- Building instranal dashboards to measure execution success of programs
- Identifying and build automated solutions for manual processes using data insights
- Supervising efficient working of all phases of product development.
- Administering the lifecycle of products from conceptualization to implementation, analyzing all business requirements and translating it into production
- Working closely with design, operations, engineering and testing teams in an agile environment to launch products with new features.
- Determine the product requirements through user engagement, translate requirements to detailed, crisp business requirements and user stories that can be used to create product specifications and architecture.
- To drive strategic projects aimed at improving the adoption of products/ services or their individual features
- Driving operational efficiency by continually refining operational processes and influencing Product/engineering teams to enable automation and scale
- Providing directions to the team on technical, deployment procedures, operational process & communication areas.
- Analyzing reports and following up process and results, and monitoring meetings to identify and suggest product improvements and trends
- Managing different teams and complex business processes and working across internal and external stakeholders
- Suggest product enhancements to improve user experience
- Perform quality assurance controls on products
- Prioritize the implementation of new features and set specific timelines
- Create support and training documents for internal and external users

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3) Experience in HTML5, CSS, JQuery and Javascript
4) Experience in hosting application on Appstore
5) Work as part of an agile team on leading edge technologies
6) PHP & Apache stack with JavaScript, JQuery
7) Responsive Web design with HTML5, CSS3, Bootstrap
8) Social media APIs and third party widgets integration
9) Web services Integration - JavaScript and XML (Ajax), Representational state transfer (REST), Javascript Object Notation (JSON)
10) End to End Role - Analyze Design, Develop, Deploy, Monitor, Enhance
11) Experience on database systems
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
Attitude |
Skills |
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Experience: 2 years - 4 years
providing 100% remote
We love solving hard problems together because the hardest challenges are often the most rewarding. You will have an opportunity to create products that will disrupt the industry. Providing customer delight is not just a phrase for us - It’s our mantra, Voice will always be heard - we encourage different points of view.
Do you aspire to be a tech ninja?
Do you have a passion for building products in India and changing the worldview that we are just about services?
We want people who go deep and understand the fundamentals
RESPONSIBILITIES:
- Development and maintenance of automatic regression tests suites used in the product delivery process
- Development and maintenance of testing frameworks supporting the automatic regression testing
- Management and tracking of automatic regression test suite execution
- You will own some or all of a product/feature. You will also mentor others, read and review code, maintain code, deploy code, and tune the performance of systems.
SKILLS AND ABILITIES:
- We’re looking for 2 - 4 years of experience. However, the number is irrelevant if you have the necessary skills.
- Strong proficiency in Java, J2EE, JDBC, Spring MVC & Boot, Hibernate, PL/SQL, HTML, CSS, JavaScript and JQuery, Ajax
- Good exposure to RESTful API concept and JSON
- Experience with cloud-based technologies such as AWS.
- Proficient understanding of development tools such as SVN, GIT
- Good communication skills with proficiency in English (Oral and Writing) / banking knowledge.
Plus Points:
- Product experience
- Startup experience
- Technologies that are Self-taught
- Contributed to stock exchange etc
- Open source contributions
- Any of your work in public that we can see
About AeroLeads:
- AeroLeads is a B2B SaaS product company used by 200,000 users globally. We are a 4-year-old startup that is bootstrapped and profitable.
- We are among the top 50 SaaS companies in India and growing by 10% monthly.
- We are continuously rated 4.5+/5 and higher by our customers.
About Founder:
The founder is a serial entrepreneur with 15 years of technology, software, sales, and marketing experience. He has a successful exit from earlier ventures and sold his last startup to a major Australian marketing company.
Are you the one ❤️?
We are looking for one -
- Sales targeting: Actively approach targeted business clients (telephone, email, chats etc).
- Relationship Management: Manage relationships with existing customers and ensure exceptional customer service.
- Coordination: Coordinates closely with team to ensure effective execution of customer inquiries.
Key Requirements:
- 4-5+ year experience in outbound/inbound sales, experience in an International SAAS market is a plus
- Willing to work in Night shifts (central time zone i.e 9.00 PM to 5.00 AM IST )
- Min Bachelors Degree


Urgent Requirement for Business Development Executive (BDE/BDM)
Location- Ahmedabad
Experience – 2 to 4 years
Salary- 2.4 to 4.8lakhs (depends on Expertise)
Gender- Female
Working Days-6
Qualification- B.Tech/MCA/M.Tech/Msc.IT
Currently work from home in this Pandemic Situation.
Job Summary:-
.Lead Generation
.Generate Business through Various Online Portals (Upwork, LinkedIn, Freelancer, PPH, Guru etc)
.Extensive Experience in Selling It Services - Web & Mobile App development services in International Market.
.Candidates must be well versed in #Prospecting via LinkedIn, Email Marketing
.Researching and Analyzing the market.
.Candidate would be responsible for Requirement Gathering +Cost Estimation
Job Description :
- The engineer should be highly motivated, able to work independently, work and guide other engineers within and outside the team.
- The engineer should possess varied software skills in Shell scripting, Linux, Oracle database, WebLogic, GIT, ANT, Hudson, Jenkins, Docker and Maven
- Work is super fun, non-routine, and, challenging, involving the application of advanced skills in area of specialization.
Key responsibilities :
- Design, develop, troubleshoot and debug software programs for Hudson monitoring, installing Cloud Software, Infra and cloud application usage monitoring.
Required Knowledge :
- Source Configuration management, Docker, Puppet, Ansible, Application and Server Monitoring, AWS, Database Administration, Kubernetes, Log monitoring, CI/CD, Design and implement build, deployment, and configuration management, Improve infrastructure development, Scripting language.
- Good written and verbal communication skills
Qualification :
Education and Experience : Bachelors/Masters in Computer Science
Open for 24- 7 shifts


