Provide technical assistance to the customers by performing the following duties Take control of and resolve complex technical and escalated customer problems Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary. Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems. Collaborate, work alongside and build mutually beneficial relationships with other teams (Customer Happiness, Customer Success, Sales, Product, Engineering). Perform routine maintenance of internal services as and when required. Ability to analyse, research and solve highly technical and unique problems. Good in computer science fundamentals.- Creative, independent, self-motivated and willing to learn new technology. Excellent communication & troubleshooting skills. Good understanding of QA methodologies and processes. Should have good problem solving skills. A good command of Linux CLI tools - including system administration, data analysis and munging. An excellent command and understanding of databases, ideally an RDBMS-based skillset (MySQL) and key-value stores like Redis. Proficiency in at least one scripting language, like NodeJs, Python or AngularJs. Have prior experience in testing back-end system which involves interaction with multiple restful services.Required Experience and qualifications Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience Able to work independently and efficiently to meet deadlines and SLAs. Able to promptly answer & support-related phone calls, chat & emails Self-motivated, detail-oriented and organized.
Requirements We are a self organized engineering team with a passion for programming and solving business problems for our customers. We are looking to add 2 members in our team having hands on technical experience of 3-7 years. We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adpopted. We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network. As an engineering team member, you will Work collaboratively with product, customer support and DevOps team to build, enhance, maintain, deploy and operate our systems. Continuously automate operational processes to improve efficiencies and productivity and enhance customer experience Work closely with the architect to continuously refactor the system architecture and design to meet the changing landscape triggered by technology changes and business growth Work with the DevOps team to build and maintain tools for deployment, monitoring and operations. Ensure that development processes and deliverables always adhere to the mandates laid down for for various certifications (PCI and ISO 27001 in particular)Skills required Should be passionate about technology and ready to deep dive into programming Should have sound expertise of writing testable code and appreciate defect free coding Should be willing to handle Ops automation and production support Should be able to reason/argue/discuss/suggest solutions and alternatives Should be able to decipher the core problem to be solved during discussions with product team and/or customers Should have good communication skills and experience working in teams Experience of working in financial domain will help but not a necessity
What you will do: - Work on Backend development using Golang - Develop Graphql / Rest APIs - Work on SQL & NoSQL databases - Work closely with teams from US / Europe / India- Deployment of backend services on AWS / Google Cloud - Write production-quality, well-tested code - Deployment using Docker / KubernetesWhat we are looking for - 1+ years of experience in any Backend technology (Golang, Python, Java, Node.js) - 1+ years of experience in any Database (MySQL, MongoDB) - Knowledge of REST / Graphql APIs - Basic knowledge of Linux scriptingBonus - Experience with Golang based Production Applications - Knowledge of Docker / Kubernetes - Knowledge of AWS services / Google Cloud - Experience with any of the frontend technologiesAnswer the following questions when you apply - Total years of industrial experience - Describe your experience in Golang? - Which backend languages, database(like MySQL, MongoDB), tools(like AWS services, paper trail) you have used? - Any experience in Docker or Kubernetes?
Job Description: Roles & Responsibilities: · You will be involved in every part of the project lifecycle, right from identifying the business problem and proposing a solution, to data collection, cleaning, and preprocessing, to training and optimizing ML/DL models and deploying them to production. · You will often be required to design and execute proof-of-concept projects that can demonstrate business value and build confidence with CloudMoyo’s clients. · You will be involved in designing and delivering data visualizations that utilize the ML models to generate insights and intuitively deliver business value to CXOs. Desired Skill Set: · Candidates should have strong Python coding skills and be comfortable working with various ML/DL frameworks and libraries. · Hands-on skills and industry experience in one or more of the following areas is necessary: 1) Deep Learning (CNNs/RNNs, Reinforcement Learning, VAEs/GANs) 2) Machine Learning (Regression, Random Forests, SVMs, K-means, ensemble methods) 3) Natural Language Processing 4) Graph Databases (Neo4j, Apache Giraph) 5) Azure Bot Service 6) Azure ML Studio / Azure Cognitive Services 7) Log Analytics with NLP/ML/DL · Previous experience with data visualization, C# or Azure Cloud platform and services will be a plus. · Candidates should have excellent communication skills and be highly technical, with the ability to discuss ideas at any level from executive to developer. · Creative problem-solving, unconventional approaches and a hacker mindset is highly desired.
*1.5+ years of experience in testing both mobiles applications(IOS,Android) & web applications. *Understanding of testing across UI/UX, Functional, Regression, Security and Performance. *Experience in working with testing tools such as Appium, JUnit, JIRA, Selenium, LoadRunner, Postman etc. *Experience in testing mobile applications on various operating systems like android and iOS using various devices, emulator and simulator. *Should be able to carry out API testing, load testing, security testing. *Should be able to prepare test plans and test cases. *Must have experience in manual testing as well as writing scripts for automating the testing process. *Fundamental knowledge of SDLC & bug life cycle. *Should be responsible for creating and maintaining test document structure and verifying all project related documents. *Strong inclination to learn new things and going beyond the call of duty. *Passion for quality, an obsession for bug in production *Excellent communication skills and willingness to fit well in a collaborative and charged team. *Does this charges you up? Hit the apply button!