AiSensy

About AiSensy

We at AiSensy, are building end-to-end WhatsApp based Marketing, and Engagement Platform for Enterprises & growing SMBs.

Businesses can Broadcast messages, Automate Notifications and Solve for support using AiSensy. AiSensy was launched in 2020 as a product of Triny (Running since 2017) and is growing at 70% MoM.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between Businesses and Users. We aim to solve WhatsApp Engagement for Millions of Businesses with their users and are quite onto it! We're looking for energetic and growth oriented individuals who believe in the mission and would love to join the FORCE.

• 1500+ Paying Customers
• 100mn+ WhatsApp Messages done between Businesses and Users via AiSensy, Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & more
• High Impact as Businesses drive 25-60% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup

Responsibilities

• Maintain customer details with PAN, GST numbers and payment details
• Prepare Bank Reconciliations
• Maintain Proper Documentation Taxation
• Help in maintaining and preparing payment links for Other stakeholders using payment gateways
• Help Team with day to day financial tasks
• Maintain and prepare customer invoices on daily basis.

Good to Haves / Requirement.

• Be very good with Numbers and record maintenance
• Be very good with Tally and has past experience in.
• 1+ Years experience as Accountant
• Minimum Qualification should be B.COM
• Have worked in high growth startup
• Have handled raising and managing huge amount of invoices on day to day basis
• Work from office Role!

About AiSensy

We at AiSensy, are building end-to-end WhatsApp based Marketing, and Engagement Platform for Enterprises & growing SMBs.

Businesses can Broadcast messages, Automate Notifications and Solve for support using AiSensy. AiSensy was launched in 2020 as a product of Triny (Running since 2017) and is growing at 70% MoM.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between Businesses and Users. We aim to solve WhatsApp Engagement for Millions of Businesses with their users and are quite onto it! We're looking for energetic and growth oriented individuals who believe in the mission and would love to join the FORCE.

1500+ Paying Customers

100mn+ WhatsApp Messages done between Businesses and Users via AiSensy

Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & more

High Impact as Businesses drive 25-60% Revenues using AiSensy Platform

Mission-Driven and Growth Stage Startup

What We Want You To Do

Manage a portfolio of Strategic and Enterprise customers.

Develop a full understanding of the AiSensy suite of products, including:

The value proposition and sales messaging

Best practices for deployment and maintenance

Out of the box reports

Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team

Collaborate with the Shared Managed Services delivery team to ensure customer technical outcomes and month end processes are accomplished

Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the AiSensy product

Assist the customer with the creation and ongoing adoption of their Roadmap and supporting Use Cases to drive value from AiSensy products

Advocate for the customer’s needs cross-departmentally

Educate customers on new platform and application capabilities

Monitor active customer support tickets, working with the support team as needed to ensure timely resolution and escalate as needed

Become a Platform Health Expert, effectively communicating technical knowledge and Operational Excellence to educate customers on best practice and ensure they maintain a healthy platform

Effectively communicate and collaborate with the Account and Customer Success team members to improve customer outcomes

Act as the CS owner for the portfolio of customers assigned, ensuring regular updates, issues, actions and escalations are managed appropriately

Manage the appropriate metrics through tools set forth by company

Work allocation and management of day-to-day work of the team

On-time delivery of service with absolute best quality

Supporting and mentoring of the team

Be first point of escalation for your team members.

Providing necessary support to your reporting manager

Coordination and collaboration with Regional Leads on activities pertaining to your team and share updates on a regular basis.

About AiSensy

We at AiSensy, are building end-to-end WhatsApp based Marketing, and Engagement Platform for Enterprises & growing SMBs.

Businesses can Broadcast messages, Automate Notifications and Solve for support using AiSensy. AiSensy was launched in 2020 as a product of Triny (Running since 2017) and is growing at 70% MoM.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between Businesses and Users. We aim to solve WhatsApp Engagement for Millions of Businesses with their users and are quite onto it! We're looking for energetic and growth oriented individuals who believe in the mission and would love to join the FORCE.

5000+ Paying Customers

100mn+ WhatsApp Messages done between Businesses and Users via AiSensy

Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & more

High Impact as Businesses drive 25-60% Revenues using AiSensy Platform

Mission-Driven and Growth Stage Startup

What you’ll do

• Own the key metrics for a product and help define clear, measurable goals for the same

• Ideate and build the product roadmap and manage prioritization and tradeoffs

• Communicate and discuss the roadmap across the organization with multiple stakeholders

• Do user research to generate insights that feed into the roadmap

• Write product requirement documents and ensure clear communication between design, development, and business teams

• Work with engineers and designers to execute the roadmap

• Monitor and measure the impact of the features being delivered and do course corrections as needed

Who you are.

• B.Tech / B.E or equivalent degree

• 3-5 years of product management or related experience in an agile development environment

• Have experience of working with minimum 20-22 engineers team

• Excellent problem solving and analytical abilities • Strong interpersonal and communication skills

• Understand technology and willing to learn and get your hands dirty where you don't

• Ready to work on no-code softwares. 

• Proficient in SQL or have knowledge of making data dashboards for stakeholder management

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

Responsibilities

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Conduct performance management and provide feedback Manage Payroll and benefits for employees
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations

Qualifications

• Bachelor's degree or relevant experience
• 2+ years' experience in Human Resources

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping 

businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow 

their revenues via WhatsApp.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between 

Businesses and Users. We aim to solve WhatsApp Engagement for Millions

of Businesses with their users and are quite onto it! We're looking for 

energetic and growth-oriented individuals who believe in the mission and 

would love to join the FORCE.

2500+ Paying Customers 

200mn+ WhatsApp Messages done between Businesses and Users 

via AiSensy

Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & 

more

High Impact as Businesses drive 25-60% Revenues using AiSensy 

Platform

Mission-Driven and Growth Stage Startup 

Job Summary

We are looking for a talented and creative Video Editor to join our team. The ideal candidate will have experience in video production and editing, a keen eye 

for detail, and a passion for storytelling through video.

Responsibilities

Execute the filming of high-quality professional audio and video footage 

(arrange for and operate required camera, audio and lighting equipment) and 

work with the talent to deliver within required schedules learning content 

video assets

Correctly estimate and communicate the time and effort needed to perform tasks.

Contribute to the conceptualization of projects.

Edit content in collaboration with the content team to an exceptional standard

and create repeatable / streamlined processes for on-going and future project 

needs

Ideate, create and manipulate complementary compelling and dynamic 

animated and static graphics to improve comprehension of filmed learning 

content and concepts

Create basic video edits - automated audio syncing, color correction and 

grading, audio noise removal, trimming of non-content footage, basic titling 

and logging of content

Work with the content team to determine methods to improve learning (notes,

multi-windows, illustrations, other learning aids) and technically execute the 

recommendations throughout the lifecycle of a production.

Ensure logical sequencing and smooth running of content (continuity, lip sync,

focus, order of topics, segmentation into clips)

Create the final cut rendered in appropriate formats

Be responsible for the backup and archival of final cut content according to 

SOP guidelines.

Consult and communicate effectively with team members and other company 

stakeholders and interface with other departments to execute ad-hoc video 

projects as required

Handle in-house requests for recording video, with quick editing turnaround 

time and suitable quality to enable uploading of clips onto the company’s 

social media channels

Identify equipment needs and maintain current equipment (including software

/ OS)

Continuously discover and implement new editing technologies and industry’s

best practices to maximize efficiency.

Requirements

2+ years of video editing and design experience in Adobe Premiere Pro and 

After Effects (including sound sync, audio noise removal, lower thirds titling, 

color correction, green screen keying, title animations)

Familiarity with best practices for video recording (audio levels, mic setup, 

lighting setup, camera and related equipment setup and operation)

Familiarity with screen capture software and technologies

Ability to work independently and be a proactive learner

Good communication skills – verbal and written

Excellent project management skills and ability to deliver projects according

to timelines

Qualifications

2+ Yrs. of editing experience.

A portfolio demonstrating an ability to work across a range of visual styles

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between Businesses and Users. We aim to solve WhatsApp Engagement for Millions of Businesses with their users and are quite onto it! We're looking for energetic and growth-oriented individuals who believe in the mission and would love to join the FORCE

2500+ Paying Customers

200mn+ WhatsApp Messages done between Businesses and Users

via AiSensy

Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & more

High Impact as Businesses drive 25-60% Revenues using AiSensy Platform

Mission-Driven and Growth Stage Startup

Job Summary

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography.

This candidate will have experiences in working with numerous different

design platforms such as digital and print forms.

We are looking for a talented Graphic Designer to join our creative team. The Graphic Designer will be responsible for creating visual designs that communicate our brand message effectively. The candidate should have a keen eye for design and be proficient in design software such as Adobe Creative Suite. The ideal candidate should be able to work independently and within a team environment, manage multiple projects, and meet tight deadlines.

Responsibilities

Collaborate with the team to ensure consistency of designs across

various AiSensy media/client outlets.

Create compelling and effective logos, designs, print and digital

media.

Maintain awareness of current industry and technology standards,

social media, competitive landscape and market trends.

Collaborate with marketing and other cross-functional teams to

ensure designs align with overall campaign goals and messaging.

Qualifications

Bachelor's degree in graphic design or related field

2-4 years of experience in graphic design

Proficient in Adobe Creative Suite

Strong communication, conceptual thinking, typography skills and

design skills

Portfolio of work

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. We’re looking for Software Engineers to join our growing Engineering team & build out the next generation of our platform. The ideal candidate is a hands-on platform builder with experience in designing & developing scalable automation platforms. We’re looking for someone with experience in backend services, databases and cloud technologies. They must be at ease working in an agile environment. This person should embody a passion for continuous improvement and test-driven development.

Responsibilities:

• Understand long-term goals of AiSensy & design extensive softwares
• Prepare blueprints of backend services from the provided product requirements
• Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Understand data storage requirements
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Discover critical challenges in flows, edge cases & perform benchmarking
• Follow the software development lifecycle
• Define success criteria for testing & product acceptance
• Ensures the quality & reliability of deliverables
• Prepare and installs solutions by determining and designing system specifications, standards, and programming.
• Improve operations by conducting systems analysis and recommending changes in policies and procedures.
• Provide information by collecting, analysing, and summarising development and service issues.
• Accomplish engineering and organisation mission by completing related results as needed.
• Experience with non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time and make tech stack decisions accordingly.

Work Hours We have flexible working hours with daily 8-9 hours of work, six days a week.

Qualifications / Skills:

• Familiarity with UI/Frontend development using React.js & Redux
• Experience working with service oriented architectures and web-based solutions
• Experience with developing REST APIs & Integrations development using Node.js & MongoDB
• Experience with modelling complex interconnected entities in databases
• Software testing using Jest & Mocha
• Teamwork & Communication skills
• Software development fundamentals
• Experience with working on the AWS technologies - Lambda, SQS, SNS, Eventbridge & API Gateway
• Experience with CI/CD pipelines
• Experience with designing secure distributed systems

Experience:

• 2.5+ years of professional software development experience with designing & developing backend services

We have a unique culture of personal growth, ownership & enthusiasm which helps everyone see the purpose and value in their work as part of the product as a whole.

About AiSensy

We at AiSensy, are building end-to-end WhatsApp based Marketing, and Engagement Platform for Enterprises & growing SMBs.

Businesses can Broadcast messages, Automate Notifcations and Solve for support using AiSensy. AiSensy was launched in 2020 as a product of Triny (Running since 2017) and is growing at 70% MoM.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between Businesses and Users. We aim to solve WhatsApp Engagement for Millions of Businesses with their users and are quite onto it! We're looking for energetic and growth oriented individuals who believe in the mission and would love to join the FORCE.

• 750+ Paying Customers
• 50mn+ WhatsApp Messages done between Businesses and Users via AiSensy
• Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & more
• High Impact as Businesses drive 25-60% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup

Responsibilities:

• Understand long-term goals of AiSensy & design extensive softwares
• Prepare blueprints of backend services from the provided product requirements
• Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Understand data storage requirements
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Discover critical challenges in flows, edge cases & perform benchmarking
• Follow the software development lifecycle
• Define success criteria for testing & product acceptance
• Ensures the quality & reliability of deliverables
• Prepare and installs solutions by determining and designing system specifications, standards, and programming.
• Improve operations by conducting systems analysis and recommending changes in policies and procedures.
• Provide information by collecting, analysing, and summarising development and service issues.
• Accomplish engineering and organisation mission by completing related results as needed.
• Experience with non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time and make tech stack decisions accordingly.

• Understand long-term goals of AiSensy & design extensive softwares
• Prepare blueprints of backend services from the provided product requirements
• Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Understand data storage requirements
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Discover critical challenges in flows, edge cases & perform benchmarking
• Follow the software development lifecycle
• Define success criteria for testing & product acceptance
• Ensures the quality & reliability of deliverables
• Prepare and installs solutions by determining and designing system specifications, standards, and programming.
• Improve operations by conducting systems analysis and recommending changes in policies and procedures.
• Provide information by collecting, analysing, and summarising development and service issues.
• Accomplish engineering and organisation mission by completing related results as needed.
• Experience with non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time and make tech stack decisions accordingly.

• Familiarity with UI/Frontend development using React.js & Redux
• Experience working with service oriented architectures and web-based solutions
• Experience with developing REST APIs & Integrations development using Node.js & MongoDB
• Experience with modelling complex interconnected entities in databases
• Software testing using Jest & Mocha
• Teamwork & Communication skills
• Software development fundamentals
• Experience with working on the AWS technologies - Lambda, SQS, SNS, Eventbridge & API Gateway
• Experience with CI/CD pipelines
• Experience with designing secure distributed systems

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. Helping brands like SkullCandy, NMIMS, Byjus, Rentomojo, etc.and are handling 5 million+ messages per month.