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Marketing Automation Jobs in Delhi, NCR and Gurgaon

Explore top Marketing Automation Job opportunities in Delhi, NCR and Gurgaon for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Success Manager

Founded 2016
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Noida, NCR (Delhi | Gurgaon | Noida)
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1 - 5 years
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Best in industry7 - 12 lacs/annum

Customer Success Managers work closely with the sales and onboarding team to ensure that customers are able to adopt the platform and utilize it fully to extract the maximum possible business value. CSMs are responsible for driving product adoption, customer satisfaction ( not limited to NPS ), product ROI, and retention. This customer facing role is crucial in building everlasting relationships with the customer, which sits at the core for us an organization. What do we do as a business iZooto helps e-commerce businesses and publishers generate traffic and sales using browser notifications. Over 15,000 businesses use iZooto to push over 10B notifications. Every month. Our customers love us. And they do so because our customer success team walks the mile and beyond to ensure that they get maximum bang for their buck. Some of the largest brands in the world trust iZooto - Adidas, Telefonica, Tencent. And they trust the brand because the best customer success team in the business is vested in their growth story. CSMs work closely with their counterparts to ensure that every time a notification is delivered, our customers move towards their bigger objective - Delightful experience. You will be expected to: - Build a deep understanding of marketing automation and web push notification as a communication channel. Over time, you would build your authority in the industry and establish yourself as a thought leader - Understand customer pain points, their marketing goals, and outline the best possible solutions using iZooto - Collaborate with product, partner development, and marketing teams to build and drive product messaging across your portfolio customers. - Develop and execute ‘success plans’ including shared goals and performance metrics in coordination with your customer's counterpart to help customers get maximum bang for their buck - Track product adoption to identify churn risk and work proactively with the product and sales teams - Continuously scout for new use cases and build deeper integration with customer’s marketing stack - Identifying and building upon upselling opportunities - Set up a feedback channel for product and product marketing teams You Will Own These Metrics Each team and individual at iZooto owns a set of metrics. Efficacy and efficiency of the team are measured by tracking pre-defined metrics. Each Customer Success Manager is responsible for their portfolio of customers. Over a period of time, you will work towards improving these key metrics - - Net Negative - Revenue Churn - Logo Churn Must Have: - 2+ years of customer facing experience - preferably as a customer success manager, professional services consultant, account manager, pre/post sale engineer or product manager - Strong understanding of digital marketing including concepts, practices, and tools - Well-founded technical orientation - effectively communicate with software developers using domain concepts and terminology - “True Hustler” - strong team operator who plays well with others, and thrives in a rapidly evolving, dynamic and high-pressure environment. Good To Have: - Proven experience working for a Software-as-a-Service(SaaS) product - particularly those who have worked in the mobile ecosystem (MarTech, AdTech) - Demonstrated expertise working for a digital marketing agency, advertising network/exchange or as an online media buyer/campaign manager - Proficiency in Google Analytics, Google Tag Manager, Facebook Ad Manager and working with other digital marketing systems our customers use

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Vivek Khandelwal
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DIGITAL & SOCIAL MEDIA MARKETING EXECUTIVE

Founded 2017
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NCR (Delhi | Gurgaon | Noida)
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3 - 7 years
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Best in industry2 - 8 lacs/annum

JOB SUMMARY Looking for an experienced entrepreneurial digital and social media marketing specialist. You will create and lead marketing efforts using new media and digital tools. * Create and develop website and digital content (e.g. website, blogs, press releases etc) * Generate and update website content (products, content, promotions) * Plan, define and implement website changes and functional improvements * Designing website banners and assisting with web visuals. * Design digital and social media campaigns * Work to build traffic & sales via the website using a variety of methods * Manage end-to-end digital projects * Establish presence to boost brand awareness * Develop and maintain social media profiles on Twitter, Facebook, LinkedIn, Instagram and other social media platforms * Research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums. * Use web analytics software to monitor performance of websites and make recommendations for improvement * Understanding of Google products such as Webmaster Tools & Analytics * Suggest and implement direct marketing methods to increase profitability * Monitor ROI and KPIs * Stay up-to-date with digital media developments * Creating dynamic ads, checking ad performance, tracking leads and conversions * Writing SEO articles, blogs and other marketing materials * Perform keyword, market and competitive research analysis * Study company’s competitors * Identify trends and insights, and optimize spend and performance based on the insights * Brainstorm new and creative growth strategies * Deep understanding of marketing principles SKILLS * 3-5 years in online marketing experience * Excellent verbal communication and interpersonal skills * Must be a rainmaker and have an entrepreneurial spirit * Assertive, creative and resourceful and must enjoy working in a highly entrepreneurial environment * Ability to challenge existing ideas, problem solving and develop creative solutions * Solid knowledge of design and marketing software. * Familiarity with web design and content management systems * Excellent analytical and project management skills * An ability to multitask and perform under tight deadlines * Strong verbal and written communication skills * Degree in Marketing, Digital media or relevant field * Additional qualification in web design or animation is a plus * Articulate in English * Excellent verbal and written skills * Highly presentable * Outstanding organisational and time management skills * Ability to multitask and prioritize daily workload * Flexible and mature approach with ability to work unsupervised * Discretion and confidentiality * MUST HAVE PORTFOLIO OF WORK TO PRESENT – THIS IS NON-NEGOTIABLE!

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Imraan Kadwa
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