QA Automation Engineer/Lead

Roles and Responsibilities:



Curriculum Development:

• Design and develop engaging LMS course content, modules, and assessments.

Content Management:

• Upload, organize, and maintain course materials within the LMS.

Stakeholder Collaboration:

• Work with subject matter experts and department heads to identify training needs and gather content.

Quality Assurance:

• Review and test course content to ensure it meets quality standards.

User Support:

• Provide guidance to learners and develop support materials like user guides and FAQs.

Evaluation and Improvement:

• Assess training effectiveness through evaluations and feedback, and implement improvements.

Qualifications:

• Bachelor’s degree in Education, Instructional Design, HR, or related field.
• Experience in curriculum development and instructional design for LMS.
• Proficiency with LMS software and e-learning authoring tools.
• Strong project management and communication skills.
• Detail-oriented with an analytical mindset.

Regards,

Dhivya V

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Job Domain:

Customer and Personal Service

Client Details:

Job Profile

About the company: Strategic leader offering nearly 17 years of extensive experience in overcoming complex business & financial challenges, making high-stakes decisions, distress management, directing business in growth areas using strategic financial analysis, business valuation, corporate restructuring, understanding client requirements & project

evaluation skills

Industry:- CA Firm

Location:- Andheri West, Mumbai

Designation:- Finance Executive

Qualification:- Qualified CS, Semi-Qualified CS

Experience:- 0-1 Years

Skills:- Legal compliance, Financial Compliance, Knowledge of Accounts, Knowledge of Evaluation, Secretarial Records, IBC Code, Company Law, Accounting

Roles and Responsibilities:-

This is a role requiring assistance to the Resolution Professional/ Liquidator in carrying out day to day activities of the Assignments under Insolvency and Bankruptcy Code, 2016, which includes :

-          Knowledge of IBC, 2016

-          Preparation of Minutes/ Agenda

-          Drafting and filing of reports

-          Reviewing/ Drafting Applications

-          Basic Knowledge of Finance and Accounts

-          Basic Knowledge of Banking Sector and terminologies

-          Legal and Secretarial compliance

-          Financial Compliance

-        Assisting the partner for fund raising activities.

Grid is a low-code platform that enables enterprises to move from traditional software to rapid application development. We are helping users change the way they interact with technology for internal management. Our plans for 2023 are to rapidly scale the customer base across our verticals and establish Grid as the leading digital transformation platform, this is where you come in.

Outbound Sales duties and responsibilities

• Conduct research on target industries and companies to identify key decision-makers and their contact information which in our case is mining, manufacturing and infrastructure
• Vet and manage lead list on CRM or other products and keep them updated
• Attend online events, community events, and forums to understand processes, requirements and trends
• Manage collaterals such as pitch decks and product brochures and make them available across the company
• Contact prospective customers by both telephone, email, and networking sites to convert prospects into leads
• On a daily basis, own sales qualification to build a pipeline of sales opportunities
• Interface with marketing team and provide them with qualified leads for campaign management
• Support the sales team in developing and implementing sales strategies and tactics
• Help prepare and send sales emails and follow-up communications
• Assist with other sales-related tasks as needed

Outbound Sales requirements and qualifications

• Currently enrolled in a Bachelor's or Master's degree program in Business, Marketing, or related field
• Ability to think on feet and continue engaging conversations with prospects and industry veterans and leaders
• Interpersonal and presentation skills is a must
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Self-starter with a strong desire to learn and grow in a fast-paced environment
• Familiarity with Microsoft Office Suite and Google Suite
• Previous sales or customer service experience is a plus, but not required

JOB RESPONSIBILITIES

• Drive, design, build and deliver end-to-end solutions using Agile and User Centered Design processes.
• Build a distributed system based on SOLID design principles, concurrency, and distributed data.
• Demonstrate experience  writing enterprise software applications for high frequency and low latency environments.
• Hit the ground running with a typical Java ecosystem (Spring & its sub-projects, dependency injection, maven, hibernate, etc.)
• Maintain quality, modularity and ensure responsiveness of applications.
• Be able to pick up new technologies along their whole development stack including non-java ecosystems.  
• Collaborate with the rest of the engineering team to design to launch new features.
• Collaborate with cross-functional teams to define, design.
• Work with third-party data-sources and APIs.
• Unit-test code for robustness.
• Work on bug fixing and improving application performance
• Maintain code integrity and organisation.
• Help maintain code quality, organisation, and automation.
• Build a culture of continuous learning and improvement.
• Have a desire to collaborate to share and learn from your colleagues.

JOB REQUIREMENTS

• Extensive experience and deep understanding in Java 8, including multithreading, data-structures and algorithms.
• Strong understanding of distributed architecture concepts, Design patterns, SOLID principles, 

SOA, Microservices, Cloud hosting solutions (preferably AWS).

• Good experience in developing REST API and Json, in Java backend applications.
• Hands on experience with SQL, NoSQL concepts.
• Test driven development, including unit test cases using any test framework (JUnit, spring-test, MockMvc), and end-to end testing.
• Excellence in writing and maintaining clear end-user documentation including API specifications, patterns, best practices, and data definitions, including Swagger.
• Good knowledge of GIT.
• Familiarity with continuous integration and build automation tools like Jenkins pipelines for Continuous Integration (CI)/ Continuous Delivery (CD), maven/Gradle
• Experience with Agile software development (e.g., SCRUM or KANBAN) and/ or User Centered design process.
• Experience in working with Angular 6+/ReactJS 16+ & Redux, JSP, HTML5, CSS3, jQuery and Javascript will be a plus.

• 2-5 years of work experience, preferably in a startup
• An engineering degree preferably, from a top-tier school (or equivalent experience)
• Hands-on experience in developing end-to-end applications using Node.Js, ReactJs,
• Knowledge of HTML/CSS, web standards, best practices
• Experience of working with databases - MySQL, MongoDB
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience in writing clean, semantic code with cross-browser compatibility in mind
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A Will-Do attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

• Shortlist
• Intro call of 15min
• 1-2 Tech rounds
• HR round
• Offer rollout

About the role:

We are looking for a Dynamic Assistant Manager - BD who is a fully competent individual having knowledge/ experience in the sales process and functions, accountable for all sales activities, using a formal selling approach to expanding customer sales in the assigned geography.

Skill Sets:

Build & manage a team of BD executives/associates to achieve set targets in assigned geography.

Build partnerships with Dietitian/Nutritionists/Health Coaches/Doctors & people with similar profiles to drive business through referrals.

Conduct Health Check-Up drives across RWAs, Apartments, Corporate, Parks and all other potential palaces to acquire new users.

Co-ordinate with vendors (Printing/BTL etc) & all other stakeholders (Accounts/Marketing/Operations etc) to execute tasks.

Plan and keep track of KPIs/Revenue targets

Skills & Qualifications:

Strong commitment to sales & aggressively target driven

Minimum Bachelors degree with 3- 6years of relevant experience

Good communication in English & native language

Good team player as well as ability to work independently

Well aware of city's geography & Willingness to travel

Knows about BTL activities &Has basic computer knowledge

Preferred to have experience in Diagnostics, Pharma or Medical Industries

Excellent negotiation and team Management skill 

Proactive in bringing new ideas

Bonus points if :

Prior relevant experience in Healthcare / Lab / Diagnostics / Pharma industry