Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team. Skills: Very good communication skills Experience of managing customer support team of atleast 10 members for international customers. Good Customer facing skills Good experience of managing teams Good technology background required for understanding complex technology issues. Responsibilities: Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools. Keep your team motivated. Keep tab on all issues which are reported by various sources Keep in touch with Product team for new releases and training teams according to their responsibility Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality Report to management about customer success reports Invent/discover new channels and method to improve customer success Manage budgets of Customer support team requirements Take care of hiring and retaining customer support teams Do upkeep of tools used for Customer success such as fresh desk, chat etc. Information Security Responsibilities:You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. SHIFT : US Shift
Join a rapidly growing international company in a major global technology market. You’ll have the opportunity to lead the inside sales team that serves the US, AUS, EMEA and ROW markets. This team is responsible for new account sales, as well as current You’ll report to the Director of Partnerships and Sales, working hand-in-hand to drive new account and customer revenue growth at desired profit margins. Responsibilities: Create sales revenue targets and plan Work with management to create a sales revenue plan for the team; breakout assignments for geographic territories and individuals Monitor progress against this plan, noting opportunities for upside and potential threats Track pipeline process and create accurate sales forecasts Report on status against this plan on a weekly basis to executive team and management. Day-to-day team management to achieve revenue goals: Manage the sales team to achieve goals using the standard sales processes and procedures within Salesforce Track and analyze prospect progress through funnel, identifying areas for improvement within the systems or within the sales process. Coach individuals for performance improvement Support deal closings as needed for individual sales Support team members in cultivating relationship with customers, and handling customer complaints Sales team training and improvement Identify training requirements for the sales team and individual members. Work with product team, marketing team etc to create and deliver required training programs. Coach individuals as needed for specific personal training needs Skill Requirements: 8+ years in telesales operations with increasing responsibility Deep experience in solution selling of a technical product Proficiency in sales automation systems (Salesforce) analytics and reporting, plus managing teams to optimally update and enforce the system Experience working in a global marketplace – including US, UK, EMEA, APAC.. Strong communication skills, including fluency in English Able to work with teams across global time zones Early stage company experience is a plus. About Screen-Magic : Screen-Magic is the leading expert in designing and delivering advanced messaging solutions that seamlessly integrate with popular CRM platforms. For nearly 10 years, we’ve dedicated ourselves to delivering the most powerful messaging solutions, with the simplest user experience, for our global customers. Our flagship solution, SMS-Magic Converse, is the most recommended enterprise messaging application on the Salesforce.com AppExchange platform. Converse is our 5th generation messaging solution, offering advanced Best Practices capabilities designed and proven with over 1500 global customers. We’ve demonstrated our value with customers across a wide range of industries including retail, financial services, technology, recruiting, education, non-profits and more. Our clients range from small and mid-size businesses to large enterprise accounts. Our customers grow their businesses thanks to the following benefits: Increasing new prospect conversations by 6 times or more, Converting 40% more sales from these conversations. 5-star rated real-time support for messaging questions, technical information and best practices recommendations, with response times under 5 minutes. With over 1800 customers across 190 countries, SMS-Magic transparently supports global messaging with local exchanges and numbers, further enhancing the seamless power of your conversations. We also bundle local and global messaging as part of our solution to give you one expert source for all your messaging needs. Our headquarters is in Pune, India and we have a strong presence in Nevada, USA. A growing team of 90+ professionals forms the backbone that delivers the most feature rich messaging solutions for CRM users.
Job briefWe are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.Responsibilities• Develop a growth strategy focused both on financial gain and customer satisfaction• Conduct research to identify new markets and customer needs• Arrange business meetings with prospective clients• Promote the company’s products/services addressing or predicting clients’ objectives• Prepare sales contracts ensuring adherence to law-established rules and guidelines• Keep records of sales, revenue, invoices etc.• Business Tie-ups• Build long-term relationships with new & existing clients
• Identify prospect clients and build a sales pipeline via outbound calling, email communications, and other direct marketing methods.• Qualify, allocate sales leads and initiate face-to-face appointments• Find unique ways to attract the attention of each level executives of retail, FMCG, transportation, courier, manufacturing and e-commerce companies across from local to global.• Sync up with team post meeting to determine meeting output and follow up appropriately to close the loop
Oversee the sales process to attract new clients. Work with senior team members to identify and manage risks. Maintain fruitful relationships with clients and address their needs effectively. Research and identify new market opportunities. Prepare and deliver pitches to potential investors. Foster a collaborative environment within the organization
About Magicpin : magicpin is the largest platform driving discovery and commerce for offline retail in India - $1 Billion annual GMV and grown 6x in the last 12 months. magicpin uses engagement, UGC and rewards to drive commerce to offline retail. The platform delivers business to 200K+ unique offline stores every month ranging from standalone stores to chains including Lifestyle, Westside, Shoppers Stop, Levis, Wrangler, Croma, McDonald's, CCD, KFC, Croma, FabIndia, Taco Bell as well as manufacturing brands like Pepsi, Diageo, Godrej, and ITC. We are looking to add like-minded people to join our team and would love to get to know you if that would be of interest to you Quick video here on how we do the magic: https://youtu.be/1j84VxW25HQ Brief profile of the team is here (https://magicpin.in/about-us) Primary Responsibilities: Ability to Influence/ convince merchants for Business partnership Scouting for leads ranging from Entertainment/Buffet meals-related category retailers, acquiring them as clients and servicing them over phone and email communication Maintaining relationships with clients, by providing holistic solutions Preparing legal documents (MoU) to close deals with clients and on-boarding them through required Product demo Generating sales insights and collecting feedback from merchants Daily performance tracking and CRM maintenance Managing end-to-end sales process, including collection, up-selling etc. Knowledge and Skills: Excellent Communication Skills in English High sense of ownership Ability to think on your toes Natural orating skills Exceptional Negotiating Skill Knowledge of Sales tools (CRM)
Hi, Greetings from Meritnation !!! About Meritnation With millions of students across 9 countries, we are India's leading online learning portal for school children. Meritnation is a part of Info Edge India Limited, the company behind Naukri.com, 99acres, Jeevansathi, etc. Meritnation cater to course offering for class 1 to 12 and entrance examination (engineering and medical) segment. The company has subscribers PAN India as well as in the Mid-East and has offices across 10 cities in India. Please visit www.meritnation.com to know more about the Company. Job Profile Designation - Education Executive / Senior Education Executive Educational qualification: Any Graduate / Post Graduate Working Days- 6 (Saturday & Sunday Working; Week Off-Monday) Detailed Job Description: 1.) Visiting customer, giving demos / presentations regarding the product and convert them into paid customer. 2.) Lead would be provided by the company. 3) Cold Calling not required; meetings fixed by the Company - role is to meet customer and convert into sales. Remuneration: Fixed Salary (based on experience, candidature and current salary) + Incentives + Mediclaim + Conveyance + Telephone Reimbursement + Retirement Benefits (Leave Encashment, Gratuity) based on the statutory parameters. Specific Consideration: - Good communication & convincing skills. - Sales Experience (At least 6 Months) - Candidates could have their own conveyance & Android phone is a must. - Must be comfortable for travelling within assigned region daily for client meetings.
Willing to work in US hours if need be to collaborate with global clients when required.(Meetings/Kickoffs/Smoke testing/Go Live etc.) Take part in the implementation of the solution. Involves application configuration and Customization. Hands on Experience in implementing Sales ,Service Cloud Work with the Solution Architect and/or Business Analyst to translate the customer requirements into a working solution. Hands on experience in building Apex classes, Triggers, Visualforce pages, Lightning components, Batch Apex, Schedulable Apex. Must have one point to point integraton experience of salesforce with any application.(REST/SOAP) Must have experience in writing test classes, and deployment using tools such as Eclipse and ANT. Job Type: Full-time Experience: Salesforce: 5 years (Required)
Help company in growing as a leading Digital Marketing Agency and achieve financial growth Build key customer relationships, identify business opportunity Negotiate and close business deals and maintain extensive knowledge of current market.
Good communication and technical skills are a must. Applicant must be willing to travel frequently many of the projects will require on-site visits to customer locations. Responsibilities Undertake research on potential prospects and their requirements Generation of new leads by following our market prospection methodology Work closely and under the mentorship of the Head of Sales to assist in the implementation of the strategic sales plan Work together with the local Delivery Team and at times with Engineering Team in Oslo to create project implementation plans, scoping solution customizations and delivering functional specifications Prerequisites The prospective candidate should meet or exceed the expectations below: Bachelors degree required (financial, business or economics background preferred) At least 5-6 years sales experience, preferably in software solutions or serialization Experience with the Serialization, Pharma, FMCG, Automotive parts, Agri Sciences industry would be an added benefit. Ability to operate within a horizontal, loosely-knit organization Effective and clear communicator with strong presentation skills Willingness to travel up to 60% We offer Attractive salary based on skills and experience Flex-time Opportunity for professional development Excellent work atmosphere Full time employment. Location: Mumbai/Delhi/Pune etc.
Helping team to source good start ups that are looking to raise funds. Preliminary basic understanding and evaluation of the business start ups. Co-coordinating and scheduling communication slots with founders of startups Following up for information sought from start ups. Maintaining records of the startups being evaluated selected and rejected. Work in sync with the analyst’s team and provide them with back office support. Any other tasks that may come up and needed to be done by the team from time to time.
Business Development- Executive/ Manager Location(s): Bangalore About Intellicar Telematics Pvt Ltd Intellicar Telematics Private Limited is a vehicular telematics organization founded in 2015 with the vision of connecting businesses and customers to their vehicles in a meaningful way. We provide vehicle owners with the ability to connect and diagnose vehicles remotely in real-time. Our team consists of individuals with an in-depth knowledge and understanding in automotive engineering, driver analytics and information technology. By leveraging our expertise in the automotive domain, we have created solutions to reduce operational and maintenance costs of large fleets, and ensure safety at all times. Solutions: Enterprise Fleet Management, GPS Tracking Remote engine diagnostics, Driver behavior & training Technology Integration: GIS, GPS, GPRS, OBD, WEB, Accelerometer, RFID, On-board Storage. Intellicar’s team of accomplished automotive Engineers, hardware manufacturers, Software Developers and Data Scientists have developed the best solutions to track vehicles and drivers, and ensure optimum performance, utilization and safety at all times. We cater to the needs of our clients across various industries such as: Self drive cars, Taxi cab rentals, Taxi cab aggregators, Logistics, Driver training, Bike Rentals, Construction, ecommerce, armored trucks, Manufacturing, dealership and more. Job Description Product sales and monitoring Operations. Managing relationship with clients and major stakeholders Formulate strategies and action plans to maximize sales. To generate leads & converting leads into sales. To build effective rapport with customer/distributors. Planning & execution of BTL activities like Competitive Demos, Product Launches & Sales Promotion. Meet monthly sales targets. B2B Selling of Intellicar’s product. Sales fulfillment and payment follow up to ensure timely payment collection. Managing relationship with dealers, distributors and retailers. Meet Fleet operators and managers. Understand their operational challenges Ensure adherence to Sales processes, policies & Marketing tools at all Networks. Ability to close deals Experience and Qualification Graduate/ Post Graduate in Marketing or related streams. Should have Sales/BD experience (Preferably IT/Telecom/Automotive) for 2+yrs Desired Willing to work in startup environment. Ability to learn new software quickly. Quick adaptability, learnability and flexibility demonstrated.
We are implementing a NetSuite ERP integration with Salesforce. Most of the task would be involved in SuiteScripts. Salesforce developer is already hired but someone with both skills is preferred not mandatory.
Scofe Labs is India's first company which creates 3D visualised Learning content for Engineering and Polytechnic Institutes across the various University's of India. Scofe Labs was formed by a team of young Engineers who understand the challenges of learning Engineering concepts using current 2D mediums.
We are a services cum product startup, working on cutting-edge tech. Looking for bizdev executive who can help build client pipeline. Do call on 94031-87621 for the next steps!
About SME joinup SME Joinup is India’s largest Business Services Helpline for Small Businesses. It boasts of 1lac+ SMEs in its network who have interacted with SMEJOINUP for their service requirements.The Helpline hosts 1000+Service Providers across 36 Services PAN India who are dedicated to service the Small Business Community.We understand how important it is for a Small Business to find the Right Vendor for its Service requirements at the desired budget. The Business to Business relationship needs to be a trustworthy, dependable and long lasting one. Since we understand the Business Services space deeply and have an extensive understanding of Marketing and Sales, we assist companies providing Business Services to market their services to their prospects. They can completely outsource their Marketing and Sales Function to us and can focus only on execution. Job Description: *The role would comprise of talking to CEOs/Directors. *Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities. *Connect with prospects via phone, emails, and social media, and build the strong funnel of qualified leads. *Engage and build a strong customer relation by engaging in meaningful dialogue. *Undertake regular project reviews with all involved in these processes to ensure transfer of knowledge. *Attending meetings and industry events. Desired Candidate profile: *Strong communication skills. *The Structured approach to the sales cycle, a good understanding of the SME’s (Startups ). *Should be willing to take an initiative.