Social listening and Insights analyst is the person who listen, Analyze, and Respond to conversations happening on a brand across Social Media platforms like Facebook, Twitter, Instagram, YouTube, Snap Chat Etc.
In the department of Analytics there are different verticals of job like Business Development, Brand management, ORM and Media. Where in an analyst performs on all the mentioned above verticals.
A: Business Development: It’s a task where in each new comer in the system will start their career on this job role, where in the joiner will be working on project based in bringing in new business to Autumn
B: Brand Management: If the employee proves his/her capability he will be given a brand to handle where-in he/she will be complete responsible for the assigned brand, where the analyst will be
taking care of response management for the queries and complaints asked on brand pages or anywhere and everywhere asked on internet.
C: ORM/Online Reputation Management: this process involved of bringing down the crisis’s happening on brand on internet, where in Analyst will extract conversation happening on a brand across internet using conversations tracking tools and act based on conversation relevance.
D: Media: A vertical in which spends on social media to promote a campaign or brand awareness.
About Autumn Worldwide
Autumn Worldwide is a Social Media & Digital Marketing agency that covers Social Media Marketing, Listening, Digital Outreach, Reputation Management & Media Buying