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We’re looking for someone special. Someone who likes talking with customers (salespeople and sales managers) and learning about their real-world problems and goals. Someone who can synthesize various use cases into a clear problem statement. Someone who cares deeply about product details, can wireframe potential solutions and can discuss nitty gritty with engineers. Responsibilities: Talk with customers to discover & define their needs, understand their problems, and document their use cases. Turn vague into the concrete. Write problem statements that clearly define shared needs across customers, enabling designers & engineers to craft effective solutions. Collaborate with a Product Designer and Engineers on speccing & designing potential solutions, providing a voice of the customer, and validating solutions with customers to ensure their real problems are solved. Prepare for launches: work with Marketing team on positioning/collateral, manage beta testers, write FAQs, set metrics goals, measure success, and share learnings. Work with our Head of Product/Engineering and founders on product direction and roadmap. Experience Experience working in a dynamic startup environment 3-5 years of relevant experience in product management
About Us: Searce is a Cloud, Automation & Analytics led business transformation company focussed on helping futurify businesses. We help our clients become successful by helping reimagine ‘what's next’ and then enabling them to realize that ‘now’. We processify, saasify, innovify & futurify businesses by leveraging Cloud | Analytics | Automation | BPM. HappierWork is a new age ‘people care’ software designed by Searce which aims to futurify HR. It is an intuitive HRMS system which integrates Google for Work (now known as G Suite). Our objective is to build an intelligent software that improves, automates and transforms all people processes and HR operations. This is where YOU fit in. Who we are looking for? We are a young company and have grown substantially over the past few years. We want to expand further and are looking for great people who would help us continue the same. We want people who fit into our entrepreneurial company culture and can lead cross-functional teams to help us gain maximum business value from our product. Business Goals - You have to help us get maximum ROI while also bagging new deals and taking care of existing clients. Technology - You have to be familiar with technology and need to be able to speak the language of developers. You have to work closely with the Developer team to help create the best deal for our customers. User Experience - You have to understand the needs of our clients before they spell it out. Making sure that the overall user experience remains top-notch at every step, would be a crucial task.
