Business Analyst - Salesforce

About the role

We are looking for a person who has an understanding of various destinations and tour sales

packages. We are seeking a dynamic and results-oriented Holiday Domestic and International

Sales professional to drive revenue growth and customer satisfaction during peak holiday

seasons. This role will involve managing and executing sales strategies for both domestic and

international markets, focusing on maximizing sales opportunities and exceeding targets.

Roles & Responsibilities

1. Actively engage with customers to understand their needs and preferences, providing exceptional

customer service.

2.Utilize effective sales techniques, including product demonstrations, presentations, and

negotiations, to close deals

3.Develop and implement comprehensive sales strategies for the holiday season, aligned with

overall business objectives.

4. Identify target markets, analyse market trends, and develop tailored sales approaches to maximize

revenue potential.

5. Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.

6.Provide exceptional customer service throughout the sales process and post-booking.

7.Build and maintain strong customer relationships.

Product Knowledge & Market Awareness:

1. Maintain a comprehensive understanding of our domestic and international holiday

packages, including destinations, accommodations, and activities.

2. Stay updated on travel industry trends, competitor offerings, and destination information.

3. Participate in training sessions and product presentations to enhance product knowledge.

Administrative & Reporting:

1. Accurately record and manage customer information and sales data in our CRM system.

2. Prepare and process booking confirmations, invoices, and other relevant documents.

3. Provide regular sales reports and updates to the sales manager.

4. Handle customer feedback and resolve any issues or complaints in a timely and professional

manner.

5. Coordinate with operations and other departments to ensure smooth travel arrangements.

Targeting and lead generation:

1. Utilize social media and other digital tools to generate leads.

2. Attending travel fairs and other events to promote products.

3. Work with marketing team on promotions and campaigns.

Requirements:

 Bachelor’s degree in travel related domain

 Candidate should have knowledge of travel industry

 Excellent business development and client acquisition skills

 Exceptional negotiation and closing skills

 Proficiency in maintaining databases and preparing reports

 Strong interpersonal and communication skills, with the ability to build relations with clients

Job Title: Senior Data Engineer

Experience: 8Yrs to 11Yrs

Location: Remote

Notice: Immediate or Max 1Month

Role: Permanent Role

Skill set: Google Cloud Platform, Big Query, Java, Python Programming Language, Airflow, Data flow, Apache Beam.

Experience required:

5 years of experience in software design and development with 4 years of experience in the data engineering field is preferred.

2 years of Hands-on experience in GCP cloud data implementation suites such as Big Query, Pub Sub, Data Flow/Apache Beam, Airflow/Composer, Cloud Storage, etc.

Strong experience and understanding of very large-scale data architecture, solutions, and operationalization of data warehouses, data lakes, and analytics platforms.

Mandatory 1 year of software development skills using Java or Python.

Extensive hands-on experience working with data using SQL and Python.

Must Have: GCP, Big Query, Airflow, Data flow, Python, Java.

GCP knowledge must

Java as programming language(preferred)

Big Query, Pub-Sub, Data Flow/Apache Beam, Airflow/Composer, Cloud Storage,

Python

Communication should be good.

Technical skills required: 

• 5+ years building enterprise systems 
• Worked on one or more large scale applications on Python Django
• Good understanding of distributed systems, scalability, and availability with an understanding of the CAP theorem and its implications for real-world distributed systems
• Understanding of distributed systems like Dynamo, HBase, various messaging and queuing systems and understanding of Time, Clocks, and Ordering of Events, rate control, load distribution
• Good knowledge of one or more relational and NoSQL databases and transactions Shrewd focus on latency and throughput of services
• In-depth understanding of concurrency, synchronization, NIO, memory allocation, and GC
• Experience with IaaS clouds like AWS/Google Cloud, Azure, OpenStack etc. 
• Experience in working with Message Brokers and Application Containers
• Ability to detect fraud and risk mitigation

Responsibilities:

• Code reviews, ensuring that the code follows the best technical practices and design patterns
• Follow best technical practices, incorporate emerging solutions, and employ scalable designs that can be easily adopted
• Architect solutions by mapping customer business problems to end-to-end technology solutions
• Experience in working with Agile Methodology
• Regular monitoring and audits of the cloud infrastructure
• Managing System monitoring tools and developing processes for handling crisis situations
• Managing the development team and the support team. Setting processes that will increase the team’s efficiency
• Handling technical and managerial interviews for expansion of the team

Qualification and experience:

• B.E/B.Tech/M.E./M.Tech/M.S.
• 5+ years of experience  working as a full stack engineer with a track record of delivering scalable products
• FinTech experience with Prepaid payment instruments and UPI experience is a big plus
• Machine learning experience would be preferable

• Be bold in building industry-first consumer-facing products that actualize the company’s vision
• Keenly understand user needs and demonstrate first-principles thinking in building solutions for the same
• Be responsible for developing and delivering the product roadmap

• 3-4 years of experience in building products at B2C start-ups
• Case studies involving deep customer insight
• Taken decisions based on strong analytics and/or intuition from time to time
• Growth mindset - moving quickly, shipping products, scaling
• Ability to act as a bridge between business and engineering teams
• The website is yet to reflect our direction going ahead.
• We have been generating transactions in the market using WhatsApp before productizing the same