Business Developer

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

Job Title: Content Marketer

Company: VRT Management Group, LLC

Location: Santosh Nagar, Hyderabad (Onsite)

About VRT Management Group

VRT Management Group is an entrepreneurial consulting company founded in 2008 in the USA. Our mission is to empower small and medium-scale business leaders across the United States through high-impact programs such as EGA, EGOS, and Entrepreneurial Edge.

With our growing Hyderabad operations, we’re building a high-performing marketing team to scale our impact.

Role Overview

As a Content Marketing Intern, you’ll help build and run our B2B lead generation engine, supporting campaigns that drive Leads → Calls Booked → Showups. This is a hands-on role where you’ll learn real growth marketing by executing LinkedIn and email campaigns, tracking weekly funnel metrics, improving conversions, and supporting content distribution.

If you enjoy marketing + numbers + execution and want direct exposure to how a CEO scales pipeline, this role is for you.

Key Responsibilities

• Support monthly pipeline targets (Leads → Calls Booked → Showups)
• Assist in executing B2B lead generation campaigns (LinkedIn, Email, Webinars, Partnerships)
• Support performance marketing execution (LinkedIn & Email focus; Meta/YouTube/Instagram is a plus)
• Track funnel metrics weekly and identify areas to improve conversion rates.
• Coordinate with designers/editors using creative briefs.
• Interview and gather content inputs from Rajesh Tedla (CEO) and other internal stakeholders; extract key insights, stories, and offers for campaigns.
• Convert raw inputs into polished marketing assets: LinkedIn posts, email sequences, newsletters, website/landing page copy, blogs, and short articles aligned to target audience (USA SMBs).
• Maintain VRT/EGA brand voice and messaging consistency; refine drafts based on feedback and approvals.
• Publish and schedule LinkedIn posts and email campaigns using approved tools; maintain an organized content calendar.

Required Skills / What We’re Looking For

• Interest or experience in B2B marketing / lead generation / growth (internship/projects acceptable)
• Strong understanding of LinkedIn + Email marketing fundamentals
• Comfort with tracking metrics (leads, booked calls, show rate, conversions)
• Good communication + execution skills (you finish what you start)
• Basic copywriting ability and willingness to learn fast
• Analytical mindset (you like checking what’s working and improving it)

Tools Exposure (Good to Have)

• CRM basics (HubSpot/Zoho/any CRM)
• Email automation tools
• LinkedIn Ads / campaign dashboards
• Google Sheets/Excel reporting

Position: HR Associate

• Experience: Fresher – 6 months
• Location: Raipur
• Employment Type: Full-time

About the Role:

We are looking for a motivated and detail-oriented HR Associate to join our Human Resources team. This role is designed for someone who is passionate about working with people, enjoys building positive workplace culture, and wants to grow their career in HR.

As an HR Associate, you will play a key role in ensuring the smooth functioning of daily HR operations — including recruitment, onboarding, data management, documentation, HRMS handling, employee engagement, and vendor coordination. You’ll be closely involved in creating a supportive and engaging work environment for our employees.

Key Responsibilities:

1. Recruitment & Onboarding

• Support the entire recruitment cycle — from posting job openings and screening resumes to scheduling interviews and coordinating with candidates.
• Maintain candidate databases and ensure timely communication throughout the hiring process.
• Assist in designing offer letters and joining formalities.
• Organize and conduct employee onboarding sessions to help new joiners settle in smoothly.

2. Employee Data & HRMS Management

• Maintain accurate and up-to-date employee information in the HRMS.
• Track employee status, confirmation, leaves, and attendance.
• Prepare and maintain HR reports, employee trackers, and MIS data.
• Ensure confidentiality and data integrity in all HR records.

3. Employee Engagement

• Plan and execute employee engagement initiatives, celebrations, and internal events.
• Collect employee feedback and support initiatives that improve workplace satisfaction.
• Encourage participation and build a positive work culture across teams.

4. Documentation & Compliance

• Prepare and organize employee-related documents such as offer letters, confirmation letters, NDAs, and relieving letters.
• Maintain digital and physical employee files in an organized manner.
• Support in implementing HR policies and ensuring compliance with internal procedures.

5. Vendor Management

• Coordinate with external vendors for recruitment, office supplies, engagement activities, or other HR-related services.
• Track vendor deliverables and maintain smooth communication for timely execution.

6. General HR Support

• Assist in handling employee queries related to HR processes.
• Support the HR team in various administrative and coordination tasks as required.
• Participate in HR projects or process improvement initiatives.

Desired Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Strong interpersonal and communication skills – both written and verbal.
• Good knowledge of MS Office (especially Excel, Word, and PowerPoint).
• Basic understanding of HR processes and interest in building a career in HR.
• Organized, responsible, and able to handle multiple tasks effectively.
• A team player with a positive and professional attitude.

What You’ll Gain:

• Comprehensive exposure to multiple areas of HR, from recruitment to employee engagement.
• Mentorship and on-the-job learning from experienced HR professionals.
• Opportunity to work in a dynamic, growth-oriented environment.
• A chance to contribute to building a strong and happy workplace culture.

Resolving customer complaints brought to your attention.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.

Roles and Responsibilities:

As a Sales Executive, you will play a vital role in helping students achieve their goals by introducing them to our services and guiding them through the study-abroad process.

Client Acquisition:

• Identify and engage potential students interested in studying abroad, promoting its services to meet their educational needs.

Counselling and Consultation:

• Understand the academic goals and preferences of students.
• Explain suitable study packages, scholarship opportunities, and coaching options.

Sales and Enrollment:

• Promote and sell study-abroad packages to students and their families.
• Achieve monthly sales targets through effective engagement and follow ups.

Relationship Management:

• Build and maintain strong relationships with students and their families.
• Provide timely updates and assistance throughout the application process

.

Market Insights:

• Keep up to date with the latest trends in study-abroad programs and scholarships.
• Provide feedback on market demands to improve offerings.

Reporting and Coordination:

• Prepare and submit daily/weekly reports on sales and student inquiries.
• Collaborate with the operations and marketing teams to enhance sales strategies.

Qualifications: 

• Education: Bachelor's degree 
• Minimum 1.5 year of experience in sales
• Skills: - Excellent verbal and written communication in English. - Proficient in using MS Office (Excel, Word, PowerPoint). - Strong interpersonal and negotiation skills.
• Attributes: - Highly motivated and eager to learn. - Positive attitude with a customer-centric approach. - Ability to work independently and collaboratively.

Benefits:

• Competitive salary package with incentives.
• Incentive on every sale, Quarterly and Yearly Incentives. 
• Hands-on training and mentorship to develop sales and counselling skills.
• Opportunity to work with a dynamic team in a rapidly growing industry.
• Career growth opportunities within the organization.

JOB Description :

Responsibilities :

- Administer compensation and benefit plans

- Assist in talent acquisition and recruitment processes

- Conduct employee onboarding and help organize training & development initiatives

- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise

- Promote HR programs to create an efficient and conflict-free workplace

- Assist in development and implementation of human resource policies

- Undertake tasks around performance management

- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates

- Organize quarterly and annual employee performance reviews

- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

- Ensure compliance with labor regulations

- Handle Attrition Analysis and Retention Strategies

- Handle Skip level meetings

Requirements and skills :

- Proven experience as an HR Generalist

- Understanding of general human resources policies and procedures

- Good knowledge of employment/labor laws

- Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus

- Excellent communication and people skills

- Aptitude in problem-solving

- Desire to work as a team with a results driven approach

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Design team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Designation

Senior Product Designer

Areas of Impact for you

• Finalizing concept along with product managers and stakeholders to understand product requirement
• Creating personas through user research and data
• Developing wireframes and prototypes around customer needs
• Finding creative ways to solve UX problems
• Working with other designers to implement attractive designs and maintaining design systems
• Communicating design ideas and prototypes to developer
• Conducting usability testing and gathering user feedback
• Work in collaboration with the product, design and tech teams for effective delivery of the designs
• Account for and track the human-computer interaction (HCI) element of a design
• Assist in brainstorming activities for upcoming projects

Desirable Skills and Experience

• 5+ years of relevant UX experience in technology driven companies
• Being a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, product managers, and designers
• Capability to create, improve, and use information architecture, wireframes, prototypes, user flows, to effectively communicate your interaction ideas.
• Ability to present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (cognitive loads, information flow, etc.)
• Continually keep yourself and team updated with the latest changes in your industry’s standards.
• Being diligent, organized, well prepared, with an attention to detail
• Good control over language and display effective communication skill
• Experience in designing interfaces for mobile and web
• Portfolio displaying the required skills
• Understanding of tech (front-end and APIs) desirable
• Ability to work individually as well as in teams
• Ability to meet deadlines regularly with precision
• Proficiency with standard tools (Figma, Notion, Analytics tools etc..)

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

• End to end IT recruitment (Must have 2+ Years of Experience in IT organization OR IT Recruitment)
• Payroll and attendance process.
• Onboarding, orientation of new employees.
• Contribute to performance management, appraisal cycles and performance improvement plansCreate a vibrant, fun, learning, and gr
• owth-oriented culture.
• Ensuring accurate and timely payroll data processing of new employees and full and final settlements of resigned employees.
• Maintaining Employee data and personnel files, Leave records
• Developing & implementing HR Standard Operating Procedures & Policies
• Conducting employee engagement activities
• Handling Admin Role (Petty Cash/Vendor Management)

• Excellent communication skills
• Able to work under Pressure.
• Should be MBA.

Must have -

1- Magento 2 working experience for minimum 2 years

2- Work with Magento integration systems, viz CMS/CRM/Payment gatway/shipping etc

3- Analyse, code, debug, test, document & deploy application

4- Experiance building REST API

5- Knowledge of GTM and FB integration

Good to have-

1- Magento 2 certification

2- Experience in fronted tech like HTML5, CSS3, JQuery and ReactJS

3- Experience of working on PWA apps