Marketing Automation Jobs in Chennai

11+ Marketing Automation Jobs in Chennai | Marketing Automation Job openings in Chennai

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B2B Marketing Manager

at Pangolin Marketing

2 recruiters

Posted by Debarshi Chowdhury

Remote, NCR (Delhi | Gurgaon | Noida), Pune, Bengaluru (Bangalore), Hyderabad, Chennai, Mumbai

4 - 7 yrs

₹3L - ₹7L / yr

Digital Marketing

Social Media Marketing (SMM)

Marketing & Communication

B2B Marketing

Customer Relationship Management (CRM)

+5 more

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.

Role:

B2B Marketing Generalist

Description:

This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you!

Competencies:

Able to multitask independently with minimal supervision
Naturally able to think critically and take independent decisions
Meticulous with project documentation

Skills:

Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
Highly proficient with Microsoft Office (Excel, PowerPoint)
Experience with agile project planning and management will be a plus

Experience:

Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
Ability to write/execute creative and project briefs and communicate technical info with ease.

Location and Type:

Remote, Full-time

Evaluation:

Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.

About:

Role:

B2B Marketing Generalist

Description:

Competencies:

Able to multitask independently with minimal supervision
Naturally able to think critically and take independent decisions
Meticulous with project documentation

Skills:

Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
Highly proficient with Microsoft Office (Excel, PowerPoint)
Experience with agile project planning and management will be a plus

Experience:

Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
Ability to write/execute creative and project briefs and communicate technical info with ease.

Location and Type:

Remote, Full-time

Evaluation:

Customer service Trainee

Firstsource

Agency job

via Pluginlive by Harsha Saggi

Mumbai, Bengaluru (Bangalore), Chennai

0 - 2 yrs

₹1L - ₹3L / yr

Communication Skills

MS-Excel

MS-Word

PluginLive Technologies- a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

Willingness to work in rotating shifts (including night shifts)- 5 days a week.
Communicate effectively, both orally and in writing.
Flexibility to meet business requirements and fluctuating workload
Organize, prioritize, and schedule work assignments.
Hardworking and Smart working attitude with openness to feedback
Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
Grasp, comprehend & clear the training period with relevant tollgate scores.
Attend all team briefing/meetings/coaching on a timely basis.
Be knowledgeable of regular process changes provided.
Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
Adhere to Company Code of Conduct & policies laid by the HR
Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
Act as a team player and coordinate work respectfully with fellow members in co-ordination.
Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
Work closely with team leader by implementing the coaching aspects discussed for self and career development.

PluginLive Technologies- a recruitment tech company is hiring for First Source

About the organization:

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

Willingness to work in rotating shifts (including night shifts)- 5 days a week.
Communicate effectively, both orally and in writing.
Flexibility to meet business requirements and fluctuating workload
Organize, prioritize, and schedule work assignments.
Hardworking and Smart working attitude with openness to feedback
Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities

Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
Grasp, comprehend & clear the training period with relevant tollgate scores.
Attend all team briefing/meetings/coaching on a timely basis.
Be knowledgeable of regular process changes provided.
Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
Adhere to Company Code of Conduct & policies laid by the HR
Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
Act as a team player and coordinate work respectfully with fellow members in co-ordination.
Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Senior US IT Recruiter

at DevCare solutions pvt ltd

2 candid answers

Posted by Bhuvanesh V

Chennai

1 - 15 yrs

₹3L - ₹15L / yr

US Staffing

US IT Recruiter

 Responsible for handling IT requirements from US based clients.

 Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

 Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

 Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

 Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

 Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

 Responsible for achieving a good conversion ratio of submittals into interview and placement.

 Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

 Maintain close contact with candidates/Vendors/ recruiters/offshore team.

 Updated about technologies of the Client requirements and knowledge of current IT trends.