Automation Testing

Roles & Responsibilities:

Job Description:

• Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
  
  Responsibilities:
  
  
• An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
• Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
• Generate incremental revenue from the existing customers by up-selling additional products and services
• Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
• Maintain exceptional level of service quality through CSAT(Customer satisfaction)
• Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
• Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
  
  

Requirements:

• Graduation is a must for this role

• Should have excellent communication and presentation skills

• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions

• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales

• Should have the skills to engage a customer and seek more areas of revenue

realization(value selling Vs. Transaction selling)

• Preferred experience in North American sales/support process and understanding the nuances of selling in this region

• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time

• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus

• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired

• Should be willing to work in all Geos: NA, APAC and EMEA

• Should have a minimum typing speed of 40 words per minute for Chat

• Lead the data science, ML, product analytics, and insights functions by translating sparse and decentralized datasets to develop metrics, standardize processes, and lead the path from data to insights.
• Building visualizations, models, pipelines, alerts/insights systems, and recommendations in Python/Java to support business decisions and operational experiences.
• Advising executives on calibration strategy, DEI, and workforce planning. 

• Ability and desire to sales
• Convincing and influencing ability
• Sale the company's products like Website, CRM, Portal, Digital Marketing
• Must understand the use of technology for travel companies
• Make travel professional understand how technology can help them to drive a successful travel business
• Maintain good relationships with existing clients, gaining repeat business wherever possible
• A positive, confident, and determined approach.
• Resilience and the ability to cope with rejection.
• Negotiate, close deals and handle complaints or objections.

• Create, maintain, and execute automated test cases for APIs and web services
• Discover, analyze, and document defects in our Jira system
• Create and maintain automation frameworks using Object Oriented concepts and basic design patterns
• Create, maintain, and execute test scripts, analyze and communicate test results using Appium and Selenium
• Create API and web services automated tests using Java, Postman, SOAP UI, Jmeter, REST assured, or similar tools
• Mentor QA resources in test automation
• Provide the Team Lead with effort estimates and progress reports

Requirements

• Minimum 7 years of experience with backend automation with technologies like RESTful APIs, Web Services Java, Postman, SOAP UI, Jmeter, REST assured
• Minimum 7 years of experience with Java and Core Java
• Minimum 7 years of experience in QA
• Experience with tools such as Appium, Selenium, and/or XCUI test
• Experience using Git and CI tools such as Jenkins
• Experience with mobile app testing on iOS and Android
• Experience with testing web apps/websites
• Great communication skills
• Ability to contribute to improving QA best practices

Currently, we are looking for the below positions:

• Mobile QA automation engineers
• Expertise in Selenium, Appium, API testing
• Java language is preferred
• Would be expected to do manual testing as part of their role

Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are

developing an AI platform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.

Graphene was founded by Corporate leaders from Microsoft and P&G and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.

Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.

  Cloud Systems Administrator position responsibilities includes:

• Configure and fine tune cloud infrastructure
• Install and configure virtual cloud
• Support cloud servers including security configurations, patching, and
• Establish Virtual Private Networks (VPNs) to customer
• Develop scripts for automating client/server
• Monitoring, automating processes & recovery
• SQL server and noSQL dB configuration, maintenance and administration
• Network admin and configuration

• Engineering degree in Computer Science or equivalent
• Minimum of 4 years with Linux/Windows server administration
• Proficient with MS SQL Server administration, Cosmos DB
• Experience with supporting application and database servers
• Strong experience with IIS, other web servers
• Strong experience with Security – Identity, Access Control and Data Protection
• Strong experience with Microsoft Azure
• DevOps skills – Automated build and release management experience
• Resource and Cost Optimization

• Experience with Docker and Kubernetes. Certifications like CKAD a plus
• Certification on Azure Administration (AZ – 104) a plus

• Should have the passion to work for the organization thereby growing with the
• A good team player as well as be able to contribute individually as and when
• Should be able to mentor juniors if any need
• Should be able to learn any new technology if the project
• Leadership Capability, Self-motivated, highly collaborative, working through uncertainties and unknowns, Exceptional analytical and problem-solving skills, Getting things done, Continuous learning

• Demonstrated skills in development of apps where you have performed some role in UI – APIs - DB 
• You have experience with coding in more than one programming language, preferably Java
• Experience with Angular (4 & above), ReactJS, Vue, MongoDB, APIs/Microservices. 
• Experience on building APIs
• You have a sound understanding of programming fundamentals
• Passion for developing robust software and writing maintainable code. 
• Keen interest in new technologies and their timely adoption. 
• Willingness to work extended hours as required to deliver projects. 
• Ability to work well in a team to deliver on team goals. 
• Flexibility under changing conditions and ability to multi-task between projects. 
• Fluent verbal and written communication skills.
• Knowledge/Experience of Python based stack will be an added advantage