QA Automation

Software Tester with overall knowledge of testing lifecyle.

Good analytical skills

Preparing test scenarios and reports

Excellent communication skills.

Worked on selenium and test automation tools.

Client co-ordination, requirement understanding and mapping.

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

About Us:

With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).

InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.

Role: Business Development Associate

Location: 747, Pooja Bulding,80 Ft road 4th Block, Koramangala, Bangalore,Karnataka-560034

Job Type: Full-Time, Night Shift

Eligibility Criteria:

👉🏼 Graduate (Any stream).

👉🏼 Minimum 1 year experience in inside sales/business development with revenue-based

responsibilities for the US/UK market.

👉🏼 Excellent communication, discovery, customer service and presentation skills (written

and verbal) to persuasively connect with senior level decision makers.

👉🏼 High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel,

Outlook)

👉🏼 Proven ability to maintain a steady pipeline for short/mid/long term sales goal.

Key Responsibilities:

👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs

to position an appropriate solution.

👉🏼 Update and create tailored client proposals and negotiate further to close the deals.

👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.

👉🏼 Manage proposal response process, including detailed RFP requirements, content

creation, and inputs from various sources.

👉🏼 Nurturing accounts and contacts through various mediums of communication.

👉🏼 Develop and implement overarching sales and business development strategy, sales

processes, structure, and best practices across the company.

👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for

proactive bids and proposals.

Job Title: MBA Fresher Candidate Sales & Marketing Representative

Location: Andheri East, MIDC, Mumbai

Job Type: Full-Time

Position Overview:

We are seeking a dynamic and motivated Sales & Marketing Representative (Female) to join our team at our Mumbai office. As a Junior-Level Sales & Marketing Executive, you will play a vital role in expanding our business, increasing market presence, and building strong relationships with existing and potential customers. This position offers an exciting opportunity for fresh MBA graduates to gain hands-on experience and grow within a fast-paced and rewarding environment.

Key Responsibilities:

·        Promotional Activities:

• Plan and execute various promotional activities aimed at increasing brand visibility and driving sales.
• Assist in organizing events, product launches, and exhibitions to promote the company’s offerings.

·        Business Development:

• Identify new business opportunities and sources to generate leads and expand the customer base.
• Conduct research to understand the market and competitors to stay ahead of industry trends.

·        Customer Interaction & Relationship Management:

• Meet with customers, architects, and consultants to understand their requirements and provide solutions that meet their needs.
• Develop and maintain strong relationships with existing customers, ensuring high levels of satisfaction and repeat business.

·        Lead Generation:

• Proactively engage with potential clients via call, email outreach, and other methods to generate new business.
• Qualify leads and set appointments for further sales meetings and discussions.

·        Market Expansion:

• Explore new markets and customer segments to identify growth opportunities and expand the company’s reach.
• Create strategies to enhance business with existing clients and penetrate untapped markets.

·        Reporting & Feedback:

• Maintain regular communication with the sales team and management regarding progress, feedback, and any obstacles in the sales process.
• Document all customer interactions, sales activities, and marketing initiatives.

Job Requirements:

·        Educational Qualifications:

• MBA (Marketing or related field).

·        Experience:

• Fresher’s are welcome to apply.

·        Skills & Competencies:

• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Additional Requirements:

• Female candidates are preferred for this role.

standards).

·        Benefits:

• Cell phone reimbursement.
• Internet reimbursement.
• Leave encashment.
• Provident Fund (PF).

·        Shift: Fixed shift.

Senior UI/UX Designer

Job Summary: We are seeking a highly skilled Senior UI/UX Designer to lead the design of our company's digital products and services. The ideal candidate will have at least 5 years of experience in UI/UX design and a proven track record of creating elegant and effective user-centered designs. You will work closely with cross-functional teams including product managers, developers, and other designers to create innovative solutions that meet user needs and business goals.

Responsibilities:

·        Lead the design of our company's digital products and services, ensuring that they meet user needs and business goals.

·        Collaborate with cross-functional teams to gather requirements, define user personas, and create user flows and wireframes.

·        Create high-fidelity mockups and prototypes to demonstrate design concepts and interactions.

·        Conduct user research and usability testing to validate design decisions and identify areas for improvement.

·        Work with developers to ensure that designs are implemented to spec and delivered on time.

·        Stay up-to-date with the latest design trends and technologies, and share your knowledge with the team.

·        Mentor and train junior designers.

Requirements:

·        At least 5 years of experience in UI/UX design, with a strong portfolio of work that demonstrates your skills.

·        Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

·        Strong problem-solving skills, with the ability to think creatively and come up with innovative solutions.

·        Proficiency with design tools such as Sketch, Adobe Creative Suite, Figma, or similar.

·        Knowledge of HTML/CSS and front-end development is a plus.

·        Bachelor's degree in design, human-computer interaction, or related field is preferred.

If you are a self-motivated, detail-oriented, and experienced UI/UX designer who is passionate about creating innovative digital products and services, we encourage you to apply for this position.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Direct Response Copywriter:

The Direct Response Copywriter is responsible for creating compelling and effective copy for B2B SaaS-based marketing campaigns. This includes crafting email and social media copy, as well as writing landing page copy and other promotional materials. The ideal candidate will have experience writing direct response copy and a proven track record of increasing conversion rates. The Direct Response Copywriter will work closely with the marketing team to develop and implement successful campaigns.

Conversion Copywriter:

The Conversion Copywriter is responsible for writing persuasive and compelling copy that converts website visitors into customers. This includes writing copy for landing pages, product pages, and other key conversion points on the website. The ideal candidate will have experience in conversion copywriting and a deep understanding of B2B SaaS-based industries. The Conversion Copywriter will work closely with the marketing and sales teams to develop and implement effective conversion strategies.

Thought Leadership Copywriter:

The Thought Leadership Copywriter is responsible for creating engaging and informative content that positions the company as a thought leader in the B2B SaaS industry. This includes writing blog posts, articles, white papers, and other long-form content. The ideal candidate will have experience writing thought leadership content and a deep understanding of B2B SaaS-based industries. The Thought Leadership Copywriter will work closely with the marketing and sales teams to develop and implement a content marketing strategy.

Responsibilities:

• Obtaining and updating lists of individuals' contact details.
• Calling active and budding clients to encourage the purchase of items.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sale
• Recording all successful and unsuccessful attempts to close sales.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Key Skills Required:-

• Good communication and listening skills.
• A polite and friendly manner (being rude never gets you anywhere)
• A positive attitude.
• Outbound call process.

Job Type: Full-time

• Salary: 12,000.00 - 17,000.00 per month

• Education: Minimum 12^th pass

• Experience: 06 month-3 yrs ( Tele callers/Telesales )
• Languages are known: Hindi/English
• Designation: Telesales Executive
• Mobile phone :- Mandatory 
• contact person -  prashant sharma  
• eight eight six four nine zero nine six one four --  send me your resume on my whattsapp 

Job description:  

• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
• Must have Experience in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.
• Client Communication capabilities will be appreciated

Candidate Profile:

• 2+ years minimum of relevant Salesforce development experience.
• At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
• Should have good communication skills
• Should be B.E/B.Tech.
• Must be a Team Player.
• Should have leadership quality to manage a team, if required.