Automation Engineer

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

About the Role

We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.

What will you do at Fynd?

• Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
• Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
• Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
• Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
• Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
• Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
• Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
• Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.

Some Specific requirements

• Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
• Ability to work independently and collaboratively in a dynamic, high-performance environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A problem-solving mindset with a creative and diverse approach to tackling challenges.
• Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
• A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.

Why Join Us?

• Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
• Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
• Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
• A dynamic work environment that values ideas, learning, and impact-driven performance.

Please Note:

• This is a full-time, on-site position (no WFH).
• A flexible work schedule is expected, including occasional extended hours based on business requirements.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.

Responsibilities:

- Engage with customers via phone to promote and sell services.

- Provide accurate information about products/services and address customer queries.

- Handle customer complaints and provide appropriate solutions and alternatives.

- Maintain customer records by updating account information and interactions.

- Meet established sales targets and performance metrics.

We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.

If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

Work life balance / Startup / Learning / Good Environment .................................................................

A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:

Job Title: Sales Team Leader

Location: Work From Home

Job Type: Full-Time

Reports to: Sales Manager / Director of Sales

Job Summary:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.

Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.

Job Description

• Java engineer with 6-8 years of experience , person with strong Java, spring core, Springboot, Rest API , Microservices hands-on experience.
• Knowing Kafka is a plus.
• Well versed with CICD, Agile processes . good attitude, good communication skills.

Role

• Code development, testing, team coordination,
• Open to work on non-tech activities along with coding also.
• Should be ready and flexible to work from Impetus office and customer office as per the requirement of project.

HR Executive responsibilities include:

·       Designing compensation and benefits packages

·       Implementing performance review procedures (e.g. quarterly/annual and 360° evaluations)

·       Developing fair HR policies and ensuring employees understand and comply with them

Job brief

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Responsibilities

·       Design compensation and benefits packages

·       Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)

·       Develop fair HR policies and ensure employees understand and comply with them

·       Implement effective sourcing, screening and interviewing techniques

·       Assess training needs and coordinate learning and development initiatives for all employees

·       Monitor HR department’s budget

·       Act as the point of contact regarding labor legislation issues

·       Manage employees’ grievances

·       Create and run referral bonus programs

·       Review current HR technology and recommend more effective software (including HRIS and ATS)

·       Measure employee retention and turnover rates

·       Oversee daily operations of the HR department

Requirements and skills

·       Proven work experience as an HR Executive.

·       Familiarity with Human Resources Management Systems and Applicant Tracking Systems

·       Experience with full-cycle recruiting

·       Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance)

·       Demonstrable leadership abilities

·       Solid communication skills

• Work with modern tools and technologies including Azure
• Work in a highly collaborative agile/scrum delivery environment.
• Ability to influence testing methodologies and tools.
• Opportunity for long-term advancement and career growth.
• Thrive in a company that values a culture of safety, sustainability, inclusiveness, and performance.

WHAT YOU WILL DO

• Proactively learn and understand the existing platform and proposed new feature requirements
• Designs create, and executes test plans, scenarios, scripts, or procedures that address areas such as database impacts, regression testing, negative testing, error or bug retests, or usability.
• Collaborate with the other members to create a world-class QA function
• Verify or validate model outcomes
• Python coding
• Identify, analyze, and document problems with requirements, program functionality, and /or data
• Validate Production releases
• Document software defects, using a bug tracking system (Azure Dev Ops), and report defects to software developers and stakeholders

Required Qualifications

• 8+ years’ experience working in an IT environment
• Experience putting together a roadmap plan for QA functions and features
• Experience performing feature testing on multiple applications and platforms
• Experience in writing, executing, testing SQL queries, and ETL processes
• Experience in API testing
• Experience in DevOps
• Experience in Insight validation

Preferred Qualifications:

• Exposure to the Microsoft BI stack including (Azure SQL, SQL Server, SQL queries, Azure Data Factory, SSIS, SSAS, Power BI, SSRS)
• Experience with Azure Dev Ops
• Experience with data warehouse and/or BI environments
• Experience with an Agile software methodology
• Experience designing, developing and maintaining automated test scripts
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving skills
• Automation skills
• Good to have Python DS/ML library knowledge

Key Skills:

Strong knowledge in English writing, editing, vocabulary and grammar.

Good interpersonal skills and communication .

Excellent creativity skills and passion for innovative content creation.

Preferrable for writting curriculumn

Master's, Bachelor's degree or equivalent in creative writing, journalism, English, or related field preferred.