myHQ - Senior Product Manager

Product Specialist

We are looking for a Product Specialist to join our dynamic team in Thane. This role is ideal for individuals who are passionate about medical technology and excel at engaging, training, and supporting end-users.

Role & Responsibilities:

• Develop deep expertise in Medprime’s product portfolio.
• Provide technical support and training to customers, distributors, and sales teams.
• Work closely with the sales team to understand customer needs and demonstrate product benefits.
• Conduct product presentations, demonstrations, and workshops for potential clients.
• Gather user feedback to help improve product features and usability.
• Stay updated on industry trends and competitor offerings to maintain a competitive edge.
• Share valuable insights with the R&D team for product development and enhancements.
• Assist in creating marketing materials, brochures, and training manuals.
• Ensure smooth onboarding of new customers with training and troubleshooting support.
• Address technical concerns and contribute towards improving customer satisfaction.

Required Skills & Qualifications:

• Bachelor’s or Master’s degree in Life Sciences, Biomedical Engineering, or a related field.
• 2 to 4 years of experience as a Product Specialist in medical device equipment (mandatory).
• Strong technical knowledge is a must.
• Strong communication and presentation skills in English.
• Ability to conduct effective product demonstrations.
• Willingness to travel for client visits and training sessions.

Job Description.

1.      Cloud experience (Any cloud is fine although AWS is preferred. If non-AWS cloud, then the experience should reflect familiarity with the cloud's common services)

2.      Good grasp of Scripting (in Linux for sure ie bash/sh/zsh etc, Windows : nice to have)

3.      Python or Java or JS basic knowledge (Python Preferred)

4.      Monitoring tools

5.      Alerting tools

6.      Logging tools

7.      CICD

8.      Docker/containers/(k8s/terraform nice to have)

9.      Experience working on distributed applications with multiple services

10.  Incident management

11.  DB experience in terms of basic queries

12.  Understanding of performance analysis of applications

13.  Idea about data pipelines would be nice to have

14.  Snowflake querying knowledge: nice to have

The person should be able to :

Monitor system issues

Create strategies to detect and address issues

Implement automated systems to troubleshoot and resolve issues.

Write and review post-mortems

Manage infrastructure for multiple product teams

Collaborate with product engineering teams to ensure best practices are being followed

About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.

About the Role:

We are looking for a skilled and proactive IT Support Engineer to join our growing IT team. As an IT Support Engineer, you will be responsible for providing technical support, troubleshooting issues, and assisting in the day-to-day operations of our IT infrastructure. The ideal candidate should have 2-4 years of experience in IT support, with a solid understanding of networking, hardware, software, and systems administration.



Responsibilities

➔   Provide first- and second-level technical support to end users, troubleshooting hardware, software, and network issues both onsite and remotely.

➔   Assist in maintenance of servers, desktops, laptops, and mobile devices, ensuring optimal performance.

➔   Support the configuration and maintenance of network devices (routers, switches, firewalls) and ensure secure and reliable connectivity.

➔   Aid in the rollout, installation, and configuration of new hardware and software applications, including updates and patches.

➔   Develop and maintain technical documentation and user guides. Conduct basic training sessions to help staff better utilize IT resources.

➔   Track, prioritize, and resolve tickets using the organization’s helpdesk system. Escalate issues as needed and follow up to ensure resolution.

➔   Support initiatives related to IT security, ensuring systems adhere to compliance and policy standards, and participate in routine system audits.

Requirements

➔   2-4 years of experience in IT support, network administration, or a similar role.

➔   Solid understanding of operating systems (Windows, Linux, macOS) and network protocols.

➔   Experience with hardware troubleshooting and software installation.

➔   Exposure to SASE tools like Zscaler, Netskope, PaloAlto Prisma Access.

➔   Knowledge of Active Directory, Office 365, and other enterprise IT solutions.

➔   Basic experience in server administration and virtualization technologies (VMware, Hyper-V).

➔   Excellent communication skills and a customer-focused approach.

Preferred Skills (Optional):

➔   Experience with IT service management (ITSM) tools (e.g.,JIRA Service Desk, ServiceNow,Freshworks etc).

➔   Exposure to virtualization technologies (e.g., VMware, Hyper-V) or cloud platforms (e.g., AWS, Azure).

➔   Knowledge of scripting or automation (e.g., PowerShell, Python) for routine tasks.

Work Location: Bangalore

Work Mode: WFO

Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.

Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Mid-Level Bench Sales Recruiter (We are looking for a Leader & Closure) (Should be very highly qualified) (Great English Communication Skills) (If you are not qualified, Don't waste your time)

Very Important: It's an Onsite Job & A Night Shift Job (Do not apply if you are not Qualified) (Don't waste your time)

Competitive good pay

Very Important: Must Be Local to Hyderabad, No town people (Do not apply if you are not Qualified) (Don't waste your time)

Must-Have: Great English Communication Skills

Must-Have: Minimum 1 Year of experience in the field of IT Bench Sales - Must Have US Staffing Experience - (Do not apply if you don't have US Staffing Experience) (Don't waste your time)

Experience in Bench Sales including of H1B s, Opt's, GC s, USC s & EAD s

Must Have Experience Working with Resumes - Full Stack Java, Big Data, Hadoop, Data Engineers

Must Have Experience working with Teksystems, Experis, Randstad, Insight Global, Matrix resources & Many other in this category, We don't work with Indian based companies (Do not apply if you are not Qualified) (Don't waste your time)

Work with the consultant and their comfort with the requirement before submitting for jobs

Track the submissions/Mappings and make regular follow-ups

Should Lead & Take care of the bunch of young bench sales recruiters

Must have a strong Linkedin Profile.

• 3+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies  
• Hands on experience in core Java 
• Hands on experience in Microservices Architecture patterns.

• In-depth knowledge of application development using Spring.
• Proven experience implementing Java applications in an enterprise environment.
• Fundamental understanding of JavaScript front-end development.

• Experience with Angular and TypeScript   
• Experience upgrading applications from Angular 5 to 6 is a plus. 
• Experience using SOAP or REST APIs   
• Familiarity with Bitbucket, Rally, and REST API Clients is a plus.   
• Strong communication and interpersonal skills is an absolute must.   
• Bachelor's degree or equivalent.   

JOB DESCRIPTION:

1. Dossier preparation, review submission in ACTD/ CTD/ Country Specific format for Product registration for local and export to ensure error free timely submissions as per marketing Dept. timeline.
2. To evaluate respond to any regulatory query, customer requirements that may arise from health authority so as to satisfy the query. Ensure accurate and timely responses to queries.
3. Review technical documents like process validation, AMV, Stability and composition etc, labeling, batch records, specification sheets or test methods for compliance with applicable regulations and policies.
4. To Co-ordinate / to visit with respective dept. in HO / Plant / ADL / R D for documents samples required for dossier / registration purpose. Co-ordination with API / PM vendors to resolve technical quires w.r.t. regulatory requirements.
5. Artwork Checking development for registration and commercial purpose as per regulatory requirement Ensure that all product artwork is updated when necessary and submitted in correct format and subsequent approved artwork is accurately recorded and communicated. Handling local FDA, DCGI and regulatory related activities.
6. Ensuring accurate recording and communication of regulatory submissions, correspondence with authorities and final approval to facilitate compliance.
7. Carrying out any task delegated by Export Manager which contributes to overall running of the Export Department and assisting Export Manager in marketing business development activities. Participate in training activities for career development to attain a high level of competency in all aspects of regulatory affairs. Maintain current knowledge base of existing and emerging regulations, standards or guidance documents.

We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides and marketing.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness