Automation Engineer

Join an Innovative Growth Team as an Engineering Architect!

Fresh Prints is an NYC-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools. We have 400+ students who will contribute significantly to our revenue in the next 12 months. We develop, host, and operate a custom-built OMS and a client-facing application.

We’re looking for a dynamic, driven, and experienced professional who wants to take on the challenges mentioned below. We need you to participate in feature discussions, dig into business requirements, and understand the user.

Some of the questions that you'll work on:

• How do we ensure that our Customer facing and Internal tech scales with the growth of the business?
• How do we improve our application performance? 
• What new unique value propositions can we create through tech?
• How do we develop additional revenue channels?
• How do we increase operational efficiency?
• How do we usher in the next stage at Fresh Prints?

This role reports to Srini Raju, our AD of Engineering, and you will work with an extremely talented and professional team.

Roles & Responsibilities

• Delivers solution or infrastructure development services, such as coding, programming, and creating program specifications in a defined project, using sound technical capabilities.
• Develops, modifies, and maintains solutions or infrastructure, ensuring compliance with the relevant standards.
• Lead the Development & Engineering team in the area of specialization and developed the team to ensure it has the right capability.
• Contributes to the strategic direction within the area of specialization, including standards, culture, and ways of working in line with the departmental strategy
• Strategically leverage networks to drive innovation, best practices,s and continuous improvement culture.
• Drives the relationship with other departments and significantly contributes to the development of the design, technology, product development, and vendor strategy
• Work with business users to capture requirements and review code & design, ensuring excellent delivery as per standards.

Your Focus Area at Work will be:

Customer orientation with a strong focus on quality

• Knowledge in the following areas is beneficial: AWS, CI/CD, NodeJS, Angular, React
• Good communication skills to discuss, gather requirements from businesses and recommend technologies with Architecture design.
• Contributes to defining the product's architecture with the solution architect.
• Supports the product owner in writing user stories and offers crucial Technical knowledge for shaping the end-to-end process and data flow.
• Support and advise product owners by ensuring technical and architectural feasibility, readiness, and compliance.
• Drive adoption of newer cutting-edge technology within the organization through knowledge sessions, adoption of the same in the solution, etc.
• Assist the product teams in translating business and product requirements into technical requirements, models, and software architecture.
• Guide team development efforts toward successful project delivery.
• Identify and encourage areas for growth and improvement within the team. Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain applications built on JS technologies.
• Assist in the collection and documentation of user requirements and development of user stories, estimates, and work plans.

You Are

• Proactive: You believe it’s always on you to make sure anything you do is a success.
• In love with challenges: You revel in solving problems and want a job that pushes you out of your comfort zone.
• Goal-oriented and ambitious: You’re dedicated to a long-term vision of who you are and where you want to go.
• Open to change: You’re inspired by the endless ways in which everything we do can be improved.
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.

Compensation & Benefits

• Competitive salary
• Health insurance
• Personal Accident Insurance (India only)
• The opportunity to learn a lot rapidly
• Working in a great culture

Job Location

• This is 100% remote work.

Working Hours:

• 1:30 pm IST - 11:30 pm IST

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

QA Manager (A) 

 ROLES AND RESPONSIBILITIES: 

·       Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed 

·       Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently 

·       Has experience in GitLab for resource management and Jenkins for build creation and CI/CD 

·       Establishing automation QA strategy and best practices to support continuous development and integration 

·       Estimating, coordinating, directing testing for multiple products/projects 

·       Create clear, detailed, comprehensive, and well-structured test plans and automated test cases 

·       Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset 

·       Holding and facilitating automation and test case reviews with Agile team members 

·       Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements 

·       Stay up to date with new testing tools and test strategies 

Required Skills & Exp: 

·       8+ Years of Overall Experience in Software testing across different domains 

·       6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework. 

·       Is well-versed with working in an agency environment with strong experience in Automation and Manual testing 

·       Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles) 

·       Strong knowledge of software QA methodologies, tools, and processes 

·       Has experience testing API’s and building automation test suites 

·       Experience in writing clear, concise, and comprehensive test plans and test cases 

·       Solid knowledge of SQL 

·       Experience working in an Agile/Scrum development process 

·       Experience with performance and/or security testing is a plus 

·       Excellent English, written, and verbal communication skills 

·       Effectively meet deadlines and troubleshoot issues while handling multiple priorities 

·       Strong problem solving and analytical skills with attention to detail 

·       Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent 

What you need to have:

We are looking for experienced iOS developers to join our team of talented engineers to design and build the next generation of our mobile application. The individual should be self-motivated, creative and proactive, with 1 – 2 years of progressive experience to work successfully in a fast-paced environment including latest technologies like Swift, Objective C and iOS UX guidelines.

– 1 to 2 years experience with iOS, Objective C and Swift.

– 1+ years object-oriented programming experience or equivalent education.

– Experience in an iterative software development environment (Agile).

– Experience with Test-Driven development, continuous integration and other Agile methodologies.

– Good experience in using Apples XCode for software development.

– Experience in standard debugging techniques such as logging, LLDB, and/or instruments to localize and correct software defects.

– Hands on experience using smartphones and tablets preferably iPhone and iPad

– Ability to design, develop, support new and existing applications and perform unit testing and integration testing.

– Experience with 3rd Party SDK integrations and other device libraries.

– Experience packaging and publishing applications on the App Store.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively