of messages per day.
• Lead a team of engineers and guide them on a day to day basis.
• Collaborate with product managers, designers, and other engineers to define and implement new features and enhancements.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Conduct code reviews to ensure code quality and adherence to standards.
• Identify and resolve performance bottlenecks, bugs, and other issues.
• Mentor and provide guidance to junior engineers, fostering a culture of continuous learning and improvement.
• Participate in architectural discussions and contribute to the technical direction of the team.
• Stay up-to-date with the latest industry trends and technologies, and incorporate them into our development processes.
• Ensure the security, reliability, and performance of our applications.
• Collaborate with DevOps to streamline the deployment and monitoring processes.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
• Over all 5+ years of experience with proven experience 3+ years as a Software Engineer, with a strong track record of delivering high-quality software products.
• Expertise in the MERN stack (MongoDB, Express.js, React, Node.js).
• Strong understanding of JavaScript and modern JavaScript frameworks.
• Experience with front-end technologies like HTML5, CSS3, and responsive design.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with RESTful API design and development.
• Experience with database design and management, particularly MongoDB.
• Familiarity with cloud platforms such as AWS.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Experience with version control systems such as Git.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes

Role Overview

We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.

Key Responsibilities

AI Model Development

• Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
• Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).

Prompt Engineering and AI Agents

• Work with prompt optimization to enhance LLM-based responses for specific use cases.
• Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.

Data Processing and Management

• Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
• Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.

Algorithm Selection and Optimization

• Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
• Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.

Deployment and Integration

• Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
• Implement model monitoring pipelines to ensure performance consistency over time.

Research and Development

• Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
• Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.

Collaboration and Knowledge Sharing

• Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
• Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.

Experience

• Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.

Technical Proficiency

• Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
• Experience working with LLMs, transformers, and generative AI tools.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
• Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.

Analytical Expertise

• Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
• Ability to analyze and interpret data for actionable insights and model improvements.

Soft Skills

• Exceptional problem-solving and critical-thinking abilities.
• Strong communication skills to effectively collaborate with cross-functional teams.
• Adaptability to a fast-paced, innovation-driven environment.

Preferred Qualifications

• Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
• Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
• Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
• Familiarity with deploying AI Agents in production systems.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

• Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
• 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities

• Develop, maintain, and enhance mobile applications using Flutter.
• Collaborate with designers and backend developers to implement scalable and well-architected solutions.
• Create custom UI components, animations, and transitions to enhance user experience.
• Optimize mobile applications for maximum performance, speed, and scalability.
• Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
• Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
• Implement push notifications, third-party integrations, and RESTful API integrations.
• Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
• Contribute to project planning, including timelines, sprint planning, and task allocation.

Qualifications

• 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
• Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
• Proficient in Flutter, Dart, and mobile development frameworks.
• Solid understanding of the full mobile development lifecycle, including publishing to app stores.
• Experience with RESTful APIs, third-party libraries, and integration of push notifications.
• Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
• Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
• Knowledge of both iOS and Android platform guidelines for design and development.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and time management skills.
• Experience with Firebase, GraphQL, or similar backend services.
• Familiarity with native iOS/Android code for advanced customizations in Flutter.

Role Overview

We are looking for an Engineering Manager who thrives in a fast-paced startup environment, is hands-on with development, and can lead our engineering team to build and scale robust, high-performing systems. You will drive architectural decisions, mentor a team of talented engineers, and collaborate closely with product, design, and business teams to execute our ambitious roadmap. You will be at the forefront of scaling our infrastructure to support billions of messages, ensuring real-time engagement for businesses at scale.

Key Responsibilities

• Technical Leadership: Own the engineering roadmap, ensuring scalability, reliability, and performance of our systems.
• Hands-on Development: Dive into the code when necessary, set high coding standards, and lead by example.
• Team Management: Lead, mentor, and scale a high-performing engineering team, fostering a strong culture of ownership and innovation.
• System Scalability: Architect and optimize scalable and resilient backend & frontend systems handling millions of messages per day.
• High Availability & Performance: Design systems that can handle billions of API calls and ensure minimal downtime.
• Agile Execution: Drive sprint planning, prioritization, and timely delivery of features in an agile development environment.
• Collaboration: Work closely with product, design, and business teams to align engineering efforts with company goals.
• DevOps & Security: Ensure best practices for CI/CD, cloud infrastructure (AWS/GCP), and security compliance.
• Tech Stack Evolution: Stay ahead of emerging technologies and drive innovation in AiSensy’s architecture.

What You Bring

• 8+ years of experience in software development, with at least 2 years in a leadership/managerial role.
• Expertise in modern tech stacks – Proficiency in MERN (MongoDB, Express, React, Node.js) stack or similar.
• Strong knowledge of cloud platforms (AWS) and microservices architecture.
• Proven experience in scaling high-traffic, distributed systems handling billions of messages per month.
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.
• Strong problem-solving skills and an ability to hustle in a fast-paced startup environment.
• Excellent communication skills and a data-driven decision-making approach.
• Passion for building great products, coaching engineers, and driving tech excellence.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping 

businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow 

their revenues via WhatsApp.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between 

Businesses and Users. We aim to solve WhatsApp Engagement for Millions

of Businesses with their users and are quite onto it! We're looking for 

energetic and growth-oriented individuals who believe in the mission and 

would love to join the FORCE.

2500+ Paying Customers 

200mn+ WhatsApp Messages done between Businesses and Users 

via AiSensy

Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & 

more

High Impact as Businesses drive 25-60% Revenues using AiSensy 

Platform

Mission-Driven and Growth Stage Startup 

Job Summary

We are looking for a talented and creative Video Editor to join our team. The ideal candidate will have experience in video production and editing, a keen eye 

for detail, and a passion for storytelling through video.

Responsibilities

Execute the filming of high-quality professional audio and video footage 

(arrange for and operate required camera, audio and lighting equipment) and 

work with the talent to deliver within required schedules learning content 

video assets

Correctly estimate and communicate the time and effort needed to perform tasks.

Contribute to the conceptualization of projects.

Edit content in collaboration with the content team to an exceptional standard

and create repeatable / streamlined processes for on-going and future project 

needs

Ideate, create and manipulate complementary compelling and dynamic 

animated and static graphics to improve comprehension of filmed learning 

content and concepts

Create basic video edits - automated audio syncing, color correction and 

grading, audio noise removal, trimming of non-content footage, basic titling 

and logging of content

Work with the content team to determine methods to improve learning (notes,

multi-windows, illustrations, other learning aids) and technically execute the 

recommendations throughout the lifecycle of a production.

Ensure logical sequencing and smooth running of content (continuity, lip sync,

focus, order of topics, segmentation into clips)

Create the final cut rendered in appropriate formats

Be responsible for the backup and archival of final cut content according to 

SOP guidelines.

Consult and communicate effectively with team members and other company 

stakeholders and interface with other departments to execute ad-hoc video 

projects as required

Handle in-house requests for recording video, with quick editing turnaround 

time and suitable quality to enable uploading of clips onto the company’s 

social media channels

Identify equipment needs and maintain current equipment (including software

/ OS)

Continuously discover and implement new editing technologies and industry’s

best practices to maximize efficiency.

Requirements

2+ years of video editing and design experience in Adobe Premiere Pro and 

After Effects (including sound sync, audio noise removal, lower thirds titling, 

color correction, green screen keying, title animations)

Familiarity with best practices for video recording (audio levels, mic setup, 

lighting setup, camera and related equipment setup and operation)

Familiarity with screen capture software and technologies

Ability to work independently and be a proactive learner

Good communication skills – verbal and written

Excellent project management skills and ability to deliver projects according

to timelines

Qualifications

2+ Yrs. of editing experience.

A portfolio demonstrating an ability to work across a range of visual styles