Product Manager

Key Responsibilities

• Design and develop facade concepts, details, and technical drawings.

• Collaborate with architects, engineers, and contractors to ensure design integration.

• Prepare 2D/3D models, renderings, and specifications for facade systems.

• Research and recommend materials, finishes, and sustainable technologies.

• Review shop drawings, prototypes, and mock-ups for compliance with design intent.

• Provide technical support during tendering, procurement, and construction phases.

 Skills & Competencies

• Proficiency in AutoCAD, Revit.

• Strong knowledge of facade materials (glass, aluminum, stone, composites).

• Understanding of building physics and envelope performance.

BE/Mech

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Location Preferences

• Candidates located in Kerala are preferred.

Skills and Qualifications

• Strong proficiency with JavaScript, React, and Redux

• Knowledge of Node.js and frameworks available for it(particularly Express,Loopback)

• Understanding the nature of asynchronous programming and its quirks and workarounds

• Good understanding of server-side templating languages

• Good understanding of server-side CSS preprocessors

• Basic understanding of front-end technologies, such as HTML5, and CSS3

• User authentication and authorization between multiple systems, servers, and environments

• Integration of multiple data sources and databases into one system

• Understanding Cloud based application deployment.

• Understanding fundamental design principles behind a scalable application

• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

• Creating database schemas that represent and support business processes

• Implementing automated testing platforms and unit tests

• Proficient understanding of code versioning tools, such as Git

1. Know customer needs through research and market data. Develop product lines and appraise new ideas for market viability. Assess competition by comparing products. Create product marketing communications objectives. Work with the sales director to create product sales strategies.

• Develop Magento extensions based on requirements given
• Customize 3rd party Magento extensions
• Diagnose and fix bugs in Magento websites
• Customize Magento functionalities by following Magento standards
• Optimize speed of Magento by identifying and fixing bottlenecks

• Proficient in Object-Oriented PHP, MVC, Javascript, jQuery, prototype, SQL, HTML, and CSS
• Extensive in developing Magento extensions and themes
• Deep understanding of the Magento architecture and data flow
• Thorough understanding of Magento concepts of Layouts, Blocks, Models, Controllers, Helpers, Observers, etc
• Understands the ORM concepts and database structure of Magento
• Knows how to extend Magento functionalities including REST APIs
• Understands the performance bottlenecks of Magento and the ability to write optimized code
• Knowledge in Magento 2 is an added advantage
• Knowledge in Linux environments
• Good knowledge in GIT concepts and operations
• Knows how to consume 3rd party RESTful services
• Magento Developer Certification is an added advantage