salesforce

Role & Responsibilities

As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems excites you, then this is your fit.

Job Responsibilities:

• Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
• Codify infrastructure
• Ensure uptime above 99.99%
• Understand the bigger picture and navigate through ambiguities
• Scale technology considering cost and observability and manage end-to-end processes
• Understand DevOps philosophy and evangelize the principles across the organization
• Demonstrate strong communication and collaboration skills to break down silos
• 
  

Ideal Candidate

Strong DevOps / Infrastructure Engineer Profiles

Mandatory Requirements:

Experience 1:

Must have 4+ years of hands-on experience working as a DevOps Engineer / Infrastructure Engineer / SRE / DevOps Consultant.

Experience 2:

Must have hands-on experience with Kubernetes and Docker, including deployment, scaling, or containerized application management.

Experience 3:

Must have experience with Infrastructure as Code (IaC) or configuration management tools such as Terraform, Ansible, Chef, or Puppet.

Experience 4:

Must have strong automation and scripting experience using Python, Go, Bash, Shell, or similar scripting languages.

Experience 5:

Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Kafka.

Experience 6:

Must demonstrate strong expertise in at least one of the following areas:

• Databases / Distributed Data Systems
• Observability & Monitoring
• CI/CD Pipelines
• Networking Concepts
• Kubernetes / Container Platforms
• 
  

Company Background:

Candidates must be from B2C product-based companies only.

Education:

BE / B.Tech or equivalent.

Preferred:

• Experience working with microservices or event-driven architectures.
• Exposure to cloud infrastructure, monitoring, reliability, and scalability practices.
• Understanding of programming languages such as Go, Python, or Java.
• Experience working in high-scale production or fast-growing product startups.

Perks, Benefits and Work Culture

We take our work seriously and are proud of the associations we have built along the way. But we also know how to have fun. With a seamless communication structure and a “no cubicle culture,” the people here are extremely approachable. You will have several opportunities to exercise your potential. We break the regular office monotony and believe in a free-flowing work culture. It’s a great place to be, and we are confident you will enjoy working here.

If you want, I can also convert this into a recruiter-friendly screening checklist version.

Job Role

The role is for an SAP UI5 Consultant responsible for developing and enhancing web applications using SAP UI5 and related technologies.

Responsibilities

1. Develop Fiori-like web applications based on SAPUI5.
2. Implement REST Web services and enhancements to SAP Fiori apps.
3. Work with Web Technologies including HTML5, CSS3, and JavaScript.
4. Participate in knowledge transfers and evaluate new technologies.
5. Understand and implement software architecture for enterprise applications.

Qualifications

The candidate should have a BA/BE/BTech qualification with excellent verbal and written communication skills in English. Ability to work flexible hours is necessary.

Customer Support Executive Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

• Excellent interpersonal and written and oral communication skills.
• Excellent computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.
• Fluent in English
• Office Work Location: Malad (East) Mumbai, Maharastra.

Summary of the role

The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.

The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.

The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.  

Roles & Responsibilities

●      General Operations and Management

●      Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance

●      Develop and manage shared internal documents

●      Overall administrative support from India

●      Special projects and assignments

●      Donor Stewardship and Communications

●      Manage the outreach communications calendar and pipeline

●      Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.

●      Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.

●      Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

●      Strategize campaigns to build close relations with new & existing Partners

●      Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.

●      Oversee daily operations through collaboration with senior management and international stakeholders.

●      Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.

●      Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.

●      Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.

●      Ensure timely & accurate reporting by all team members 

●      Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs

●      Serve as primary point of contact and support for visitors leading up to, and during, their time in India

●      Database Management and Maintenance

●      Prospect research

●      Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities

Grant calendar and pipeline management

Key interactions 

●      Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India. 

●      The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India. 

●      Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.

●      Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure

Professional Experiences

●      High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.

●      ​​​​​​​Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.

●      Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.

●      Excellent communicator in written and verbal form.

●      Extremely versatile, dedicated to efficient productivity.

●      Nimble business mind with a focus on developing creative solutions.

●      Strong project reporting skills, with a focus on interdepartmental communication.

Qualifications

●      Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)

Functional & Behavioural Competencies

●      Project management

●      Multiple stakeholder management

●      Growth mind-set

●      Aggressive delivery targets-oriented mind-set

●      Entrepreneurial mind-set

●      Ability to deliver in high pace environment

●      Excellent communication

●      Dynamic personality

What do we offer?

●      Attractive salary & performance-linked bonuses

●      An opportunity to be in a leadership position of a high-growth start-up

●      Fun, casual & flexible work environment

●      Entrepreneurial, forward-looking, growth-driven & open work culture

• PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category. 
• Ensure Profitability by negotiating the best category margins, securing marketing support from brands, and focusing on delivering the budgeted top-line and bottom-line.
• Assortment planning: Ensure we have a competitive catalog compared to other players across brands and sub-categories. 
• Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalation and deliver on the expected NPS for the category. 
• Category marketing: Create weekly, monthly, and quarterly calendars  Have joint marketing plans signed off with partner brands, execute the plan in coordination with the internal team
• Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function
• Working with customers and merchandisers and finding new ways of expanding product categories.
• Responsible for demand and supply planning both sides of the business and planning marketing and sales strategies for the category growth.
• Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace team to ensure sufficient visibility to our products and jointly participate in the marketing events conducted on the platform.

1. 2-7 years of experience in global category roles, preferably digital categories.
2. Hands-on in Sales, Operations, and Category Management.
3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and a tactical executioner with a proven track record of finding solutions to business problems.
4. Good communication skills / Good analytical skills along with sales/marketing knowledge.
5. MBA from reputed colleges would be preferred 
6. Team management experience will be a plus, its cross functional role. 
7. A strategic thinker along with a growth mindset will be a right fit

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (a vertical in Company‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.